Enterprise Content Management
Download as PPTX, PDF5 likes7,138 views
The document outlines an Enterprise Content Management (ECM) suite designed to capture, manage, and deliver organizational content throughout its lifecycle. It highlights various components, including document management, email archiving, mobile capture, and data extraction, emphasizing their benefits such as improved customer service, cost reduction, and regulatory compliance. A case study of a significant implementation in a leading insurance firm demonstrates successful management of over 4 billion pages and enhanced operational efficiency.
Enterprise Content Management
- 1. SOLUTIONS FOR BUSINESS PROCESS & CONTENT MANAGEMENT Enterprise Content Management Suite SOLUTION FOR BUSINESS PROCESS & CONTENT MANAGEMENT
- 2. What is ECM? Enterprise Content Management (ECM): collection of tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. It is a solution which manages your content’s complete lifecycle.
- 3. Why ECM? Are your employees working with too much paper? Is Document Tracking becoming hard? Is your organization’s compliance a never ending nightmare? Are Your Employees always engaged in unproductive tasks?
- 5. OmniDocs Document Management System DMS suite for creating, managing, capturing, delivering and archiving large volumes of document and content
- 6. Record Management System Record Management and Archival Effective management of huge amount of information stored as records by providing efficient storage and retrieval of records
- 7. OmniMail Email Archival Enables enterprises to manage and maintain their voluminous e-mails and provides a collaborative tool for business communication
- 8. Image Scanning Solution: OmniScan Production and distribution software for document image capture
- 9. OmniScan Bulk Scanning Process of document capture involving stages like centralized scanning, distributed quality enhancement, and delivery of documents to ECM
- 10. ZapIn Mobile App Mobile Capture Application for tablets and mobiles that will help Field Sales Executives to capture data and images at remote locations
- 11. OmniDocs High Volume Imaging High volume Image scanning and storage for easy retrieval of documents and the management of the document lifecycle
- 12. OmniScan Web Content Management Facilitates the process of creating, reviewing & publishing content over portals
- 13. OmniCapture on Cloud Web Based Scanning Allows the user to scan documents and segregate them into appropriate records from anywhere in the world using the web
- 14. OmniExtract Data Extraction Solution which extracts business critical information from images, documents and forms. Can extract hand written/printed characters, OCR, Barcode etc.
- 15. SOLUTIONS FOR BUSINESS PROCESS & CONTENT MANAGEMENT BENEFITS SOLUTION FOR BUSINESS PROCESS & CONTENT MANAGEMENT
- 16. Core Strength in Image Processing 15 Patents in Imaging NEW Image Capturing Image Mobile Imaging Processing SDK NEW Recognition Core Engine Imaging Image Viewers Engine NEW Document Check Imaging Forms/Invoice Compression Processing
- 17. ECM USP
- 18. Amongst World largest EDMS Implementations India’s No.1 Life insurance Company with estimated assets of more than 100 Billion USD and market share of more than 70% Archival of 225 millions customer records (4 billion pages) 25000+ users Deployed in semi centralized mode with consolidation happening at Division level
- 19. Unified Search Among 100 Repositories for Anytime Anywhere Access. Integration with COBOL based Insurance application Automatic Synchronization of records between DO & BO RMS at Division for Managing Warehouse Built Using completely Open Source Platforms RHEL 4.0 Mozilla Firefox
- 20. One of the largest ECM Implementations worldwide at a Leading Insurance Firm Business Needs • Anytime Anywhere Customer service • Cycle time reduction for processing • Cost reduction • Documents to be accessible from Core Application • Disaster recovery 20
- 21. Solution Implemented • Enterprise wide ECM System deployed in a semi centralized architecture • Capture and Upload with a proper Governance framework • Independent repositories at Branch Offices with consolidation at Divisional Office and automatic data synchronization • Federated search • Integration with Core Insurance Application • RMS at Division Offices for managing Warehouses 21
- 22. One of the largest ECM Implementations worldwide at a Leading Insurance Firm Benefits Customer service from any location Anytime anywhere access of customer records Reduced Turn Around Time Huge Savings due to office space optimization 100% Compliant against regulatory norms Active DR Site “Newgen’s implementation lead to reduction in storage cost of our business dramatically which financed the total cost of deploying the enterprise wide solution with us.”
- 23. Key Highlights Archival of 4 Billion Pages Federated search among 2048 repositories 25000+ users Built using open source platform RHEL 4.0 Winner of Red Hat Award
Editor's Notes
- #6: http://www.istockphoto.com/stock-photo-15600044-computer-class.php?st=929523e
- #8: http://www.istockphoto.com/stock-photo-11918079-3d-folders-with-e-mail-papers.php?st=8760017
- #23: Reduced TAT on two accounts – exceptions that were handled at higher locations and data accessible from the core system