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Hesham,
Your project is NOT clear. Your project appears to be the
development of a new business that will purchase milk from
dairy farmers (in a selected geographical area), provide storage,
and sell the mild to wholesalers. In addition to selling bulk, the
project will develop a new brand for selling a portion of the
milk retail.
Your WBS was helpful in developing an understanding of your
project.
Your highest level structure is the Cooperative Mild Collecting
Center. It is not clear if this is an existing organization or the
organization will be developed as a result or deliverable of the
project. Is this the chartering organization/ the organization that
will charter the project?
You need to clearly define the project sponsor.
You identify design documents as an activity. This needs more
definition. Is this the design for the Collection Center?
Buildings and equipment? Land? How many buildings, what
size, what kind of equipment, how much equipment? Do you
need administrative buildings? Do you need transportation
trucks?
It appears the project will require one or more partnerships.
Partnerships with whom and for what purpose? Are these the
milk producers to assure the Cooperative Milk Collection
Center will have sufficient raw materials (milk)?
Funding for the project? Will the funds be borrowed? Is the
project looking for investors? This needs more explanation.
You identify Sam Smith and Gorge Stuard. Are these employees
of the CMCC? What role, if any, do they have on the project?
Are they part of the project team and report to the project
manager?
Work execution:
You have Michel Saad as project manager? Is Mr. Saad an
employee of CMCC or a contract employee? Is he also the
project manager for the entire project? Does the procurement
manager report to the project manager?
Operation phase: (a project phase is NOT a WBS work package)
Commissions and training is typically part of a new startup
project. You have added two more people. Are these going to be
employees of the new organization? YOu have Gorge Stuard
responsible for production and distribution?
The WBS refers to the deliverable. What will the work deliver?
The activities are the work (verb Noun format) for example:
Design buildings, construct building. Each of these would be
broken down into smaller units. For example: Design buildings:
Design Administrative Building, Design Collection Area/
Building, Design Milk Processing Area, Design Transportation
Support Area, etc.
The development of a new brand is not addressed in your WBS?
Will the project develop the supply chain to new customers?
Developing a new brand is a project by itself.
Your SIA is well developed. You will need to develop clarity on
your project to more clearly develop the next parts of your
project management plan.
Let me know if you have questions.
Russ
Hesham,
Your project is NOT clear. Your project appears to be the
development of a new business that
will purchase milk from dairy farmers (in a selected
geographical area), provide storage, and
sell the
mild to wholesalers. In addition to selling bulk,
the project will develop a new brand
for selling a portion of the milk retail.
Your WBS was helpful in developing an understanding of your
project.
Your highest level structure is the Cooperative Mild Col
lecting Center. It is not clear if this is
an exis
ting organization or the organization will be developed as a
result or deliverable of the
project. Is this the chartering organization/ the organization that
will charter the project?
You need to clearly d
efine the project sponsor.
You identify design do
cuments as an activity. This needs more definition. Is this the
design
for the Collection Center? Buildings and equipment? Land?
How many buildings, what size,
what kind of equipment, how much equipment? D
o you need administrative buildings? Do
you need t
ransportation trucks?
It appears the project will require one or more partnerships.
Partnerships with whom and for
what purpose? Are these the milk producers to assure the
Cooperative Milk Collection Cente
r
will have sufficient raw materials (milk)?
Fund
ing for the project? Will the funds be borrowed? Is the project
looking for investors?
This needs more explanation.
You identify Sam Smith and Gorge Stuard. Are these employees
of the CMCC? What role, if
a
ny, do they have on the project? Are they part of
the project team and report to the project
manager?
Work execution:
You have Michel Saad as project manager? Is Mr. Saad an
employee of CMCC or a contract
employee? Is he also the project manager for the
entire project? Does the procurement
manager repor
t to the project manager?
Operation phase: (a project phase is NOT a WBS work package)
Commissions and training is typically part of a new startup
project. You have added two
more people. Are these going
to be employees of the new organization? YOu have
Gorge
Stuard responsible for production and distribution?
The WBS refers to the deliverable. What will the work deliver?
The activities are the work
(verb Noun format) for example: Design buildings, construct
building. Each of these would
be broken down
into smaller units. For example: Design buildings: Design Ad
ministrative
Building, Design Collection Area/ Building, Design Milk
Processing Area, Design
Transportation Support Area, etc.
Hesham,
Your project is NOT clear. Your project appears to be the
development of a new business that
will purchase milk from dairy farmers (in a selected
geographical area), provide storage, and
sell the mild to wholesalers. In addition to selling bulk, the
project will develop a new brand
for selling a portion of the milk retail.
Your WBS was helpful in developing an understanding of your
project.
Your highest level structure is the Cooperative Mild Collecting
Center. It is not clear if this is
an existing organization or the organization will be developed
as a result or deliverable of the
project. Is this the chartering organization/ the organization that
will charter the project?
You need to clearly define the project sponsor.
You identify design documents as an activity. This needs more
definition. Is this the design
for the Collection Center? Buildings and equipment? Land?
How many buildings, what size,
what kind of equipment, how much equipment? Do you need
administrative buildings? Do
you need transportation trucks?
It appears the project will require one or more partnerships.
Partnerships with whom and for
what purpose? Are these the milk producers to assure the
Cooperative Milk Collection Center
will have sufficient raw materials (milk)?
Funding for the project? Will the funds be borrowed? Is the
project looking for investors?
This needs more explanation.
You identify Sam Smith and Gorge Stuard. Are these employees
of the CMCC? What role, if
any, do they have on the project? Are they part of the project
team and report to the project
manager?
Work execution:
You have Michel Saad as project manager? Is Mr. Saad an
employee of CMCC or a contract
employee? Is he also the project manager for the entire project?
Does the procurement
manager report to the project manager?
Operation phase: (a project phase is NOT a WBS work package)
Commissions and training is typically part of a new startup
project. You have added two
more people. Are these going to be employees of the new
organization? YOu have Gorge
Stuard responsible for production and distribution?
The WBS refers to the deliverable. What will the work deliver?
The activities are the work
(verb Noun format) for example: Design buildings, construct
building. Each of these would
be broken down into smaller units. For example: Design
buildings: Design Administrative
Building, Design Collection Area/ Building, Design Milk
Processing Area, Design
Transportation Support Area, etc.
