SlideShare a Scribd company logo
URBACT LAB 1
SESSION 1
Getting
started
WELCOME TO THE
ENTREPRENEURSHIP LAB!
2URBACT LAB 1 SESSION 1
INTRODUCTIONS
ULSG Coordinators:
RuiCoutinho
FabrizioBarbiero
Andrea MoreiraSantos / Peter Wolkowinski
Icebreaking
URBACT LAB 1 SESSION 1 3
TOOLS FOR ACTION PLANNING
URBACT LAB 1 SESSION 1 4
ACTION PLANNING MODEL
URBACT LAB 1 SESSION 1 5
Problems
Stakeholders
Evidence
Results
Ideas
Actions
Resources
Check
Consultation
Launch
Problems
Stakeholders
Evidence
Results
Ideas
Actions
Resources
Check
Consultation
Launch
LAB AND ULSG@WORK
4 LABS
• conceptual framework, tools and techniques
Each LAB followed by a ULSG@worksession:
• 3 smaller subgroups working on the city case
• Trying out/applying the tools together
• Deliverable (s) for each session
• Building a portfolio towards a LAP
• FINAL LAB Dragons Den for the 3 groups to present an action plan
URBACT LAB 1 SESSION 1 6
THE DRAGONS’ DEN
• Lab 5 presentations (pitches) to peer panel (Dragons’
Den)
• Winning group gets award in USU plenary
URBACT LAB 1 SESSION 1 7
DRAGONS’ DEN CRITERIA FOR SUCCESS
(SCORE EACH CRITERION FROM 1 TO 5)
URBACT LAB 1 SESSION 1 8
Criteria
1. Coherence between problem, actions and results
2. Addressing the deputy mayor’s challenge
3. Feasibility
4. Integrated approach
5. Quality of presentation
Total
RESOURCES
• ULSG Facilitators support
• Handouts and briefings
• URBACT Local Support Group Toolkit
• Student volunteers
URBACT LAB 1 SESSION 1 9
LAB RULES
URBACT LAB 1 SESSION 1 10
LAB RULES
• Timekeeping
• Listening
• Mobile phones on silent
• Avoid jargon
• Participate
URBACT LAB 1 SESSION 1 11
LAB 1
• PART 1 - INTRODUCTION TO THE CASE STUDY
• PART 2 -DEFINING THE PROBLEM
• PART 3 –MAPPING STAKEHOLDERS
• PART 4 – INTRODUCTION TO THE ULSG AT WORK
SESSION
URBACT LAB 1 SESSION 1 12
LAB 1
• PART 1 - INTRODUCTION TO THE CASE STUDY
• PART 2 -DEFINING THE PROBLEM
• PART 3 –MAPPING STAKEHOLDERS
• PART 4 – INTRODUCTION TO THE ULSG AT WORK
SESSION
URBACT LAB 1 SESSION 1 13
CITY CASE OVERVIEW
URBACT LAB 1 SESSION 1 14
THE DEPUTY
MAYOR, STASABORNEKAR, IS HERE!
Produce a Local Action Plan to promote entrepreneurship
in Allium.
• But: City budget is very limited; no big subsidies or
other funding instruments are available.
URBACT LAB 1 SESSION 1 15
POINTS OF ATTENTION
• Unleash untapped entrepreneurial talent at university.
• Reduce the gap between academia and business world
• Activate young unemployed to start their own business
• Build on growth potential in the creative sector, and in the sustainable energy
industry.
• Find new ways to improve the local capital market, especially risk capital.
• Nurture an entrepreneurial culture
• Lack of affordable, flex office space
• Engage startups in large projects in our city
• Reduce “bureaucracy”?
• Entrepreneurship as part of the solution in our problematic neighbourhoods in
the Northern part of the city?
• Consider linkages, opportunities and synergies with other policy fields such as
labour market policy, education policy, spatial planning.
URBACT LAB 1 SESSION 1 16
Questions?
