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Reporting and Dashboards
Chad Gniffke – Product Manager
Copyright ©2014 Kaseya 1
Reporting and Dashboards
The information in this presentation is confidential and proprietary to Kaseya and may
not be disclosed or distributed without the prior written permission of Kaseya. This
document, and any related presentation, as well as Kaseya's strategy, possible future
developments, products, platforms, directions and/or functionality are all subject to
change without notice at Kaseya’s sole discretion. The information in this document
does not constitute a commitment, contract, promise or legal obligation to deliver any
material, code or functionality. This document is provided without warranty of any
kind, either express or implied, including but not limited to, the implied warranties of
merchantability, fitness for a particular purpose, and non-infringement. This document
is for informational purposes only and may not be incorporated into a contract.
All forward-looking statements, including those set forth in this presentation, are
subject to various assumptions, risks and uncertainties that could cause actual results
to differ materially from projections. Readers are cautioned not to place undue
reliance on such forward-looking statements, and specifically, not to rely upon such in
making purchasing decisions.
Copyright ©2014 Kaseya 2
Copyright ©2014 Kaseya 3
The May 2014 updates in
Info Center focus on
helping you get more
data out of the VSA with
less effort.
May 2014 Release
 New Report Templates
 New Management Dashboard
 25+ Bugs Smashed
Copyright ©2014 Kaseya 4
New Report Templates
 New AV & AM Reports
 Bandwidth Monitoring
 File Share
– Permissions
– Open Shares
– Visible Shares
– Hidden Shares
Copyright ©2014 Kaseya 5
New Report Templates
 More Patch Reports
 Users and Groups
– Guest Accounts
– Local Accounts
– Local User Members
Copyright ©2014 Kaseya 6
Management Dashboard
Copyright ©2014 Kaseya 7
Management Dashboard
 Clickable
 Auto refresh
Copyright ©2014 Kaseya 8
125
Agents in Unnamed Group
Agents in the unnamed group may
not be assigned the right policies.
Management Dashboard
 Filter by
–Organization
–Machine Group
Copyright ©2014 Kaseya 9
Clicking data point launches drilldown
Copyright ©2014 Kaseya 10
Management Dashboard
Copyright ©2014 Kaseya 11
COMING
MAY 2014
A Glance into the Future
Copyright ©2014 Kaseya 12
Copyright ©2014 Kaseya 13
125
Agents Suspended
Suspended agents do not perform
any scheduled tasks.
1,250
Workstations Online
Non-server operating systems currently checking into the VSA
88%
of 1420
Explore. Analyze. Discover.
Copyright ©2014 Kaseya 14
Explore
Travel in or through an unfamiliar area to
learn about or familiarize oneself with it.
| ik‘ splôr |
Copyright ©2014 Kaseya 15
Analyze
Examine methodically and in detail the
constitution or structure of (something,
especially information), typically for
purposes of explanation and interpretation.
| ‘anl,īz |
Copyright ©2014 Kaseya 16
Discover
Find unexpectedly or in the course of a
search. Become aware of.
| dis‘ kùvr |
Ticket Surge Story
Copyright ©2014 Kaseya 17
607%
Open Tickets Comparison
The delta of tickets open this week
compared to last week.
Ticket Surge Story
Copyright ©2014 Kaseya 18
Waiting on
End User
New
Closed
In
Progress
Waiting on
End User
by status
Ticket Surge Story
Copyright ©2014 Kaseya 19
Rabbit’s R US
XYZ
123
Other
Waiting on end user >
by company
Ticket Surge Story
Copyright ©2014 Kaseya 20
Application
Print
Hardware
Other
Waiting on end user > by company >
by category
Ticket Surge Story
Copyright ©2014 Kaseya 21
Outlook
Word
Adobe
Reader
Office 365
[85]
Waiting on end user > by company > by category
by application
Copyright ©2014 Kaseya 22
125
Agents Suspended
Suspended agents do not perform
any scheduled tasks.
1,250
Workstations Online
Non-server operating systems currently checking into the VSA
88%
of 1420
Explore. Analyze. Discover.
Copyright ©2014 Kaseya 23
Questions and Answers
Thanks for Attending Kaseya Connect
#KaseyaConnect
Let's Share!

