SharePoint's Social Computing Scorecard - DevConnections Orlando 2011
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Christian Buckley, director at Axceler, discusses the evolution and impact of social media within enterprise environments, particularly focusing on SharePoint. The document evaluates various platforms against specific criteria related to features, ease of use, and collaboration capabilities. It concludes that while SharePoint 2010 may not lead in individual categories, it is regarded as the only platform capable of addressing broader enterprise needs.
SharePoint's Social Computing Scorecard - DevConnections Orlando 2011
- 1. SharePoint’s Social Computing ScorecardChristian BuckleyAxceler@buckleyplanet
- 2. Christian Buckley, Director of Product Evangelism at AxcelerMost recently at Microsoft
- 3. Microsoft Managed Services (now BPOS-Dedicated)
- 4. Advertising Operations, ad platform API program
- 5. Prior to Microsoft, was a senior consultant, working in the software, supply chain, and grid technology spaces focusing on collaboration
- 6. Co-founded and sold a collaboration software company to Rational Software. Also co-authored 3 books on software configuration management and defect tracking for Rational and IBM
- 7. At another startup (E2open), helped design, build, and deploy a SharePoint-like collaboration platform (Collaboration Manager), managing deployment teams to onboard numerous high-tech manufacturing companies, including Hitachi, Matsushita, Seagate, Nortel, Sony, and Cisco
- 8. I live in a small town just east of Seattle, have a daughter in college and 3 boys at home, and I just celebrated my 20th wedding anniversaryMy background
- 9. Improving Collaboration for 16+ YearsMission: To enable enterprises to simplify, optimize, and secure their collaborative platformsDelivered award-winning administration and migration software since 1994Over 2,000 global customersDramatically improve the management of SharePointInnovative products that improve security, scalability, reliability, “deployability”Making IT more effective and efficient and lower the total cost of ownershipFocus on solving specific SharePoint problems (Administration & Migration)Coach enterprises on SharePoint best practicesGive administrators the most innovative tools availableAnticipate customers’ needsDeliver best of breed offeringsStay in lock step with SharePoint development and market trendsAxceler overview
- 10. The rise of social media
- 11. What is social media in the enterprise?
- 12. Social media inside SharePoint
- 14. The contenders
- 16. Summary – how SharePoint 2010 stacks upAgenda
- 17. “Social media is media designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques. Social media uses Internet and web-based technologies to transformbroadcast media monologues (one-to-many) into social media dialogues (many-to-many). It supports the democratization of knowledge and information, transforming people from content consumers into content producers.”Wikipedia.orgDefinitions
- 18. The history of social media in a blink, http://mbresseel.spaces.live.com/Blog/cns%2133234018BF280C82%21345.entry
- 19. The Social Informatics Shift
- 20. The Social Informatics ShiftSocial Informatics is the study of information and communication tools in cultural and institutional contexts.It is a cross-disciplinary focus on usage patterns,and is a blend of sociology, anthropology, psychology, technology and business perspectives, examiningthe changing way in which we do business.(Wikipedia)
- 21. Btw, the word “app” was just made “word of the year” 2011The Social Informatics Shift
- 22. The History of Social MediaBulletin Board Systems (BBS’s) – (1979 – 1995)Images by Robert Watson, http://www.watson.org/~robert/star-lit/wwiv/
- 23. The History of Social MediaCommercial Online Services (1979 – 2001)http://socialmediarockstar.com/history-of-social-media
- 24. What is Social Media in the Enterprise?The Dawn of the Word Wide Web – 1991
- 25. What is Social Media in the Enterprise?IRC, ICQ and Instant Messenger
- 26. The History of Social MediaP2P – BitTorrent – and “Social” Media Sharing
- 27. The History of Social MediaSocial Networking & Social News Websites
- 28. What is Social Media in the Enterprise?
- 29. The History of Social MediaThe Real-Time Statusphere & Location-based Social Web (2008 – ???)
