Introduction to Effective Communication
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The document discusses the nature of communication, emphasizing that it is not solely about language fluency but about effectively transferring meaning and achieving communication goals. It identifies key components and actions involved in the communication process, including actors, messages, mediums, encoding, decoding, and feedback. Additionally, it highlights the importance of quality over quantity and the role of context and noise in communication.
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Introduction to Effective Communication
- 2. • • •
- 3. Communication… is Not Excellent vocabulary or fluency in a language The transfer or exchange of information Transfer and exchange of meaning Should focus on achieving the purpose of the communication
- 4. About talking … But rather getting the message across About quantity but rather quality Communication …is Not
- 5. Quality Communication should have a minimum of the three C’s:
- 7. Communication … is not about telling the truth or telling a lie
- 8. • • • •
- 9. A process where… A process requires connectivityamong the elementsinvolvedin the process A process has a purpose A process involvesmore than one element Fora process to be effective, there must be feedback A process is driven or initiatedby someone or something. It does not usually happenon its own. Communication is a Process
- 10. COMMUNICATION, WHAT IT IS NOT Session One 1. Actors • Speaker • Target/Receiver is a process involving… 2. Components • Message • Medium • Background/Context • Noise 3. Actions • Encoding • Decoding • Feedback Communication
- 11. Background/Context Message Medium Message Encode Decode Feedback The Communication Process Noise
- 12. Communication involves Speaking Observing Questioning Processing AnalyzingListening Skills
- 13. Thank You