The document discusses the need for companies to develop a social media strategy for their products. It notes that while many companies are experimenting with social media tools, few have incorporated them into a comprehensive strategic plan. The document provides survey results showing that while social media is considered important by many, only a small percentage have made it a major part of their marketing programs. It emphasizes that developing a social strategy is necessary to guide appropriate use of tools and maximize their benefits for business goals.
Related topics: