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Jacob Kildebogaard - Web Juice (All Things Data 2015)
Assisted  conversions  makes  you  look…  Good?	
>>  The  path  to  conversion  <<	
@webanaly)ker	
  #ATDconf	
  
>>  Me…  <<	
@webanaly)ker	
  #ATDconf	
  GaTricks.com
>>  Lets  set  the  scene!  <<	
”Its  not  as  simple  as  it  looks!”	
One  aBribution  in  Google  Analytics	
1	
Another  in  AdWords  with  AdWords  conversion  script	
2	
A  third  in  Analytics  aBribution  reports	
3	
@webanaly)ker	
  #ATDconf	
  
>>  The  source  might  not  be  what  you  think<<	
2  direct  visit	
Group  1	
Group  2	
Search,  referral,  paid  traffic,  campaigns…	
All  traffic,  identified  as  direct  traffic	
4  examples:	
1  direct  visit  +  1  Adwords  visit	
2  visits  from  Adwords	
1  direct  visit  +  2  visits  from  AdWords	
@webanaly)ker	
  #ATDconf	
  
>>  AdWords  conversion  tracking  <<	
”30  days  cookie!”	
@webanaly)ker	
  #ATDconf	
  
>>  Assisted  conversions<<	
”Do  people  click  and  buy  later?”	
Direct  conversions  and  assisted  conversions	
1	
See  total  conversions  a  source  has  been  involved  in	
2	
@webanaly)ker	
  #ATDconf	
  
>>  We  know  it  from  sport  <<	
@webanaly)ker	
  #ATDconf	
  
GOAL	
  
>>  All  traffic  reports  <<	
AdWords  generates  27%  of  revenue	
@webanaly)ker	
  #ATDconf	
  
>>  Assisted…  <<	
Assists  and  last  click	
@webanaly)ker	
  #ATDconf	
  
>>  Assist  ratio  <<	
Assist  conversions	
Last-­‐‑Click  Conversions	
Assist  	
Ratio	
@webanaly)ker	
  #ATDconf	
  
>>  Assist  touchpoints  <<	
Source:	
  @sandramcamacho	
  
Assist  
ratio	
@webanaly)ker	
  #ATDconf	
  
>>  Closing  touchpoints  <<	
Source:	
  @sandramcamacho	
  
Assist  
ratio	
@webanaly)ker	
  #ATDconf	
  
>>  Assisted…  <<	
Assists  and  last  click  -­‐‑>  ratio	
@webanaly)ker	
  #ATDconf	
  
>>  Assist  and  last  click  <<	
@webanaly)ker	
  #ATDconf	
  
>>  Total  impact…  <<	
@webanaly)ker	
  #ATDconf	
  
>>  Total  impact…  <<	
AdWords  is  affecting  22%	
@webanaly)ker	
  #ATDconf	
  
>>  Data  so  far  <<	
Analytics:  2,66  mio	
1	
Assist:  2,5  mio	
2	
Last  click:  2  mio	
3	
Total  conversion  value:  3,8  mio	
4	
@webanaly)ker	
  #ATDconf	
  
@webanaly)ker	
  #ATDconf	
  
>>  Assisted…  With  brand  <<	
Brand  is  a  huge  part  of  the  revenue	
1	
  
@webanaly)ker	
  #ATDconf	
  
>>  Total  impact…  With  brand  <<	
Nonbrand  is  33%  of  all  AdWords	
@webanaly)ker	
  #ATDconf	
  
>>  Non  brand  AdWords  <<	
All  traffic:   	
553K	
1	
Assist:  	
 	
994K	
2	
Last  Click:   	
445K	
3	
Total  impact: 	
1.309K	
4	
@webanaly)ker	
  #ATDconf	
  
