How to get started? Digital Transformation: A Down-to-Earth Approach
1 like293 views
The document outlines a three-step approach to digital transformation: 1) Ideation of digital use cases by leveraging technologies and unleashing creativity. 2) Evaluating the business value of use cases. 3) Creating a prototype of promising use cases to demonstrate to stakeholders in less than three months from ideation. This approach enables evaluation of opportunities, focus on feasible solutions, and mobilization of stakeholders through a tangible prototype.
How to get started? Digital Transformation: A Down-to-Earth Approach
- 1. © 2018 NAGARRO. ALL RIGHTS RESERVED. Digital Transformation: A Down-to-Earth Approach How to get started?
- 2. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED. • PREDICTIVE MAINTENANCE • NEW BUSINESS MODELS & SOFTWARE-BASED-SERVICES • CONTINUOUS DEMAND SENSING • END-TO-END AUTOMATION • WORKER PRODUCTIVITY • CUSTOM PRODUCT DESIGN • BETTER QUALITY ASSURANCE • DATA MONETIZATION • SUPPLY CHAIN RISK MANAGEMENT • PRODUCT QUALITY & DEFECTS TRACKING • WORKER PRODUCTIVITY & SAFETY • SERVICE & SUPPORT OPTIMIZATION • REAL-TIME INTERACTION WITH IOT • MAINTENANCE & REPAIR SUPPORT • SPARE PART ORDERING & SHIPMENT • REMOTE ASSISTANCE • MAINTENANCE & REPAIR • TRAINING & SUPPORT • SHOP FLOOR GUIDANCE • FIELD SERVICE OPTIMIZATION Digital Concepts & Technologies in Manufacturing • SUPPLY CHAIN OPTIMIZATION • DEMAND FORECASTING • ENERGY COSTS OPTIMIZATION • PRICE ELASTICITY & SENSITIVITY • INVENTORY AUTOMATION • PREDICTIVE MAINTENANCE IOT AI & ML Big Data & Analytics Chatbots Wearables
- 3. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED. Digital Concepts & Technologies in Retail • CONSUMPTION TRACKING • SMART SHELVES & BEACONS • INVENTORY MANAGEMENT • ENVIRONMENTAL TRACKING • FLEET & ROUTE MANAGEMENT • DIGITAL SIGNAGE • CUSTOMER BEHAVIOR INSIGHTS • CUSTOMER LOYALTY PROGRAMS • PREDICTIVE CONSUMPTION • SUPPLY CHAIN OPTIMIZATION • TREND PREDICTION & REACTION • CUSTOMER SERVICE IMPROVEMENT • CONSUMER INTERACTION & GUIDANCE • E-COMMERCE ATTRACTION • CUSTOMER SERVICE 24/7 • ORDER, SHIPPING & RETURN SUPPORT • ADS & PROACTIVE INFORMATION • BEACONS IN CONSUMABLES • AUGMENTED SHOPPING EXPERIENCE • HEALTH RELATED CONSUMPTION • SMART CLOTHING • CLICK-AND-COLLECT BEACONS • PURCHASING & PAYMENT AUTOMATION • DYNAMIC & FLEXIBLE PRICING • CONSUMER GUIDANCE & ASSISTANCE • IN-STORE CONSUMER ANALYTICS • HOME PURCHASING EXPERIENCE • PREDICTIVE PURCHASING • POST-PURCHASE SUPPORT IOT AI BI & Analytics Chatbots Wearables
- 4. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED. Digital Concepts & Technologies in Transportation & Logistics • LOCATION TRACKING • ENVIRONMENT SENSING • FLEET MANAGEMENT • CONNECTED VEHICLES • PREDICTIVE MAINTENANCE • BAGGAGE TRACKING • ROUTE OPTIMIZATION • RISK PREDICTIVE ANALYSIS • SHIPMENT OPTIMIZATION • RATE FLEXIBILITY & DYNAMIC RATES • CHURN PREVENTION & CUSTOMER SEGMENTATION • PASSENGER SERVICE 24/7 • AUTOMATED INQUIRIES & BOOKING • DRIVER SUPPORT & INTERACTION • RESERVATION AGENTS & TOUR GUIDES • DELIVERY & SHIPMENT TRACKING • ENVIRONMENT EVENT NOTIFICATION • WAREHOUSE ASSISTANCE & GUIDANCE • SUPPLY CHAIN SUPPORT • PRODUCTIVITY IMPROVEMENT • PICKING & PLACING SUPPORT • SHIPMENT VERIFICATION & CONFIRM. • REAL-TIME BACKOFFICE SUPPORT • PUBLIC PASSENGER TRANSPORTATION • TRAFFIC MANAGEMENT OPERATIONS • TRANSPORTATION PLANNING • AUTONOMOUS TRUCKS • PEDESTRIAN SAFETY IMPROVEMENT • CONTAINER BOOKING FORECASTING IOT AI BI & Analytics Chatbots Wearables
- 5. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED. But, where to start?
