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MATCH SUPPORT
What You Will Leave With:
• Understanding the Importance of Orientation
• Monitoring/Screening Plan
• Match Support Plan
Monitoring and Support
“Mentoring programs that provide monthly
calendars of low-cost events, offer tickets to
events or provide opportunities to participate in
structured activities are associated with positive
outcomes.”
- mentoring.org
Standard:
Monitor mentoring relationship milestones
and support mentors with ongoing advice,
problem-solving, support and training
opportunities for the duration of the
relationship.
Benchmarks:
• Monthly contact
• Documentation of all meetings
• Two types of resources
• Assessment of relationships
• Post-match training
Monitoring and Support
Monitoring and Support
Enhancements:
• Quarterly contact with a key person in
mentee’s life
• Group Activities
• Thank mentors
Fearless Orientation
• Introduction Mentor/Mentee
• Mentor / Mentee Agreement
• Scheduling
• TeamMates Room or Designated area
• Make a GREAT 1st impression
Give Support a Purpose
• Communication
• Group Activities
• Recognition
• Appreciation
Be Specific – Example Email
• Recognize
– Shout-out (birthdays, match milestones, match
length, etc.)
• Appreciate
– Thank you
• Resource
– Event, articles, activities
• Announcements
– New mentors, safety/ethics reminders, scheduling
Recognition Counts
•12 visits by end of 1st semester/ 24 + visits
•Mentor Milestones
•Match of the Month
• National Mentoring Month
• Thank You from Mentee
• Graduation
•TeamMates Recognition Wall of Fame
•Create a lasting impression
Fearless Monitoring
• Purpose
• Ensure the match is meeting regularly
• Reinforce during mentor interview/training
• Monitor the quality of the match through end of
year surveys for both mentees and mentors.
• Address challenges with the match
How to Monitor Effectively
• Check the sign-in sheet weekly
– Same day each week and contact if needed
– After 2 weeks missed, what is your plan?
• Communicate with mentee also
• Check-in with match frequently
• Continually monitor for safety
– Rely on your “gut”
Support Action Plan
• How will you support/monitor your matches
• Board Support Champion
• Do not reinvent the wheel
• What works? Who’s responsible?
– Weekly
– Monthly
– Semester
– Annually
Resources and Being Resourceful
• Be efficient and work together
– Do not rely solely on coordinator
– Have a “Support Leader/Champion” on
board
– Delegate the tasks
•Phone calls, thank you, etc.
– Identify the type of support needed
– Keep it simple and meaningful
Thank you for attending “Fearless Matches”

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Creating Fearless Matches

  • 2. What You Will Leave With: • Understanding the Importance of Orientation • Monitoring/Screening Plan • Match Support Plan
  • 3. Monitoring and Support “Mentoring programs that provide monthly calendars of low-cost events, offer tickets to events or provide opportunities to participate in structured activities are associated with positive outcomes.” - mentoring.org
  • 4. Standard: Monitor mentoring relationship milestones and support mentors with ongoing advice, problem-solving, support and training opportunities for the duration of the relationship.
  • 5. Benchmarks: • Monthly contact • Documentation of all meetings • Two types of resources • Assessment of relationships • Post-match training Monitoring and Support
  • 6. Monitoring and Support Enhancements: • Quarterly contact with a key person in mentee’s life • Group Activities • Thank mentors
  • 7. Fearless Orientation • Introduction Mentor/Mentee • Mentor / Mentee Agreement • Scheduling • TeamMates Room or Designated area • Make a GREAT 1st impression
  • 8. Give Support a Purpose • Communication • Group Activities • Recognition • Appreciation
  • 9. Be Specific – Example Email • Recognize – Shout-out (birthdays, match milestones, match length, etc.) • Appreciate – Thank you • Resource – Event, articles, activities • Announcements – New mentors, safety/ethics reminders, scheduling
  • 10. Recognition Counts •12 visits by end of 1st semester/ 24 + visits •Mentor Milestones •Match of the Month • National Mentoring Month • Thank You from Mentee • Graduation •TeamMates Recognition Wall of Fame •Create a lasting impression
  • 11. Fearless Monitoring • Purpose • Ensure the match is meeting regularly • Reinforce during mentor interview/training • Monitor the quality of the match through end of year surveys for both mentees and mentors. • Address challenges with the match
  • 12. How to Monitor Effectively • Check the sign-in sheet weekly – Same day each week and contact if needed – After 2 weeks missed, what is your plan? • Communicate with mentee also • Check-in with match frequently • Continually monitor for safety – Rely on your “gut”
  • 13. Support Action Plan • How will you support/monitor your matches • Board Support Champion • Do not reinvent the wheel • What works? Who’s responsible? – Weekly – Monthly – Semester – Annually
  • 14. Resources and Being Resourceful • Be efficient and work together – Do not rely solely on coordinator – Have a “Support Leader/Champion” on board – Delegate the tasks •Phone calls, thank you, etc. – Identify the type of support needed – Keep it simple and meaningful
  • 15. Thank you for attending “Fearless Matches”