Learn How CA Services Can Help You Optimize Your PPM Journey
0 likes547 views
The document discusses how CA Services can help customers optimize their project portfolio management (PPM) journey. It outlines an agenda for a session that will discuss techniques for gaining adoption and growing PPM maturity. Topics include on-premise vs software as a service (SaaS) solutions, value realization roadmaps, and maturity assessments. The presentation emphasizes that defining business outcomes drives adoption and value. It recommends customers work with CA Services to conduct assessments, develop a migration plan with the right focus areas, and communicate effectively throughout the process to optimize their PPM solution journey.
Learn How CA Services Can Help You Optimize Your PPM Journey
- 2. 2 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD © 2016 CA. All rights reserved. All trademarks referenced herein belong to their respective companies. The content provided in this CA World 2016 presentation is intended for informational purposes only and does not form any type of warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA. For Informational Purposes Only Terms of this Presentation
- 3. 3 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Abstract Collaborate with 3 of ‘CA Services’ luminaries: Bryan Reid, George Starr, and Stephenie Harp to learn what is working, and what has changed in how you implement and/or grow adoption of CA PPM successfully. This session is focused on sharing best practices, tools & techniques to help you achieve your business outcomes weather you are a new, experienced, or seasoned customer. Some of the discussion topics will include: On-Premise vs. SaaS? When can a 'Value Realization Roadmap’ or ‘Maturity Assessment Plan’ help me and how do I get one? Can anyone help me, now that I have ‘customized’ too much? There will also be plenty of time for ad hoc topics to make this an interactive and dynamic session. Stephenie Harp Bryan Reid George Starr CA Technologies PPM Services Team
- 8. 8 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Release # Business Outcomes # of Sprints Estimated Time ROI Measurements Health R1 - Demand Management Faster turnaround time to start projects x of 11 4 Months - % of Ideas created and linked to ‘Strategy’ - Cycle Time of Project Creation R1 - Agile Project Management - Increase associate satisfaction - Improve financial margins x of 6 3 Months - % of Active Projects created (x of Y) - % Reduction in ‘Project Administration’ (e.g. time to submit a Status Report,Time Entry, etc.) - % Average Financial Margin per project As-of-Date: Month 1 from Notice to Proceed CA Services - Project Success Value Scorecard (Sample) 95-99% 85-95% <75% ü Measure what matters ü Draft on what works ü Tailor your scorecard
- 13. 13 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD A Value Realization Roadmap (VRR) quickly aligns multiple stakeholders to one PPM vision and plan Project Management Portfolio Management Resource Management Integration System Replacement • Multiple organizations • Different maturity levels and systems • Align implementation with business drivers and priorities • Takes hours versus weeks
- 14. 14 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD The CA PPM Maturity Assessment Process (MAP) assesses people, process and technology Process Group A Process Group B Organization People Technology • Considers more than just technology • Helps build a plan for PPM processes and organizational change management • Takes < 2 days
- 15. 15 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Insights from the VRR and MAP Scenario Observations Insights Alignment is lacking • Multiple stakeholders • Difference processes, competencies and systems • Sometimes have a lack of synergy • Solution: VRR • Get organizations on the same page and following a common vision • Each approach takes less than 2 days • The VRR has helped build synergy in up to 10 different organizations at once Progress is slow • Initial implementation is complete, but momentum has slowed • Hard to get executive support • Solution: MAP • Measures maturity, defines improvement goals, and measures progress • Repeat every 18 months • It only takes 1-2 days vs. several weeks for typical approaches • Customers have successfully used the MAP as a basis for continuous improvement
- 17. 17 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Discover 1 Capture and Analyze Improve user experience and increase solution adoption § Conduct assessment § Provide findings and recommendation Evolve 4 Enhance Plan 2 Determine Path Migrate 3 Deploy Solution § Select option § Preparation § Migrate solution § Remediation § Knowledge transfer § Monitor § Extend PPM maturity § Adoption checkpoints “ CA Services commitment to customer service is what continues to be just one of the joining forces in the business relationship. With their help, we were able to implement PPM to include time tracking, financials and resource management quickly (5 weeks). ” IT Project Manager, Security Products and Services Company Transform your CA PPM solution with the cloud Follow these 4 key steps during your migration journey
- 18. 18 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Identify areas for transformation Improve your solution performance and maximize the value of your CA PPM investment § Evaluate business processes § Assess PPM maturity § Determine OCM impacts § Identify best practices to leverage § Review usage and telemetry statics § Evaluate technical debt § Analyze SaaS cost savings A time to reflect…......
- 19. 19 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Planning is essential to successful adoption Considering impacts to people, process and technology is a must! PEOPLE PROCESSTECHNOLOGY • Business process understanding • Policies, procedures and reporting • Business process reengineering • Define KPI’s and adoption metrics • Organization change management • Roles and responsibilities • User experience • Enablement • Rationalization of services • Technical debt reduction • Compliance and audits Strategy Compliance Governance
- 20. 20 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Good communication optimizes the migration journey Ensuring buy in from stakeholders and team is crucial for a smooth migration process § Follow the plan but be prepared to pivot and reassess § Communicate often § Define clear testing strategy § Ensure testing team understands the solution and the process § Daily standups help risks more easily bubble to the surface § Set realistic timelines and velocity goals for the team § Listen! § Evaluate adoption KPI’s with defined timelines to check progress § Create 18 month roadmap to align with strategy, desired outcomes and end user needs § Ensure team has proper skills to support solution § Do not get stuck at a dead end § Processes change….it’s ok