URBACT LAB 1 SESSION 1 17
LAB 1
• PART 1 - INTRODUCTION TO THE CASE STUDY
• PART 2 -DEFINING THE PROBLEM
• PART 3 –MAPPING STAKEHOLDERS
• PART 4 – INTRODUCTION TO THE ULSG AT WORK
SESSION
URBACT LAB 1 SESSION 1 18
ACTION PLANNING MODEL
URBACT LAB 1 SESSION 1 19
Problems
Stakeholders
Evidence
Results
Ideas
Actions
Resources
Check
Consultation
Launch
Look at city case
Identify and engage
stakeholders
Gather evidence
Analyse the problem
Move from problems to
solutions
Translate solutions to goals
and activities
Assess and analyse risk
Consult and launch
DEFINING PROBLEMS
URBACT LAB 1 SESSION 1 20
URBACT LAB 1 SESSION 1 21
“If I had one hour to solve a
problem, I’d spend 55 minutes
thinking about the problem and 5
minutes thinking about solutions.”
Albert Einstein
BUZZ GROUPS (5M)
Which problem identification and solving tools have you
used
….and what are your thoughts on their effectiveness
URBACT LAB 1 SESSION 1 22
WHY DOES IT MATTER?
• Most cities come into URBACT with a problem already
defined…
• Broadly stated, defined by a particular stakeholder/s
• We jump to solutions too quickly
• Under scrutiny, the problem is often redefined
• Defining and agreeing the problem fosters openness,
transparency and a shared approach
URBACT LAB 1 SESSION 1 23
URBACT LAB 1 SESSION 1 24
EFFECTS
PROBLEM
CAUSES
Experiences, anyone?
URBACT LAB 1 SESSION 1 25
URBACT LAB 1 SESSION 1 26
STAKEHOLDERS – WHO ARE THEY?
URBACT LAB 1 SESSION 1 27
“Any individual, groups of people, institutions or firms that
may have a significant interest in the success or failure of a
project / plan (either as
implementers, facilitators, beneficiaries or adversaries) are
defined as ‘stakeholders’.”
URBACT LAB 1 SESSION 1 28
CRITICAL FOR SUCCESS AND SUSTAINABILITY
URBACT LAB 1 SESSION 1 29
WHY PARTICIPATION?
• More knowledge and information
• Ensures commitment for the implementation phase
• Motivate engagement of those that will benefit from
the actions
• Create consensus, support and build relationships
around planned actions
• Higher chance of successful results
URBACT LAB 1 SESSION 1 30
ACHIEVING COMMITMENT
Commitment is not an action you can make an agreement on!
Commitment is a process everyone has to go through!
URBACT LAB 1 SESSION 1 31
Participation
•Involvement in reflection
Insight
•Background, alternatives, vie
ws
Acceptance
•Ownership, positive feelings
Commitment
ANYONE ?
How have you worked with stakeholders setting up your
ULSG,
Which methods did you use?
Which problems did you face?
URBACT LAB 1 SESSION 1 32
MAP AND KNOW YOUR STAKEHOLDERS
• Identify - who are they?
• Analyse– who is important, who is interested, who is not? Who
has power and influence?
• Engagement – what do the stakeholders want? What do you
want? How can you help them deliver what you want? How can
you shift their positions?
URBACT LAB 1 SESSION 1 33
A GOOD STARTING POINT IS TO CONSIDER THE
INDIVIDUALS AND ORGANISATIONS:
• You want/expect to benefit;
• Who complain that you’re not doing anything to resolve an issue;
• Who have similar issues to address;
• Who may already be rolling out a programme that may be working towards
common goals;
• Who may wish to fund or co-fund a project;
• Who don’t know about what you are trying to achieve but who are quick to
criticise;
• Who may be adversely affected by your project;
• The media.
URBACT LAB 1 SESSION 1 34
ANALYSING AND PRIORITISING STAKEHOLDERS
URBACT LAB 1 SESSION 1 35
High Importance / Low influence
They require special attention if their interests
are to be protected.
High Importance / High Influence
Develop good working relationships with
these stakeholders to ensure support.
Keep informed throughout the process they
are unlikely to be the focus of the activity .
