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Quality Control in Clinical
Chemistry/Immunoassays
Quality Assurance
• Quality assurance (aka QA)
– refers to planned and systematic processes that
provide confidence of a product's or service's
effectiveness.
– It makes ‘quality’ a main goal of a production.
– From the lab perspective, it is all of the
procedures, actions and activities that take place
to be sure the results given to the physician are
accurate
The Quality Assurance Cycle
•Data and Lab
Management
•Safety
•Customer
Service
Patient/Client Prep
Sample Collection
Sample Receipt
and Accessioning
Sample Transport
Quality Control
Record Keeping
Reporting
Personnel Competency
Test Evaluations
Testing
Quality Assurance & Quality Control
• Quality Control (QC)
– A procedure or set of procedures intended to
ensure that a manufactured product or performed
service adheres to a defined set of quality criteria
or meets the requirements of the client or
customer.
– In the laboratory that means ....…
Cont……
• At the very basic level in the laboratory, Quality
Control - QC refers to the measures that must be
included during each assay run to verify that the
test system is working properly. Monitors
analytical process to allow detection of errors.
– This requires the routine gathering & processing of
data obtained by testing controls along with patient
samples.
– The processing of the data very often requires use of
statistical procedures.
Cont……
• Also called internal quality control
• It checks primarily the precision (repeatability
or reproducibility) of the method.
External Quality Control (EQC).
• It includes all QC methods which are performed
periodically(i.e. every month, every two months,
twice a year) by the laboratory personnel with the
contribution of an external center (referral
laboratory, scientific associations, diagnostic industry
etc.).
• It checks primarily the accuracy of the laboratory’s
analytical methods.
• However, there are certain EQC schemes that check
both the accuracy and the precision.
Cont…
• Other terms for external quality control are:
interlaboratory comparisons, proficiency
testing (PT) and external quality assessments
schemes (EQAS).
Proficiency testing
• Besides QC, Labs are required to participate in
proficiency testing program
• It is to validate particular measurement method
• Specimens have a known concentration of
analyte but not known to the participating labs
• The sample should always be treated/handled
like the patient sample
True Value
– True value – an ideal concept, which cannot be
achieved
– Accepted True value – The value approximating
the ‘True Value’; the difference between the two
values is negligible.
– Error is the discrepancy between the result
obtained in the testing process and its ‘True
Value’ / ‘Accepted True Value’
Error
• Sources of Error
– Reagents
– Standards
– Technique
– Environment
– Specimen collection, handling etc.
Types of error
• Classified as either
– Pre analytical
– Analytical
– Post analytical
OR
– Systematic or Random
Pre-Analytical error
• Includes clerical error, wrong patient, wrong
specimen drawn, specimen mis-handled, etc.
• Through Quality Assurance measures, the laboratory
tries to maintain control over these factors
– Well trained phlebotomy staff
– Use of easy patient & specimen identification methods, such
as bar code identification.
– Willingness to be information resource and / or trainers for
physicians and floor personnel often involved with specimen
collection.
Analytical error
– Analytical error
• Random or indeterminate
– Hard or impossible to trace, ie fluctuations in elect. temp,
effects of light, etc
• Systematic or determinant
– Have a definite cause, i.e. piece of equipment that fails to
function properly, poorly trained personnel, contaminated
reagent
• Through Quality Control measures, such as always
running controls, the laboratory limits these errors.
Post-Analytical error
• Errors that occur after the testing process is complete.
– Clerical error.
– Delay
• Quality Assurance measures must be implemented if
problems identified.
Quality control chart
• Mainly the Levey-Jenning’s chart
– Require run of quality control samples
– Require statistical analysis's- standard deviation
– Calculated from the quality control samples in
each run for the day
QC samples
– Standard
• Highly purified substance, whose exact composition is
known.
• Non- biological in nature
• Uses
– Control or patient results can be compared to a standard to
determine their concentration
– Used to calibrate an instrument so control and patient
samples run in the instrument will produce valid results
QC samples
– Controls
• Resemble the patient sample
– Have same characteristics as patient sample, color viscosity
etc.
• Come with range of established values
• The results of any run / analysis must compare to the
‘range of expected’ results to determine acceptability
of the analysis.
