An elephant is a horse designed by committee.
     elephant    horse
ISA11 - Brian Rink - Designing with elephants
ISA11 - Brian Rink - Designing with elephants
ISA11 - Brian Rink - Designing with elephants
Strong individualist

Independent spirit

Elegant expression

  Temperamental
Empathetic & loyal

 Focused on the herd

    Multi-skilled

Deliberate & analytic
Designing with elephants
Learning from the creative herd




Brian Rink
IXDA - South America 01.12.11
Brand  
                                                             Design
                                       Space     
                                       Design



                  Human                                           Organization
                  Factors                                         Design
                                             Manufacturing
                                             Liaison


Design  and    
Engineering          Interaction    
                     Design                     Business  
                                                Factors
Design thinking
in healthcare organizations
Design thinking
in financial service organizations
Design thinking
in government organizations
Workshops to build    “Learn-by-doing” projects         Enterprise-level
  awareness of       to foster internal creativity   innovation strategies
 design thinking          and collaboration
The creative herd mentality:
Diversity of inputs and skills
Common set of values
Aspiration to make new stuff
                                 13
Interaction
 Designers
Interaction
             Designers
   UX                      Service
Designers                 Designers
Industrial
                             Designers             Environments
             Product
            Designers                                Designers



                                                                   Clients
Engineers
                                     Interaction
                                      Designers
                   UX                                   Service
                Designers                              Designers




       Usability
      Specialists
                                                   Graphic
                               Software            Designers
                              Developers
Better, more interesting
problems to solve
                           17
IDEO   BURNING MAN   HACK FWD
ISA11 - Brian Rink - Designing with elephants
engineer
               IxD



     guru                     IxD
                                               ID




HF      business     writer         strategy         toy guy
WE ARE INSPIRED BY PEOPLE   WE BUILD TO THINK
AND THE WAYS THEY LIVE.     AND THINK TO BUILD.




         EMPATHY                     PROTOTYPING
ISA11 - Brian Rink - Designing with elephants
30 + years
shared aspiration   emergence


                                24
ENABLING EMERGENCE
HOW TO FOSTER EMERGENCE
INDIVIDUALS

                ACTIVE DISCOVERY,                        CONVERSATIONS
                                                                                                                  SOCIALIZATION
& TEAMS

                PATTERN-MAKING                                                 IDEA             MIDDLE EAST
                                                                                                                                    >GUIDE INDIVIDUALS + TEAMS
                                                                                                                                    >CONNECTING + MATCHMAKING
                                                                                                                                    >KS TOOLS
                >MOTIVATE, ENCOURAGE, COACH                                               APPEARS IN                                >PUSH + PULL
                                                                                                                                    >ENTREPRENEURS
                >PROJECT TEAM DEBRIEF
                >STUDIO CULTURE                                                           PROJECTS,           ADHERENCE             >SPEAKING OPPS




                                                                        E
                                                                                          TANGIBLY




                                                            IDENCE CYCL
                                                                                          EXPRESSED
                                              INSIGHTS
                                                                                                                   S@S

                PROJECTS                                                                                                            CROWD
                                                                                                                   SUSTAINABILITY
   ENTERPRISE




                                                                                          SCOPE PROJECTS




                                                         EV
                >SELLING + SCOPING PROJECTS
                                                SCALE                                     AROUND IT,             ENERGY             >RESOURCING
                >BD SPECIALISTS
                >P+L                                                                      BUILD A TEAM                              >PUBLICIZING
                                                                                                                                    >BUILD NETWORKS
                                                                                                                                    >GOVERNANCE STRUCTURE
                                                                                                                                    >LEADERSHIP
                                                                                                                                    >P.R.
                                                                                                         GOV’T / PUBLIC POLICY
                RAINMAKING,                                                 BUILD A BIZ

                BUILD SCALE                                                                     F+B     SHAPING THE OFFER
                                                    DOMAIN OR PRACTICE
Human-centered design tool kit

                                 26
ISA11 - Brian Rink - Designing with elephants
28
ISA11 - Brian Rink - Designing with elephants
Shanghai
                     Mumbai

                          Singapore
Emergent locations
BURNING MAN
ISA11 - Brian Rink - Designing with elephants
Diversity, scale & mash-ups
Diversity, scale & mash-ups
Abundance & sharing
Spotlighting & recognition
structure vs. Chaos
structure and Chaos
ISA11 - Brian Rink - Designing with elephants
Principles of Burning Man

1. Radical inclusion           6. Communal effort
2. Gifting                     7. Civic responsibility
3. De-commodification          8. "Leave No Trace"
4. Radical self-reliance       9. Participation
5. Radical self-expression    10. Immediacy
Lars Hinrichs
ISA11 - Brian Rink - Designing with elephants
Participation & Shareholder’s Agreement                                     Page 1 of 27


           Geek     (Name of founder)
                                      ,
           Geek     (Name of founder)
                                      ,
           Geek     (Name of founder)
                                      ,
           UG           (Name)
                                      (HAFTUNGSBESCHRÄNKT),
           and
           HackFwd Capital GmbH & Co. KG




           The
           Geek
           Agreement
           Version 1.1




            All rights are owned by HackFwd Capital. Unauthorized use prohibited / Legal content by Taylor Wessing / Design by IDEO




         HAMBURG
LONDON




                         MUNICH
ISA11 - Brian Rink - Designing with elephants
When assembling a creative Herd ...
Define the “framing”

Express a creative aspiration clearly
  and re-examine it periodically.

    Step back and allow teams
   to align around passion areas
    that support the aspiration.

Build in an expectation for change.
Connect structure and behavior
   Encourage mash-ups and
     constructive clashes.

    Act generously and “gift”
   inspiration to one another.

    Recognize and celebrate
        what emerges.
Maintain momentum

 Help teams self-organize
and eliminate bureaucracy.

 Optimize around speed.

 Build expert networks
  beyond the herd to
 overcome road blocks.
Obrigado!

   Brian Rink
brink@ideo.com

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ISA11 - Brian Rink - Designing with elephants