Low importance / Low Influence
These stakeholders may be ‘deal breakers’
and could constitute a serious risk.
Low importance/ High Influence
Influence high
Importance
high
low
IMPROVING STAKEHOLDER ENGAGEMENT
URBACT LAB 1 SESSION 1 36
Increase motivation
Consider ways to increase their interest
Connect to things they are interested in
Actively engage
Value as key stakeholders
Invest time and effort here crucial to success
Minimal effort but don’t invest inappropriate
effort
Keep informed
Limited means to influence, keep informed
but don’t invest inappropriate effort
Keep interested
Influence high
Importance
high
low
SOCIAL NETWORK MAPPING
• Identifying relevant stakeholders in the adaptation planning process;
• Eliciting information from them;
• Highlighting, in a qualitative manner, where adaptive capacity will need to be
built in relation to the problems analysed.
URBACT LAB 1 SESSION 1 37
COMBINATION OF THE TWO PREVIOUS METHODS
URBACT LAB 1 SESSION 1 38
WORKING WITH STAKEHOLDERS
• Be clear about what you are seeking to achieve;
• Find out what makes key stakeholders tick;
• Understand your impact on others;
• Look for common ground;
• Be flexible and adapt your approach for different
audiences.
URBACT LAB 1 SESSION 1 39
GETTING THE BEST OUT OF STAKEHOLDERS
• Make sure a wide set of views and opinions can be
expressed;
• Create an inclusive and positive environment;
• Ensure that everyone (Community) gets a voice in the
most appropriate way;
• Presentations, workshops, focus groups; traditional and
social media can be used to encourage discussions and
agreement at different stages.
URBACT LAB 1 SESSION 1 40
Draft stakeholders list:
• Chamber of Commerce
• University Board
• City Dept. of Economic development, education
&science
• Real estate developer, bank (local branch)
URBACT LAB 1 SESSION 1 41
LAB 1
• PART 1 - INTRODUCTION TO THE CASE STUDY
• PART 2 - GETTING THE RIGHT PEOPLE IN THE LSG
• PART 3 – INTRODUCTION TO THE ULSG AT WORK
SESSION
URBACT LAB 1 SESSION 1 42
ULSG@WORK 1
Learning by doing exercises relating to problem definition
and stakeholder analysis;
• Use a problem tree to define the core problems;
• Review stakeholders on the list and assess importance
and influence using the carpet;
• Tool: Blank poster for tree and Stakeholder analysis
carpet;
• Deliverables: Completed problem tree poster, Validated
stakeholder list;
• Report back to LAB2.
URBACT LAB 1 SESSION 1 43

More Related Content

PPTX
URBACT Summer University 2013 - Labs - Human Capital - Session 1
PPTX
URBACT Summer University 2013 - Labs - Open Innovation - Session 1
PPTX
URBACT Summer University 2013 - Labs - 21st Century Public Services - Session 1
PPTX
URBACT Summer University 2013 - Labs - Mixed Use of City Centers - Session 1
PPTX
URBACT Summer University 2013 - Labs - Low Carbon Transition - Session 1
PPT
C4i model
PPTX
Zen and the Art of the Hackathon
PDF
Attachement 4: General innovation
URBACT Summer University 2013 - Labs - Human Capital - Session 1
URBACT Summer University 2013 - Labs - Open Innovation - Session 1
URBACT Summer University 2013 - Labs - 21st Century Public Services - Session 1
URBACT Summer University 2013 - Labs - Mixed Use of City Centers - Session 1
URBACT Summer University 2013 - Labs - Low Carbon Transition - Session 1
C4i model
Zen and the Art of the Hackathon
Attachement 4: General innovation

What's hot (8)

PPTX
How to Run a Learning Hackathon
PPTX
URBACT Summer University 2013 - Labs - Open Innovation - Session 3
PPTX
Improve your learning environments today wip revised
PDF
How to do open and front end innovation. 5 Principles. Insights & experience...