Statistical concepts
• When there are data results of the controls,
they can be laid out and evaluated.
– Measures of Central tendency
( how numerical
values can be expressed as a central value )
• Mean - Average value
• Median - Middle observation
• Mode - Most frequent observation
Cont……
• An important tool in the statistical analysis is
determining:
– Standard Deviation (SD)-a measure of the scatter
around the arithmetic average (mean) in a Gaussian
distribution (Bell curve, or normal frequency
distribution)
– Normal or Gaussian distribution (N) is the basis of QC
theory
– Quality Assessment and Quality Control measures must
include a means to identify, classify, and limit error.
Standard Deviation
• For a set of data with a
normal distribution, a
value will fall within a
range of:
 +/- 1 SD 68.2% of the
time
 +/- 2 SD 95.5% of the
time
 +/- 3 SD 99.7% of the
time
Levey-Jennings Chart
• A graphical method for displaying control results and
evaluating whether a procedure is in-control or out-
of-control
• Control values are plotted versus time
• Lines are drawn from point to point to accent any
trends, shifts, or random excursions
• Levey-Jennings chart is the most important control
chart in laboratory quality control.
• It was firstly introduced in 1952 (Levey S. & Jennings
E, 1950).
Levey-Jennings Chart -
Record and Evaluate the Control Values
80
85
90
95
100
105
110
115
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Mean
Day
+1SD
+2SD
+3SD
-1SD
-2SD
-3SD
Findings Over Time
• Ideally we should have control values clustered about the mean (+/-2
SD) with little variation in the upward or downward direction
• Imprecision = large amount of scatter about the mean. Usually caused
by errors in technique
• Inaccuracy = may see as a trend or a shift, usually caused by change in
the testing process
• Random error = no pattern. Usually poor technique, malfunctioning
equipment
Systematic
Error
Random Error
Precise and Accurate
Statistical Concepts
– Shift – when there are 6 consecutive data results on the same
side of the mean
Statistical Concepts
– Trend – when there is a consistent increase OR decrease in
the data points over a period of 6 days. (A line connecting the
dots will cross the mean.)
When does the Control Value
Indicate a Problem?
• Consider using Westgard Control Rules
• Uses premise that 95.5% of control values
should fall within ±2SD
• Commonly applied when two levels of control
are used
Westgard Rules
• “Multirule Quality Control”
• Uses a combination of decision criteria or
control rules
• Allows determination of whether an analytical
run is “in-control” or “out-of-control”
Westgard Rules
(Generally used where 2 levels of
control material are analyzed per run)
• 12S rule
• 13S rule
• 22S rule
• R4S rule
• 41S rule
• 10X rule
Westgard – 12S Rule
• “warning rule”
• One of two control results falls outside ±2SD
• Alerts to possible problems
• Not cause for rejecting a run
• Must then evaluate the 13S rule
12S Rule = A warning to trigger careful
inspection of the control data
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Mean
Day
+1SD
+2SD
+3SD
-1SD
-2SD
-3SD
12S rule
violation
Westgard – 13S Rule
• If either of the two control results falls outside
of ±3SD, rule is violated
• Run must be rejected
13S Rule = Reject the run when a single control
measurement exceeds the +3SD or -3SD control
limit
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Mean
Day
+1SD
+2SD
+3SD
-1SD
-2SD
-3SD
13S rule
violation
Westgard – 22S Rule
• 2 consecutive control values for the same
level fall outside of ±2SD in the same
direction, or
• Both controls in the same run exceed ±2SD
• Patient results cannot be reported
• Requires corrective action
22S Rule = Reject the run when 2 consecutive
control measurements exceed the same
+2SD or -2SD control limit
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
Mean
Day
+1SD
+2SD
+3SD
-1SD
-2SD
-3SD
22S rule
violation
R4s. The distance of two successive control
•values, is over 4s. It is a criterion
•sensitive to random errors. The results
•should be blocked and not reported to the
•patients. (Normally this criterion is used
•with two different control levels/across
•runs – when used with one level, as in this
•example, is applied for two consecutive
•runs).
