![http://Learning-Layers-eu
The Dilemma of Informal
Learning at the Workplace
How do people learn at the workplace?
• Ask colleagues, search for help, try
things out, learn from experience
• Learning is informal, connected to
work practices, multi-episodic, just-
in time [Hart 2011, Kooken 2009]
How do learning technologies look like?
• follow traditional training models
• based on direct classroom instruction
and courses transfered to the screen
[Kraiger 2008]
highly effective
individualized
contextualized
motivating
does not scale
not persistent
few benefit
expensive](https://image.slidesharecdn.com/2015-09-22layersmindtrek-151008090840-lva1-app6892/85/Scaling-Informal-Learning-Tools-and-Infrastructure-for-Workplace-Learning-3-320.jpg)
Scaling Informal Learning - Tools and Infrastructure for Workplace Learning
- 1. http://Learning-Layers-euhttp://Learning-Layers-eu Learning Layers Scaling up Technologies for Informal Learning in SME Clusters Scaling Informal Learning Designing tools and an infrastructure for workplace learning Tobias Ley, Institute of Informatics,Tallinn University, Estonia Talk at MINDTREK OPEN MIND 2015, Tampere, Finland, 22 September 2015
- 2. http://Learning-Layers-eu Scaling Learning? 2 Villemard, 1910: À l' École, Bibliotèque national de France http://expositions.bnf.fr/utopie/grand/3_95b1.htm
- 3. http://Learning-Layers-eu The Dilemma of Informal Learning at the Workplace How do people learn at the workplace? • Ask colleagues, search for help, try things out, learn from experience • Learning is informal, connected to work practices, multi-episodic, just- in time [Hart 2011, Kooken 2009] How do learning technologies look like? • follow traditional training models • based on direct classroom instruction and courses transfered to the screen [Kraiger 2008] highly effective individualized contextualized motivating does not scale not persistent few benefit expensive
- 4. http://Learning-Layers-eu Mechanisms for Scaling Informal Learning • Address learning in work practices • Unlock peer production and organisational learning • Scaffolding for meaningful learning • Build on common scalable infrastructure • Scale through regional clusters
- 5. http://Learning-Layers-eu Mechanisms for Scaling Informal Learning
- 6. http://Learning-Layers-eu Deployment & Sustainability Scaling in Regional Clusters Architecture & Integration Layer Integration through Common Infrastructure, Software Development and Tools Workplace Learning Layer Integration through Workplace Learning Practices Scaling Informal Learning: Project Architecture 6 Interaction Layers: An Ecosystem of Tools Social Semantic Layer Integration through Shared Meaning Interacting with Physical Objects Interacting with People Interacting with Digital Materials Straw Building How To X3-PVQX3-PJC X3-POZ PLC Equipment
- 7. http://Learning-Layers-eu Deployment & Sustainability Scaling in Regional Clusters Scaling Informal Learning: Project Architecture 7 Interaction Layers: An Ecosystem of Tools Social Semantic Layer Integration through Shared Meaning Interacting with Physical Objects Interacting with People Interacting with Digital Materials Straw Building How To X3-PVQX3-PJC X3-POZ PLC Equipment Architecture & Integration Layer Integration through Common Infrastructure, Software Development and Tools Workplace Learning Layer Integration through Workplace Learning Practices
- 8. http://Learning-Layers-eu DESIGN-BASED RESEARCH AND CO-DESIGN Learning in Work Practices 8 Ley, T., Cook, J., Dennerlein, S., Kravcik, M., Kunzmann, C., Pata, K., Purma, J., Sandars, J., Santos, P., Schmidt, A., Al-Smadi, M., Trattner, C. (2014). Scaling informal learning at the workplace: a model and four designs from a large-scale design-based research effort. British Journal of Educational Technology, in press.
