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Enabling BPM Through Technology Sandy Kemsley Kemsley Design Ltd. [email_address] www.column2.com
Agenda The evolution of BPM BPM and SOA: together, but different Emerging BPM standards The impact of Web 2.0 on BPM The future of BPM
The Evolution of BPM
BPM: In the beginning Integration of two main functionalities: Human-facing workflow Enterprise application integration (system-to-system) Custom coding for integration Rudimentary modeling and management tools
BPM Suite "Integration-focused" BPM "Pure-play" BPM Workflow (person-to-person) EAI (system-to-system) Business  activity monitoring Process  governance Process  simulation B2Bi extend extend light-weight EAI (OEM) rudimentary workflow (build) Business  rules Process  modelling extend extend Administrative BPM Collaborative BPM Embedded BPM
BPM Market Fragmentation Fragmented by vendor speciality: Integration-focused Human-centric Rules-based Fragmented by application: Collaborative/ad hoc Case management Production workflow
BPM now Essential infrastructure for process-oriented organizations Many new tools as part of the package: Process modeling Business rules Monitoring and analytics Simulation and optimization Web services integration
Source: Gartner BPMS Magic Quadrant 2006
BPM and SOA
BPM and SOA defined BPM: Management practice Tools for automating processes SOA: Architectural philosophy Design standards-based services to access system functionality
BPM and SOA Service A Service B Service C Service D Service E Legacy System Database ERP System Process Step 1 Process Step 2 Process Step 3 Process Step 4
 
BPM and SOA together BPM is the “killer app” for SOA; SOA is the enabling infrastructure for BPM SOA alone only allows you to design and build a set of services BPM alone would require custom coding for each system integration BPM + SOA orchestrates people and services into a business process
BPM Standards
BPM notation standards Shared vision and communication between stakeholders Easy transition between tools for users BPMN (Business Process  Modeling Notation)
BPM interchange standards Import/export of process models Evolving landscape of standards: XPDL (XML Process Definition Language) BPEL (Business Process Execution Language) BPDM (Business Process Definition Metamodel)
The Impact of  Web 2.0 on BPM
What is Web 2.0? Web as platform Harnessing collective intelligence Data as the next “Intel Inside” End of the software release cycle Lightweight programming models Software above the level of a single device Rich user experience
Key Web 2.0 characteristics Tagging/folksonomies User-created content and collaboration Network effect Zero-footprint rich user interface (AJAX) Content syndication Software as a service Web mashups
Why do we care about Web 2.0? It changes how people participate User-generated content Collaboration Tagging/bookmarking RSS feeds and content syndication Mashups It increases user expectations Better user experience Shorter development time It turns IT into a commodity
Enterprise 2.0 Web 2.0 software/techniques in enterprise context, behind and across the firewall What’s being used: Wikis Blogs Social bookmarking Content syndication AJAX
How Web 2.0 Will Impact BPM: User View Process tagging/folksonomies User-created processes/mashups Process collaboration (including external): Modelling Design Execution Management Rich user interfaces
 
 
How Web 2.0 Will Impact BPM: IT View Process syndication for management and visibility Software as a service Lightweight integration models Interoperable processes
Issues with Web 2.0 and BPM Corporate culture Decentralized content administration Content policing Constantly changing software User participation levels Inter-departmental information sharing Support and SLAs
The Future of BPM
What’s Next? Improvements to BPMS Software as a service with SLA Collaborative process modeling Process instance tagging RSS feeds of processes (instances/queues) to portals Browser-based process design and management Process data available for mashing up
What’s Next? Changes to implementation and culture Allow users direct access to BPMS tools Reduce over-customisation Encourage tagging and collaboration
Questions? Sandy Kemsley Kemsley Design Ltd. [email_address] www.column2.com

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Enabling BPM Through Technology

