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Program Management
Framework
June 2010
Intake Process Summary
2
Committed Pipeline
Booked Slated Horizon 2 Horizon 3
Project Baseline Yes No No No
Resources Allocated Yes Yes No No
In Resource Tool Yes Yes Yes Maybe
Effort Final Final OOM +/- 100% Estimate
Documentation Signed SOW SOW issued Assumptions None
Timelines
In-flight to
< 5 weeks
< 8 weeks < 12 weeks < 6 months
Probability 100% 90% 75% 50%
Included in FinancialPlan Yes Yes Yes
Place hold amount not to
exceed forecast resource
capacity
Resource/Revenue Planning
Responsibility
Bruce Amson Bruce Amson
Bruce Amson/
Raegan Stuart
Raegan Stuart
Data Management
Torbjorn
Zetterlund
Torbjorn Zetterlund Rupali Das Raegan Stuart
Included in project dashboard Yes Yes No No
Product Development On Shelf
Near completion/ On
Shelf
Requirements
Complete
Road mapped
Intake Process Summary
3
H3 “Horizon 3”
≤ 6 months or ≥ 50% Probability
H2 “Horizon 2”
≤ 12 weeks or ≥ 75% Probability
Resource Assignment Gate
≤ 12 weeks or ≥ 75% Probability
Business Case & Prioritization
PipelineCommitted
Proceed
No
Slated ≤ 8 weeks SOW Issued
Booked ≤ 5 weeks SOW Signed
Project Start 0 weeks
Project– Plan and Design -
Entry/Exit Criteria
• Slide content
Entry Criteria Exit Criteria
•Project Charter / Project
Management Plan
•BRD Document
•Business Requirements
•Solution Architecture Design Doc
•DR Requirements
•Operational Gap Requirements
•Draft Functional Specifications
•Draft MS Project Schedule
•Signed Off BRD
•Functional Requirements
•Non-Functional Requirements
•Configuration Requirements
•Signed Off Test Strategy
•Infrastructure Plan
•End User Acceptance Criteria
•Baselined MS Project Schedule / Project Plan
•Detailed Cost Estimation
•Finalized Resource Plan
•Finalized WBS
•Training Plan
Project– Build and Configure -
Entry/Exit Criteria
• Slide content
Entry Criteria Exit Criteria
•Signed Off BRD
•Functional Requirements
•Non-Functional Requirements
•Configuration Requirements
•Signed Off Test Strategy
•Infrastructure Plan
•End User Acceptance Criteria
•Baselined MS Project Schedule / Project Plan
•Detailed Cost Estimation
•Finalized Resource Plan
•Finalized WBS
•Training Plan
•Completed Code/Configurations
•Code Sign Off
•Unit Test Cases Sign Off
•Technical Design Documents
•QC/SIT Test Plan Sign Off
•QC/SIT Test Cases Reviewed
•QC/SIT Test Scenarios and Requirements
•UAT Test Plan
•Implementation/Deployment Plan
•Deployment Change request(DCR)
•Revised BRD, revised Functional
specifications, revised Test Plans and Cases,
revised PMP, and revised MS Project
Schedule, as appropriate
Project Framework– QA Test -
Entry/Exit Criteria
• Slide content
Entry Criteria Exit Criteria
•Completed Code/Configurations
•Code Sign Off
•Unit Test Cases Sign Off
•Technical Design Documents
•QC/SIT Test Plan Sign Off
•QC/SIT Test Cases Reviewed
•QC/SIT Test Scenarios and Requirements
•UAT Test Plan
•Implementation/Deployment Plan
•Deployment Change request(DCR)
•Revised BRD, revised Functional specifications,
revised Test Plans and Cases, revised PMP, and
revised MS Project Schedule, as appropriate
•QC Test Results Summary
•Software Integration Test Results Summary
•QC Performance Test Results Summary
•Bug Reviews/Triage Meetings
•QC Release Regression Testing
•QC Signoff
• Deployment Change Request (DCR) to UAT
• Deployment to UAT environment
•Revised BRD, revised Functional specifications,
revised Test Plans and Cases, revised PMP, and
revised MS Project Schedule, as appropriate
Project Framework– UAT -
Entry/Exit Criteria
• Slide content
Entry Criteria Exit Criteria
•QC Test Results Summary
•Software Integration Test Results Summary
•QC Performance Test Results Summary
•Bug Reviews/Triage Meetings
•QC Release Regression Testing
•QC Signoff
• Deployment Change Request (DCR) to UAT
• Deployment to UAT environment
•Revised BRD, revised Functional
specifications, revised Test Plans and Cases,
revised PMP, and revised MS Project
Schedule, as appropriate
•UAT Test Result Summary
•Bug Review/Triage Meetings
•UAT Signoff
•Signed Implementation Plan
•Code Freeze Date