- 10. http://Learning-Layers-eu Straw Building How To X3-PVQX3-PJC X3-POZ PLC Equipment One possible Construction Scenario Explaining the use of a new construction technique and materials on site Making video material available on site through QR tagsUse of video recording and annotation Further questions on the use of the technique connected to site Material, questions and best practices collected and discussed Collection transformed into instructional material to enhance traditional training
- 12. http://Learning-Layers-eu One possible Healthcare Scenario Two practice staff visit a NHS training on a new guideline for dementia Staff collect materials from training and further research for their revalidation Other staff ask questions about the guideline Material and questions evolve into a local implementation plan for the practice Other regional practices and the CSU join the effort to learn about implementation problems and practices Implementation Plan Guideline X3-PVQX3-PJC X3-POZ Dementia
- 14. http://Learning-Layers-eu Contextual Inquiry & Design-based Research 14 http://learning-layers.eu/learning-layers-visits-doctors-and- construction-workers/
- 15. http://Learning-Layers-eu Contextual Inquiry & Design-based Research 15 http://learning-layers.eu/focus-groups-context/ context cards Personas user stories stories of contextual factors
- 16. http://Learning-Layers-eu Deployment & Sustainability Scaling in Regional Clusters Scaling Informal Learning: Project Architecture 16 Social Semantic Layer Integration through Shared Meaning Straw Building How To X3-PVQX3-PJC X3-POZ PLC Equipment Architecture & Integration Layer Integration through Common Infrastructure, Software Development and Tools Workplace Learning Layer Integration through Workplace Learning Practices Interaction Layers: An Ecosystem of Tools Interacting with Physical Objects Interacting with People Interacting with Digital Materials
- 17. http://Learning-Layers-eu AN ECOSYSTEM OF TOOLS TO SUPPORT INFORMAL LEARNING Scaling Informal Learning Interactions 17 Ley, T., Cook, J., Dennerlein, S., Kravcik, M., Kunzmann, C., Pata, K., Purma, J., Sandars, J., Santos, P., Schmidt, A., Al-Smadi, M., Trattner, C. (2014). Scaling informal learning at the workplace: a model and four designs from a large-scale design-based research effort. British Journal of Educational Technology, in press. Tomberg, V., Smadi, M., Treasure-Jones, T., & Ley, T. (2013). A Sensemaking Interface for Supporting Doctor’s Learning at the Workplace – A Paper Prototype Study. In M. Divitini, T. Ley, S. Lindstaedt, V. Pammer, & M. Prilla (Eds.), Proceedings of ECTEL meets ECSCW 2013, the Workshop on Collaborative Technologies for Working and Learning, Sept. 21, 2013, Cyprus (pp. 54–58). Aachen: CEUR Workahop Proceedings. Retrieved from http://ceur-ws.org/Vol-1047/paper12.pdf
- 18. http://Learning-Layers-eu Quick glance at the Layers Apps ► Play Video 18
- 19. http://Learning-Layers-eu Two Examples 19 E-portfolio Bits and Pieces Boundary objects AchSo!
- 20. http://Learning-Layers-eu AchSo! Mobile Learning on the Construction Site 20 Video: http://vimeo.com/84383004 Software: http://developer.learning-layers.eu/tools/ach-so/
- 22. http://Learning-Layers-eu Bits and Pieces - Sensemaking about Learning Experiences 22 Software: http://developer.learning-layers.eu/tools/bits-and-pieces/ Running Demo
- 23. http://Learning-Layers-eu Deployment & Sustainability Scaling in Regional Clusters Scaling Informal Learning: Project Architecture 23 Interaction Layers: An Ecosystem of Tools Interacting with Physical Objects Interacting with People Interacting with Digital Materials Architecture & Integration Layer Integration through Common Infrastructure, Software Development and Tools Workplace Learning Layer Integration through Workplace Learning Practices Social Semantic Layer Integration through Shared Meaning Straw Building How To X3-PVQX3-PJC X3-POZ PLC Equipment
- 24. http://Learning-Layers-eu SHARED MEANING IN ARTEFACT- MEDIATED COLLABORATION Scaling Meaning Making 24 Seitlinger, P., & Ley, T. (2014). Verbatim and semantic imitation in indexing resources on the Web: A fuzzy-trace account of social tagging. Applied Cognitive Psychology, in press. Seitlinger, P., & Ley, T. (2012). Implicit Imitation in Social Tagging: Familiarity and Semantic Reconstruction. In Proceedings of ACM SIGCHI Conference on Human Factors in Computing Systems (CHI 2012) (pp. 1631–1640). New York: ACM Press. Seitlinger, P., Kowald, D., Trattner, C., & Ley, T. (2013). Recommending Tags with a Model of Human Categorization. In Conference on Information and Knowledge Management, CIKM’13, Oct. 27–Nov. 1, 2013, San Francisco, CA, USA. (pp. 2381–2386). New York: ACM Press. doi:10.1145/2505515.2505625 Kump, B., Moskaliuk, J., Dennerlein, S., & Ley, T. (2013). Tracing knowledge co-evolution in a realistic course setting: A wiki-based field experiment. Computers & Education, 69, 60–70.
