Digital transformation Unique
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The document provides an overview of digital transformation and its impacts. It discusses how digital disruption is affecting various industries and the need for organizations to transform their business models, leadership, culture and ways of working to adapt. It emphasizes the importance of continuously scanning the environment, having a vision for the future, and developing a strategic roadmap to guide the transformation journey and build a future-proof organization.
Digital transformation Unique
- 1. M A S T E R I N G D i g i t a l Transformation
- 2. Hi, I’m Jo Caudron Active in digital since 1993 Internet entrepreneur involved in 20+ start-ups. Founding Partner of Duval Union Consulting @jcaudron jo@duvalunion.com We are business consultants for a digital world. Our mission is to help organization transform. @jcaudron
- 3. Sold in +50 countries! BUY NOW! www.digitaltransformationbook.com
- 4. The emotions of Digital Transformation
- 5. but first…
- 6. Mobile Social Media DigitalAnalog Internet Artificial Intelligence The speed of change Automation
- 7. Corporate (comm) Strategy Digital Strategy Company Strategy Digital World It’s no longer about digital, it’s about business
- 8. Expect a smack in the face… Digital Disruption is real
- 9. What do These 4 have in common?
- 10. You have a C H O I C E Digital Disruption Modeling Business Transformation
- 11. You have a C H O I C E Digital Disruption Modeling Business Transformation Fear Insight Direction
- 12. 1995+ Music Photography Video Rental … 2005+ Print Media TV Travel HR … 2015+ Retail Healthcare Automotive Education Telco Food FMCG Banking/Insurance … 2025 All Safe havens will be subject to digital disruption … WAVES OF Disruption
- 13. What can we learn?
- 14. THE WORLD IS CHANGING GENERATION BY GENERATION
- 15. WHO DO YOU SERVICE?
- 16. @jcaudron
- 17. WHO DO YOU SERVICE?
- 18. @jcaudron
- 19. WHO DO YOU SERVICE?
- 20. @jcaudron
- 21. WHO DO YOU SERVICE?
- 22. @jcaudron
- 23. F R O M DIGITIZATION T O TRANSFORMATION
- 24. Digital Disruption is a story of… %
- 25. This is NOT our story YOU We are COMPLIANT! We are a TRUSTED partner! We have DECADES of experience! We are on SOCIAL MEDIA! THEM
- 26. This IS our story YOU We are COMPLIANT! We are a TRUSTED partner! We have DECADES of experience! We are on SOCIAL MEDIA! But your app sucks I want experience Uhh..ok Hey this solves my problem! I don’t want to wait a week NEW THEM
- 27. The Tipping Point YOU THEM
- 28. EVIDENCE OF D I G I T A L D I S R U P T I O N
- 29. Slicing the Elephant creates Insight olifant loopt door de winkel. kan je niet meer inpassen. Hoe doen we dit? later toewijzen. Foto model ruit
- 30. Glass House Package Frog GatekeeperTraveller Participant Cyborg THE WHEEL OF CHANGE New experts and our peers decide what matters People participate, share and co-create their future Technology becomes part of everything we do The relationship with the market changes New experiences in product, service & packaging The position in the value chain changes Mobile gives access to everything, everywhere, every time
- 39. @jcaudron FIRST EMPLOYERS STARTED RESEARCHING US
- 40. @jcaudron NOW WE ARE CHECKING THEM
- 42. @jcaudron NEEDED TO BE FUTURE PROOF Width of knowledge Depth of knowledge Then Now Marketing Manager Support Developer Legal
- 43. @jcaudron@jcaudron LEARN EVERYWHERE, LEARN ALWAYS
- 44. @jcaudron NEW WAY OF WORKING 1.0
- 45. NEW WAY OF WORKING 2.0
- 46. @jcaudron THE RISE OF THE SHARING ECONOMY
- 47. of the total workforce will be freelancer based by 2017 45% Ardent Partners report 2015@jcaudron NEW ORGANIZATIONS
- 52. @jcaudron BOTS REPLACE PEOPLE A 19-year-old made a free robot lawyer that has appealed $3 million in parking tickets
- 54. @jcaudron NEW WAYS TO FIND PARTNERS, SUPPLIERS, CLIENTS
- 56. Disruption of jobs WHITE COLLARBLUE COLLAR @jcaudron
- 57. BLUE COLLAR
- 58. WHITE COLLAR
- 59. WHITE COLLAR
- 60. WHITE COLLAR
- 61. WHITE COLLAR
- 62. WHITE COLLAR
- 63. … o f J o b s w i l l disappear in the next 25 Years, according to Oxford University47% @jcaudron
- 65. Don’t worry, we’ve got a PLAN @jcaudron
- 66. YOU NEED TO Scan YOUR ENVIRONMENT @jcaudron
- 70. DEFINE A Transformation STRATEGY @jcaudron BUILD A ROAD MAP @jcaudron
- 72. From ... ... to The Business Digital (at the sideline) Digital in the core
- 73. The Business Digital (at the sideline) The Business Digital (at the sideline) From ... ... to
- 74. The Business Digital (at the sideline) Digital in the coreThe Business Digital (at the sideline) Digital in the core Digital in the core Digital in the core From ... ... to
- 76. From an outdated Mothership TO A modern F L E E T
- 77. D I G I TA L Leadership