Project Charter
Week 2
Table of Contents
Business
Case……………………………………………………………………
……..………….………….3
Project
Charter…….…………………………………………………..………
……………………………..6
Project Name
………………………………………………………………..………
………………………..6
Project
Description……………………………………………………………
……………….….…………6
Objectives………………………………………….…………………
……..…………………………………..8
Project
Outcome……………………….………………………………………
…….…….….……………..8
Requirements……………………………………..…….……………
…………………………………….….9
Project Success
Criteria………………………………………………………………
…………………..11
Project Assumptions and
Constraints……………………………………………………………
…13
Project Milestone Timeline
chart……………………………………………………………………
.14
Stakeholder
Register………………………………………………………………
……………….………15
Project Approval
Procedure…………………………………………..…………………
……..……...16
Business Case:
(Cooperative Milk Collecting Center)
Executive Summary
Several options were considered that will help address the
objectives of the project which are the inadequate access to the
market by the dairy farmers, the milk spoilage problem which
has a direct impact on the quality of the milk. The project will
sell the milk on behalf of the farmers either directly to the
consumers around, but there is a percentage will be sold through
the cooperation will be determine later . Furthermore, the
project intends to provide storage facilities that will ensure that
milk is stored properly before it is delivered or sold.
Proponent Details
(a) A number of employees- the project will require or employ
15 employees who will be involved either directly or indirectly
in the activities of the project.
(b) Major shareholders- the project will have 5 main
shareholders who will directly discharge their duties to manage
the project.
Benefits of the Project
The project will be committed to the local community by
employing a local workforce and providing quality milk:
The project will have several benefits once it starts
operations, they include:
Creation of job opportunities- 15 local people will be employed
to work in the project. moreover, the project also will achieve
the provision of easy market access for the farmers’ dairy
products- the project intents to collect milk from the farmers
then sell the milk on their behalf. Finally, Profit and revenue
for shareholders- shareholders will be able to get profit, once
the milk is sold, an automatic service charge will be deducted
from the farmers’ total amount (Melton, Yates, & Iles-Smith,
2011).
Time Frame
The earlier analysis indicates that the project will take
approximately one and a half years to be implemented, this is
exactly 24 months.
1. Preparing the Project Design and contractual documents of
the project with the farmers and get all the governmental
approvals related to milk collections and distribution. In
addition, prepare all agreements with the selling points for milk
to the customers. – approximate inquired time around 4 months.
2. Site mobilization and preparation for starting to implement
the project works, Approximate 3 months minimum.
3. Project Works Execution and Handing Over Approximate 10
months.
4. Bring equipment and all the inquired refrigerators and fixed
them in preparation for operation, this need about 3 months.
5. Commencement of operations of equipment, milk collection,
refilling and distribution system for sales outlets. -
Approximate timeframe inquired 2 months.
6. Completion of operations and Management staff Training and
starting up full capacity production – Approximate timeframe 2
months.
Cost of the Project
facility
cost
total cost
Land Purchasing
100,000
Design and Documentation
15,000
Construction work
160,000
20 Mechanical Refrigeration or Cooling Tanks
$1500/unit
$30,000
Packing System for milk in containers
suitable for distribution.
15,000
15 employee’s payrolls
Expenses for 12-month salaries
$75,000
Other Expenses (water, Electricity, telecommunication services
& Sterilize and cleaning)
$35,000
(a) The total estimated cost of investment- the project is likely
to cost an estimated as per the following:
In summary, the total Budget of the Project is estimated to be
$430,000.
( b) Purpose of investment funds- the main agenda is to help
farmers to get quick access to the market as well as earn profit
that will sustain the project.
Servicing Requirements
Several servicing requirements by the project will include
power supply which will be provided by the Electricity
company, water will be provided by the water service board,
other services may include telecommunication services among
others.
Expected Return on investment
The project does not expect any return in the first two years,
this is because the first one and half a year the project will not
have started its operation and then the 6 months after will
enable the project to stabilize. The project, however, expects
650,000 return on investment in year 3 and an increase in the
subsequent years.
Risk
As for now, the project appears to be straight forward, however,
several risks may face the project later as it progresses,
Several risks that may face the project are:
(a) Market demand- a likely fall of Market demand
(b) Land- may be scanty and not enough for the expansion of
the project
(c) supplies- low supplies due to change in seasons and climate
change
(d) Operations- may be marred with a lack of adequate funds
(John & Oliver, 2015).
Environmental Impacts
The impact of the project on the environment will be positive,
this is because cleanliness is the first element that will be
observed by the project. cleanliness of both the general
environment as well as the work environment. However, in the
case of the plastics container that may be thrown around by the
users after use, the project intends to address this by regular
involvement in the cleaning process.
Project Charter
Project Name:
Cooperative Milk Collecting Center (CMCC)- Product Name:
Golden Milk
Project Description:
This project is aimed at helping the Dairy farmers to get
easy access to the market as well as improve milk safety at the
farm-level. The project will be particularly helpful and
significant to the smallholder dairy producers, in the same time
this investment allows farmers to benefit from the proceeds of
the pensioner support fund, which belong to the General
Farmers Associations.
The project is a partnership between some of investment
incorporate with the General Farmer Associations and Texas
state government. Furthermore, the project will facilitate
several methods that will assist in the improvement of the milk
safety especially in the small-scale dairying, this is because
most of the farmers depend on their dairy products they get
from their dairy animals to sell and at least earn a living from
this activity. This project, therefore, will enable farmers to
eradicate milk spoilage and will further improve the quality of
the milk. The project is specifically aimed at solving Milk
Spoilage Problem which we have observed happening for quite
some years now. However, the result of the project will address
the problem in several ways: the project will offer storage
facilities for the Milk brought by the farmers and we can
produce in the future, dairy products of cheese, cream and
butter. The project will facilitate transportation of the milk to
the market on behalf of the farmer's under product name:
Golden Milk.
Objectives
The project aims to help farmers get a quick market for their
dairy products since they will be supplying their milk to the
collection center and taken their money immediately without
facing any difficulty about how they can sale it and distributed
in the market. where the milk will be packed and sold by the
(CMCC) to the market under product Name Golden Milk.
Secondly, the project also aims at eradicating milk spoilage as
storage facilities that will effectively store milk will be offered.
Finally, the project intends to ensure the quality of the milk as a
number of quality tests will be going on to ascertain the various
milk components also check for bacteria, pathogens among
other key factors that may result in milk danger.
