Just Google it! [slides]

Dec 2018
Just Google it!
Digital Literacy &
epistemologies of
ignorance
Dr Ibrar Bhatt (@ibrar_bhatt)
Dr Alison MacKenzie (@Drallymac)
School of Social Sciences, Education & Social Work
Queen’s University Belfast
Source: http://science.sciencemag.org/content/359/6380/eaat4382.full

Focus
1. Understanding digital literacy and epistemologies of ignorance
2. A research project in Higher Education
Bhatt, I. & MacKenzie, A. (forthcoming, 2019) Just Google it! Digital literacy and the
epistemology of ignorance, Teaching in Higher Education [special issue on “Experts, knowledge
and criticality in the age of ‘alternative facts’: re-examining the contribution of higher
education”], Vol. 24
MacKenzie, A. & Bhatt, I. (forthcoming) Lies, bullshit and fake news: some epistemological
concerns [Commentary] Post-digital Science & Education

Literacy & knowledge production
A social theory of Literacy
The role of Literacy in knowledge production
What a study of Literacy practices (of people, communities, etc.) can tell us
about how the world is understood
See the works of Brian Street, Harvey Graff, Deborah Brandt, David Barton,
Mary Hamilton, and others.

Literacy & the cultivation of ignorance
Section 11 – And it be it further enacted, That if any slave, negro, or free person
of colour, or any white person, shall teach any other slave, negro, or free person
of colour, to read or write either written or printed characters, the said free
person of colour or slave shall be punished by fine and whipping, or fine or
whipping at the discretion of the court; and if a white person so offending, he,
she, or they shall be punished with fine, not exceeding five hundred dollars, and
imprisonment in the common jail at the discretion of the court before whom
said offender is tried.
The Georgia Anti-Literacy Law, 1829 (in Williams 2014, p. 57)

Social media
The rise of social media as the main source of information, news and views.
Source: Reuters Institute for the Study of Journalism (2016)

2018 Digital Attitudes Report
How personal information is collected - 83% unaware
information can be collected about them that other
people have shared
Where news comes from - 62% unaware their social
networks can affect the news they see
How products and services make money - 24%
unaware how online services make money
(Source: People, Power and Technology: The 2018 Digital Attitudes Report)

Epistemologies of ignorance
Epistemology is, very simply, the study of knowledge and justified belief
Ignorance, by contrast, refers to the absence or lack of knowledge or awareness…
..how it is actively constructed and sustained for the purposes of domination, exploitation, or for
epistemic advantage
…how it is sponsored and regulated (by corporations and governments) and used to distort,
suppress or withhold knowledge.
Ignorance is performed as a social practice
It is observable through a study of digital literacy practices
(See Bhatt & MacKenzie, forthcoming)

Epistemic ignorance; epistemic harm?
Algorithms are ways constructing and sustaining ignorance
Ignorance results from the configuration of interest
Knowing that we do not know/not caring to know – not linked to present interests
We do not know that we do not know – current interests/knowledge block such interests
Willed/willful ignorance – they do not know and don’t want to know
Types of ignorance as substantive epistemic practices

This research project (SRHE funded)
A study of digital literacy in two universities
Multiple ethnographic interviews
Detailed videography of the writing process
How students in different disciplines (STEM, Computer Sciences, Cinematic Arts,
Economics, Politics ,Business, and others) attempt to make sense of the plethora of
information they encounter online during their written work
This includes how they search for information, engage with it critically (or not), and make
evaluative judgements about its credibility and relevance in curricular work
- To whom do they accord epistemic trust? How and why?

Findings
’Kim’ – a student of Cinematic Arts
Rarely goes beyond the resources uploaded by her Lecturer in the VLE: ‘If I am
the one who found it [a resource] myself, I would be sceptical about it’
When going outside of this, relies on search results which appear multiple times
in the pages
In her assignment she curated ideas from a group chat (her immediate epistemic
community)

Findings
‘Rahat’ – a student of Economics
‘It's all in the email’ – never goes beyond lecturer’s list of readings and notes
‘I would type in the main title of what the essay is about, and scroll down, and
whatever I think that I can relate to and understand easily, I would go with that’
Like Kim, he favoured top-line search results and if something (e.g. a keyword or
topic) appears multiple times in results

Findings
‘Nusrat’ – a student of Medicine
‘I wouldn’t be using Wikipedia. I’d be looking at papers from PubMed’
‘I know what I’m searching for. Even if the lecture might not be that detailed’
‘In all honesty, sometimes PowerPoints are not that good’, in which case he
describes himself as ‘able to adapt and find another way’

Findings
‘Phil’ – a student of Politics, Philosophy & Economics
Began using Twitter at the start of his course, then stopped when the flow of
information was too much.
Because he needs to access news stories for his course, he resumed but limiting
his updates to Guardian Online only.
He wants to limit the flow of news he receives and also has little interest in
consuming information which is in direct conflict with his views.

Conclusions
What do these practices of of student digital literacy imply for our understanding
of ignorance discussed earlier?
Writing practices were ritualised and relatively habituated
How, and to whom (i.e. which actors) is epistemic trust accorded in online
practice? And why?
The challenge for Education is to understand how particular forms of digital
literacy practices pave the way for the construction of ignorance. To do this
requires critically examining student digital literacies in light of epistemologies of
ignorance.

Call for Papers
(Special Issue of Postdigital Science and Education)
Lies, Bullshit and Fake News Online: Should We Be Worried?
We are looking for papers from across a range of disciplines that focus on questions
and conceptions of:
Lies, fakery and ‘bullshit’ in modern social media
Epistemic trust and authority online
Epistemologies of ignorance – how these are created, produced and sustained
The role of digital and information literacies and/or linguistic frames
The role of platforms in the dissemination of fake news, hoaxes and misinformation
The role of education and online platforms in addressing these issues and improving
the health of public conversations.
More information about the Special Issue can be found in Guest Editors’ Commentary
(MacKenzie & Bhatt, forthcoming)
Guest Editors
Alison MacKenzie, Queen’s University, Belfast, UK, a.mackenzie@qub.ac.uk
Ibrar Bhatt, Queen’s University, Belfast, UK, i.bhatt@qub.ac.uk

Bibliography:
BHATT, I. (2017) Assignments as controversies: digital literacy and writing in classroom practice, Routledge Research in Literacy
BHATT, I. & MACKENZIE, A. (forthcoming, 2019) Just Google it: digital literacy and the epistemology of ignorance, Teaching in Higher
Education [special issue on “Experts, knowledge and criticality in the age of ‘alternative facts’: re-examining the contribution of
higher education”], Vol. 24
DEL VICARIO et al. (2016) The spreading of misinformation online. Proceeding of the National Academies of Science, January
MACKENZIE, A & BHATT, I. (forthcoming) Lies, bullshit and fake news: some epistemological concerns, Post-digital Science &
Education, [Commentary]
VOSOUGHI et al (2018) The spread of true and false news online, Science 359, 1146.
WILLIAMS, H. A. (2014) American Slavery: A Very Short Introduction. NY: OUP.

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