>>  Assist  vs  last  click<<	
1	
   2	
   3	
   4	
  
Increase  cpc	
@webanaly)ker	
  #ATDconf	
  
>>  Paths  <<	
@webanaly)ker	
  #ATDconf	
  
>>  ABribution  models  <<	
@webanaly)ker	
  #ATDconf	
  
>>  ABribution  models  <<	
@webanaly)ker	
  #ATDconf	
  
>>  ABribution  models  <<	
Focus	
  on	
  1	
  visit	
  in	
  path	
  
Focus	
  on	
  full	
  path	
  
@webanaly)ker	
  #ATDconf	
  
>>  ABribution  models  <<	
@webanaly)ker	
  #ATDconf	
  
>>  Compare  models  <<
>>  Build  your  own  model  <<	
Why  do  you  make  your  own?	
1	
What  should  be  treated  different  from  standard?	
3	
Any  assist  sources,  you  want  to  weight  higher?	
2	
Custom  ABribution  models	
@webanaly)ker	
  #ATDconf	
  
>>  Custom  ABribution  model  <<	
@webanaly)ker	
  #ATDconf	
  
>>  Custom  ABribution  model  <<	
@webanaly)ker	
  #ATDconf	
  
>>  Custom  ABribution  model  <<	
More  credit  to  middle  because  I  aim  to  grow  the  business!	
@webanaly)ker	
  #ATDconf	
  
>>  Custom  ABribution  model  <<	
@webanaly)ker	
  #ATDconf	
  
>>  ABribution  models  <<	
@webanaly)ker	
  #ATDconf	
  
>>  Awesome,  but  not  perfect  <<	
@webanaly)ker	
  #ATDconf	
  
>>  The  issues  <<	
90  days  lookback  window	
2	
No  cross  device  tracking	
1	
@webanaly)ker	
  #ATDconf	
  
>>  So  what  did  we  do?  <<	
•  AdWords  generates  revenue  but  is  strong  as  assist	
•  Especially  Non-­‐‑brand  AdWords  is  strong  as  assist	
•  New  model  where  assisted  weight  more	
•  AdWords  bids  adjusted  based  on  model	
•  After  5  month,  we  saw  22%  increase  in  assist  value	
ABribution  case	
@webanaly)ker	
  #ATDconf	
  
>>  Summing  up  <<	
•  Different  numbers  in  different  reports	
•  Learn  how  the  channel  is  used  in  user  path,  based  on  
assist  ratio  –  if  higher  than  1  =  strong  assist	
•    Use  aBribution  models  to  go  deeper	
•  Adjust  your  own  model  based  on  data	
Learn  and  earn:	
@webanaly)ker	
  #ATDconf	
  
   Jacob  Kildebogaard	
Jk  @webjuice.dk	
@Webanalytiker	
GaTricks.com

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Jacob Kildebogaard - Web Juice (All Things Data 2015)