- 78. Corporate (comm) Strategy Digital Strategy Company Strategy Digital World It’s no longer about digital, it’s about business
- 80. Culture
- 81. PEOPLE & TECHNOLOGY Digital Transformation
- 82. @jcaudron Reverse Mentorship Senior Junior Years of experience Industry knowledge Business insights Online business models Social media insights Online behaviour insights Digital first mindset
- 83. Start measuring digital expertise in every new job interview you organize. Whatever the vacancy is about.@jcaudron
- 84. @jcaudron From now on, you are an agile and flexible
- 85. Don’t be afraid to cannibalize your own business
- 86. @jcaudron The people (customer, employee, collaborators, …) are always right
- 87. @jcaudron All things you do must start from a superior experience
- 88. @jcaudron You live in a world of uncertainty
- 90. @jcaudron Never, ever, disrespect new or small players
- 91. Case Courage MINDSET MEANS MANDATE “license to win” “license to operate” “license to change” Capital You’ll need the balls to get the glory
- 92. BUSINESSES PEOPLE SOCIETY INSIGHT 1: DIGITAL CHANGES…
- 93. OPPORTUNITIES THREATS INSIGHT 2: DIGITAL HAS 2 FACES
- 94. INSIGHT 3: BECOME FUTURE PROOF SCAN INNOVATIONS DETERMINE IMPACT NORTH STAR VISION & STRATEGY BUILD ROADMAP INSTALL DIGITAL LEADERSHIP BUILD DIGITAL ORGANIZATION
- 95. READINESS SURVEY ASSESSMENT & RESEARCH INSPIRATION IMPACT ANALYSIS FUTURE SCENARIOS NORTH STAR VISION TRANSFORMATION STRATEGY STAKEHOLDERS & PROBLEMS IDEATION & PRIORITIES DIGITAL AGENDA BUSINESS STRATEGY EXECUTIVE JOURNEY TREND WATCHING CONTINUOUSLY SCANNING THE MARKET FOR NEW TRENDS It’s great to see the FUTURE but can you build it?
- 96. DIGITAL LEADERSHIP Asses, contain and develop digital savviness DIGITAL GOVERNANCE Digital ownerships, roles, policy, structure Digital Office, … DIGITAL ORGANISATION Reshape your organisation Communication for faster growth INCUBATOR PROGRAM Stimulate internal creativity and bottom-up innovation (hackatons, …) START-UP BOOTCAMPS Think, plan, act like a start-up and build the minimum viable business case CORPORATE ACCELERATOR Drive outside-in innovation via collaboration with start-ups READINESS SURVEY ASSESSMENT & RESEARCH INSPIRATION IMPACT ANALYSIS FUTURE SCENARIOS NORTH STAR VISION TRANSFORMATION STRATEGY STAKEHOLDERS & PROBLEMS IDEATION & PRIORITIES DIGITAL AGENDA BUSINESS STRATEGY EXECUTIVE JOURNEY TREND WATCHING CONTINUOUSLY SCANNING THE MARKET FOR NEW TRENDS SOCIAL STRATEGY Make social an intrinsic part of the business CUSTOMER EXPERIENCE Continuously optimise your journey, pain points and touch points GROWTH HACKING Implement smart techniques to scale our business CHANNEL HACKING Reinvent your channel relationships for a digital world ORGANISATION BUSINESS (OPERATIONAL) MODELS BUILDING THE FUTURE PROOF COMPANY … CUSTOMER RELATIONSHIP SOLUTIONS SERVICE DESIGN Define new style products & services PLATFORM MAPPING Define (technology) solutions and requirements DATA STRATEGY Make data an essential part of day2day business ROADMAP DEFINITION Elaborate the Digital Agenda to become an actual business roadmap
- 97. DIGITAL LEADERSHIP Asses, contain and develop digital savviness DIGITAL GOVERNANCE Digital ownerships, roles, policy, structure Digital Office, … DIGITAL ORGANISATION Reshape your organisation Communication for faster growth INCUBATOR PROGRAM Stimulate internal creativity and bottom-up innovation (hackatons, …) START-UP BOOTCAMPS Think, plan, act like a start-up and build the minimum viable business case CORPORATE ACCELERATOR Drive outside-in innovation via collaboration with start-ups READINESS SURVEY ASSESSMENT & RESEARCH INSPIRATION IMPACT ANALYSIS FUTURE SCENARIOS NORTH STAR VISION TRANSFORMATION STRATEGY STAKEHOLDERS & PROBLEMS IDEATION & PRIORITIES DIGITAL AGENDA BUSINESS STRATEGY EXECUTIVE JOURNEY TREND WATCHING CONTINUOUSLY SCANNING THE MARKET FOR NEW TRENDS SOCIAL STRATEGY Make social an intrinsic part of the business CUSTOMER EXPERIENCE Continuously optimise your journey, pain points and touch points GROWTH HACKING Implement smart techniques to scale our business CHANNEL HACKING Reinvent your channel relationships for a digital world ORGANISATION BUSINESS (OPERATIONAL) MODELS BUILDING THE FUTURE PROOF COMPANY … CUSTOMER RELATIONSHIP SOLUTIONS SERVICE DESIGN Define new style products & services PLATFORM MAPPING Define (technology) solutions and requirements DATA STRATEGY Make data an essential part of day2day business ROADMAP DEFINITION Elaborate the Digital Agenda to become an actual business roadmap
- 98. How do you feel?
- 99. Find my slides on www.speakersbase.com/jo Need help? Book me and my team to consult you! www.duvalunionconsulting.com @jcaudron jo.caudron@duvalunion.com 00 32 475 43 80 98
- 100. M A S T E R I N G D i g i t a l Transformation