- 25. http://Learning-Layers-eu How shared meaning emerges in Artefact-Mediated collaboration • How do people come to agreement on meaning in the world? • Shared Meaning is a result of social practices and negotiation around concrete things (Wenger, 1998) • Semantic Stabilization happens over time as people describe things (Wagner et al., 2014) 25 ToiletHow To Lightning SolutionX3-PJC X3-POZ PLC Equipment
- 26. http://Learning-Layers-eu Who When Where What ... ... ... ... ... ... An Artefact Actor Network User Profile Resource Profile Topic Modeling Recommended Resource Each interaction increases the network ... ... and is tracked in the history Trust and Social Network Traces of the Network History Knowledge is built by people interacting with other people and artefacts New Information displayed to Support User Interactions Intelligent Services derive new information 1 2 3 4 5 Who When Where What ... ... ... ... ... ... Who When Where What ... ... ... ... ... ... Who When Where What ... ... ... ... ... ... Whom to ask? What to read and watch? Who are the experts? What do people talk about?What’s the quality?
- 27. http://Learning-Layers-eu A recommender that mimics human thinking • How do you describe this resource? • A mechanisms that guesses the words that you will use • Two step process: – First generate meaning – Then produce words 27 Dementia Guideline NHS Seitlinger, P., Kowald, D., Trattner, C., & Ley, T. (2013). Recommending Tags with a Model of Human Categorization. In Conference on Information and Knowledge Management, CIKM’13, Oct. 27–Nov. 1, 2013, San Francisco, CA, USA. (pp. 2381–2386). New York: ACM Press. doi:10.1145/2505515.2505625
- 28. http://Learning-Layers-eu Deployment & Sustainability Scaling in Regional Clusters Scaling Informal Learning: Project Architecture 28 Interaction Layers: An Ecosystem of Tools Social Semantic Layer Integration through Shared Meaning Interacting with Physical Objects Interacting with People Interacting with Digital Materials Straw Building How To X3-PVQX3-PJC X3-POZ PLC Equipment Workplace Learning Layer Integration through Workplace Learning Practices Architecture & Integration Layer Integration through Common Infrastructure, Software Development and Tools
- 29. http://Learning-Layers-eu A Layers Box for flexible deployment 29 A B C D E LAPPS Layers App Store
- 30. http://Learning-Layers-eu Componentized Architecture and the Layers Box Componentized Architecture based on Services, APIs and Docker Containers
- 31. http://Learning-Layers-eu The Layers Box in Bad Zwischenahn Delivery of the first Layers Box to the Training Center of the Northern German Construction Industry
- 32. http://Learning-Layers-eu DevOps Life Cycle • Rapid release cycles • Strong feedback loop • Continuous integration • Continuous delivery • Continuous deployment • Containerized microservices
- 33. http://Learning-Layers-eu DevOpsUse Life Cycle for Continuous Innovation Involving end users in the design and development process • ideas and needs • co-design • beta testing • context adaptation • awareness
- 34. http://Learning-Layers-eu Open Source Strategy: Developer Hub http://developer.learning-layers.eu ►Check Webinars for how we use these tools!
- 36. http://Learning-Layers-eu Requirements Bazaar • Web-based open continuous innovation platform • Easy to use for end users • Social features for communication between end users and developers • Support for distributed teams • Shall increase commitment of stakeholders • Open API to embed it into apps
- 38. http://Learning-Layers-eu Requirements Bazaar for Continuous Innovation Incorporating DevOpsUse practices Requirements Bazaar Kanban Board Responsive Design
- 39. http://Learning-Layers-eu Project Consortium Basiskarte: digitale-europakarte.de Project Coordination Learning Technology Research Regional Application Clusters Scaling Partners Technology Partners Health Care – Leeds Construction & Building – Bremen
- 40. http://Learning-Layers-eu Scaling Informal Learning: A Multifaceted Challenge • Designing technology that blends into work practices and supports informal learning is a major challenge • An ecosystem of tools can be integrated by technologies that learn about meaning from interactions in social practices • Scaling the technology rests on a componentized architecture based on APIs that is adaptable and controllable for SMEs • EU projects can successfully follow an Open Source Development Strategy 40
- 41. http://Learning-Layers-eu Learning Layers 41 Tobias Ley Tallinn University Institute of Informatics tley@tlu.ee skype tobias_ley Twitter @tobold http://tobiasley.wordpress.com Learning Layers Project ICT EU-FP7, 12mEUR, 2012-2016 Web: http://learning-layers.eu Software: http://github.com/learning-layers
Editor's Notes
- #31: Key components: Layers Adapter Tethys las2peer – scaling OpenID Connect