Moreover, quality testing of the milk will be done at the
collection center before the milk in stores and sold to the
consumers. Quality testing will mainly focus to determine the
microbial quality, water adulteration, as well as the presence of
mastitis in the herd. Quality testing will provide a platform
where the farmers will be given special advice regarding how
they should take care of their dairy animals to ensure high and
quality yields. All the farmer supplying the milk to collecting
center, they are shareholder in the project with 25% of the
profit calculated after the first two years from the full operation
started, and it will be distributed based on the milk quantity
supply by each of the farmer members.
Project Outcome
The project will offer several services, the first service the
project intends to offer is the milk storage services in there
storage areas constructed specially for this purpose, and
equipped with all cooling devices according to the appropriate
cooling temperatures to save milk for long periods for more
than 4 weeks, until they are packaged in bottles intended for
this purpose for distribution in the local market and exported to
the rest of the United State. that will ensure milk does not go
bad. According to the research we carried out, many farmers do
not have milk storage facilities and since milk is not durable, as
it only stays for hours and then goes bad so many farmers incur
lose when the milk goes bad as they do not have storage
facilities. The project intends to provide fridges that will assist
in the storage and other milk storage facilities.
Secondly, the project also will focus on collecting the milk
from the farmers and pay for them immediately without waiting
to sell the milk in the market. Many farmers are not able to get
access to a quick market and this is the main reason why most
of their dairy products go bad. Since we have a direct link with
the National Milk Corporation, we intend to collect milk from
the farmers and sell to the National Milk Corporation
immediately we get from the farmers, this will ensure a quick
market and also the milk won’t stay for long before getting to
the market. In the same time there is many ideas to have our
retail shops to sale our product named the Golden Milk directly
to the customers.
Requirements
There are several stakeholders’ requirements for this
project, the stakeholders’ requirements for the project are:
Stakeholders need to support the project financially to enhance
its implementation. Some of the facilities that are required to
keep milk safe and in good quality are expensive. Therefore, it
is necessary that stakeholders come in handy and help raise
funds to acquire those machines. In addition, they also need to
help in creating awareness among the farmers. Farmers need to
be informed about these facilities that will be brought soon and
how they will help them.
Secondly, Operations requirement- this stakeholder’s
requirement takes into consideration the maintenance of the
features of the project. furthermore. In this regard, the
operational team further fosters constraints, for instance, the
ability activities in the project.
The third stakeholder requirement is the customer's
stakeholder’s requirement, this requirement – users usually give
information regarding the product and services offered or
provided by the project. lead users usually help in contributing
to the user stories as well as ideas regarding the product and
services quality as well as usability. It enables the project to
understand which area has to be improved (Eskerod & Jepsen,
2013). In addition, they required the skill to help in the process
of the milk product so that wastages are minimized at all costs.
Also, they need the marketing skill that allows the firm to sell
its products to the final consumers.
The solution requirements include ability to make farmers earn
the highest possible income and profit by selling the milk
directly to (CMCC) and in the same time taken a 25 %
percentage from their share as a members in CMCC refer to the
milk quantities supplied to the Milk Collecting Center . This is
a result of reduced spoilage. The other requirement is about
enhanced consumer safety. Achievement of safety will be
realized as a result of use of facilities that prevent the milk
form going bad quickly.
These project solution requirements include the equipment that
will be used to minimize milk spoilage while they are on transit
or storage to the final selling point. The other requirement is the
material used for packaging purposes to the quantities that will
be offered to the final consumer.
The project needs to uplift the society and create employment.
Around number 15 employees will be hired to work in the milk
processing plant and thus creating jobs. Farmers will also get
market for their milk and thus make money which will raise
their standards of living. On the other hand, the project is
required to lead to the development of the neighboring areas.
Other businesses are expected to come up in the area where the
cooperative will be built.
Quality requirements refer to specifications of the quality
of the products as well as services that are offered by the
project, it takes into consideration all the processes that take
place in the project as well as the entire environment
surrounding the project, include ensuring that the products meet
the required standards and keeping the high standards of
hygiene and cleanness. They are typically activities that may
result in the quality improvement of the product as well as
services. The quality requirements for this project include
customer experience- customer experience refers to activities
which may be able to contribute towards the pleasing of the
product as well as services.
Furthermore, maintainability requirements ensure that
everything works well, and things are easy to maintain (Pries &
Quigley, 2012).
Project Success Criteria:
Project success can be measured by the timeliness of the project
such as meeting deadlines, budget utilization such as staying
within budget, and meeting requirements of the project. The
project was managed, organized, structured to meet the goals
and objectives of the plan is project success. If all decisions
were supported by the stakeholders and sponsors, this is project
success.
The real test of project success is the grand opening of the
CMCC on time with all team members there to support the
vision and mission of the project.
The several tangible measures of the success of this project
will be the completion of the projection within the specified
time of the two years. Every activity scheduled to be done
within this period has to be completed within this period. In
general, key factors that will determine the success of the
project include adherence to the Project Scope, Schedule as well
as customer satisfaction among other tangible outcomes (Vida,
2012).
There are various measures that will indicate success of the
project. These include increase in price of the milk from
farmers. The cooperative will buy milk form the farmers at a
good price. A survey will then be done to assess their
satisfaction. The other indicator is reduction in loses of milk.
This will be shown by increase in the amount of milk supplied
to the cooperative. In addition to the equipment available in
CMC Center through which the milk is stored for long periods
in a huge quantity; furthermore, to the milk filling system and
the quick transportation of the sale outlets for the arrival of
packaged milk to the consumer fresh daily. As we are getting
other products extracted from milk such as cheese, cream and
butter. The success criteria in this project include the
achievement of the high quality of the products when selling
them to the final consumers, obtaining the target sales in the
target market, and obtaining or achieving the producers'
satisfaction.
The other indicator of the project’s success will be through a
survey. Customers will be asked their opinion regarding the
performance of the cooperative. This will inform whether they
are satisfied with the operations being carried out. A survey
will also be done to determine the businesses that have come up
since the construction of the cooperative. This will be an
indicator of growth as a result of the project’s success.
Project Assumptions and Constraints:
Assumptions of the project refer to events that are expected to
take place during the life cycle of a project. Some of the
assumptions for this project are:
· Milk is the only product that will be handled by the project.
· Customers will be the local community around, and some
percentage of the milk will be supplied to the National
Creamery Corporation.
· The top management of the project will manage the project
and be responsible for ongoing operations.
· Milk Supplier deliveries will be arranged to ensure on-time
deliveries
Several constraints for this project include:
Resources- these include the various tools, equipment, as
well as material which have to be used during the project.