- 30. The Future of Social Media
- 31. Community management toolsOpen identityMicrobloggingSocial CRMEnterprise applications gaining a social layerActivity streamsSocial search, analytics, and filteringEnterprise social media workflowAutomated compliance monitoringNext-generation unified communicationsDion Hinchcliffe, ZDNet, “Ten emerging enterprise 2.0 technologies to watch” http://blogs.zdnet.com/Hinchcliffe/?p=1224Emerging Enterprise Technologies
- 32. Ease of Entry – Internal
- 33. Ease of Entry – External
- 36. Enterprise Content Management (workflow, business process management)
- 37. Building Communities – External Focus
- 38. Team Collaboration – Internal Focus
- 40. CostThe Scorecard / Criteria
- 42. Facebook
- 43. Moderation and privacy controls
- 44. Microblogging
- 45. Activity feeds
- 47. Real-time chat
- 48. Groups / discussion forums
- 49. Advertising
- 50. Events
- 51. Blogging
- 52. App storeFacebookFeaturesScorecardEase of Entry – Internal F
- 53. Ease of Entry – External A
- 54. Discovery B-
- 55. Contextual Search D
- 57. Building Communities A-
- 58. Team Collaboration F
- 59. Real-Time Connections A
- 60. Cost ANingAn online platform for people to create their own social networks.Launched in October 2005 by Marc Andreessen and Gina Bianchini
- 61. Ning
- 62. Branding and visual designModeration and privacy controlsActivity feedsRSS feedsPhotos and videosReal-time chatGroups / discussion forumsEventsBloggingApp store with tools for YouTube, LinkedIn, Facebook, Google AppsNingFeaturesScorecardsEase of Entry – Internal C
- 63. Ease of Entry – External B+
- 64. Discovery C
- 65. Contextual Search F
- 67. Building Communities A
- 68. Team Collaboration C+
- 69. Real-Time Connections C+
- 70. Cost B
- 71. Enterprise social networkingSecure collaboration with internal and external people
- 72. Search archives of messages/profiles/tags
- 73. Mobile appYammerFeaturesScorecardsEase of Entry – Internal A
- 74. Ease of Entry – External F
- 75. Discovery C
- 76. Contextual Search C
- 78. Building Communities C
- 79. Team Collaboration D+
- 80. Real-Time Connections CPost a StatusThreaded FB like discussionsMessages/AlertsCustomDashboard
- 81. Real time feeds
- 82. Sales visibility
- 83. Activity Stream
- 84. Collaboration
- 85. Manage & track campaigns
- 87. Improved marketing effortsSalesforceFeaturesScorecardEase of Entry – Internal A
- 88. Ease of Entry – External F
- 89. Discovery B
- 90. Contextual Search D
- 92. Building Communities D
- 93. Team Collaboration D
- 94. Real-Time Connections C
- 97. Document ChatGoogle DocsFeaturesScorecardEase of Entry – Internal A-
- 98. Ease of Entry – External B
- 99. Discovery F
- 100. Contextual Search F
- 102. Building Communities F
- 103. Team Collaboration B+
- 104. Real-Time Connections BJiveJive is a Social Business Software platform -- a web-based application for creating online communities that incorporates a broad range of features found in social networking software, community software, and collaboration software.
- 105. Jive
- 106. Jive
- 107. Social media monitoring tools
- 110. Social CRM
- 112. Network / expertise discovery
- 113. Metrics, usage patterns, network data
- 115. Uses OpenSocial API
- 116. Microblogging, IM, presence awarenessJiveFeaturesScorecardEase of Entry – Internal A
- 117. Ease of Entry – External A
- 118. Discovery A
- 119. Contextual Search A
- 120. Enterprise Content Management B-
- 121. Building Communities A
- 122. Team Collaboration B
- 123. Real-Time Connections A
- 124. Cost
- 125. Collaboration using a familiar file structure
- 126. Sync desktop files to a box
- 127. Mobile app
- 130. Discussions and commentingBox.netFeaturesScorecardEase of Entry – Internal B
- 131. Ease of Entry – External A
- 132. Discovery ?
- 133. Contextual Search D
- 135. Building Communities F
- 136. Team Collaboration C
- 137. Real-Time Connections D
- 141. User profiles (My Sites)
- 143. Knowledge mining
- 144. Bookmarks (replaces My Links)
- 145. Feedback/rating
- 146. Note board (Wall)
- 147. Podcasting kit
- 148. Social tagging
- 149. Expertise tagging
- 150. Wikis
- 151. Share & Track tab
- 152. Individual and team blogs
- 153. People and social searchSharePoint 2010FeaturesScorecardEase of Entry – Internal A+
- 154. Ease of Entry – External C
- 155. Discovery B+
- 156. Contextual Search B+
- 157. Enterprise Content Management B+
- 158. Building Communities C
- 159. Team Collaboration A
- 160. Real-Time Connections BSharePoint may not win in any single category, however it is viewed by Gartner and other analyst firms as the only platform able to execute on broader enterprise needsFinal Scorecard
- 161. Your Feedback is ImportantPlease fill out a session evaluation form drop it off at the conference registration desk.Thank you!
- 162. Christian Buckleycbuck@axceler.com+1 425-246-2823@buckleyPLANETwww.buckleyPLANET.comAdditional Resources Enabling Social Media through Metadata http://slidesha.re/gdjoazManaged Metadata in SharePoint 2010, Scott Singleton http://slidesha.re/hNPeAQThe Battle for Metadata in SharePoint 2010, Michal Pisarek http://bit.ly/g7vFWNContact me
Editor's Notes
- #10: Users don’t want to have to go find itThey want it “to just work”Content anywhereSmart solutions that know what I want before I know I want it