•Training Artifact Signoff
•Revised BRD, revised Functional specifications,
revised Test Plans and Cases, revised PMP, and
revised MS Project Schedule, as appropriate
Project Framework– Deployment -
Entry/Exit Criteria
• Slide content
Entry Criteria Exit Criteria
•UAT Test Result Summary
•Bug Review/Triage Meetings
•UAT Signoff
•Signed Implementation Plan
•Code Freeze Date
•Training Artifact Signoff
•Revised BRD, revised Functional
specifications, revised Test Plans and Cases,
revised PMP, and revised MS Project
Schedule, as appropriate
•RFC Approvals
•Master Release Document (MRD)
•Dry Run Signoff
•Rollback signoff
•RM After Action Report
•Final Product Release to Production
•BAT (Business Acceptance Testing) Signoff
•Finalized Transition to Support Plan and activity
•Revised BRD, revised Functional specifications,
revised Test Plans and Cases, revised PMP, and
revised MS Project Schedule, as appropriate
Project Management Framework–
Warranty and Close - Entry/Exit Criteria
• Slide content
Entry Criteria Exit Criteria
•RFC Approvals
•Master Release Document (MRD)
•Dry Run Signoff
•Rollback signoff
•RM After Action Report
•Final Product Release to Production
•BAT (Business Acceptance Testing) Signoff
•Finalized Transition to Support Plan and activity
•Revised BRD, revised Functional specifications, revised
Test Plans and Cases, revised PMP, and revised MS
Project Schedule, as appropriate
•Transition to Support
•Closure Report
•Lessons Learned
•Completed Project Surveys
•Official disbandment of Project Team
•Closing resource ticket
•All Project documentation submitted to
Document Repository (SharePoint)
Project Framework - Risk Management
• Program Level Risk Management
Risk Identification and Mitigation/Contingency Planning
Who Program Manager/Customer/TM/BM
When Program Planning/Monthly /Event Driven/LAM
(look ahead meetings)
Inputs Risks identified during Proposal/Contract Phase,
Issues List and Review Meetings
Output Risk Management and Tracking Sheet (Risks
identified, Risk Analysis, Risk Owner)

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Program Mgmt Framework

  • 2. Intake Process Summary 2 Committed Pipeline Booked Slated Horizon 2 Horizon 3 Project Baseline Yes No No No Resources Allocated Yes Yes No No In Resource Tool Yes Yes Yes Maybe Effort Final Final OOM +/- 100% Estimate Documentation Signed SOW SOW issued Assumptions None Timelines In-flight to < 5 weeks < 8 weeks < 12 weeks < 6 months Probability 100% 90% 75% 50% Included in FinancialPlan Yes Yes Yes Place hold amount not to exceed forecast resource capacity Resource/Revenue Planning Responsibility Bruce Amson Bruce Amson Bruce Amson/ Raegan Stuart Raegan Stuart Data Management Torbjorn Zetterlund Torbjorn Zetterlund Rupali Das Raegan Stuart Included in project dashboard Yes Yes No No Product Development On Shelf Near completion/ On Shelf Requirements Complete Road mapped
  • 3. Intake Process Summary 3 H3 “Horizon 3” ≤ 6 months or ≥ 50% Probability H2 “Horizon 2” ≤ 12 weeks or ≥ 75% Probability Resource Assignment Gate ≤ 12 weeks or ≥ 75% Probability Business Case & Prioritization PipelineCommitted Proceed No Slated ≤ 8 weeks SOW Issued Booked ≤ 5 weeks SOW Signed Project Start 0 weeks
  • 4. Project– Plan and Design - Entry/Exit Criteria • Slide content Entry Criteria Exit Criteria •Project Charter / Project Management Plan •BRD Document •Business Requirements •Solution Architecture Design Doc •DR Requirements •Operational Gap Requirements •Draft Functional Specifications •Draft MS Project Schedule •Signed Off BRD •Functional Requirements •Non-Functional Requirements •Configuration Requirements •Signed Off Test Strategy •Infrastructure Plan •End User Acceptance Criteria •Baselined MS Project Schedule / Project Plan •Detailed Cost Estimation •Finalized Resource Plan •Finalized WBS •Training Plan