Resources also take into consideration the employees and
experts who will work on the project. some of these resources
for this project will cover the refrigerators, cooling machines
for cooling milk, cleaning tools among other tools. Other
constraints for the project are the Risk, proper preparations
should be put in place to manage any risk that is likely to arise.
Several Risks may arise during this project, such Risks include
delays that may lead to spoilage of the milk or any malfunctions
that may lead to the interruption of the cooling and packaging
system and how to make plans to repair those malfunctions as
quickly as possible and develop alternative solutions to avoid
damage occurs to the milk. Milk is perishable, and delays may
result in spoilage hence losses. Risk is arguably the critical
project constraint. Furthermore, Quality is another constraint
for this project, since this project requires strict quality of the
milk, it that the cost of the project has to be high, in this regard,
therefore, quality constraints usually affect the cost project
constraint directly. Provision of quality milk is therefore
aligned with the cost constraints of the project (Haugan, 2016).
Project Milestone Timeline chart
· Provide investors with the necessary funding and
responsibilities for each of them.
· Preparing the project Design and contractual documents
· Site mobilization before starting work execution.
· Work execution
· Project Handing over
· Bring equipment and start installation for refrigerators
· Commencement of operations for the equipment and start up
all system.
· Completion of the operation phase and operation team
training.
Date
Activity
3rd October 2019
Kick-off meeting – with investor to discus the budget and funds
for the project.
10th October 2019 – 5 th February 2020.
Preparing Design & Contractual document
10th February 2020 - 9th May 2020
Site Mobilization
10th May 2020 – 9th March 2021
Construction Work execution
10th March 2021 – 5th of May 2021
Bring equipment and start installations
6thMay 2021- 7th July 2021
Commencing operations for project work& operation team
training
8th July 2021
Project Completion
Kick-off meeting would take place on 3rd October, the
main objective of the meeting will be to discuss all necessary
requirements of the project, every consideration will be outlined
during the meeting including the sources of the finances as well
as other resources. Secondly, preparing design and Contractual
document milestone is important as essential information
regarding the geographical nature of the location where the
project will be set up will be identified, furthermore,
demographic information will be gathered, this information is
key for the prosperity of the project. thirdly, working out the
project include all activities that will be carried out from the
initial stages of the project until completion, these activities
may include several constructions. Lastly, project run-up
involves the last stage of the project, this event will involve
ensuring that everything is ok before the project starts
providing the required services. By Commencement of
operations of equipment, milk collection, refilling and
distribution system for sales outlets. Completion of operations
and Management staff Training and starting up full capacity
production.
Stakeholder Register
Name
Organization
Title
Role
Internal/External
Gorge Stuard
Cooperative Milk Collecting Center (CMCC)
Head of Investors
Committee
Responsible for collecting funding to the project.
Internal
Jone Gawland
General Farmer Association
Manager for producer Division
Responsible for Supplying the milk to (CMCC)
External
Sam Smith
Texas State Government
Head of Permits for Industrial Establishment
Approved Licenses for project
External
Michel Saad
Cooperative Milk Collecting Center (CMCC)
Project Manager
Leads work Execution of the project .
Internal
Adam Abbas
General Farmer Association
Technical support Engineer
Approved all process from collecting the milk and storage it in
the refrigerators up to fill it in bottles to be ready for
distribution
External
Murad Nabiel
Cooperative Milk Collecting Center (CMCC)
Procurement Manager
Responsible for supply all equipment and prepare the system
for start up commissioning
Internal
Sarah Fouad
Cooperative Milk Collecting Center (CMCC)
Human Resources
Hiring employees and selecting qualified staff, and with holding
training courses
Internal
Project Approval Procedure
Date
Activity
Approval
3rd October 2019
Kick-off meeting – with investor to discuss the budget and
funds for the project.
Gorge Stuard
10th October 2019 – 5 th February 2020.
Preparing Design & Contractual document
Sam Smith
10th February 2020 - 9th May 2020
Site Mobilization
Michel Saad
10th May 2020 – 9th March 2021
Construction Work execution
Michel Saad
10th March 2021 – 5th of May 2021
Bring equipment and start installations
Murad Nabiel
6thMay 2021- 7th July 2021
Commencing operations for project work& operation team
training
Jone Gawland / Sara Fouad
8th July 2021
Project Completion
Michel Saad/ Jone Gawland
The project concept supported by investor committee after they
like the ideas that aimed at helping the Dairy farmers to get
easy access to the market and at the same time this investment
allows farmers benefit from proceeds of pensioner support fund,
the project concept approved by Mr. Gorge Stuard the Head of
Investors Committee . After that the project manager Mr.
Michel Saaad begins to prepare the design drawing including all
inquired detailed, to execute the work with full documentation
with complete specification related to the construction phase
associated with other works like Electrical, Mechanical and
Plumbing works. All these documents will be attached with
master plan for the project location and to be submitted to the
Permits for Industrial Establishment related to the Texas State
Government to get approval on it before proceeding in to
project implementation works, this will be approved and signed
by Mr. Sam Smith. Once we got the necessary funds for the
project and approval from Government Authorities, the stage of
preparing the site started with taking all security safety
measures to maintain the project staff equipping all the tools
needed by the project and preparing the temporary site offices
this stage followed up and approved by the project manager Mr.
Michel saad. Up on completion of this stage, the project
execution works will started in accordance with the time table
set for this purpose and compatibility with the investment
strategy approved by Mr. Gorge Stuard the Head of Investors
committee. During the implementation of the project Mr. Murad
Nabil, Procurement manager ordered all the cooling systems
allocated to milk according to the design and specifications
approved previously, the arrival of the cooling system will be
on the specified time to begin installation in cooperation with
Mr. Adam Abass , the Technical Support Engineer of the
General Farmer Association. After that the next stage to start
the initial operation process of these systems to make sure that
they work normally and their ability to absorb the necessary
quantities of milk for storage and subsequent packaging and
distribution in market and points of sale, this is under
supervision of Mr. Jone Gawland ,Producer Division Manager
of General Farmer Association in cooperation with Ms. Sarah
Fouad, Director of Human Resources responsible for holding
training courses for staff operating these systems.
Finally, the project is completed after ensuring that (CMCC)
project is functioning efficiently at full operational capacity.
Accordingly, the project manager will hand over the project to
the production manager to follow up the activities of the
(CMCC) after the approval of Mr. Gorge Stuard the head of
investors committee.
References
Eskerod, P., & Jepsen, A. L. (2013). Project Stakeholder
Management.
