Net motion mobility_intro_overview
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NetMotion Wireless provides a software-only mobile VPN solution called NetMotion Mobility that addresses challenges of productivity, security, and management for mobile field workers. It eliminates issues caused by disconnected networks, ensures security across any network, and provides application-level visibility and control. Customers like Cox Communications, Birmingham City Council, US Foods, and Allina Home Care & EMR saw increases in productivity, reductions in support calls, ability to keep application sessions alive during disconnects, and centralized management of remote devices and policies.
![Allina Home Care & EMR
20
Before the Mobility XE pilot
we were facing 90•]plus
trouble
tickets a month. At the end of
six months, we were down to
almost nothing.
- Clyde Daisley
Systems Engineer
Allina Hospitals & Clinics
• Clinicians use wireless
laptops/tablets
• Frequent dropped connections
• Frustrated staff were quitting
Challenge
• Deployed Mobility XE
VPN, Policy Management
& Analytics
Solution
• Patient visits increased 50%
• Help Desk tickets dropped from 90+/mo. to virtually nothing
• Faster time-to-treatment in emergency room
• Lower staff turnover
• Hands-off management via policies/notifications/analytics
Results](https://image.slidesharecdn.com/netmotionmobilityintrooverview-130627123735-phpapp01/85/Net-motion-mobility_intro_overview-20-320.jpg)
Net motion mobility_intro_overview
- 1. NetMotion Wireless Get Connected. Stay Connected.
- 2. Why We’re Here 2 How often do your mobile field workers see this each day? Where they will be with NetMotion Mobility : “The use of a NetMotion Mobility XE has been integral to the delivery of our agile working strategy for our Mobile Workforce. The seamless ability to roam between various connections with little user interaction is proving invaluable; both in terms of keeping support to a minimum and the actual time users spend establishing a remote secure connection." Richard Murphy, Network Services Manager
- 3. Eliminate challenges caused by disconnects • More productive workers • Fewer support calls Ensure security across any network Gain application-level visibility across any network Mobile VPN Software Optimize Your Mobile Field Deployment 3
- 4. 4 Mobile VPN – built specifically for wireless Client and server software Designed for dynamic mobile workers • Laptops, handhelds, tablets • Removes barriers to mobile device adoption Complements existing IT systems & mobile deployments • Security • Compliance based on Industry standards • Productivity • Enhance worker productivity • Management • Centralized control and visibility Low cost installation and maintenance Security Productivity Management 4
- 5. Background 5
- 6. Enterprise Wireless Evolution 6 Stage I Stage II Stage III Networks Applications Connection Importance • Spotty Coverage & Slow • CDPD/RAM Mobile Data/Proprietary LAN Networks • Single Network • Specialized Applications • Synchronization • Critically Important to specific groups • GPRS/2.5 and 3G; 802.11a, b and g • Coverage & speeds increase • Specialized Applications • Email and Web • Synchronize / Occasionally Connected • Critically Important to specific groups • Moderately important to others (Web & Email) • 4G; 802.11n • Coverage and speeds continue to increase • Use of Multiple Networks • All Applications • Always Connected • Critical to Overall Business Operations
- 7. Top 3 Challenges Increased Mobility and Reliance on Remote Connectivity 1) Productivity • What happens to fieldworkers when connections are dropped? • How long does it take for them to get re-connected? • What happens when they move from one network to another? • How can I make it easier for them to do their jobs? Need to Always be Connected 2) Security Need to Always be Secure 3) Management • How can I control which remote devices access my private network? • How do I enforce policies about bandwidth and application usage on my private network? • What applications are my field workers using? How often? Need to Manage Remote Connections 7 • How can I make public networks just as secure as my private network? • How do I ensure data is secure no matter what network my field workers use? • How do I control application access and prioritization no matter what network my field workers use?