PDF
Hackathon report final
PDF
How to Succeed at a Hackathon - Emerge Americas
PPTX
2017 YMCA Fall Rally - Innovation
PDF
The 4 Lenses of innovation book review
How to Run a Learning Hackathon
URBACT Summer University 2013 - Labs - Open Innovation - Session 3
Improve your learning environments today wip revised
How to do open and front end innovation. 5 Principles. Insights & experience...
Hackathon report final
How to Succeed at a Hackathon - Emerge Americas
2017 YMCA Fall Rally - Innovation
The 4 Lenses of innovation book review
Ad

Viewers also liked (7)

PPT
Summer University 2013: URBACT Talk - Furio Honsell: Leadership and European ...
PPTX
URBACT Summer University 2013 - Labs - Shared Public Space - Session 3
PPTX
URBACT Summer University 2013 - Labs - Shared Public Space - Session 4
PPTX
URBACT Summer University 2013 - Labs - Shared Public Space - Session 1
PPTX
URBACT Summer University 2013 - Labs - Human Capital - Session 2
PPTX
URBACT Summer University 2013 - Labs - Mixed Use of City Centers - Session 2
PPTX
URBACT Summer University 2013 - Labs - Promoting Entrepreneurship - Session 3
Summer University 2013: URBACT Talk - Furio Honsell: Leadership and European ...
URBACT Summer University 2013 - Labs - Shared Public Space - Session 3
URBACT Summer University 2013 - Labs - Shared Public Space - Session 4
URBACT Summer University 2013 - Labs - Shared Public Space - Session 1
URBACT Summer University 2013 - Labs - Human Capital - Session 2
URBACT Summer University 2013 - Labs - Mixed Use of City Centers - Session 2
URBACT Summer University 2013 - Labs - Promoting Entrepreneurship - Session 3
Ad

Similar to URBACT Summer University 2013 - Labs - Promoting Entrepreneurship - Session 1 (20)

PPTX
URBACT Summer University 2013 - Labs - Attractive cities for young people - S...
PPTX
URBACT Summer University 2013 - Labs - Open Innovation - Session 2
PPTX
URBACT Summer University 2013 - Labs - Attractive cities for young people - S...
PPTX
URBACT Summer University 2013 - Labs - Promoting Entrepreneurship - Session 2
PDF
Pmiuk feb 2020 webinar stakeholder engagement for infrastructure projects
PPTX
URBACT Summer University 2013 - Labs - Human Capital - Session 3
PPTX
Project Plan
PPTX
URBACT Summer University 2013 - Labs - Mixed Use of City Centers - Session 3
PPTX
URBACT Summer University 2013 - Labs - Low Carbon Transition - Session 3
PPTX
Consultation workshop on RRI - English
PPTX
6. Bouchra Chakroune Impact & Partnerships
PPTX
URBACT Summer University 2013 - Labs - 21st Century Public Services - Session 2
PPTX
Social Innovation & Open Innovation - Coaching Material for Social Entrepreneurs
PDF
IxDA Sydney UX Research Mentoring Circle - 2. Planning Research
PPTX
05 23-2018 - succeeding in the world of special librarianship final
PPTX
URBACT Summer University 2013 - Labs - Shared Public Space - Session 2
PPTX
CLICKNL DRIVE 2018 | 24 OCT | Dream Team: Maximising the role of Design for I...
PDF
How to Use the Research Translation Toolkit’s Stakeholder Analysis Section
PDF
UNDP Design Thinking Toolkit for Country Country Learning
PPTX
URBACT Summer University 2013 - Labs - Attractive cities for young people - S...
URBACT Summer University 2013 - Labs - Attractive cities for young people - S...
URBACT Summer University 2013 - Labs - Open Innovation - Session 2
URBACT Summer University 2013 - Labs - Attractive cities for young people - S...