Haugan, G. T. (2016). The New Triple Constraints for
Sustainable Projects, Programs, and Portfolios. Boca
Raton, FL: CRC Press.
Pries, K. H., & Quigley, J. M. (2012). Total Quality
Management for Project Management. Boca Raton, FL: CRC
Press.
Vida, K. P. (2012). The Project Management Handbook: A
Guide to Capital Improvements. Rowman & Littlefield.
3
1
Project
Charter
Week
2
Table of Contents
Business Case
…………………………………………………………………………
..
…………
.
………….3
1
Project Charter
Week 2
Table of Contents
Business
Case……………………………………………………………………
……..………….………….3

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Hesham, Your project is NOT clear. Your project appears to be .docx

  • 1. Hesham, Your project is NOT clear. Your project appears to be the development of a new business that will purchase milk from dairy farmers (in a selected geographical area), provide storage, and sell the mild to wholesalers. In addition to selling bulk, the project will develop a new brand for selling a portion of the milk retail. Your WBS was helpful in developing an understanding of your project. Your highest level structure is the Cooperative Mild Collecting Center. It is not clear if this is an existing organization or the organization will be developed as a result or deliverable of the project. Is this the chartering organization/ the organization that will charter the project? You need to clearly define the project sponsor. You identify design documents as an activity. This needs more definition. Is this the design for the Collection Center? Buildings and equipment? Land? How many buildings, what size, what kind of equipment, how much equipment? Do you need administrative buildings? Do you need transportation trucks? It appears the project will require one or more partnerships. Partnerships with whom and for what purpose? Are these the milk producers to assure the Cooperative Milk Collection Center will have sufficient raw materials (milk)? Funding for the project? Will the funds be borrowed? Is the project looking for investors? This needs more explanation. You identify Sam Smith and Gorge Stuard. Are these employees of the CMCC? What role, if any, do they have on the project? Are they part of the project team and report to the project manager? Work execution: You have Michel Saad as project manager? Is Mr. Saad an
  • 2. employee of CMCC or a contract employee? Is he also the project manager for the entire project? Does the procurement manager report to the project manager? Operation phase: (a project phase is NOT a WBS work package) Commissions and training is typically part of a new startup project. You have added two more people. Are these going to be employees of the new organization? YOu have Gorge Stuard responsible for production and distribution? The WBS refers to the deliverable. What will the work deliver? The activities are the work (verb Noun format) for example: Design buildings, construct building. Each of these would be broken down into smaller units. For example: Design buildings: Design Administrative Building, Design Collection Area/ Building, Design Milk Processing Area, Design Transportation Support Area, etc. The development of a new brand is not addressed in your WBS? Will the project develop the supply chain to new customers? Developing a new brand is a project by itself. Your SIA is well developed. You will need to develop clarity on your project to more clearly develop the next parts of your project management plan. Let me know if you have questions. Russ Hesham, Your project is NOT clear. Your project appears to be the development of a new business that will purchase milk from dairy farmers (in a selected geographical area), provide storage, and sell the
  • 3. mild to wholesalers. In addition to selling bulk, the project will develop a new brand for selling a portion of the milk retail. Your WBS was helpful in developing an understanding of your project. Your highest level structure is the Cooperative Mild Col lecting Center. It is not clear if this is an exis ting organization or the organization will be developed as a result or deliverable of the project. Is this the chartering organization/ the organization that will charter the project? You need to clearly d efine the project sponsor. You identify design do cuments as an activity. This needs more definition. Is this the design for the Collection Center? Buildings and equipment? Land? How many buildings, what size, what kind of equipment, how much equipment? D o you need administrative buildings? Do you need t ransportation trucks? It appears the project will require one or more partnerships. Partnerships with whom and for what purpose? Are these the milk producers to assure the Cooperative Milk Collection Cente r will have sufficient raw materials (milk)? Fund
  • 4. ing for the project? Will the funds be borrowed? Is the project looking for investors? This needs more explanation. You identify Sam Smith and Gorge Stuard. Are these employees of the CMCC? What role, if a ny, do they have on the project? Are they part of the project team and report to the project manager? Work execution: You have Michel Saad as project manager? Is Mr. Saad an employee of CMCC or a contract employee? Is he also the project manager for the entire project? Does the procurement manager repor t to the project manager? Operation phase: (a project phase is NOT a WBS work package) Commissions and training is typically part of a new startup project. You have added two more people. Are these going to be employees of the new organization? YOu have Gorge Stuard responsible for production and distribution? The WBS refers to the deliverable. What will the work deliver? The activities are the work (verb Noun format) for example: Design buildings, construct
  • 5. building. Each of these would be broken down into smaller units. For example: Design buildings: Design Ad ministrative Building, Design Collection Area/ Building, Design Milk Processing Area, Design Transportation Support Area, etc. Hesham, Your project is NOT clear. Your project appears to be the development of a new business that will purchase milk from dairy farmers (in a selected geographical area), provide storage, and sell the mild to wholesalers. In addition to selling bulk, the project will develop a new brand for selling a portion of the milk retail. Your WBS was helpful in developing an understanding of your project. Your highest level structure is the Cooperative Mild Collecting Center. It is not clear if this is an existing organization or the organization will be developed as a result or deliverable of the project. Is this the chartering organization/ the organization that will charter the project? You need to clearly define the project sponsor. You identify design documents as an activity. This needs more definition. Is this the design for the Collection Center? Buildings and equipment? Land? How many buildings, what size, what kind of equipment, how much equipment? Do you need administrative buildings? Do you need transportation trucks? It appears the project will require one or more partnerships. Partnerships with whom and for
  • 6. what purpose? Are these the milk producers to assure the Cooperative Milk Collection Center will have sufficient raw materials (milk)? Funding for the project? Will the funds be borrowed? Is the project looking for investors? This needs more explanation. You identify Sam Smith and Gorge Stuard. Are these employees of the CMCC? What role, if any, do they have on the project? Are they part of the project team and report to the project manager? Work execution: You have Michel Saad as project manager? Is Mr. Saad an employee of CMCC or a contract employee? Is he also the project manager for the entire project? Does the procurement manager report to the project manager? Operation phase: (a project phase is NOT a WBS work package) Commissions and training is typically part of a new startup project. You have added two more people. Are these going to be employees of the new organization? YOu have Gorge Stuard responsible for production and distribution? The WBS refers to the deliverable. What will the work deliver? The activities are the work (verb Noun format) for example: Design buildings, construct building. Each of these would be broken down into smaller units. For example: Design buildings: Design Administrative Building, Design Collection Area/ Building, Design Milk Processing Area, Design Transportation Support Area, etc.
  • 7. Project Charter Week 2 Table of Contents Business Case…………………………………………………………………… ……..………….………….3 Project Charter…….…………………………………………………..……… ……………………………..6 Project Name ………………………………………………………………..……… ………………………..6 Project Description…………………………………………………………… ……………….….…………6 Objectives………………………………………….…………………
  • 8. ……..…………………………………..8 Project Outcome……………………….……………………………………… …….…….….……………..8 Requirements……………………………………..…….…………… …………………………………….….9 Project Success Criteria……………………………………………………………… …………………..11 Project Assumptions and Constraints…………………………………………………………… …13 Project Milestone Timeline chart…………………………………………………………………… .14 Stakeholder Register……………………………………………………………… ……………….………15 Project Approval Procedure…………………………………………..………………… ……..……...16
  • 9. Business Case: (Cooperative Milk Collecting Center) Executive Summary Several options were considered that will help address the objectives of the project which are the inadequate access to the market by the dairy farmers, the milk spoilage problem which has a direct impact on the quality of the milk. The project will sell the milk on behalf of the farmers either directly to the consumers around, but there is a percentage will be sold through the cooperation will be determine later . Furthermore, the project intends to provide storage facilities that will ensure that milk is stored properly before it is delivered or sold. Proponent Details (a) A number of employees- the project will require or employ 15 employees who will be involved either directly or indirectly in the activities of the project. (b) Major shareholders- the project will have 5 main shareholders who will directly discharge their duties to manage the project. Benefits of the Project The project will be committed to the local community by employing a local workforce and providing quality milk: The project will have several benefits once it starts operations, they include: Creation of job opportunities- 15 local people will be employed to work in the project. moreover, the project also will achieve the provision of easy market access for the farmers’ dairy products- the project intents to collect milk from the farmers then sell the milk on their behalf. Finally, Profit and revenue for shareholders- shareholders will be able to get profit, once the milk is sold, an automatic service charge will be deducted from the farmers’ total amount (Melton, Yates, & Iles-Smith, 2011). Time Frame The earlier analysis indicates that the project will take
  • 10. approximately one and a half years to be implemented, this is exactly 24 months. 1. Preparing the Project Design and contractual documents of the project with the farmers and get all the governmental approvals related to milk collections and distribution. In addition, prepare all agreements with the selling points for milk to the customers. – approximate inquired time around 4 months. 2. Site mobilization and preparation for starting to implement the project works, Approximate 3 months minimum. 3. Project Works Execution and Handing Over Approximate 10 months. 4. Bring equipment and all the inquired refrigerators and fixed them in preparation for operation, this need about 3 months. 5. Commencement of operations of equipment, milk collection, refilling and distribution system for sales outlets. - Approximate timeframe inquired 2 months. 6. Completion of operations and Management staff Training and starting up full capacity production – Approximate timeframe 2 months. Cost of the Project facility cost total cost Land Purchasing 100,000 Design and Documentation 15,000 Construction work
  • 11. 160,000 20 Mechanical Refrigeration or Cooling Tanks $1500/unit $30,000 Packing System for milk in containers suitable for distribution. 15,000 15 employee’s payrolls Expenses for 12-month salaries $75,000 Other Expenses (water, Electricity, telecommunication services & Sterilize and cleaning) $35,000 (a) The total estimated cost of investment- the project is likely to cost an estimated as per the following: In summary, the total Budget of the Project is estimated to be $430,000. ( b) Purpose of investment funds- the main agenda is to help farmers to get quick access to the market as well as earn profit that will sustain the project. Servicing Requirements Several servicing requirements by the project will include power supply which will be provided by the Electricity company, water will be provided by the water service board, other services may include telecommunication services among others.
  • 12. Expected Return on investment The project does not expect any return in the first two years, this is because the first one and half a year the project will not have started its operation and then the 6 months after will enable the project to stabilize. The project, however, expects 650,000 return on investment in year 3 and an increase in the subsequent years. Risk As for now, the project appears to be straight forward, however, several risks may face the project later as it progresses, Several risks that may face the project are: (a) Market demand- a likely fall of Market demand (b) Land- may be scanty and not enough for the expansion of the project (c) supplies- low supplies due to change in seasons and climate change (d) Operations- may be marred with a lack of adequate funds (John & Oliver, 2015). Environmental Impacts The impact of the project on the environment will be positive, this is because cleanliness is the first element that will be observed by the project. cleanliness of both the general environment as well as the work environment. However, in the case of the plastics container that may be thrown around by the users after use, the project intends to address this by regular involvement in the cleaning process. Project Charter Project Name: Cooperative Milk Collecting Center (CMCC)- Product Name: Golden Milk Project Description: This project is aimed at helping the Dairy farmers to get easy access to the market as well as improve milk safety at the farm-level. The project will be particularly helpful and
  • 13. significant to the smallholder dairy producers, in the same time this investment allows farmers to benefit from the proceeds of the pensioner support fund, which belong to the General Farmers Associations. The project is a partnership between some of investment incorporate with the General Farmer Associations and Texas state government. Furthermore, the project will facilitate several methods that will assist in the improvement of the milk safety especially in the small-scale dairying, this is because most of the farmers depend on their dairy products they get from their dairy animals to sell and at least earn a living from this activity. This project, therefore, will enable farmers to eradicate milk spoilage and will further improve the quality of the milk. The project is specifically aimed at solving Milk Spoilage Problem which we have observed happening for quite some years now. However, the result of the project will address the problem in several ways: the project will offer storage facilities for the Milk brought by the farmers and we can produce in the future, dairy products of cheese, cream and butter. The project will facilitate transportation of the milk to the market on behalf of the farmer's under product name: Golden Milk. Objectives The project aims to help farmers get a quick market for their dairy products since they will be supplying their milk to the collection center and taken their money immediately without facing any difficulty about how they can sale it and distributed in the market. where the milk will be packed and sold by the (CMCC) to the market under product Name Golden Milk. Secondly, the project also aims at eradicating milk spoilage as storage facilities that will effectively store milk will be offered. Finally, the project intends to ensure the quality of the milk as a number of quality tests will be going on to ascertain the various milk components also check for bacteria, pathogens among other key factors that may result in milk danger. Moreover, quality testing of the milk will be done at the
