Knowledge capture and management solution
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IBM Connections and Engagement Center facilitate knowledge capture and management by allowing knowledge workers to locate and share customizable structured and unstructured information. The platform integrates discussions, profiles, and various content types, enabling users to participate in conversations while accessing relevant information through robust search and filtering options. It emphasizes collaboration and contributions from users to enhance knowledge discovery and accessibility.
Knowledge capture and management solution
- 1. Knowledge Capture and Management With IBM Connections and IBM Connections Engagement Center
- 2. Knowledge workers can locate and share information in a customized home page, combining both structured and unstructured information.
- 3. IBM Connections and Engagement Center work together to present digital workplace and people information in one solution.
- 4. Keep up to date with discussion topics, current issues and risks to be resolved. People are at the heart of the system. You can find their information, files, interactions, reporting chain and so much more from the Profile.
- 5. Using IBM Connections Engagement Center, users can remain in the conversation and in the context of their work, while still engaging with the content and participating in the discussion.
- 6. Knowledge discovery and capture are facilitated through blogs, comments, wikis, idea blogs and forums.
- 7. Search works across all information in Connections. It puts the people you need to work with first, but also searches all content.
- 8. Internal and external content can be surfaced, and personalized to bring the most relevant information to the user, depending on who is logged in. For many file types, Connections can search within the file for the knowledge being searched for. It also searches comments, wikis, blogs, status updates, etc. In fact all content is searched. If you need to reduce the number of search results, use the content selection at the left to reduce the volume.
- 9. To help further refine the results, you can filter the contents by tags. The larger the text in the tag cloud, the more content there is. You can also adjust the number of contributors of the knowledge. Lastly, filtering by date can make finding relevant information more accurate. The key is to have people contribute their knowledge so that others may find it.
- 10. Key Points IBM Connections and Engagement Center can provide you with a customizable Digital Workplace which Blends structured and unstructed knowledge in a single workplace. Closely integrates collaborative components in Connections. Makes it easy to find any content, regardless of who created it.