Productivity Advisors is a software consultancy that specializes in advising small and medium enterprises on implementing and customizing Salesforce solutions. They have a team of consultants with expertise in business analysis, solution architecture, and Salesforce administration and configuration. Their consultants help clients leverage the Salesforce ecosystem and have provided guidance on using standard configuration vs custom code, integrating apps, technical resources, and platform limits. They utilize a standard consulting approach of discovery, design, development, and delivery when working with clients on customizations and implementations. Their services include Salesforce customizations, ongoing support like health checks and training, and they focus on understanding business requirements and an iterative development process.