Design thinking action lab week 2 ppt- Shubham Singhal
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This document outlines the steps taken to empathize with and define a problem statement for a student who works part-time. It describes conducting an interview with a student friend to understand how he manages his time between studies and work. An empathy map is then created to understand this person's perspective. Finally, a problem statement is crafted that the student needs a better way to manage his limited time between college and work so he can focus on the most important and valuable activities aligned with his overall career goals.
Design thinking action lab week 2 ppt- Shubham Singhal
- 1. DESIGN THINKING ACTION LAB Week 2 Assignment- Empathize and Define Submitted By: Shubham Singhal Hyderabad, India
- 2. Steps 1. Prepare for the empathy work 2. Go out and Talk to the people 3. Empathy Map 4. Craft a problem Statement
- 3. Step 1. Prepare for the empathy work • Who is getting interviewed? Student who is also doing part time work Number of people being interviewed: 2 Final analysis done on 1 interview, based on the quality of inputs from 2 interviews • Who have you interviewed? A friend (classmate) • Areas of conversation: Time management Vision, mission and passion Driving force Switching between job and studies Past working experience Working as per deadlines on deliverables
- 4. Step 1. Prepare for the empathy work (Contd.) - Questionnaire • How much time do you devote for studies and your work daily? • What is more important to you- money you are getting from the work or the knowledge you get in the college? • How do you manage between the two things? • Do you loose out on the studies or in your work? • How do you choose that the job you want to do(the parameters)? • How do you relate the theoretical knowledge you get in college with the work done in office? • How is your relationship with your manager and team members?
- 5. Step 2: Go out and Talk to the people • Interview was taken of a friend who is studying in my class as well as working in a multi national company • The questions (in the previous slide)were used along with the common topics and his areas of interest to have a discussion and get some insights from him • During the discussion and interview, the focus was to find what are the problems that he is facing and what are his objectives
- 6. Step 3: Empathy Map Say Think Do Feel I attend my college lectures in the morning Man, I am actually doing a good job managing between the two! He talks very fast, in order to save time I feel so confident and strong about my career I go to office after my college lectures I think and calculate the opportunity cost of a task He does multitasking, in order to make most of the time I am happy and proud of myself of what I am doing I do need to maintain the minimum attendance in the college I analyze what will I loose if I do not do a particular thing He uses a high end smartphone, so that he can quickly respond to all his calls, messages and emails and keep himself udated about general affairs, news and what all is happening around him I am moving too fast as compared to some and too slow as comared to other set of people I must complete all my deliverables at the office as well I do want a great career ahead for myself He is very particular about what to do and what not to do. I feel if I continue like this and if I have an attitude of continous learning and updating myself, I will make something good out of my career I must keep my boss happy and also my team mates should not feel that I do not devote much time in office I do think why is it that my peers are not doing such things I feel I can soon be driving my favourite car and live in my dream house I focus on giving quality work in the office project Am I abnormal or its just that I am above normal? I try to apply the concepts learnt in the classroom into the professional and practical environment I think I should be able to achieve all that I aspire of and live a happy life It is difficult to swtich and manage between the 2 things Sometimes I am not able to prioritize or decide which is more important Sometimes I feel like bunking both and go for a movie instead! ;)
- 7. Step 4: Craft a problem Statement • Components: Stakeholder: Sudhakar (Name of the interviewee) Adjectives to describe him: Curious, Keen learner, Visionary, Career oriented, Extrovert Problem/Need: He needs a better mechanism to manage his time well between the college studies and work Insight: He needs to prioritize on more important things based on the value received from it or the objective achieved from it aligning it with the ultimate objective as required (a good respectable job) • Problem Statement: ‘Sudhakar needs a way to better manage his time between the college studies and his work Because he needs to focus on more important and valuable things aligned with his overall goals and objectives.’