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Detailed Specifications
           Managing Change in Healthcare IT Implementations

HIBB TITLE: Managing Change in Healthcare IT Implementations: An Introduction


ABSTRACT: Managing Change in Healthcare Implementations: an Introduction was created for
managers preparing to implement health information and communication technology (HICT) systems in
their organizations—hospitals, clinics, or government departments. The module presents a framework for
understanding how HICT implementations affect organizations and individual workers and shares basic
information on how to manage change to an organization so as to promote a positive outcome, and how to
avoid the pitfalls that occur.

LEARNING OBJECTIVES: Describe at least four effects of introducing information technology into a
group or organization; define change management and describe why it is important to health information
system implementation success; describe three key ways of preparing a group or organization for change;
and identify at least four elements critical to successful management of change.

KEYWORDS: change management; communication; information systems; institutional management
team; leadership; negotiating; organizational culture; organizational innovation; resistance to change.
(Keywords, in alphabetical order, selected by HIBBs project staff; drawn from MeSH and other sources.)

LICENSE: Creative Commons Attribution Share Alike 3.0 Unported

LANGUAGE: English

CONTENT SUBMITTED BY: Sherrilynne Fuller, PhD, Professor, Biomedical and Health Informatics,
School of Medicine and Co-Director, Center for Public Health Informatics, School of Public Health,
University of Washington, Seattle, WA

AUTHOR(S): Sherrilynne Fuller, PhD, Professor, Biomedical and Health Informatics, School of
Medicine and Co-Director, Center for Public Health Informatics, School of Public Health, University of
Washington, Seattle, WA

DATE CONTENT CREATED: June 7, 2010

DATE HIBB CREATED: August 30, 2010

VERSION NUMBER OF HIBB: Version 1.0

DATE HIBB VERSION 1.0 REVISED: N/A

FINANCIAL SUPPORT PROVIDED BY: Content contributed by author; Rockefeller Foundation

TARGET AUDIENCE: Individuals leading and/or participating in healthcare IT implementations

AVAILABLE FORMAT(S)/FILE SIZES: PowerPoint and instructor notes (188 KB); pdf (534 KB)
TECHNOLOGICAL REQUIREMENTS FOR USERS: PowerPoint and Acrobat Reader

DURATION OF THE MODULE: 17 slides, approx. 45-60 minute presentation with discussion

LEVEL OF CONTENT: Basic

PREREQUISITE KNOWLEDGE: None

LINKS TO RELATED HIBBS MODULES: None

SELF-ASSESSMENT: Not available

USE OF HIBB IN TRAINING: Content has been used by author in short health informatics courses
previously taught in Peru, Kenya and South East Asia, and also in courses in the graduate program in
Biomedical and Health Informatics at the University of Washington.

FEEDBACK ON USE: Not applicable

ADAPTATION OF HIBB: Not applicable

AUXILIARY MATERIALS: References to journal articles

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Managing Change in Healthcare IT Implementations Detailed Specifications

  • 1. Detailed Specifications Managing Change in Healthcare IT Implementations HIBB TITLE: Managing Change in Healthcare IT Implementations: An Introduction ABSTRACT: Managing Change in Healthcare Implementations: an Introduction was created for managers preparing to implement health information and communication technology (HICT) systems in their organizations—hospitals, clinics, or government departments. The module presents a framework for understanding how HICT implementations affect organizations and individual workers and shares basic information on how to manage change to an organization so as to promote a positive outcome, and how to avoid the pitfalls that occur. LEARNING OBJECTIVES: Describe at least four effects of introducing information technology into a group or organization; define change management and describe why it is important to health information system implementation success; describe three key ways of preparing a group or organization for change; and identify at least four elements critical to successful management of change. KEYWORDS: change management; communication; information systems; institutional management team; leadership; negotiating; organizational culture; organizational innovation; resistance to change. (Keywords, in alphabetical order, selected by HIBBs project staff; drawn from MeSH and other sources.) LICENSE: Creative Commons Attribution Share Alike 3.0 Unported LANGUAGE: English CONTENT SUBMITTED BY: Sherrilynne Fuller, PhD, Professor, Biomedical and Health Informatics, School of Medicine and Co-Director, Center for Public Health Informatics, School of Public Health, University of Washington, Seattle, WA AUTHOR(S): Sherrilynne Fuller, PhD, Professor, Biomedical and Health Informatics, School of Medicine and Co-Director, Center for Public Health Informatics, School of Public Health, University of Washington, Seattle, WA DATE CONTENT CREATED: June 7, 2010 DATE HIBB CREATED: August 30, 2010 VERSION NUMBER OF HIBB: Version 1.0 DATE HIBB VERSION 1.0 REVISED: N/A FINANCIAL SUPPORT PROVIDED BY: Content contributed by author; Rockefeller Foundation TARGET AUDIENCE: Individuals leading and/or participating in healthcare IT implementations AVAILABLE FORMAT(S)/FILE SIZES: PowerPoint and instructor notes (188 KB); pdf (534 KB)
  • 2. TECHNOLOGICAL REQUIREMENTS FOR USERS: PowerPoint and Acrobat Reader DURATION OF THE MODULE: 17 slides, approx. 45-60 minute presentation with discussion LEVEL OF CONTENT: Basic PREREQUISITE KNOWLEDGE: None LINKS TO RELATED HIBBS MODULES: None SELF-ASSESSMENT: Not available USE OF HIBB IN TRAINING: Content has been used by author in short health informatics courses previously taught in Peru, Kenya and South East Asia, and also in courses in the graduate program in Biomedical and Health Informatics at the University of Washington. FEEDBACK ON USE: Not applicable ADAPTATION OF HIBB: Not applicable AUXILIARY MATERIALS: References to journal articles