- 8. Company • Develop security and management software for mobile field workers • Formed 2001 • 130+ Employees • 25+ Industry Awards Customers • 2,400+ customers o 97% maintenance renewal rate o 99% satisfaction rate o 50% revenue from add- on sales Locations • Headquartered in Seattle, WA • Offices throughout North America and Europe 8
- 9. Our Product: Overview of NetMotion Mobility 9
- 10. Products – NetMotion Mobility The Challenge: Wireless Deployment Productivity, Security & Management • Field workers are using more than just cellular & will have connectivity issues • What is the impact on workers? On productivity? On network security? • No matter what – networks & devices need to be secure and controlled • Design Goal • Non disruptive software-only integration • Requires no end user re-training WWWEnterprise WAN WiFi Hotspot 10
- 11. Mobility XE Server & Console WWWEnterprise WAN WLAN Home WiFi WiFi Hotspot 1. Operates as a Service • Eliminates the step of launching a VPN 2. Enhanced Security • Multi-factor authentication • Ensures security measures enabled 3. Network Access Control • Configurable, confirms device compliance and security 4. Application Session Persistence • No lost data or application crashes caused by coverage gaps or suspend and resume operations 5. InterNetwork Roaming • No need to re-login or restart • Applications pick up right where they left off 6. Network Optimizations • 1 to 3 times improvement in effective throughput • Real time application enhancements 7. Best Bandwidth Selection • Automatically builds the VPN tunnel over the fastest available interface 8. Mobility Management Console • Centrally manage remote devices and users regardless of network • System-wide view from metrics to worker behavior and application use 9. Mobility Analytics • Detailed reports on: Applications, Users and Networks 10. Policy Management • Created centrally, enforced on the device • Control which apps are accessible based on network, device & user rules Rule 1: Block web on WAN Rule 2: Prioritize SAP on WAN 11. Quality of Service • Prioritize applications to ensure access across low bandwidth networks Mobility VPN Tunnel Without QoS Policy Mobility VPN Tunnel With QoS Policy 11
- 12. Wireless Optimizations Data compression • Automatically turned on/off based on network speed threshold • Operates on entire data stream, pre-encryption • RFC 1951 (LZ77 deflate/inflate) Web Image compression • Configurable • Can be applied to specific applications/IP addresses/Ports Automatic protocol optimizations (UDP) • Selective acknowledgements • Data and acknowledgement bundling • Message coalescing • Reduced and synchronized retransmissions • Fragmentation optimizations TCP/IP was not designed with wireless in mind 12
- 13. Mobility XE Architecture NetMotion Mobility is a UDP proxy operating at layers 4 & 5 • Only place where can both address transport and application issues created by mobility & wireless 13
- 14. Legacy VPN Performance IPSec VPN •IPSec adds 62 bytes of overhead to every packet •Overhead mounts with multiple applications •SSL suffers from similar session and protocol inefficiency IPSec Overhead 20 8 16 20 20 6 12 ESP-H IPUDPIP ESP-T ESP-AUTDataTCP 20 8 16 20 20 6 12 ESP-H IPUDPIP ESP-T ESP-AUTDataTCP 20 8 16 20 20 6 12 ESP-H IPUDPIP ESP-T ESP-AUTDataTCPSiebel Outlook TaskMgr IP DataTCP 20 20 IP DataTCP 20 20 IP DataTCP 20 20 •IPSec is not designed for wireless data – tunnel “breaks” on roam or loss of coverage •IPSec VPNs are very complex and cumbersome to maintain 14
- 15. UDPIP IMP Data 20 8 20 •Mobility XE’s Roamable VPN adds only 8-bytes of overhead to each TCP/IP packet NetMotion Mobility VPN Performance ..... designed specifically for mobile and wireless Message Coalescence UDPIP IMP Data 20 8 20 Siebel Outlook TaskMgr 20 20 IP DataTCP 20 20 IP DataTCP 20 20 IP DataTCP UDPIP IMP Data 20 8 20 NetMotion Mobility Mobile VPN } •Combined sessions increase level of security •Mobility XE is transparent, easy to use and mobile •Message coalescence further reduces overhead by combining application sessions Minimal Overhead UDPIP IMP Data 20 8 20 15