  • 14. collection center before the milk in stores and sold to the consumers. Quality testing will mainly focus to determine the microbial quality, water adulteration, as well as the presence of mastitis in the herd. Quality testing will provide a platform where the farmers will be given special advice regarding how they should take care of their dairy animals to ensure high and quality yields. All the farmer supplying the milk to collecting center, they are shareholder in the project with 25% of the profit calculated after the first two years from the full operation started, and it will be distributed based on the milk quantity supply by each of the farmer members. Project Outcome The project will offer several services, the first service the project intends to offer is the milk storage services in there storage areas constructed specially for this purpose, and equipped with all cooling devices according to the appropriate cooling temperatures to save milk for long periods for more than 4 weeks, until they are packaged in bottles intended for this purpose for distribution in the local market and exported to the rest of the United State. that will ensure milk does not go bad. According to the research we carried out, many farmers do not have milk storage facilities and since milk is not durable, as it only stays for hours and then goes bad so many farmers incur lose when the milk goes bad as they do not have storage facilities. The project intends to provide fridges that will assist in the storage and other milk storage facilities. Secondly, the project also will focus on collecting the milk from the farmers and pay for them immediately without waiting to sell the milk in the market. Many farmers are not able to get access to a quick market and this is the main reason why most of their dairy products go bad. Since we have a direct link with the National Milk Corporation, we intend to collect milk from the farmers and sell to the National Milk Corporation immediately we get from the farmers, this will ensure a quick market and also the milk won’t stay for long before getting to the market. In the same time there is many ideas to have our
  • 15. retail shops to sale our product named the Golden Milk directly to the customers. Requirements There are several stakeholders’ requirements for this project, the stakeholders’ requirements for the project are: Stakeholders need to support the project financially to enhance its implementation. Some of the facilities that are required to keep milk safe and in good quality are expensive. Therefore, it is necessary that stakeholders come in handy and help raise funds to acquire those machines. In addition, they also need to help in creating awareness among the farmers. Farmers need to be informed about these facilities that will be brought soon and how they will help them. Secondly, Operations requirement- this stakeholder’s requirement takes into consideration the maintenance of the features of the project. furthermore. In this regard, the operational team further fosters constraints, for instance, the ability activities in the project. The third stakeholder requirement is the customer's stakeholder’s requirement, this requirement – users usually give information regarding the product and services offered or provided by the project. lead users usually help in contributing to the user stories as well as ideas regarding the product and services quality as well as usability. It enables the project to understand which area has to be improved (Eskerod & Jepsen, 2013). In addition, they required the skill to help in the process of the milk product so that wastages are minimized at all costs. Also, they need the marketing skill that allows the firm to sell its products to the final consumers. The solution requirements include ability to make farmers earn the highest possible income and profit by selling the milk directly to (CMCC) and in the same time taken a 25 % percentage from their share as a members in CMCC refer to the milk quantities supplied to the Milk Collecting Center . This is a result of reduced spoilage. The other requirement is about enhanced consumer safety. Achievement of safety will be
  • 16. realized as a result of use of facilities that prevent the milk form going bad quickly. These project solution requirements include the equipment that will be used to minimize milk spoilage while they are on transit or storage to the final selling point. The other requirement is the material used for packaging purposes to the quantities that will be offered to the final consumer. The project needs to uplift the society and create employment. Around number 15 employees will be hired to work in the milk processing plant and thus creating jobs. Farmers will also get market for their milk and thus make money which will raise their standards of living. On the other hand, the project is required to lead to the development of the neighboring areas. Other businesses are expected to come up in the area where the cooperative will be built. Quality requirements refer to specifications of the quality of the products as well as services that are offered by the project, it takes into consideration all the processes that take place in the project as well as the entire environment surrounding the project, include ensuring that the products meet the required standards and keeping the high standards of hygiene and cleanness. They are typically activities that may result in the quality improvement of the product as well as services. The quality requirements for this project include customer experience- customer experience refers to activities which may be able to contribute towards the pleasing of the product as well as services. Furthermore, maintainability requirements ensure that everything works well, and things are easy to maintain (Pries & Quigley, 2012). Project Success Criteria: Project success can be measured by the timeliness of the project such as meeting deadlines, budget utilization such as staying within budget, and meeting requirements of the project. The project was managed, organized, structured to meet the goals
  • 17. and objectives of the plan is project success. If all decisions were supported by the stakeholders and sponsors, this is project success. The real test of project success is the grand opening of the CMCC on time with all team members there to support the vision and mission of the project. The several tangible measures of the success of this project will be the completion of the projection within the specified time of the two years. Every activity scheduled to be done within this period has to be completed within this period. In general, key factors that will determine the success of the project include adherence to the Project Scope, Schedule as well as customer satisfaction among other tangible outcomes (Vida, 2012). There are various measures that will indicate success of the project. These include increase in price of the milk from farmers. The cooperative will buy milk form the farmers at a good price. A survey will then be done to assess their satisfaction. The other indicator is reduction in loses of milk. This will be shown by increase in the amount of milk supplied to the cooperative. In addition to the equipment available in CMC Center through which the milk is stored for long periods in a huge quantity; furthermore, to the milk filling system and the quick transportation of the sale outlets for the arrival of packaged milk to the consumer fresh daily. As we are getting other products extracted from milk such as cheese, cream and butter. The success criteria in this project include the achievement of the high quality of the products when selling them to the final consumers, obtaining the target sales in the target market, and obtaining or achieving the producers' satisfaction. The other indicator of the project’s success will be through a survey. Customers will be asked their opinion regarding the performance of the cooperative. This will inform whether they are satisfied with the operations being carried out. A survey will also be done to determine the businesses that have come up