41s. Four successive control values lie
•between μ+1s and μ+3s or between μ-1s
•and μ-3s. It defines a systematic error. The
•results should be blocked and not reported
•to the patients.

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Quality control in histopathology laboratory

  • 1. Quality Control in Clinical Chemistry/Immunoassays
  • 2. Quality Assurance • Quality assurance (aka QA) – refers to planned and systematic processes that provide confidence of a product's or service's effectiveness. – It makes ‘quality’ a main goal of a production. – From the lab perspective, it is all of the procedures, actions and activities that take place to be sure the results given to the physician are accurate
  • 3. The Quality Assurance Cycle •Data and Lab Management •Safety •Customer Service Patient/Client Prep Sample Collection Sample Receipt and Accessioning Sample Transport Quality Control Record Keeping Reporting Personnel Competency Test Evaluations Testing
  • 4. Quality Assurance & Quality Control • Quality Control (QC) – A procedure or set of procedures intended to ensure that a manufactured product or performed service adheres to a defined set of quality criteria or meets the requirements of the client or customer. – In the laboratory that means ....…
  • 5. Cont…… • At the very basic level in the laboratory, Quality Control - QC refers to the measures that must be included during each assay run to verify that the test system is working properly. Monitors analytical process to allow detection of errors. – This requires the routine gathering & processing of data obtained by testing controls along with patient samples. – The processing of the data very often requires use of statistical procedures.
  • 6. Cont…… • Also called internal quality control • It checks primarily the precision (repeatability or reproducibility) of the method.
  • 7. External Quality Control (EQC). • It includes all QC methods which are performed periodically(i.e. every month, every two months, twice a year) by the laboratory personnel with the contribution of an external center (referral laboratory, scientific associations, diagnostic industry etc.). • It checks primarily the accuracy of the laboratory’s analytical methods. • However, there are certain EQC schemes that check both the accuracy and the precision.
  • 8. Cont… • Other terms for external quality control are: interlaboratory comparisons, proficiency testing (PT) and external quality assessments schemes (EQAS).
  • 9. Proficiency testing • Besides QC, Labs are required to participate in proficiency testing program • It is to validate particular measurement method • Specimens have a known concentration of analyte but not known to the participating labs • The sample should always be treated/handled like the patient sample
  • 10. True Value – True value – an ideal concept, which cannot be achieved – Accepted True value – The value approximating the ‘True Value’; the difference between the two values is negligible. – Error is the discrepancy between the result obtained in the testing process and its ‘True Value’ / ‘Accepted True Value’
  • 11. Error • Sources of Error – Reagents – Standards – Technique – Environment – Specimen collection, handling etc.
  • 12. Types of error • Classified as either – Pre analytical – Analytical – Post analytical OR – Systematic or Random
  • 13. Pre-Analytical error • Includes clerical error, wrong patient, wrong specimen drawn, specimen mis-handled, etc. • Through Quality Assurance measures, the laboratory tries to maintain control over these factors – Well trained phlebotomy staff – Use of easy patient & specimen identification methods, such as bar code identification. – Willingness to be information resource and / or trainers for physicians and floor personnel often involved with specimen collection.
  • 14. Analytical error – Analytical error • Random or indeterminate – Hard or impossible to trace, ie fluctuations in elect. temp, effects of light, etc • Systematic or determinant – Have a definite cause, i.e. piece of equipment that fails to function properly, poorly trained personnel, contaminated reagent • Through Quality Control measures, such as always running controls, the laboratory limits these errors.
  • 15. Post-Analytical error • Errors that occur after the testing process is complete. – Clerical error. – Delay • Quality Assurance measures must be implemented if problems identified.
  • 16. Quality control chart • Mainly the Levey-Jenning’s chart – Require run of quality control samples – Require statistical analysis's- standard deviation – Calculated from the quality control samples in each run for the day
  • 17. QC samples – Standard • Highly purified substance, whose exact composition is known. • Non- biological in nature • Uses – Control or patient results can be compared to a standard to determine their concentration – Used to calibrate an instrument so control and patient samples run in the instrument will produce valid results
  • 18. QC samples – Controls • Resemble the patient sample – Have same characteristics as patient sample, color viscosity etc. • Come with range of established values • The results of any run / analysis must compare to the ‘range of expected’ results to determine acceptability of the analysis.
