Dell Configuration & Deployment Services
- 1. Dell Configuration & Deployment Services Remote Implementation Services Data Center Deployment Services Configuration Services
- 2. Concierge Services A Concierge is: Premierfor his or “revered her professional Services gravitas, integrity, loc Assist with Tasks al knowledge and impeccable Professionalism recommendations.“ Expertise --the Society of the Golden Keys Dell Configuration & Deployment Servic
- 3. Resale Remote Implementation Opportunity Services for Channel Partners A Dell engineer from the Enterprise Expert Center will remotely take over and configure, monitor or maintain the Dell Services that were purchased. The Customer is able to follow the entire process via phone call and/or web to see how the features are configured.
- 4. Resale Data Center Deployment Opportunity Services for Channel Partners A Dell Deployment Team will install and configure the services that were purchased by going to the Customer’s location. For more complex server, storage & networking installation projects, the Customer has the benefit of Dell expertise face-to-face in their environment.
- 5. Resale Configuration Opportunity Services for Channel Partners Dell Configuration Services = A streamlined process that is: scalable, consistent, cost effective, global Manufacture End User r Traditional in house/ systems integrator deployment = Complex logistics, additional time, additional cost , additional risks, potential impact on performance Manufacture Reseller / Distributo Systems IT Department End User r r Integrator
- 6. Opportuniti Provide es for subject Channel matter expertise Partners Build Extend trust conversati and on beyond rappor the box t Build a Strengthen sustainable brand pipeline with recognition your customers
- 7. Customer Benefits: “best in Investment class” Protection implementati Cost Containment on – start to finish Ease of Use Minimize Maximize downtim resource e s Best & most Let Dell consisten manage the t installation customer for optimal experienc performance e
- 8. Remote Implementation Services Data Center Deployment Services Configuration Services For additional information about Dell Configuration & Deployment Services, contact your: Inside Sales Rep
Editor's Notes
- #2: This presentation is meant to be a quick introduction to Dell Configuration & Deployment Services including Remote Implementation Services, Data Center Deployment Services and Configuration Services.
- #3: A concierge is: “revered for his or her professional gravitas, integrity, local knowledge and impeccable recommendations.”Concierge services have come to be known as Premier Services. Offering to assist clients with tasks so they don’t have to be bothered – and the clients can trust that the tasks will be accomplished with professionalism and expertise. Exactly what Dell Configuration and Deployment Services can help you provide to your Customers!
- #4: Remote Implementation Services provides remote installation of Dell products and services as outlined specifically in each Service Description. A Dell engineer from the Enterprise Expert Center will remotely take over and configure, monitor or maintain the Dell Services that were purchased. The Customer is able to follow the entire process via phone call and/or web to see how the features are configured.As Channel Partners, you can take advantage of the resale opportunities while providing Dell approved installation support, investment protection and cost containment to your customers.
- #5: Data Center Deployment Services provides on site implementation of Dell services by authorized Dell installation specialists as outlined specifically in each Service Description. A Dell Deployment Team will install and configure the Dell Services that were purchased by the Customer. The Customer has the benefit of Dell expertise face-to-face in their environment for more complex server, storage and networking installation projects.As Channel Partners, you can take advantage of the resale opportunities and offer best in class Dell installation expertise, investment protection and ease of use to your customers.
- #6: Configuration Services provides a suite of popular offers that are pre-engineered so they can quickly and easily be added to a Dell customer’s system at the point of manufacture without project set up lead times. The Customer can free up their IT staff, time and money by allowing Dell to configure their systems, as outlined in each service description, in the factory as they are being built.As Channel Partners, you can take advantage of the sales opportunities and offer configuration expertise, cost containment and ease of use to your customers.
- #7: Dell Configuration and Deployment Services present tremendous opportunities for you as a Channel Partner. Like a concierge, you can use your professional knowledge and experience to direct your customer to premier services.You have the opportunity to……provide subject matter expertise in the form of Dell trained installation specialists.extend conversations with your customers beyond the box by offering them additional options that fit their needs, support multiple sites if necessary and save them time and money.build trust and rapport with your customers by providing them with access to Dell award winning installation services.strengthen brand recognition – both yours and Dell’s – by expanding your portfolio of Dell authorized service offerings.build a sustainable pipeline with your customers by continuing to offer them services and solutions that provide them with investment protection, cost containment and ease of use.
- #8: Dell Configuration and Deployment Services provide: Investment Protection, Cost Containment, and Ease of Use for your CustomerBy working directly with Dell Installation Specialists, your Customer will experience a “best in class” implementation from start to finish.Interacting with a Dell authorized and trained Installation Specialist will help your Customer to maximize their own resources. Utilizing Dell Specialists protects their investment and allows them to free up their own IT staff for other projects.Dell Installation Specialists will minimize downtime for your Customer and provide them with an efficient and rapid “time to live” by bringing proven configuration and installation experience and product knowledge to the project.By recommending Dell Configuration and Deployment Services you can guarantee that your Customers will have the best and most consistent customer experience from trained Dell Specialists.You can reduce the complexity and risks associated with an implementation by letting Dell Specialists manage the installation either remotely or on-site. By doing so, you will also ensure proper installation of the hardware and software resulting in optimal performance.
- #9: For additional information about Dell Configuration and Deployment Services, please contact your Inside Sales Rep. They’ll help you identify the right services to sell to your Customers and they’ll assist with correct pricing and discounts.