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Reporting and Dashboards: The Present and Future Direction of VSA Reporting

  • 1. Reporting and Dashboards Chad Gniffke – Product Manager Copyright ©2014 Kaseya 1
  • 2. Reporting and Dashboards The information in this presentation is confidential and proprietary to Kaseya and may not be disclosed or distributed without the prior written permission of Kaseya. This document, and any related presentation, as well as Kaseya's strategy, possible future developments, products, platforms, directions and/or functionality are all subject to change without notice at Kaseya’s sole discretion. The information in this document does not constitute a commitment, contract, promise or legal obligation to deliver any material, code or functionality. This document is provided without warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. This document is for informational purposes only and may not be incorporated into a contract. All forward-looking statements, including those set forth in this presentation, are subject to various assumptions, risks and uncertainties that could cause actual results to differ materially from projections. Readers are cautioned not to place undue reliance on such forward-looking statements, and specifically, not to rely upon such in making purchasing decisions. Copyright ©2014 Kaseya 2
  • 3. Copyright ©2014 Kaseya 3 The May 2014 updates in Info Center focus on helping you get more data out of the VSA with less effort.
  • 4. May 2014 Release  New Report Templates  New Management Dashboard  25+ Bugs Smashed Copyright ©2014 Kaseya 4
  • 5. New Report Templates  New AV & AM Reports  Bandwidth Monitoring  File Share – Permissions – Open Shares – Visible Shares – Hidden Shares Copyright ©2014 Kaseya 5
  • 6. New Report Templates  More Patch Reports  Users and Groups – Guest Accounts – Local Accounts – Local User Members Copyright ©2014 Kaseya 6
  • 8. Management Dashboard  Clickable  Auto refresh Copyright ©2014 Kaseya 8 125 Agents in Unnamed Group Agents in the unnamed group may not be assigned the right policies.
  • 9. Management Dashboard  Filter by –Organization –Machine Group Copyright ©2014 Kaseya 9
  • 10. Clicking data point launches drilldown Copyright ©2014 Kaseya 10 Management Dashboard
  • 11. Copyright ©2014 Kaseya 11 COMING MAY 2014
  • 12. A Glance into the Future Copyright ©2014 Kaseya 12
  • 13. Copyright ©2014 Kaseya 13 125 Agents Suspended Suspended agents do not perform any scheduled tasks. 1,250 Workstations Online Non-server operating systems currently checking into the VSA 88% of 1420 Explore. Analyze. Discover.
  • 14. Copyright ©2014 Kaseya 14 Explore Travel in or through an unfamiliar area to learn about or familiarize oneself with it. | ik‘ splôr |
  • 15. Copyright ©2014 Kaseya 15 Analyze Examine methodically and in detail the constitution or structure of (something, especially information), typically for purposes of explanation and interpretation. | ‘anl,īz |
  • 16. Copyright ©2014 Kaseya 16 Discover Find unexpectedly or in the course of a search. Become aware of. | dis‘ kùvr |
  • 17. Ticket Surge Story Copyright ©2014 Kaseya 17 607% Open Tickets Comparison The delta of tickets open this week compared to last week.
  • 18. Ticket Surge Story Copyright ©2014 Kaseya 18 Waiting on End User New Closed In Progress Waiting on End User by status
  • 19. Ticket Surge Story Copyright ©2014 Kaseya 19 Rabbit’s R US XYZ 123 Other Waiting on end user > by company
  • 20. Ticket Surge Story Copyright ©2014 Kaseya 20 Application Print Hardware Other Waiting on end user > by company > by category
  • 21. Ticket Surge Story Copyright ©2014 Kaseya 21 Outlook Word Adobe Reader Office 365 [85] Waiting on end user > by company > by category by application
  • 22. Copyright ©2014 Kaseya 22 125 Agents Suspended Suspended agents do not perform any scheduled tasks. 1,250 Workstations Online Non-server operating systems currently checking into the VSA 88% of 1420 Explore. Analyze. Discover.
  • 23. Copyright ©2014 Kaseya 23 Questions and Answers Thanks for Attending Kaseya Connect #KaseyaConnect Let's Share!