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Creating Alliances with the
       Overlapping Fields of IT and
              Librarianship



                                     Presented as part of a panel:
Greg Hardin                            Texas Library Association
                                             Annual Conference
Texas Woman’s University Libraries                April 18, 2012
Denton, Texas                                    Houston, Texas
“[Academic and research libraries] do not
      have an inherent path of evolution; their future,
      particularly more than a few years out, is going
      to be shaped largely by the evolution of
      scholarly practice and the scholarly
      communications system and the evolution of
      higher education institutions and the higher
      education system.”


Clifford A. Lynch
    Director, Coalition for Networked Information (CNI)
The Overlapping Fields of I.T. and Librarianship
"8 Things We Hate About IT" *
                                   Librarians hate when IT...           IT Leaders hate when librarians...


Service or Control                 is overly bureaucratic and control   make half-baked requests and are
                                   oriented                             clueless about impact

Results or Respect                 consists of condescending techies    treat IT professionals like
                                   who don’t listen                     untrustworthy servant-genies

Tactics or Strategy                is reactive rather than proactive    develop plans without including IT


Expense or Investment              proposes "deluxe" when "good         focus on costs not value
                                   enough" will do

Quickness or Quality               doesn’t deliver on time              change their minds all the time

Customization or Standardization   doesn’t understand the true needs    want it all – right now – regardless
                                   of the business                      of ROI

Innovation or Bureaucracy          doesn’t support innovation           aren't IT smart and don’t use or
                                                                        understand IT systems

Greatness or Goodness              inhibits change                      are never satisfied with IT
Service or Control


Librarians hate        is overly
  when I.T....           bureaucratic and
                         control oriented


I.T. leaders hate      make half-baked
  when librarians...    requests and are
                        clueless about
                        impact
Results or Respect


Librarians hate        consists of
  when I.T....           condescending
                         techies who don’t
                         listen
I.T. leaders hate
  when librarians...   treat IT professionals
                         like untrustworthy
                         servant-genies
Tactics or Strategy


Librarians hate        is reactive rather
  when I.T....           than proactive



I.T. leaders hate      develop plans
  when librarians...    without including
                        IT
Expense or Investment


Librarians hate       proposes "deluxe"
  when I.T....          when "good
                        enough" will do


I.T. leaders hate     focus on costs not
  when librarians..     value
Quickness or Quality


Librarians hate        doesn’t deliver on
  when I.T....          time



I.T. leaders hate      change their minds
  when librarians...     all the time
Customization or Standardization


Librarians hate        doesn’t understand
  when I.T....          the true needs of
                        the library


I.T. leaders hate      want it all – right
  when librarians...    now – regardless
                        of ROI
Innovation or Bureaucracy


Librarians hate        doesn’t support
  when I.T....          innovation



I.T. leaders hate      aren't IT smart and
  when librarians...     don't use or
                         understand IT
                         systems
Greatness or Goodness


Librarians hate        inhibits business
  when I.T....           change



I.T. leaders hate      are never satisfied
  when librarians...     with IT
ITopia




Do you know the way to ITopia?
"Peace is a journey of a thousand miles
  and it must be taken one step at a time."




Lyndon B. Johnson
Thank You!




Greg Hardin
ghardin@me.com
@ghardin
References

Cramm, Susan. (2010). 8 Things We Hate About I.T.
Boston, MA: Harvard Business Press.
* (reproduced from Table I-1, p.5)




McGeary, Timothy M. (2011). Applying Lessons
from 8 Things We Hate About I.T to Libraries.
Code4Lib Journal Issue 13.

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Creating Alliances with the Overlapping Fields of IT and Librarianship

  • 1. Creating Alliances with the Overlapping Fields of IT and Librarianship Presented as part of a panel: Greg Hardin Texas Library Association Annual Conference Texas Woman’s University Libraries April 18, 2012 Denton, Texas Houston, Texas
  • 2. “[Academic and research libraries] do not have an inherent path of evolution; their future, particularly more than a few years out, is going to be shaped largely by the evolution of scholarly practice and the scholarly communications system and the evolution of higher education institutions and the higher education system.” Clifford A. Lynch Director, Coalition for Networked Information (CNI)
  • 3. The Overlapping Fields of I.T. and Librarianship
  • 4. "8 Things We Hate About IT" * Librarians hate when IT... IT Leaders hate when librarians... Service or Control is overly bureaucratic and control make half-baked requests and are oriented clueless about impact Results or Respect consists of condescending techies treat IT professionals like who don’t listen untrustworthy servant-genies Tactics or Strategy is reactive rather than proactive develop plans without including IT Expense or Investment proposes "deluxe" when "good focus on costs not value enough" will do Quickness or Quality doesn’t deliver on time change their minds all the time Customization or Standardization doesn’t understand the true needs want it all – right now – regardless of the business of ROI Innovation or Bureaucracy doesn’t support innovation aren't IT smart and don’t use or understand IT systems Greatness or Goodness inhibits change are never satisfied with IT
  • 5. Service or Control Librarians hate is overly when I.T.... bureaucratic and control oriented I.T. leaders hate make half-baked when librarians... requests and are clueless about impact
  • 6. Results or Respect Librarians hate consists of when I.T.... condescending techies who don’t listen I.T. leaders hate when librarians... treat IT professionals like untrustworthy servant-genies
  • 7. Tactics or Strategy Librarians hate is reactive rather when I.T.... than proactive I.T. leaders hate develop plans when librarians... without including IT
  • 8. Expense or Investment Librarians hate proposes "deluxe" when I.T.... when "good enough" will do I.T. leaders hate focus on costs not when librarians.. value
  • 9. Quickness or Quality Librarians hate doesn’t deliver on when I.T.... time I.T. leaders hate change their minds when librarians... all the time
  • 10. Customization or Standardization Librarians hate doesn’t understand when I.T.... the true needs of the library I.T. leaders hate want it all – right when librarians... now – regardless of ROI
  • 11. Innovation or Bureaucracy Librarians hate doesn’t support when I.T.... innovation I.T. leaders hate aren't IT smart and when librarians... don't use or understand IT systems
  • 12. Greatness or Goodness Librarians hate inhibits business when I.T.... change I.T. leaders hate are never satisfied when librarians... with IT
  • 13. ITopia Do you know the way to ITopia?
  • 14. "Peace is a journey of a thousand miles and it must be taken one step at a time." Lyndon B. Johnson
  • 16. References Cramm, Susan. (2010). 8 Things We Hate About I.T. Boston, MA: Harvard Business Press. * (reproduced from Table I-1, p.5) McGeary, Timothy M. (2011). Applying Lessons from 8 Things We Hate About I.T to Libraries. Code4Lib Journal Issue 13.