Exchange of insurance information using information maps
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The presentation discusses information maps, which are graphical tools designed to enhance the visualization of information compared to traditional methods. It highlights the advantages of using information maps in insurance, including improved communication, customer loyalty, and reduced costs. The document also outlines different types of information maps and their applications for both private customers and companies.
Exchange of insurance information using information maps
- 1. Insurance Information as an Information Map José M. Guerrero http://www.infoseg.com/ jm@infoseg.com © Infoseg, S.A. 2009-2012
- 2. SUMMARY OF THE PRESENTATION • Introducion to Information Maps • Difference between Information Maps and classical Information • Advantages of using Information Maps • Recipients of the Information • Types of use of the received information • Examples of Information Maps in Insurance • Conclusions
- 3. INTRODUCTION TO INFORMATION MAPS
- 4. MIND MAP - DEFINITION A Mind Map is a graphical technique to visualize connections between several ideas or items of information and that follows a strict set of rules.
- 5. EXAMPLE OF MIND MAP
- 6. IDEA MAP - DEFINITION An Idea Map is a Mind Map adapted to the communication needs of the business world and that does not follow such an strict set of rules.
- 7. EXAMPLE OF IDEA MAP
- 8. INFORMATION MAP - DEFINITION An Information Map is an Idea Map that includes spreadsheets and charts.
- 9. EXAMPLE OF INFORMATION MAP
- 10. INFORMATION MAP FILE - CHARACTERISTICS • Can be copied to an USB key • Can be downloaded from the Internet • Can be sent as an attached file in an email • Can be examined with a free viewer • Can be modified by the person who receives it
- 11. DIFFERENCES BETWEEN INFORMATION MAPS AND CLASSICAL METHODS TO SEND INFORMATION TO CUSTOMERS
- 12. CLASSICAL METHODS TO SEND INFORMATION TO CUSTOMERS Several pages Linear Many screens Linear
- 13. INFORMATION MAPS TO SEND INFORMATION TO CUSTOMERS • Overview and Detail at the same time • Graphic display • All information in a single screen • Associative, not linear
- 14. ADVANTAGES OF USING INFORMATION MAPS
- 15. IMPROVED DISTRIBUTION OF INFORMATION
- 16. IMPROVED EXCHANGE OF INFORMATION
- 18. COORDINATION BROKER - COMPANY - CUSTOMER
- 19. IMPROVED COMMUNICATION OF OFFERS TO CUSTOMERS
- 20. IMPROVED INFORMATION ABOUT NEW PRODUCTS AND COVERAGES
- 21. INNOVATION IN THE COMPANY
- 22. STAND OUT FROM COMPETITORS
- 23. IMPROVED SERVICE
- 24. REDUCED COSTS
- 26. WITHOUT IMPORTANT CHANGES IN THE IT SYSTEM OF THE BROKER
- 27. WITHOUT CHANGES IN THE IT SYSTEM OF THE CUSTOMER
- 28. RECIPIENTS OF THE INFORMATION
- 31. TYPES OF USE OF THE RECEIVED INFORMATION
- 32. 3 USES • Only to display or print the information • Modification of the information and addition of comments • Collaboration on the Internet
- 33. ONLY TO DISPLAY OR PRINT THE INFORMATION (Using a free Viewer downloadable from the Internet)
- 34. COMMENTS AND MODIFICATION (With optional software)
- 35. COLLABORATION ON THE INTERNET (With optional software)
- 36. EXAMPLES OF INFORMATION MAPS IN INSURANCE
- 37. INFORMATION FOR CUSTOMERS (Initial View)
- 38. POLICIES INFORMATION (Level 2 View)
- 39. POLICIES INFORMATION (Level 3 View)
- 40. POLICIES INFORMATION (Level 4 View)
- 41. POLICIES TRANSACTIONS – THIS MONTH (Level 4)
- 42. POLICIES TRANSACTIONS - THIS MONTH (Level 4)
- 43. POLICIES TRANSACTIONS – THIS YEAR (Level 4)
- 44. RECEIPTS INFORMATION (Level 2)
- 45. CLAIMS INFORMATION (Level 3)
- 48. CONCLUSIONS
- 49. Are you going to integrate this technology in your business strategy?
- 50. Or maybe you prefer to take risks??
- 51. DISCUSSION