- 16. The Results: Our Customer’s Stories 16
- 17. Cox Communications 17 At Cox, we recognize that our field personnel should be focused on our customers and not on the challenges typically experienced using wireless devices and networks. - Al Briggs, Director, Mobile Solution Cox Communications • 3,500 Field Service Technicians • 6 million work orders annually • Need to increase efficiency Challenge • Deployed Mobility XE mobile VPN with Panasonic Toughbooks, Dell Latitude laptops and Itronix GoBook notebooks Solution • Enabled one additional service call per week, per employee = 175,000 additional service calls per year • Productivity gain of 10% • Reduced repair times • Savings estimated at $500,000 annually in IT costs through remote deployment/update capability Results
- 18. Birmingham City Council 18 Security is greatly enhanced. Mobility XE also gives us session persistence…now we don’t have all the dropped connections. - Richard Murphy, Network Services Manager • Large, multi-discipline mobile force • Consistent dropped connections • Application crashes / bandwidth Challenge • Deployed Mobility XE mobile VPN Solution • Increased efficiency and productivity from persistent connection • Higher speed and increased functionality of applications • Centralized deployment of virus definitions and domain policies • Ability to diagnose/remediate remote devices without calling devices in Results
- 19. US Foods 19 With the traditional VPN solution we had before, if connectivity was lost for even a moment, the application would shut down. … Mobility XE provides our sales reps with a constant connection to the applications they need. - Daniel Corcoran Manager of Client Services US Foods • Field sales trying to make updates remotely from laptops • Frequent lost connections and lost data / more re-entry • Sales frustration, low adoption Challenge • Deployed Mobility XE mobile VPN • HP and Dell laptops • Complement Management Tools ( iAnywhere Afaria ) Solution • 1.1 million productive hours recouped • £500,000 saved on printed materials and distribution • Application sessions kept alive through wireless coverage gaps and suspend/resume cycles • Users access networks and applications without complex logins or configurations Results
- 20. Allina Home Care & EMR 20 Before the Mobility XE pilot we were facing 90•]plus trouble tickets a month. At the end of six months, we were down to almost nothing. - Clyde Daisley Systems Engineer Allina Hospitals & Clinics • Clinicians use wireless laptops/tablets • Frequent dropped connections • Frustrated staff were quitting Challenge • Deployed Mobility XE VPN, Policy Management & Analytics Solution • Patient visits increased 50% • Help Desk tickets dropped from 90+/mo. to virtually nothing • Faster time-to-treatment in emergency room • Lower staff turnover • Hands-off management via policies/notifications/analytics Results
- 21. Grange Insurance 21 With Mobility XE VPN, we’ve extended all of our security patches and system patches, and we’ve made things easier for our associates. - Butch Knowlton Manager of Claims Projects Grange Insurance • Insurance adjusters using laptops for field claims • Frequent dropped connections and lost data • Worker frustration Challenge • Deployed Mobility XE mobile VPN • Laptops with variety of cellular modems Solution • Greater acceptance/adoption of mobile solution from field adjusters • Real-time claims submission • Priority access to critical applications • Less downtime and higher productivity Results
- 22. Eliminate challenges caused by disconnects • More productive workers • Fewer support calls Ensure security across any network Gain application-level visibility across any network Mobile VPN Software Optimize Your Mobile Field Deployment 22
- 23. Next Steps 23
- 24. Try it First Evaluation of Mobility XE 30-day time period, up to 100 mobile devices Engineer Assistance with installation License keys converted to permanent following purchase No contracts or fees associated with evaluation 24
- 25. THANK YOU Stef.Coetzee@NetMotionWireless.com +44 7782 167 000