MOOCS@Work Working Group Session 3
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This document summarizes a meeting of the 3rd Working Group on MOOCs at Work. The agenda included updates on the MOOCs at Work ecosystem and initiatives, presentations on evaluation frameworks for MOOCs and learner experiences with MOOCs, and a discussion on designing MOOCs. The working group's objectives were to explore MOOCs as a potential mainstream employee learning option and evaluate their suitability and how workplace learners might use them. Presenters discussed different ways MOOCs could be incorporated into learning strategies and evaluated.
MOOCS@Work Working Group Session 3
- 1. Learning Cafe Call MOOCs @Work 27 July 2013 3rd Working Group Meeting MOOCs (Massively Open Online Courses) can be a mainstream employee learning option. It offers cost effective learning with the benefits far outweighing the challenges. L&D/HR need to be proactive in exploring and including MOOCs in learning strategies. 1
- 2. MOOCs at Work Framework
- 3. Agenda • MOOCS at Work Ecosystem Update • Jeevan Joshi, Learning Café – 5 mins • Impact challenges Platform • John Forrest, Impact Challenges -5 mins • An Evaluation Framework for MOOCs • – Michelle Ockers, Coca Cola Amatil – 15 mins • Discussion – Our experiences as MOOCs Learner • Lisa Henderson, QBE - 15 mins • Discussion – Designing a MOOC • Jeevan Joshi - Learning Café – 10 mins • Q&A and Call to Action • 10 mins 3
- 4. MOOCs at Work Update • . • Organisational Learning • Being explored for refresher course or keep up to date. • Business Model • Bill orders Florida education officials to study and set rules that would allow students who have yet to enrol in college to earn transfer credits by taking MOOCs. • The adoption of nontraditional forms of education hinges on accessibility, flexibility, and cost—not quality. Clay Shirkey 4 • Initiative New Members • Qantas • Alison Woodage • Kirsty Smith • MTC Training • P Isaac • Website being recreated. • POC platform almost ready • Need blogs on MOOCs • MOOCS@Work – Big component of LearningCafe UnConference 20 Feb 2014
- 5. New Khan Academy Interface • Pretest • Skill Levels • Gamification • Knowledgemaps 5
- 6. AN EVALUATION FRAMEWORK FOR MOOCS Michelle Ockers input for WG3 27 Aug 2013 6
- 7. Why evaluate? • Outcome - to verify that aims and intentions have been met • Process – to understand the process that achieved the outcomes MOOC Quality Project http://mooc.efquel.org “perspectives from top quality experts on the evolution, development and quality assurance of MOOC-based education” Education-focused; offer some perspectives on MOOC quality assurance relevant to workplace learning.
- 8. What are our aims and intentions? • Working Group - ‘Explore’ the Learning Café Call, understand possible future scenarios, and equip ourselves for it. • Organisational L&D Practitioners - Propose that this should be same as any other mainstream learning option e.g. to positively impact performance and business results, whilst improving employee engagement Propose at this stage WG should focus on the Learning Café call. Learning Café Call - MOOCs (Massively Open Online Courses) can be a mainstream employee learning option. It offers cost effective learning with the benefits far outweighing the challenges. L&D/HR need to be proactive in exploring and including MOOCs in learning strategies.
- 9. Process – Learner use of MOOCs? 9 • Differing objectives for undertaking a MOOC & different styles of MOOC • Goal setting – learner led vs. predefined learning outcomes • Completion not necessarily a goal (approx. 10% completion rate) • Some dip in and out; take bits they find engaging (low financial and emotional commitment) • “Drive-by” learners – take a look, see if they like anything and move on • Vehicle for learning via discovery and experience through interaction and connection (rather than content transmission) – can generate unexpected, although highly inconsistent results • Discussion points • How do we want workplace learners to use MOOCs if they are to be a mainstream employee learning option? • At this stage do we just need to understand how workplace learners will use MOOCs with different levels of direction? “One of the central premises of MOOCs is that students need to apply their own measurements of quality and success.” Dave Cormier, MOOC Quality Project post (Week 3
- 10. Process - How might MOOCs be used in workplace learning strategies? • As whole courses either: • Taken independently • Taken with others within organisation • With support and guidance from L&D (e.g. structured study groups) • Integrated into internally developed learning programs • As extended and/or refresher learning • As performance support • As informal / social learning – self-directed learning, with network building • As a source of content either to be incorporated into a learning program • Other? • Discussion point – for what uses does the WG we want to evaluate MOOCS?
- 11. MOOC evaluation available online Site Scope What do students rate/review? coursetalk.org 13 providers, >3,200 courses 1-5 stars (no set criteria ) & commentary. Note – scope makes this a useful course directory grademycourse.com Coursera, edX, Udacity Difficulty (easy, med, hard) Workload – hours Rating – A+ to F (nor set criteria) topfreeclasses.com 1-5 stars (no set criteria) & commentary
- 12. What do we want to evaluate? Are MOOCs ready for workplace learning? • Specific MOOCs with the aims of: • Identifying good quality content for workplace learning (be it courses or performance support) • Identifying MOOC styles that best meet workplace learning needs (70/20/10) Are workplace learners ready for MOOCs? • Workplace learner behaviours and outcomes using MOOCs: • In self-directed learning situation in different styles of MOOC • In situations where L&D guide and support the learner Propose that to achieve the WG objectives we need to be more deliberate in how we try to use MOOCs. 12
- 14. MOOCs to Learner Approaches 14 DIY Facilitated Organised Laissez faire Learners search for MOOCs on internet Complete Reporting in LMS Learners go to a portal set up by L&D Complete Learners go to a portal or recommendations pushed by LMS Share with internal community Complete Share with internal community Learners gets personalised recommendation & supported by L&D Self Report Self Report Self Report L&D Report
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- 21. MOOC learner If you have doe MOOCs • 1. How did you find the use of media (if any)? Any technical issues? Any quality (design) issues? • 2. What stood out about the presenter within the visual media (if any)? Were they a pro or green? Did this impact your learning experience or motivation? • 3. How did you find the content density (includes media, quiz, assessment)...too much to ingest or just right?
- 22. MOOC learner • 4. How was your motivation, can you recall what left you flat vs excited you? • 5. Did your MOOC use badges to help with motivation? Did it work? • 6. Was your MOOC easy to manage with work / life commitments? • 7. Did you participate in the discussion boards? If so, what did you use them for eg to get technical help, to assist in problem solving, to ask a content question? • 8. Did you have multiple assessment attempts? How did this impact your motivation or stress levels?
- 23. Call to Action 23 Follow MOOCs at work • LinkedIn Groups • Follow on Twitter - @moocsatwork • Sign up at Identify your area of interest Cost Usually free – Certificate - $70 Commercial MOOCS - $60
- 24. MOOCs at Work • MOOCs Update • MOOCs visibility is growing • Media • Learner/ consumer - • Either you know about MOOCs or your don’t. Academic world knows • Course are generally Uni based MOOCs or short paid courses on Technology/Start Ups • Other topics and models are emerging 24 Web site – moocsatwork.com @moocsatwork LinkedIn Open Group Moocs for Workplace Learning