URBACT Summer University 2013 - Labs - Promoting Entrepreneurship - Session 2
Pmiuk feb 2020 webinar stakeholder engagement for infrastructure projects
URBACT Summer University 2013 - Labs - Human Capital - Session 3
Project Plan
URBACT Summer University 2013 - Labs - Mixed Use of City Centers - Session 3
URBACT Summer University 2013 - Labs - Low Carbon Transition - Session 3
Consultation workshop on RRI - English
6. Bouchra Chakroune Impact & Partnerships
URBACT Summer University 2013 - Labs - 21st Century Public Services - Session 2
Social Innovation & Open Innovation - Coaching Material for Social Entrepreneurs
IxDA Sydney UX Research Mentoring Circle - 2. Planning Research
05 23-2018 - succeeding in the world of special librarianship final
URBACT Summer University 2013 - Labs - Shared Public Space - Session 2
CLICKNL DRIVE 2018 | 24 OCT | Dream Team: Maximising the role of Design for I...
How to Use the Research Translation Toolkit’s Stakeholder Analysis Section
UNDP Design Thinking Toolkit for Country Country Learning
URBACT Summer University 2013 - Labs - Attractive cities for young people - S...

More from URBACT (20)

PDF
Walter Deffaa Mumbai World Cities Presentation 25-05-15
PPT
URBACT presentation 16 may 2014
PPTX
URBACT III – Future Orientations
PPT
Finance & PRESAGE Presentation
PPT
Transfer Pilots Plenary - Transnational Exchanges (30.01)
PPT
Project Management and Finance
PPT
Delivery Pilots Plenary - Objectives, Measuring Impact (29.01)
PPT
Transfer Pilots Plenary - Baseline Presentation (29.01)
PPTX
Programme and Pilots Overview
PPT
Structural Youth Unemployment and Local Development Strategies
PPTX
Sustainable Cities. Setting the Scene
PPTX
URBACT Project USER in RIGA
PPTX
Cities as Arenas of Low-Carbon Transition? Analysing the Cases of Graz and Fr...
PPT
Jobtown Project. Avilés
PPTX
Peer Review Session: Municipality of Suceava
PPT
Sustainable Urban Markets: Municipality of Suceava, Romania
PDF
City of Trieste
PPTX
Transitions to Sustainability and the Role of Policy
PDF
Lublin - Partner of EUniverCities
PPTX
Ourense City and Integrated Urban Planning
Walter Deffaa Mumbai World Cities Presentation 25-05-15
URBACT presentation 16 may 2014
URBACT III – Future Orientations
Finance & PRESAGE Presentation
Transfer Pilots Plenary - Transnational Exchanges (30.01)
Project Management and Finance
Delivery Pilots Plenary - Objectives, Measuring Impact (29.01)
Transfer Pilots Plenary - Baseline Presentation (29.01)
Programme and Pilots Overview
Structural Youth Unemployment and Local Development Strategies
Sustainable Cities. Setting the Scene
URBACT Project USER in RIGA
Cities as Arenas of Low-Carbon Transition? Analysing the Cases of Graz and Fr...
Jobtown Project. Avilés
Peer Review Session: Municipality of Suceava
Sustainable Urban Markets: Municipality of Suceava, Romania
City of Trieste
Transitions to Sustainability and the Role of Policy
Lublin - Partner of EUniverCities
Ourense City and Integrated Urban Planning

Recently uploaded (20)

PPTX
Sales & Distribution Management , LOGISTICS, Distribution, Sales Managers
PDF
Cours de Système d'information about ERP.pdf
PPTX
Principles of Marketing, Industrial, Consumers,
PDF
How to Get Funding for Your Trucking Business
PDF
Ôn tập tiếng anh trong kinh doanh nâng cao
PDF
Keppel_Proposed Divestment of M1 Limited
PPT
Chapter four Project-Preparation material
PDF
Comments on Crystal Cloud and Energy Star.pdf
PPTX
svnfcksanfskjcsnvvjknsnvsdscnsncxasxa saccacxsax
PDF
Solara Labs: Empowering Health through Innovative Nutraceutical Solutions
PDF
Nante Industrial Plug Factory: Engineering Quality for Modern Power Applications
PDF
pdfcoffee.com-opt-b1plus-sb-answers.pdfvi
PPTX
Probability Distribution, binomial distribution, poisson distribution
PDF
Module 2 - Modern Supervison Challenges - Student Resource.pdf
PDF
Laughter Yoga Basic Learning Workshop Manual
PDF
NewBase 12 August 2025 Energy News issue - 1812 by Khaled Al Awadi_compresse...