  • 5. Project– Build and Configure - Entry/Exit Criteria • Slide content Entry Criteria Exit Criteria •Signed Off BRD •Functional Requirements •Non-Functional Requirements •Configuration Requirements •Signed Off Test Strategy •Infrastructure Plan •End User Acceptance Criteria •Baselined MS Project Schedule / Project Plan •Detailed Cost Estimation •Finalized Resource Plan •Finalized WBS •Training Plan •Completed Code/Configurations •Code Sign Off •Unit Test Cases Sign Off •Technical Design Documents •QC/SIT Test Plan Sign Off •QC/SIT Test Cases Reviewed •QC/SIT Test Scenarios and Requirements •UAT Test Plan •Implementation/Deployment Plan •Deployment Change request(DCR) •Revised BRD, revised Functional specifications, revised Test Plans and Cases, revised PMP, and revised MS Project Schedule, as appropriate
  • 6. Project Framework– QA Test - Entry/Exit Criteria • Slide content Entry Criteria Exit Criteria •Completed Code/Configurations •Code Sign Off •Unit Test Cases Sign Off •Technical Design Documents •QC/SIT Test Plan Sign Off •QC/SIT Test Cases Reviewed •QC/SIT Test Scenarios and Requirements •UAT Test Plan •Implementation/Deployment Plan •Deployment Change request(DCR) •Revised BRD, revised Functional specifications, revised Test Plans and Cases, revised PMP, and revised MS Project Schedule, as appropriate •QC Test Results Summary •Software Integration Test Results Summary •QC Performance Test Results Summary •Bug Reviews/Triage Meetings •QC Release Regression Testing •QC Signoff • Deployment Change Request (DCR) to UAT • Deployment to UAT environment •Revised BRD, revised Functional specifications, revised Test Plans and Cases, revised PMP, and revised MS Project Schedule, as appropriate
  • 7. Project Framework– UAT - Entry/Exit Criteria • Slide content Entry Criteria Exit Criteria •QC Test Results Summary •Software Integration Test Results Summary •QC Performance Test Results Summary •Bug Reviews/Triage Meetings •QC Release Regression Testing •QC Signoff • Deployment Change Request (DCR) to UAT • Deployment to UAT environment •Revised BRD, revised Functional specifications, revised Test Plans and Cases, revised PMP, and revised MS Project Schedule, as appropriate •UAT Test Result Summary •Bug Review/Triage Meetings •UAT Signoff •Signed Implementation Plan •Code Freeze Date •Training Artifact Signoff •Revised BRD, revised Functional specifications, revised Test Plans and Cases, revised PMP, and revised MS Project Schedule, as appropriate
  • 8. Project Framework– Deployment - Entry/Exit Criteria • Slide content Entry Criteria Exit Criteria •UAT Test Result Summary •Bug Review/Triage Meetings •UAT Signoff •Signed Implementation Plan •Code Freeze Date •Training Artifact Signoff •Revised BRD, revised Functional specifications, revised Test Plans and Cases, revised PMP, and revised MS Project Schedule, as appropriate •RFC Approvals •Master Release Document (MRD) •Dry Run Signoff •Rollback signoff •RM After Action Report •Final Product Release to Production •BAT (Business Acceptance Testing) Signoff •Finalized Transition to Support Plan and activity •Revised BRD, revised Functional specifications, revised Test Plans and Cases, revised PMP, and revised MS Project Schedule, as appropriate
  • 9. Project Management Framework– Warranty and Close - Entry/Exit Criteria • Slide content Entry Criteria Exit Criteria •RFC Approvals •Master Release Document (MRD) •Dry Run Signoff •Rollback signoff •RM After Action Report •Final Product Release to Production •BAT (Business Acceptance Testing) Signoff •Finalized Transition to Support Plan and activity •Revised BRD, revised Functional specifications, revised Test Plans and Cases, revised PMP, and revised MS Project Schedule, as appropriate •Transition to Support •Closure Report •Lessons Learned •Completed Project Surveys •Official disbandment of Project Team •Closing resource ticket •All Project documentation submitted to Document Repository (SharePoint)
  • 10. Project Framework - Risk Management • Program Level Risk Management Risk Identification and Mitigation/Contingency Planning Who Program Manager/Customer/TM/BM When Program Planning/Monthly /Event Driven/LAM (look ahead meetings) Inputs Risks identified during Proposal/Contract Phase, Issues List and Review Meetings Output Risk Management and Tracking Sheet (Risks identified, Risk Analysis, Risk Owner)