- 6. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED. Business Value Evaluate Business Value: Evaluate benefits and focus on most promising & feasible use cases/ MVP Prototype & Mobilization Prototype & Mobilization: It does not exist when you cannot show it – mobilize all stakeholders with a tailor-made prototype / MVP Ideation + Digital Use Case Ideation + Digital Use Case: Profit from an outside-in inspiration, leverage creative potential & unleash full potential of your teams Three step approach to enable ideation, measure business value, and create prototype 1 2 3
- 7. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED. Based on the problems shared the client, we develop the solution based on the proposed digital landscape: • An inspirational presentation, explaining and demonstrating ready-to-go innovative technologies, and envisioning potential application areas • Moderate and interdisciplinary ideation workshop based on Nagarro’s Innovation Toolkit • Leverage various visualization techniques to document the workshop results …setting the ground floor for step two: Business Value. Profit from an outside-in inspiration, leverage creative potential and unleash full potential of your teams
- 8. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED. Within the team we start a structured evaluation of potential business value levers across the use cases or customer journey elements • Provide a first estimate on their value • Determine effort driver for implementation • Identify potential risks …and consolidate the views into one big picture. This enables an agreed selection of key-use cases that will go into the next step: The Demo. Evaluate benefits and focus on most promising and feasible use cases
- 9. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED. Some examples from successful DX projects
- 10. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED. The most promising use cases will be implemented in a “Proof of Concept” that is tailored to your need and typically comprise of: • Creation of the prototype in an agile approach • Crafting of the relevant material for a management event • Training & handover to your team to demonstrate the work-results (including the prototype) • During the management event: inspiration presentation & support during the demo • “Hands-on” zone to enable full experience to the audience It does not exist when you cannot show it – mobilize all stakeholders with a tailor-made prototype
- 11. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED. Business Value Evaluate Business Value: Evaluate benefits and focus on most promising & feasible use cases/ MVP Prototype & Mobilization Prototype & Mobilization: It does not exist when you cannot show it – mobilize all stakeholders with a tailor-made prototype / MVP Ideation + Digital Use Case Ideation + Digital Use Case: Profit from an outside-in inspiration, leverage creative potential & unleash full potential of your teams From ideation to a live proof-of-concept demonstration in less than 3 months 2 x ½ day workshops 2 – 4 weeks 6 – 12 weeks From ideation to a live proof-of-concept demonstration in less than 3 months
- 12. © 2018 NAGARRO. ALL RIGHTS RESERVED. BEFORE YOU LEAVE…
- 13. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED. Invitation to the Agile Challenge 2019 hosted by Nagarro agilechallenge.nagarro.com
- 14. © 2018 NAGARRO. ALL RIGHTS RESERVED. THANKS Damianos Soumelidis Managing Director, Nagarro GmbH damianos.soumelidis@nagarro.com +43 664 886 585 21 Guglgasse 15, 1110 Vienna, Austria