Quality control and quality assurance programs are necessary to ensure reliable and accurate laboratory test results. Quality control involves daily monitoring processes like equipment calibration and testing control samples to verify test accuracy and precision. Quality assessment through external proficiency testing further challenges the quality programs. Proper quality control is implemented through all stages of testing - pre-analytical, analytical and post-analytical. Statistical tools like Levey-Jennings charts and Westgard rules are used to monitor quality control data and identify out of control results. The goal is to minimize errors and validate test results for optimal patient care.