Flipkart Advantage (FA) new features
- 1. Flipkart Advantage (FA) – New Features Seamless tracking of your FA inventory
- 2. By completing this tutorial, you will be able to: • Track your consignment inwarding process • Generate reports on your seller portal • Track your FA inventory for orders, returns, and recalls • Access relevant information on your QC rejects and the QC tickets Learning Objectives
- 3. Benefits The FA Services tab now allows you to: Track your consignment inwarding process effortlessly Access reports as and when you want through the seller portal Track your FA inventory seamlessly Schedule your consignment drops through the seller portal directly
- 4. Create a Consignment: Step 1 Select the FA Services tab.
- 5. Create a Consignment: Step 2 Click on the Create Consignment sub- tab.
- 6. Create a Consignment: Step 3 Add the number of units that you want to send here.
- 7. Create a Consignment: Step 4 Enter the Insurance value here.
- 8. Create a Consignment: Step 5 Click on Save to add the consignment.
- 9. Create a Consignment: Confirmation A Success Message will appear to confirm that you have successfully created a consignment.
- 10. For a detailed tutorial on creating bulk consignments, go through the tutorial on Bulk Consignment Creation. Click on the Download Active Listings button to create bulk consignments.
- 11. Mark a Listing as FA: Step 1 Click on the Add to consignment button.
- 12. Mark a Listing as FA: Message This pop-up appears informing that this product is listed under non-FA and will be listed under FA after it gets inwarded to the store.
- 13. Mark a Listing as FA: Step 2 Enter the quantity of units that you want to add and the insurance value here.
- 14. Mark a Listing as FA: Step 3 Click on Save to add the consignment.
- 15. Create a Consignment without Marking as FA This link appears only when a product is listed under FA.
- 16. Add a Consignment to Queue: Step 1 After adding listings to a consignment, click on the Create Consignment button to add the consignment to queue.
- 17. Add a Consignment to Queue: Step 2 Click on the Add to Consignment Queue button in this pop-up to confirm and add this consignment to queue.
- 18. Track Inwarding Process of Consignment (1 of 4) Click on the Consignment ID to view details of a dropped consignment.
- 19. Track Inwarding Process of Consignment (2 of 4) The Quantity Sent/Received header displays the received quantity with the quantity that you have committed to send.
- 20. Track Inwarding Process of Consignment (3 of 4) The QC Complete/QC in process header lets you track the status of the quality check in real-time out of the units received at the fulfilment centre.
- 21. Track Inwarding Process of Consignment (4 of 4) The Inwarded to Store header shows all the QC- passed units that are being processed for inwarding into store as units that are available for sale on Flipkart.
- 22. What are QC Tickets? QC Tickets are tickets generated by the Fulfilment Centre for products that are found to have quality issues during quality check. QC Tickets help you get better transparency on the quality checks of your consignments.
- 23. View QC Tickets Click on the Consignment ID to view the QC ticket for this consignment.
- 24. Real-time Status of QC Process (1 of 2) The QC Complete and QC In process headers provide information on how many units have been received, QC passed, QC failed, and are under QC process.
- 25. Real-time Status of QC Process (2 of 2) Click on the View All QC Tickets link to view all the rejected and pending QC tickets along with the reasons.
- 26. View All QC Tickets The QC Tickets will appear like this.
- 27. Download QC Tickets Click on this link to download all the rejected and pending QC tickets along with the reasons.
- 28. QC Tickets Report This excel contains information on all the rejected and pending QC tickets. If a QC ticket is captured with a ‘New’ or ‘Awaiting Clarification’ status, you need to provide a clarification and/or further course of action. After taking the required action on the QC issue, contact Seller Support to request for another quality check on the relevant units.
- 29. Track FA Inventory (1 of 5) Under the FA Inventory sub- tab, you can see: • Selling Price • Number of units available to sell • Number of reserved units • Unsellable units • Work-in-progress units
- 30. Track FA Inventory (2 of 5) By clicking on the Unsellable Inventory option, you can view details about the QC Rejects and Returns.
- 31. Track FA Inventory (3 of 5) The QC Rejects header shows the number of units of an SKU that have been rejected during QC and hence, are unsellable.
- 32. Track FA Inventory (4 of 5) The Returns header shows the units of SKU that are buyer-returned, and have been quality checked by the Fulfilment Centre and are ready to be recalled.
- 33. Track FA Inventory (5 of 5) Click on the Recall All Unsellable Items button to recall all unsellable items in bulk.
- 34. Reports You can generate reports under the Reports sub-tab.
- 35. Schedule a Consignment Drop: Step 1 Click on the Consignment Queue sub-tab to schedule a consignment drop through your seller portal.
- 36. Schedule a Consignment Drop: Step 2 Click on the Schedule Drop link.
- 37. Schedule a Consignment Drop: Step 3 Note that you can pick a slot within the a 7-day window. Select the date and time when you want to drop off the consignment.
- 38. Schedule a Consignment Drop: Step 4 Click on the Confirm button to proceed.
- 39. Schedule a Consignment Drop: Confirmation A success message appears confirming the scheduled date and time for the consignment drop.
- 40. Schedule a Consignment Drop: Status Update The status of the consignment changes to ‘Scheduled’ and ‘Booked’ once the drop slot is confirmed.
- 41. Schedule a Consignment Drop: Status Update This status changes to ‘Dropped’ and ‘QC in Progress’ once the consignment is received at the Fulfilment Centre.
- 42. In this tutorial, you learned about: • Tracking your consignment inwarding process effortlessly • Generating reports on your seller portal • Tracking your FA inventory for orders, returns, and recalls • Accessing relevant information on your QC rejects and the QC tickets Summary
- 43. Thank You