  • 2. Assisted  conversions  makes  you  look…  Good? >>  The  path  to  conversion  << @webanaly)ker  #ATDconf  
  • 3. >>  Me…  << @webanaly)ker  #ATDconf  GaTricks.com
  • 4. >>  Lets  set  the  scene!  << ”Its  not  as  simple  as  it  looks!” One  aBribution  in  Google  Analytics 1 Another  in  AdWords  with  AdWords  conversion  script 2 A  third  in  Analytics  aBribution  reports 3 @webanaly)ker  #ATDconf  
  • 5. >>  The  source  might  not  be  what  you  think<< 2  direct  visit Group  1 Group  2 Search,  referral,  paid  traffic,  campaigns… All  traffic,  identified  as  direct  traffic 4  examples: 1  direct  visit  +  1  Adwords  visit 2  visits  from  Adwords 1  direct  visit  +  2  visits  from  AdWords @webanaly)ker  #ATDconf  
  • 6. >>  AdWords  conversion  tracking  << ”30  days  cookie!” @webanaly)ker  #ATDconf  
  • 7. >>  Assisted  conversions<< ”Do  people  click  and  buy  later?” Direct  conversions  and  assisted  conversions 1 See  total  conversions  a  source  has  been  involved  in 2 @webanaly)ker  #ATDconf  
  • 8. >>  We  know  it  from  sport  << @webanaly)ker  #ATDconf   GOAL  
  • 9. >>  All  traffic  reports  << AdWords  generates  27%  of  revenue @webanaly)ker  #ATDconf  
  • 10. >>  Assisted…  << Assists  and  last  click @webanaly)ker  #ATDconf  
  • 11. >>  Assist  ratio  << Assist  conversions Last-­‐‑Click  Conversions Assist   Ratio @webanaly)ker  #ATDconf  
  • 12. >>  Assist  touchpoints  << Source:  @sandramcamacho   Assist   ratio @webanaly)ker  #ATDconf  
  • 13. >>  Closing  touchpoints  << Source:  @sandramcamacho   Assist   ratio @webanaly)ker  #ATDconf  
  • 14. >>  Assisted…  << Assists  and  last  click  -­‐‑>  ratio @webanaly)ker  #ATDconf  
  • 15. >>  Assist  and  last  click  << @webanaly)ker  #ATDconf  
  • 16. >>  Total  impact…  << @webanaly)ker  #ATDconf  
  • 17. >>  Total  impact…  << AdWords  is  affecting  22% @webanaly)ker  #ATDconf  
  • 18. >>  Data  so  far  << Analytics:  2,66  mio 1 Assist:  2,5  mio 2 Last  click:  2  mio 3 Total  conversion  value:  3,8  mio 4 @webanaly)ker  #ATDconf  
  • 20. >>  Assisted…  With  brand  << Brand  is  a  huge  part  of  the  revenue 1   @webanaly)ker  #ATDconf  
  • 21. >>  Total  impact…  With  brand  << Nonbrand  is  33%  of  all  AdWords @webanaly)ker  #ATDconf  
  • 22. >>  Non  brand  AdWords  << All  traffic:   553K 1 Assist:   994K 2 Last  Click:   445K 3 Total  impact: 1.309K 4 @webanaly)ker  #ATDconf  
  • 23. >>  Assist  vs  last  click<< 1   2   3   4   Increase  cpc @webanaly)ker  #ATDconf  
  • 25. >>  ABribution  models  << @webanaly)ker  #ATDconf  
  • 26. >>  ABribution  models  << @webanaly)ker  #ATDconf  
  • 27. >>  ABribution  models  << Focus  on  1  visit  in  path   Focus  on  full  path   @webanaly)ker  #ATDconf  
  • 28. >>  ABribution  models  << @webanaly)ker  #ATDconf  
  • 30. >>  Build  your  own  model  << Why  do  you  make  your  own? 1 What  should  be  treated  different  from  standard? 3 Any  assist  sources,  you  want  to  weight  higher? 2 Custom  ABribution  models @webanaly)ker  #ATDconf  
  • 31. >>  Custom  ABribution  model  << @webanaly)ker  #ATDconf  
  • 32. >>  Custom  ABribution  model  << @webanaly)ker  #ATDconf  
  • 33. >>  Custom  ABribution  model  << More  credit  to  middle  because  I  aim  to  grow  the  business! @webanaly)ker  #ATDconf  
  • 34. >>  Custom  ABribution  model  << @webanaly)ker  #ATDconf  
  • 35. >>  ABribution  models  << @webanaly)ker  #ATDconf  
  • 36. >>  Awesome,  but  not  perfect  << @webanaly)ker  #ATDconf  
  • 37. >>  The  issues  << 90  days  lookback  window 2 No  cross  device  tracking 1 @webanaly)ker  #ATDconf  
  • 38. >>  So  what  did  we  do?  << •  AdWords  generates  revenue  but  is  strong  as  assist •  Especially  Non-­‐‑brand  AdWords  is  strong  as  assist •  New  model  where  assisted  weight  more •  AdWords  bids  adjusted  based  on  model •  After  5  month,  we  saw  22%  increase  in  assist  value ABribution  case @webanaly)ker  #ATDconf  
  • 39. >>  Summing  up  << •  Different  numbers  in  different  reports •  Learn  how  the  channel  is  used  in  user  path,  based  on   assist  ratio  –  if  higher  than  1  =  strong  assist •   Use  aBribution  models  to  go  deeper •  Adjust  your  own  model  based  on  data Learn  and  earn: @webanaly)ker  #ATDconf  
  • 40.    Jacob  Kildebogaard Jk  @webjuice.dk @Webanalytiker GaTricks.com