FC creation and tracking

Fulfillment Center -
Creation and Tracking of
consignment
In this module, we will discuss :-
1. What is the procedure to send products to the FC?
2. How can you track your consignment?
3. How to raise a ticket from the Support tab?

Create consignment
(Consignment creation)
Book the time slot of your FC
Send the stock to your FC
Track your consignments
What is the procedure to send products to the FC?

Find the desired FC by its Warehouse ID
Click on the Warehouse Manager tab
Creation of consignment is necessary to send products to the FC. To create a consignment, follow these steps -

Click on Create Consignment

Here you can check the available units in the FC Enter the units you want to transfer

Click on Create consignment

Invalid products – The products for which the HSN is not present will fall into this bucket. These products will be greyed out
Whichever products are falling under the Invalid product list will not be
added to the total consignment units

Valid products - This section will mention all the products in the consignment, including the products for which the capacity has been
breached
Products for which capacity has been breached will be displayed first,
followed by the rest of the products

If the Current consignment units is more than the
Maximum allowed units, you need to reduce the units
and make it lesser or equivalent in number to the
Maximum allowed units
Click here to reduce the units

Click on Schedule Now to schedule your booking slot Click on Confirm

A pop-up will appear. Here, you can select your slot according to the availability of units and time

Click on Confirm
Note - If the number of units exceed the availability, you need to create multiple consignments.

Click on Done to initiate the consignment successfully
Note - You need to schedule you consignment otherwise your consignment will not be created

This is the creation date of your consignment

Ensure that your consignment reaches the Warehouse on the scheduled Date and Time

Click on Download STN

Select the source warehouse from where the products will be
shipped to the FC
Click on Confirm
The STN invoice will be downloaded in your system

This is a sample of the STN invoice
You have to take the print out of this page and sent
it along with the shipment to the FC

To schedule your booking later, click on Later Click on Confirm
To schedule your time slot, follow these steps -

Click here to schedule your respective consignment

Click on Done to confirm the consignment

Find the desired FC by its Warehouse ID
What is the procedure to send products to the FC in bulk?
Click on the Warehouse Manager tab
To create the consignment in bulk, follow these steps -

Click on Create Consignment

Click on Bulk STN Upload
Click on Download Sample CSV

Enter the Product ID, Warehouse ID, and Quantity
Enter only those product IDs which have already been tagged in the respective warehouse
Note - Save the file in the (.csv) format and do not use special characters in the file name

Click on Choose file to upload the saved file
Click on Upload

You can check the status of the processed file in file center

Click on Track Consignment

Here you can check your created STN

In case the STN is not created, The seller can download the processed file
from the file center to check for any errors

Click on Review

Select Schedule Now Click on Confirm

Select the available slot
Click on Confirm

Your consignment has been created
Click on Done

Here you can check your scheduled date and time
Ensure that your consignment reaches the Warehouse on the scheduled Date and Time

Click on Download STN from the dropdown

Select the source warehouse from where the products will be shipped to the
FC
Click on Confirm
The STN invoice will be downloaded in your system

Click on Warehouse Manager Tab Click on Track consignment
How can you track your consignment?
To track your consignments, follow these steps -

Click on the respective Consignment Name

You can check your Tracking ID

Once you create the consignment, you can check the status of your consignment

It means that you have created the
consignment, and your products are
ready for transfer
Transfer
Status – Ready for Transfer

It means that the consignment is in
transit and is yet to arrive at the FC
It means that the consignment has
arrived at the FC in the scheduled time
slot
Status – Arrived

It means that the product counting is
yet to be done
It means the product count does not
match with the Data.
However, the received units will be
proceeded for Quality check process
Transfer
Transfer
Transfer
It means the product counting is
completed and matched with the data
Status – Counted

It means the Quality Check of the
products is yet to be done
It means the quality of the products has
been rejected
Now, the FC SPOC will connect with you
for the same
Transfer
Transfer
Transfer
It means the Quality Check of the
products is completed and the products
are stored successfully in the FC
Status – Inbound completed

It means the Quality Check process of
the received partial units has been
completed and the products have
been stored successfully in the FC
Status – Inbound completed

Units Transferred - Number of units that you have transferred Units Arrived - Number of units that have arrived at the FC

QC Failed - Number of units which have failed the Quality Check
process
Net Inbound - Number of units which are stored in the FC

Click on Download CSV to download the complete data
7

You can check the complete consignment details

Click on the Seller Support tab
To raise a ticket related to the fulfillment center, follow these steps -
How to raise a ticket from the Support tab?
Click on the Fulfilment Center tab

Select the sub-category of your query Select the additional category of your query

Read the instructions carefully Enter the details

Click on Submit Ticket
Our support team will get in touch with you soon

Thankseveryone!
For any query, please raise a ticket on Support

FC creation and tracking

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