Prototyping Experiences for Connected Products
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This document outlines an agenda for a workshop on experience prototyping for connected products. It includes: - An introduction to experience prototyping and its goals of answering specific questions about whether the right product is being built and how it would work. - An exercise where participants prototype an augmented IKEA product by listing questions and then using techniques like storyboards, physical props, and videos. - A discussion of various prototyping techniques and their purposes in conveying an idea's value, understanding user contexts, and envisioning interactions. - Time for participants to prototype their questions and then demo their prototypes, followed by discussion.
Prototyping Experiences for Connected Products
- 1. 1 Prototyping experiences for connected products O’Reilly Solid 2015
- 2. 2 What we’ll do today • What’s experience prototyping all about? (15 min) • Warmup (20 min) • What you can tackle through experience prototyping (20 min) • Different techniques for prototyping connected products (20 min) • Comfort break 3:00 pm • Prototyping time (1h 15min) • Demos and discussion (45 min)
- 3. 3 Hello! Claire Rowland Elizabeth Goodman Tom Metcalfe Martin Charlier @clurr @egoodman @tommetcalfe @marcharlier
- 5. 5 “PROTOTYPE” An experiment designed to answer specific questions.
- 7. 7 IBM & SPEECH-TO-TEXT Let’s not bet the company on it… More about this story in “Pretotype It” http://www.pretotyping.org/uploads/1/4/0/9/14099067/pretotype_it_2nd_pretotype_edition-2.pdf
- 8. 8 Building the thing right. PROTOTYPE EXPERIENCE PROTOTYPE Building the right thing.
- 9. 9 Building the thing right. What are the tech challenges we will face? Can we actually make this work with the tech we have? Will it meet the requirements? Building the right thing. Would people use this? How would it have to work to be desirable? Should we build this at all? What would it feel like to use this? PROTOTYPE EXPERIENCE PROTOTYPE
- 10. 10 Product development “Product development is largely an exercise in uncovering surprises as soon as possible.” Susan Conant http://radar.oreilly.com/2015/06/the-11-deadly-sins-of-product-development.html
- 11. 11 Product development COST STAGE IN YOUR DEVELOPMENT You don’t want to be asking big, fundamental questions here. Are we building the right thing? Are we building the thing right?
- 12. 12 negligiblesignificant Cost hours or daysweeks Time many & roughfew & precise Answers PROTOTYPE EXPERIENCE PROTOTYPE
- 13. 13 ELECTRONICS PROTOTYPING Even electronics prototyping platforms can sometimes distract and waste time. “Uh-oh! I’ve just spend an entire day getting a certain library to work.”
- 14. 14 STORYBOARDING PHYSICAL MOCK UPS VIDEO PROTOTYPING ACTING OUT
- 15. 15 Warmup Please get into teams
- 16. 16 10 Minutes Pick an IKEA product and augment it through sensing & connectivity. Give it an IKEA style name.
- 17. 17 Briefing Each team now receives their briefing.
- 19. 19 “PROTOTYPE” An experiment designed to answer specific questions.
- 20. 20 Areas you will learn about Value proposition Context of use Interaction
- 21. 21 Areas you will learn about “where is the value in this idea?” “what are the user stories for this idea?” “does this seem like a worthwhile idea?”
- 22. 22 Areas you will learn about Value proposition Context of use Interaction
- 23. 23 Areas you will learn about “what would this feel like in an office?” “what would using this while cycling feel like?” “would using this on public transport be problematic?”
- 24. 24 Areas you will learn about Value proposition Context of use Interaction
- 25. 25 Areas you will learn about “how would the interface have to work?” “what is the right gesture for this?” “could this work using a voice interface?”
- 26. 26 15 Minutes List questions about your briefing you could answer through experience prototyping. Pick ONE question to prototype.
- 27. 27 Think about these areas: Value proposition Context of use Interaction
- 29. 29 Prototyping techniques Media from the future Storyboards Physical props Wizard of Oz Video prototypes
- 30. 30 Newspaper article Credit: Dan Hill Press release Sketch-the-box / sketch an advert • Can this service, idea or product be plausibly conveyed? • Are we able to convey the idea in simple terms? • Forces you to clearly and simply convey the value and why anyone should care. • Can be iterated quickly. • Why should people care? • How do you persuade them? • How can you proof your claims?
- 31. 31 Prototyping techniques Media from the future Storyboards Physical props Wizard of Oz Video prototypes
- 32. 32 Storyboard with script Credit: Deb Aoki Credit: Robert André Composed with screenshots Collaboration with cartoonist to explore wider human context • How different products and systems hang together. • How interactions work across space and time. • Great foundation for video. • Focus the reader on what is the new part and make it clear what you’re *not* designing. • Sense check your ideas through how plausible the story feels.
- 33. 33 Prototyping techniques Media from the future Storyboards Physical props Wizard of Oz Video prototypes
- 34. 34 Physical artefacts Credit: Uniform Credit: Stimulant Credit: D-LABS 1:1 scale Gaining empathy through acting out • Make it real - think through making. • Act out and pretend to use the products. • Work and iterate in the real sizes and environments.
- 35. 35 Use existing devices you already have Credit: UsTwo http://ustwo.com/blog/our-experience-approach-to-hmi-design/
- 37. 37 Prototyping techniques Media from the future Storyboards Physical props Wizard of Oz / Mechanical Turk Video prototypes
- 38. 38 What a participant experiences…. Credit: Ericsson Labs, Marcus Nyberg … and how it’s done.
- 39. 39 Across multiple days and remotely. http://www.ideo.com/images/uploads/news/pdfs/FultonSuriBuchenau-Experience_PrototypingACM_8-00.pdf
- 40. 40 Prototyping techniques Media from the future Storyboards Physical props Wizard of Oz Video prototypes
- 41. 41 These are NOT video prototypes. (These are concept videos…)
- 42. 42 30 minute prototype for a connected herb garden sensor. this was a video…
- 43. 43 Connected instrument w/ play-along lessons Credit: Alexandros Kontogeorgakopoulos and Ant Mace / From a workshop run by Tom Metcalfe this was a video…
- 44. 44 Sketch-A-Move: Slightly more elaborate. Both a demonstration and an exploration. http://www.superflux.in/work/sketch-move this was a video…
- 45. 45 Sketch-A-Move: Behind the scenes http://www.superflux.in/work/sketch-move Capture imagination and inspire the team Matthias Kranz, et. al http://www.eislab.fim.uni-passau.de/files/ publications/2006/SketchAMove_preprint.pdf
- 46. 46 Stills compositions with narration More info: http://www.cooper.com/journal/2008/12/economizer this was a video…
- 47. 47 A storyboard or video prototype can guide the tech requirements More info: http://www.cooper.com/journal/2008/12/economizer Technology requirements Technology requirements Technology requirements Technology requirements
- 48. 48 1 Hour 15 Minutes Prototyping time! At Demo time, we want to hear your selected question and see your prototype in action (video or demonstration)
- 49. Prototype to share (35 min) 49 Focus first on learning about the problem through prototyping - then focus on producing a shareable prototype. Prototype to learn (40 min)
- 50. 50 Instagram hashtag for your prototypes #SolidPrototyping
- 53. 53 kuddel winner Winner of the IKEA exercise