  • 18. since the construction of the cooperative. This will be an indicator of growth as a result of the project’s success. Project Assumptions and Constraints: Assumptions of the project refer to events that are expected to take place during the life cycle of a project. Some of the assumptions for this project are: · Milk is the only product that will be handled by the project. · Customers will be the local community around, and some percentage of the milk will be supplied to the National Creamery Corporation. · The top management of the project will manage the project and be responsible for ongoing operations. · Milk Supplier deliveries will be arranged to ensure on-time deliveries Several constraints for this project include: Resources- these include the various tools, equipment, as well as material which have to be used during the project. Resources also take into consideration the employees and experts who will work on the project. some of these resources for this project will cover the refrigerators, cooling machines for cooling milk, cleaning tools among other tools. Other constraints for the project are the Risk, proper preparations should be put in place to manage any risk that is likely to arise. Several Risks may arise during this project, such Risks include delays that may lead to spoilage of the milk or any malfunctions that may lead to the interruption of the cooling and packaging system and how to make plans to repair those malfunctions as quickly as possible and develop alternative solutions to avoid damage occurs to the milk. Milk is perishable, and delays may result in spoilage hence losses. Risk is arguably the critical project constraint. Furthermore, Quality is another constraint for this project, since this project requires strict quality of the milk, it that the cost of the project has to be high, in this regard, therefore, quality constraints usually affect the cost project constraint directly. Provision of quality milk is therefore
  • 19. aligned with the cost constraints of the project (Haugan, 2016). Project Milestone Timeline chart · Provide investors with the necessary funding and responsibilities for each of them. · Preparing the project Design and contractual documents · Site mobilization before starting work execution. · Work execution · Project Handing over · Bring equipment and start installation for refrigerators · Commencement of operations for the equipment and start up all system. · Completion of the operation phase and operation team training. Date Activity 3rd October 2019 Kick-off meeting – with investor to discus the budget and funds for the project. 10th October 2019 – 5 th February 2020. Preparing Design & Contractual document 10th February 2020 - 9th May 2020 Site Mobilization 10th May 2020 – 9th March 2021 Construction Work execution 10th March 2021 – 5th of May 2021 Bring equipment and start installations 6thMay 2021- 7th July 2021 Commencing operations for project work& operation team training 8th July 2021 Project Completion Kick-off meeting would take place on 3rd October, the main objective of the meeting will be to discuss all necessary requirements of the project, every consideration will be outlined during the meeting including the sources of the finances as well
  • 20. as other resources. Secondly, preparing design and Contractual document milestone is important as essential information regarding the geographical nature of the location where the project will be set up will be identified, furthermore, demographic information will be gathered, this information is key for the prosperity of the project. thirdly, working out the project include all activities that will be carried out from the initial stages of the project until completion, these activities may include several constructions. Lastly, project run-up involves the last stage of the project, this event will involve ensuring that everything is ok before the project starts providing the required services. By Commencement of operations of equipment, milk collection, refilling and distribution system for sales outlets. Completion of operations and Management staff Training and starting up full capacity production. Stakeholder Register Name Organization Title Role Internal/External Gorge Stuard Cooperative Milk Collecting Center (CMCC) Head of Investors Committee Responsible for collecting funding to the project. Internal Jone Gawland General Farmer Association Manager for producer Division Responsible for Supplying the milk to (CMCC) External Sam Smith Texas State Government Head of Permits for Industrial Establishment
  • 21. Approved Licenses for project External Michel Saad Cooperative Milk Collecting Center (CMCC) Project Manager Leads work Execution of the project . Internal Adam Abbas General Farmer Association Technical support Engineer Approved all process from collecting the milk and storage it in the refrigerators up to fill it in bottles to be ready for distribution External Murad Nabiel Cooperative Milk Collecting Center (CMCC) Procurement Manager Responsible for supply all equipment and prepare the system for start up commissioning Internal Sarah Fouad Cooperative Milk Collecting Center (CMCC) Human Resources Hiring employees and selecting qualified staff, and with holding training courses Internal Project Approval Procedure Date Activity Approval 3rd October 2019 Kick-off meeting – with investor to discuss the budget and funds for the project. Gorge Stuard
  • 22. 10th October 2019 – 5 th February 2020. Preparing Design & Contractual document Sam Smith 10th February 2020 - 9th May 2020 Site Mobilization Michel Saad 10th May 2020 – 9th March 2021 Construction Work execution Michel Saad 10th March 2021 – 5th of May 2021 Bring equipment and start installations Murad Nabiel 6thMay 2021- 7th July 2021 Commencing operations for project work& operation team training Jone Gawland / Sara Fouad 8th July 2021 Project Completion Michel Saad/ Jone Gawland The project concept supported by investor committee after they like the ideas that aimed at helping the Dairy farmers to get easy access to the market and at the same time this investment allows farmers benefit from proceeds of pensioner support fund, the project concept approved by Mr. Gorge Stuard the Head of Investors Committee . After that the project manager Mr. Michel Saaad begins to prepare the design drawing including all inquired detailed, to execute the work with full documentation with complete specification related to the construction phase associated with other works like Electrical, Mechanical and Plumbing works. All these documents will be attached with master plan for the project location and to be submitted to the Permits for Industrial Establishment related to the Texas State Government to get approval on it before proceeding in to project implementation works, this will be approved and signed
  • 23. by Mr. Sam Smith. Once we got the necessary funds for the project and approval from Government Authorities, the stage of preparing the site started with taking all security safety measures to maintain the project staff equipping all the tools needed by the project and preparing the temporary site offices this stage followed up and approved by the project manager Mr. Michel saad. Up on completion of this stage, the project execution works will started in accordance with the time table set for this purpose and compatibility with the investment strategy approved by Mr. Gorge Stuard the Head of Investors committee. During the implementation of the project Mr. Murad Nabil, Procurement manager ordered all the cooling systems allocated to milk according to the design and specifications approved previously, the arrival of the cooling system will be on the specified time to begin installation in cooperation with Mr. Adam Abass , the Technical Support Engineer of the General Farmer Association. After that the next stage to start the initial operation process of these systems to make sure that they work normally and their ability to absorb the necessary quantities of milk for storage and subsequent packaging and distribution in market and points of sale, this is under supervision of Mr. Jone Gawland ,Producer Division Manager of General Farmer Association in cooperation with Ms. Sarah Fouad, Director of Human Resources responsible for holding training courses for staff operating these systems. Finally, the project is completed after ensuring that (CMCC) project is functioning efficiently at full operational capacity. Accordingly, the project manager will hand over the project to the production manager to follow up the activities of the (CMCC) after the approval of Mr. Gorge Stuard the head of investors committee. References
  • 24. Eskerod, P., & Jepsen, A. L. (2013). Project Stakeholder Management. Haugan, G. T. (2016). The New Triple Constraints for Sustainable Projects, Programs, and Portfolios. Boca Raton, FL: CRC Press. Pries, K. H., & Quigley, J. M. (2012). Total Quality Management for Project Management. Boca Raton, FL: CRC Press. Vida, K. P. (2012). The Project Management Handbook: A Guide to Capital Improvements. Rowman & Littlefield. 3 1 Project Charter Week 2
  • 25. Table of Contents Business Case ………………………………………………………………………… .. ………… . ………….3 1 Project Charter Week 2