  • 19. Statistical concepts • When there are data results of the controls, they can be laid out and evaluated. – Measures of Central tendency ( how numerical values can be expressed as a central value ) • Mean - Average value • Median - Middle observation • Mode - Most frequent observation
  • 20. Cont…… • An important tool in the statistical analysis is determining: – Standard Deviation (SD)-a measure of the scatter around the arithmetic average (mean) in a Gaussian distribution (Bell curve, or normal frequency distribution) – Normal or Gaussian distribution (N) is the basis of QC theory – Quality Assessment and Quality Control measures must include a means to identify, classify, and limit error.
  • 21. Standard Deviation • For a set of data with a normal distribution, a value will fall within a range of:  +/- 1 SD 68.2% of the time  +/- 2 SD 95.5% of the time  +/- 3 SD 99.7% of the time
  • 22. Levey-Jennings Chart • A graphical method for displaying control results and evaluating whether a procedure is in-control or out- of-control • Control values are plotted versus time • Lines are drawn from point to point to accent any trends, shifts, or random excursions • Levey-Jennings chart is the most important control chart in laboratory quality control. • It was firstly introduced in 1952 (Levey S. & Jennings E, 1950).
  • 23. Levey-Jennings Chart - Record and Evaluate the Control Values 80 85 90 95 100 105 110 115 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Mean Day +1SD +2SD +3SD -1SD -2SD -3SD
  • 24. Findings Over Time • Ideally we should have control values clustered about the mean (+/-2 SD) with little variation in the upward or downward direction • Imprecision = large amount of scatter about the mean. Usually caused by errors in technique • Inaccuracy = may see as a trend or a shift, usually caused by change in the testing process • Random error = no pattern. Usually poor technique, malfunctioning equipment
  • 27. Statistical Concepts – Shift – when there are 6 consecutive data results on the same side of the mean
  • 28. Statistical Concepts – Trend – when there is a consistent increase OR decrease in the data points over a period of 6 days. (A line connecting the dots will cross the mean.)
  • 29. When does the Control Value Indicate a Problem? • Consider using Westgard Control Rules • Uses premise that 95.5% of control values should fall within ±2SD • Commonly applied when two levels of control are used
  • 30. Westgard Rules • “Multirule Quality Control” • Uses a combination of decision criteria or control rules • Allows determination of whether an analytical run is “in-control” or “out-of-control”
  • 31. Westgard Rules (Generally used where 2 levels of control material are analyzed per run) • 12S rule • 13S rule • 22S rule • R4S rule • 41S rule • 10X rule
  • 32. Westgard – 12S Rule • “warning rule” • One of two control results falls outside ±2SD • Alerts to possible problems • Not cause for rejecting a run • Must then evaluate the 13S rule
  • 33. 12S Rule = A warning to trigger careful inspection of the control data 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Mean Day +1SD +2SD +3SD -1SD -2SD -3SD 12S rule violation
  • 34. Westgard – 13S Rule • If either of the two control results falls outside of ±3SD, rule is violated • Run must be rejected
  • 35. 13S Rule = Reject the run when a single control measurement exceeds the +3SD or -3SD control limit 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Mean Day +1SD +2SD +3SD -1SD -2SD -3SD 13S rule violation
  • 36. Westgard – 22S Rule • 2 consecutive control values for the same level fall outside of ±2SD in the same direction, or • Both controls in the same run exceed ±2SD • Patient results cannot be reported • Requires corrective action
  • 37. 22S Rule = Reject the run when 2 consecutive control measurements exceed the same +2SD or -2SD control limit 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Mean Day +1SD +2SD +3SD -1SD -2SD -3SD 22S rule violation
  • 38. R4s. The distance of two successive control •values, is over 4s. It is a criterion •sensitive to random errors. The results •should be blocked and not reported to the •patients. (Normally this criterion is used •with two different control levels/across •runs – when used with one level, as in this •example, is applied for two consecutive •runs).
  • 39. 41s. Four successive control values lie •between μ+1s and μ+3s or between μ-1s •and μ-3s. It defines a systematic error. The •results should be blocked and not reported •to the patients.