PDF
Power and position in leadershipDOC-20250808-WA0011..pdf
PDF
NEW - FEES STRUCTURES (01-july-2024).pdf
PPTX
DMT - Profile Brief About Business .pptx
PDF
Deliverable file - Regulatory guideline analysis.pdf
Sales & Distribution Management , LOGISTICS, Distribution, Sales Managers
Cours de Système d'information about ERP.pdf
Principles of Marketing, Industrial, Consumers,
How to Get Funding for Your Trucking Business
Ôn tập tiếng anh trong kinh doanh nâng cao
Keppel_Proposed Divestment of M1 Limited
Chapter four Project-Preparation material
Comments on Crystal Cloud and Energy Star.pdf
svnfcksanfskjcsnvvjknsnvsdscnsncxasxa saccacxsax
Solara Labs: Empowering Health through Innovative Nutraceutical Solutions
Nante Industrial Plug Factory: Engineering Quality for Modern Power Applications
pdfcoffee.com-opt-b1plus-sb-answers.pdfvi
Probability Distribution, binomial distribution, poisson distribution
Module 2 - Modern Supervison Challenges - Student Resource.pdf
Laughter Yoga Basic Learning Workshop Manual
NewBase 12 August 2025 Energy News issue - 1812 by Khaled Al Awadi_compresse...
Power and position in leadershipDOC-20250808-WA0011..pdf
NEW - FEES STRUCTURES (01-july-2024).pdf
DMT - Profile Brief About Business .pptx
Deliverable file - Regulatory guideline analysis.pdf

URBACT Summer University 2013 - Labs - Promoting Entrepreneurship - Session 1

  • 1. URBACT LAB 1 SESSION 1 Getting started
  • 2. WELCOME TO THE ENTREPRENEURSHIP LAB! 2URBACT LAB 1 SESSION 1
  • 3. INTRODUCTIONS ULSG Coordinators: RuiCoutinho FabrizioBarbiero Andrea MoreiraSantos / Peter Wolkowinski Icebreaking URBACT LAB 1 SESSION 1 3
  • 4. TOOLS FOR ACTION PLANNING URBACT LAB 1 SESSION 1 4
  • 5. ACTION PLANNING MODEL URBACT LAB 1 SESSION 1 5 Problems Stakeholders Evidence Results Ideas Actions Resources Check Consultation Launch Problems Stakeholders Evidence Results Ideas Actions Resources Check Consultation Launch
  • 6. LAB AND ULSG@WORK 4 LABS • conceptual framework, tools and techniques Each LAB followed by a ULSG@worksession: • 3 smaller subgroups working on the city case • Trying out/applying the tools together • Deliverable (s) for each session • Building a portfolio towards a LAP • FINAL LAB Dragons Den for the 3 groups to present an action plan URBACT LAB 1 SESSION 1 6
  • 7. THE DRAGONS’ DEN • Lab 5 presentations (pitches) to peer panel (Dragons’ Den) • Winning group gets award in USU plenary URBACT LAB 1 SESSION 1 7
  • 8. DRAGONS’ DEN CRITERIA FOR SUCCESS (SCORE EACH CRITERION FROM 1 TO 5) URBACT LAB 1 SESSION 1 8 Criteria 1. Coherence between problem, actions and results 2. Addressing the deputy mayor’s challenge 3. Feasibility 4. Integrated approach 5. Quality of presentation Total
  • 9. RESOURCES • ULSG Facilitators support • Handouts and briefings • URBACT Local Support Group Toolkit • Student volunteers URBACT LAB 1 SESSION 1 9
  • 10. LAB RULES URBACT LAB 1 SESSION 1 10
  • 11. LAB RULES • Timekeeping • Listening • Mobile phones on silent • Avoid jargon • Participate URBACT LAB 1 SESSION 1 11
  • 12. LAB 1 • PART 1 - INTRODUCTION TO THE CASE STUDY • PART 2 -DEFINING THE PROBLEM • PART 3 –MAPPING STAKEHOLDERS • PART 4 – INTRODUCTION TO THE ULSG AT WORK SESSION URBACT LAB 1 SESSION 1 12
  • 13. LAB 1 • PART 1 - INTRODUCTION TO THE CASE STUDY • PART 2 -DEFINING THE PROBLEM • PART 3 –MAPPING STAKEHOLDERS • PART 4 – INTRODUCTION TO THE ULSG AT WORK SESSION URBACT LAB 1 SESSION 1 13
  • 14. CITY CASE OVERVIEW URBACT LAB 1 SESSION 1 14