  • 1. Enabling BPM Through Technology Sandy Kemsley Kemsley Design Ltd. [email_address] www.column2.com
  • 2. Agenda The evolution of BPM BPM and SOA: together, but different Emerging BPM standards The impact of Web 2.0 on BPM The future of BPM
  • 4. BPM: In the beginning Integration of two main functionalities: Human-facing workflow Enterprise application integration (system-to-system) Custom coding for integration Rudimentary modeling and management tools
  • 5. BPM Suite "Integration-focused" BPM "Pure-play" BPM Workflow (person-to-person) EAI (system-to-system) Business activity monitoring Process governance Process simulation B2Bi extend extend light-weight EAI (OEM) rudimentary workflow (build) Business rules Process modelling extend extend Administrative BPM Collaborative BPM Embedded BPM
  • 6. BPM Market Fragmentation Fragmented by vendor speciality: Integration-focused Human-centric Rules-based Fragmented by application: Collaborative/ad hoc Case management Production workflow
  • 7. BPM now Essential infrastructure for process-oriented organizations Many new tools as part of the package: Process modeling Business rules Monitoring and analytics Simulation and optimization Web services integration
  • 8. Source: Gartner BPMS Magic Quadrant 2006
  • 10. BPM and SOA defined BPM: Management practice Tools for automating processes SOA: Architectural philosophy Design standards-based services to access system functionality
  • 11. BPM and SOA Service A Service B Service C Service D Service E Legacy System Database ERP System Process Step 1 Process Step 2 Process Step 3 Process Step 4
  • 12.  
  • 13. BPM and SOA together BPM is the “killer app” for SOA; SOA is the enabling infrastructure for BPM SOA alone only allows you to design and build a set of services BPM alone would require custom coding for each system integration BPM + SOA orchestrates people and services into a business process
  • 15. BPM notation standards Shared vision and communication between stakeholders Easy transition between tools for users BPMN (Business Process Modeling Notation)
  • 16. BPM interchange standards Import/export of process models Evolving landscape of standards: XPDL (XML Process Definition Language) BPEL (Business Process Execution Language) BPDM (Business Process Definition Metamodel)
  • 17. The Impact of Web 2.0 on BPM
  • 18. What is Web 2.0? Web as platform Harnessing collective intelligence Data as the next “Intel Inside” End of the software release cycle Lightweight programming models Software above the level of a single device Rich user experience
  • 19. Key Web 2.0 characteristics Tagging/folksonomies User-created content and collaboration Network effect Zero-footprint rich user interface (AJAX) Content syndication Software as a service Web mashups
  • 20. Why do we care about Web 2.0? It changes how people participate User-generated content Collaboration Tagging/bookmarking RSS feeds and content syndication Mashups It increases user expectations Better user experience Shorter development time It turns IT into a commodity
  • 21. Enterprise 2.0 Web 2.0 software/techniques in enterprise context, behind and across the firewall What’s being used: Wikis Blogs Social bookmarking Content syndication AJAX
  • 22. How Web 2.0 Will Impact BPM: User View Process tagging/folksonomies User-created processes/mashups Process collaboration (including external): Modelling Design Execution Management Rich user interfaces
  • 23.  
  • 24.  
  • 25. How Web 2.0 Will Impact BPM: IT View Process syndication for management and visibility Software as a service Lightweight integration models Interoperable processes
  • 26. Issues with Web 2.0 and BPM Corporate culture Decentralized content administration Content policing Constantly changing software User participation levels Inter-departmental information sharing Support and SLAs
  • 28. What’s Next? Improvements to BPMS Software as a service with SLA Collaborative process modeling Process instance tagging RSS feeds of processes (instances/queues) to portals Browser-based process design and management Process data available for mashing up
  • 29. What’s Next? Changes to implementation and culture Allow users direct access to BPMS tools Reduce over-customisation Encourage tagging and collaboration
  • 30. Questions? Sandy Kemsley Kemsley Design Ltd. [email_address] www.column2.com