Fulfillment center- Creation and tracking of consignment

Fulfillment center-
Creation and tracking of
consignment
In this module we will discuss :-
1. What is the procedure to send products to FC?
2. How to check the details of payments and returns on seller panel?
3. How to raise a ticket from support tab?

What is the procedure to send products to FC?
Create consignment
(Consignment creation)
Book the time slot of your FC
Send the stock to your FC
Track your consignments

Creation of consignment is necessary to send products to FC. To create a consignment, follow these
steps-
1.
1
Click on Warehouse
Manager
2
Find the desired FC by its
Warehouse id
2.

3.
3
Click on Create
Consignment

5
6
4
You can check the
available units in FC
4.
Enter the units you want to
transfer
5.
Click on Create consignment6.

7
Whichever products are
falling under Invalid
product list will not be
added in the total
consignment units
7.
Invalid products- Products for which HSN is not present will fall in this bucket. These products will be
greyed out

Valid products- This
section will mention all
the products in the
consignment including
the products for which
capacity is breached
Products for which
capacity is breached will
be displayed first,
followed by rest of the
products
8
8.

If the Current consignment
units is more than the
Maximum allowed units,
you need to reduce the
units and make it less or
equivalent in number to
Maximum allowed units
8a.
8a
8b
Click here to Reduce the
units
8b.
Click on schedule now to
schedule your booking
slot
Click on Confirm
10
9
9.
10.

11
A pop-up will appear,
here you can select your
slot according to the
availability of units and
time
Click on Confirm
11.
12.
12
Note- If the number of units exceed the availability then you need to create multiple consignments.

Click on Done to confirm
the consignment
13.
13

This is the creation date
of your consignment
14.
Ensure that your
consignment reaches the
Warehouse on the
scheduled Date and Time
15.
14 15

Click on Download STN16.
16

18
17
Select the source warehouse
from where the products will
be shipped to FC
17.
Click on confirm
STN invoice will be
downloaded in your
system
18.

This is a sample of STN
invoice
You have to take print
of this page and sent it
along with the
shipment to FC
19.
19

To schedule your booking
later, click on Later
20.
20
Click on Confirm21.
21
To schedule your time slot, follow these steps-

Click on Done to initiate
the consignment
successfully
22.
22
Note- You need to schedule you consignment otherwise your consignment will not be created.

Click here to schedule your
respective consignment
23.
23

24
A pop-up will appear,
here you can select your
slot according to the
availability of units and
time
Click on Confirm
24.
25.
25
Note- If the number of units exceed the availability then you need to create multiple consignments.

Click on Done to confirm
the consignment
26.
26

This is the creation date
of your consignment
27.
Ensure that your
consignment reaches the
Warehouse on the
scheduled Date and Time
28.
27 28

How can you track your consignment?
2
1
Click on Warehouse
Manager
1.
Click on Track consignment2.

3
Click on respective
Consignment Name
3.

5
4
You can check your
Tracking id
4.
Once you create the
consignment, you can
check the status of your
consignment
5.

It means you have created
the consignment and your
products are ready for
transfer
a.
Status – Ready for Transfer
a

It means the consignment
is in transit and is yet to
arrive at FC
a.
It means the consignment
has arrived at the FC in
the scheduled time slot
b.
a
Status – Arrived
b

It means the product
counting is yet to be done
counting is completed
and matched with the
data
count does not match
with the data
However the received
units will be proceeded
for Quality check process
c.
a.
b.
a
b
c
Status – Counted

b
a
c
It means the Quality
check of the products is
yet to be done
It means the quality
check of the products is
completed and products
are stored successfully in
the FC
It means the quality of the
products is rejected
Now, the FC spoc will
connect with you for the
same
c.
a.
b.
Status – Inbound completed

d
It means the quality
check process of
received partial units is
completed and products
are stored successfully in
the FC
d.
Status – Inbound completed

a) Units Transferred-
Number of units that
you have transferred
b) Units Arrived-
Number of units that
has arrived at FC
c) QC Failed- Number
of units which has
been failed in the
Quality check process
d) Net Inbound-
Number of units which
is stored in FC
6.
7
Click on Download CSV
to download the complete
data
7.
6a 6b 6c 6d

You can check the
complete consignment
details
8.
8

To raise a ticket related to the fulfillment center, follow these steps
Click on seller helpdesk1.
1
2
Click on support2.
How to raise a ticket from support tab?

Click on fulfillment
center
3.
3

Select the sub-category
of your query
4.
5
4
Select the additional-
category of your query
5.

Read the instructions
carefully
6.
7
6
Enter the details and
click on submit ticket
Our support team will
get in touch with you
soon
7.

Thanks everyone!
For any query please raise a ticket on support

Fulfillment center- Creation and tracking of consignment

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