  • 15. THE DEPUTY MAYOR, STASABORNEKAR, IS HERE! Produce a Local Action Plan to promote entrepreneurship in Allium. • But: City budget is very limited; no big subsidies or other funding instruments are available. URBACT LAB 1 SESSION 1 15
  • 16. POINTS OF ATTENTION • Unleash untapped entrepreneurial talent at university. • Reduce the gap between academia and business world • Activate young unemployed to start their own business • Build on growth potential in the creative sector, and in the sustainable energy industry. • Find new ways to improve the local capital market, especially risk capital. • Nurture an entrepreneurial culture • Lack of affordable, flex office space • Engage startups in large projects in our city • Reduce “bureaucracy”? • Entrepreneurship as part of the solution in our problematic neighbourhoods in the Northern part of the city? • Consider linkages, opportunities and synergies with other policy fields such as labour market policy, education policy, spatial planning. URBACT LAB 1 SESSION 1 16
  • 17. Questions? URBACT LAB 1 SESSION 1 17
  • 18. LAB 1 • PART 1 - INTRODUCTION TO THE CASE STUDY • PART 2 -DEFINING THE PROBLEM • PART 3 –MAPPING STAKEHOLDERS • PART 4 – INTRODUCTION TO THE ULSG AT WORK SESSION URBACT LAB 1 SESSION 1 18
  • 19. ACTION PLANNING MODEL URBACT LAB 1 SESSION 1 19 Problems Stakeholders Evidence Results Ideas Actions Resources Check Consultation Launch Look at city case Identify and engage stakeholders Gather evidence Analyse the problem Move from problems to solutions Translate solutions to goals and activities Assess and analyse risk Consult and launch
  • 21. URBACT LAB 1 SESSION 1 21 “If I had one hour to solve a problem, I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.” Albert Einstein
  • 22. BUZZ GROUPS (5M) Which problem identification and solving tools have you used ….and what are your thoughts on their effectiveness URBACT LAB 1 SESSION 1 22
  • 23. WHY DOES IT MATTER? • Most cities come into URBACT with a problem already defined… • Broadly stated, defined by a particular stakeholder/s • We jump to solutions too quickly • Under scrutiny, the problem is often redefined • Defining and agreeing the problem fosters openness, transparency and a shared approach URBACT LAB 1 SESSION 1 23
  • 24. URBACT LAB 1 SESSION 1 24 EFFECTS PROBLEM CAUSES
  • 26. URBACT LAB 1 SESSION 1 26
  • 27. STAKEHOLDERS – WHO ARE THEY? URBACT LAB 1 SESSION 1 27
  • 28. “Any individual, groups of people, institutions or firms that may have a significant interest in the success or failure of a project / plan (either as implementers, facilitators, beneficiaries or adversaries) are defined as ‘stakeholders’.” URBACT LAB 1 SESSION 1 28
  • 29. CRITICAL FOR SUCCESS AND SUSTAINABILITY URBACT LAB 1 SESSION 1 29
  • 30. WHY PARTICIPATION? • More knowledge and information • Ensures commitment for the implementation phase • Motivate engagement of those that will benefit from the actions • Create consensus, support and build relationships around planned actions • Higher chance of successful results URBACT LAB 1 SESSION 1 30
  • 31. ACHIEVING COMMITMENT Commitment is not an action you can make an agreement on! Commitment is a process everyone has to go through! URBACT LAB 1 SESSION 1 31 Participation •Involvement in reflection Insight •Background, alternatives, vie ws Acceptance •Ownership, positive feelings Commitment
  • 32. ANYONE ? How have you worked with stakeholders setting up your ULSG, Which methods did you use? Which problems did you face? URBACT LAB 1 SESSION 1 32
