Jakarta service jam 13
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In 48 hours, 3000 people in 120 cities worked in random groups to develop service concepts inspired by a shared theme, using design thinking techniques. Each group had 48 hours to conduct user research, ideate concepts, and refine ideas into deliverables. Though there were challenges with fatigue, friendly competition and cooperation led to over 500 projects being created across the cities to explore innovative solutions.
Jakarta service jam 13
- 1. great things can be made in 48 hours
- 2. random group of people sacrifice their weekend to have a 48-hour challenge to develop a service concept using design thinking and service design techniques inspired by a theme shared by 3000 others doing the same thing in 120 cities around the globe what? all done in a spirit of experimentation, innovation, co-operation, and friendly competition
- 3. 3000 people. 120 cities. 84,000 man-hours. 500 projects jakarta: 15 people. 1 city. 720 man-hours. 3 projects
- 4. the game plan: more doing, less talking
- 5. time left: 48 hours a quick bla bla bla on design thinking
- 6. time left: 47 hours ideation and group forming
- 7. time left: 47 hours ideation and group forming
- 8. time left: 45 hours a bit of electronic jamming
- 9. time left: 45 hours a bit of electronic jamming
- 10. time left: 33 hours nudge cards* *collection of creative and design thinking tools to be used on different thinking phases, taken from the leading strategic design companies e.g. ideo
- 11. time left: 32 hours initial exploration: user research
- 12. time left: 30 hours creative exploration
- 13. time left: 29 hours refining the idea
- 14. time left: 29 hours refining the idea
- 15. time left: 24 hours tired and frustrated
- 16. time left: 23 hours a good game of ping pong
- 17. time left: 12 hours develop idea to concepts
- 18. time left: 12 hours develop idea to concepts
- 19. time left: 12 hours develop idea to concepts
- 20. time left: 7 hours getting more creative
- 21. time left: 6 hours deliver the concepts into reality
- 22. time left: 6 hours deliver the concepts into reality
- 23. time left: 0 hours click image for project details service concepts done!
- 24. time left: 0 hours photo time!
- 25. the buzz
- 26. the helping hands organized by partners