Methods or types of communication
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The document discusses different types and methods of communication. It categorizes communication based on organizational structure, direction of information flow, and media used. Formal communication follows official channels laid out in an organization's structure, while informal "grapevine" communication occurs outside formal networks through interpersonal relationships. Some key differences between formal and informal communication are that formal is based on position and slow, while informal is faster but prone to distortion and leaks confidential information. Methods of each type are also outlined.
Methods or types of communication
- 1. METHODS OR TYPES OF COMMUNICATION
- 2. Communication may be classified into several catagories. On the basis of organisational structure. (a)Formal communication. (b)Informal communication On the basis of flow or direction. (a)Downward (b)Upward (c)Crosswise or horizontal or lateral. On the basis of methods or media used or expression (a)Written (b)Oral (c)Guestural
- 3. FORMAL COMMUNICATION A formal communication is that which the message is transmitted through the formal means in the organanisation A strict channel laid down in the structure. Eg: Departmental meeting,Company magazines,Posters etc.
- 4. DIFFERENT WAYS OF FORMAL COMMUNICATION SINGLE CHAIN. WHEEL. CIRCULAR. FREE FLOW. INVERTED V.
- 5. INFORMAL COMMUNICATION OR GRAPEVINE Formal channels are inadequate for communication that leads to informal communication. It exist outside the formal network. It refers to interpersonal relationships.
- 6. DIFFERENT WAYS OF INFORMAL COMMUNICATION. SINGLE STRAND. GOSSIPS. PROBABILITY. CLUSTER.
- 7. FEATURES OF GRAPEVINE It comes into being to satatisfy the communication needs of the members. It has no structure. It take place through the word of mouth. Few people take an active part in this. It may upward,downward,crosswise.
- 8. ADVANTAGES…. It is quite fast and spontaneous enjoying a highr degree of credibility. Can achieve better human relation. Matters which can’t be pass through official channels can be communicated through this. It develop interpersonal relationships. Through this form managers can easily know employees attitudes and reactions etc.
- 9. DISADVANTAGES…. The information can be distroted through this. It is highly unreliable as it often carries inaccurate informations. Leakage of confidential informations. Sometimes miscommunication may occur.
- 10. FORMAL VS INFORMAL Its based on formal relationships. Its slow because it has prescribed path. The channel is pre planned Work related matters. It is easy to fix responsibility for managers. It serves organisational needs In formal communication status or position of the parties is very important. Based on interpersonal relationships. Has no particular path. The channel communication are unplugged. Work related and social matters. Chances of distrotion is high. It is not possible to fix responsibility of informal communication. Both social needs and organisational needs. Status or position of the parties is irrelevent.
- 11. THANK YOU