  • 33. MAP AND KNOW YOUR STAKEHOLDERS • Identify - who are they? • Analyse– who is important, who is interested, who is not? Who has power and influence? • Engagement – what do the stakeholders want? What do you want? How can you help them deliver what you want? How can you shift their positions? URBACT LAB 1 SESSION 1 33
  • 34. A GOOD STARTING POINT IS TO CONSIDER THE INDIVIDUALS AND ORGANISATIONS: • You want/expect to benefit; • Who complain that you’re not doing anything to resolve an issue; • Who have similar issues to address; • Who may already be rolling out a programme that may be working towards common goals; • Who may wish to fund or co-fund a project; • Who don’t know about what you are trying to achieve but who are quick to criticise; • Who may be adversely affected by your project; • The media. URBACT LAB 1 SESSION 1 34
  • 35. ANALYSING AND PRIORITISING STAKEHOLDERS URBACT LAB 1 SESSION 1 35 High Importance / Low influence They require special attention if their interests are to be protected. High Importance / High Influence Develop good working relationships with these stakeholders to ensure support. Keep informed throughout the process they are unlikely to be the focus of the activity . Low importance / Low Influence These stakeholders may be ‘deal breakers’ and could constitute a serious risk. Low importance/ High Influence Influence high Importance high low
  • 36. IMPROVING STAKEHOLDER ENGAGEMENT URBACT LAB 1 SESSION 1 36 Increase motivation Consider ways to increase their interest Connect to things they are interested in Actively engage Value as key stakeholders Invest time and effort here crucial to success Minimal effort but don’t invest inappropriate effort Keep informed Limited means to influence, keep informed but don’t invest inappropriate effort Keep interested Influence high Importance high low
  • 37. SOCIAL NETWORK MAPPING • Identifying relevant stakeholders in the adaptation planning process; • Eliciting information from them; • Highlighting, in a qualitative manner, where adaptive capacity will need to be built in relation to the problems analysed. URBACT LAB 1 SESSION 1 37
  • 38. COMBINATION OF THE TWO PREVIOUS METHODS URBACT LAB 1 SESSION 1 38
  • 39. WORKING WITH STAKEHOLDERS • Be clear about what you are seeking to achieve; • Find out what makes key stakeholders tick; • Understand your impact on others; • Look for common ground; • Be flexible and adapt your approach for different audiences. URBACT LAB 1 SESSION 1 39
  • 40. GETTING THE BEST OUT OF STAKEHOLDERS • Make sure a wide set of views and opinions can be expressed; • Create an inclusive and positive environment; • Ensure that everyone (Community) gets a voice in the most appropriate way; • Presentations, workshops, focus groups; traditional and social media can be used to encourage discussions and agreement at different stages. URBACT LAB 1 SESSION 1 40
  • 41. Draft stakeholders list: • Chamber of Commerce • University Board • City Dept. of Economic development, education &science • Real estate developer, bank (local branch) URBACT LAB 1 SESSION 1 41
  • 42. LAB 1 • PART 1 - INTRODUCTION TO THE CASE STUDY • PART 2 - GETTING THE RIGHT PEOPLE IN THE LSG • PART 3 – INTRODUCTION TO THE ULSG AT WORK SESSION URBACT LAB 1 SESSION 1 42
  • 43. ULSG@WORK 1 Learning by doing exercises relating to problem definition and stakeholder analysis; • Use a problem tree to define the core problems; • Review stakeholders on the list and assess importance and influence using the carpet; • Tool: Blank poster for tree and Stakeholder analysis carpet; • Deliverables: Completed problem tree poster, Validated stakeholder list; • Report back to LAB2. URBACT LAB 1 SESSION 1 43