SlideShare a Scribd company logo
FUJITSU Software Interstage Business Operations Platform:
A Foundation for Smart Process Applications
Keith Swenson
VP R&D, Chief Architect
Fujitsu America, Inc.
May 30, 2013
Copyright 2013 Fujitsu America, Inc.
We are a software company with a mission…
Copyright 2013 Fujitsu America, Inc.
We help our customers to improve
their business operations with world-class,
process-oriented software which allows them
to change and innovate the way they do business
with greater speed and flexibility.
2
Add Agility to IT and Accelerate Time-to-Value
Software
Business
Change Cycle:
Business
Strategy
Technology
Change Cycle:
IT Infrastructure
Business Needs
Supporting Technology
Organizational
Structure
Copyright 2013 Fujitsu America, Inc.3
Add Agility to IT and Accelerate Time-to-Value
Software
Business
Change Cycle:
1-2
years(s)
Business
Strategy
Technology
Change Cycle:
IT Infrastructure
Business Needs
Supporting Technology
Organizational
Structure
Copyright 2013 Fujitsu America, Inc.4
Add Agility to IT and Accelerate Time-to-Value
Software
Business
Change Cycle:
1-2
years(s)
3-6
months
Business
Strategy
Technology
Change Cycle:
IT Infrastructure
Business Needs
Supporting Technology
Organizational
Structure
Copyright 2013 Fujitsu America, Inc.5
Add Agility to IT and Accelerate Time-to-Value
Software
Business
Change Cycle:
1-2
years(s)
3-6
months
6-10
years
6-10
years
Business
Strategy
Technology
Change Cycle:
IT Infrastructure
Business Needs
Supporting Technology
Organizational
Structure
Copyright 2013 Fujitsu America, Inc.6
Add Agility to IT and Accelerate Time-to-Value
Software
Business
Change Cycle:
1-2
years(s)
3-6
months
6-10
years
6-10
years
Business
Strategy
Technology
Change Cycle:
IT Infrastructure
Smart Process Apps Synchronize
Business & IT Change Cycles
Business Needs
Supporting Technology
Organizational
Structure
Copyright 2013 Fujitsu America, Inc.7
How Smart Process Apps give you ERP Agility
ERP Agility
 Instead of building inside ERP, you
build Smart Process App outside the
ERP: allow agile business innovation
and better collaboration.
 Use ERP connectors to enable
process-driven integration, flexible
customization involving ERP and
multiple systems, and improved
visibility across those data silos.
Copyright 2013 FUJITSU America Inc.8
Rigid ERP
 ERP does what it does very well
 It is powerful, reliable, and gets the core
business functions done
 But it isn‟t the place to innovate to
differentiate your business
 As you grow and evolve, you need to make
changes happen quickly
 Your business has processes that span
many business units, systems, countries
and data
 ERP systems lack the agility to quickly
change and innovate
What you need to create Smart Process Apps
 Out-of-the-box connectivity of your ERP to other systems, people and
business processes
 Build multi-channel composite business applications above ERP
 Unlock business value by combining the „best of the cloud‟ with your ERP
system
 A single, integrated view of information including ERP
 Improved enterprise processes and business operations beyond the
boundaries of ERP
 Collaboration beyond ERP across the supply chain
9
Copyright 2013 FUJITSU America
Interstage Business Operations Platform
Interstage Business Operations Platform (BOP)
Smart Services Grid
Service Oriented Architecture (SOA)
Enterprise Service
Bus
Business
Services
Master Data
Management
Business Process Management Suite (BPMS)
Business
Process
Management
Case
Management
Rules
Management
Business Activity
Monitoring
Composite Application Framework (CAF)
Composite
Application
User Interfaces
Task
Management
CollaborativeWorkspace
Copyright 2013 Fujitsu America, Inc.10
A single platform, combining the world of Integration, Business
Process Management, and Composite Application Development
Enables true business and IT collaboration via a single
Collaborative Workspace
Support for any type of workflow including human-to-human
workflows, system-to-system integration-type interactions and hybrid
processes
Modern and open platform, built on a secure, highly available and
scalable architecture
Designed to support multi-tenancy and cloud deployment – deploy
an application development environment in a matter of hours
Interstage BOP Differentiators
Copyright 2013 Fujitsu America, Inc.11
Key BOP Features Enabling Smart Process Apps
 Composite Applications
 Dynamic Case Management
 Enterprise Scale SOA-based Integration
 Master Data Management
 On-Premise and the Cloud
Copyright 2013 Fujitsu America, Inc.12
Key Features: Composite Applications
Composite applications are particularly suitable for:
Subject matter experts and knowledge workers
Anyone participating in a process
Delivering a rich, effective customer experience
 What is it?
 A way of building user interfaces to present processes, cases,
applications, dashboards etc to users
 The capability for business users to self assemble or compose
business mash-ups made up of internal and external information
 What does it give you?
 High levels of productivity and speed for subject matter experts
to create, share and publish relevant business applications
 Technology in the workplace that is as productive as the
consumer IT people use outside work
 Disposable application that solves a problem but can be thrown
away
 Mix and match structured data from internal systems (e.g. ERP)
with external data (e.g. Google Maps)
 A rich way of participating in processes and giving the right
information in one place to the right person (customer,
employee, business manager)
Copyright 2013 Fujitsu America, Inc.13
Key Features: Dynamic Case Management
Dynamic Case Management is particularly suitable for:
 Investigative case applications
 Fraud, Legal, Regulatory compliance
 Service request case applications
 Customer service, Underwriting, Claims
 Incident management case applications
 Exception management, Healthcare, Complaint management
 What is it?
 A typical process centric approach is suitable for task driven,
structured and standardized functions of an organization
 A case centric approach is suitable for case and knowledge
driven, unstructured and collaborative functions that need to
capture the experience and expertise of subject matter
experts
 What does it give you?
 Collaboration and high speed change for dynamic, ad-hoc,
unstructured operations but with high productivity, efficiency
and governance
 Better decision support without constraints whilst retaining
flexibility and control
 Fully integrated cases with the data, systems & documents
for an actionable single view of case across the enterprise
 Automation of what makes sense to reduce the workload for
“commodity” processes
Copyright 2013 Fujitsu America, Inc.14
Key Features: Enterprise Scale SOA-based Integration
The SOA Grid is particularly suitable for:
 Legacy modernization
 System to system orchestration
 Extending ERP systems
 What is it?
 A full integration capability built around an Enterprise Service
Bus delivering Service Orientated Architecture
 The Interstage BOP has a SOA grid at is foundation to deliver
connectivity, advanced integration and business services to
support organization wide, mission critical BPM
 What does it give you?
 A single URL for anything (a process, rule, UI, case, MDM etc)
 A way of ensuring enterprise wide business processes work
seamlessly with the existing IT estate
 A robust, highly available, highly scalable framework allows
non-stop execution of business processes
 Enables enterprises to adapt rapidly to changing business
needs and substantially lowering the total cost of ownership
Copyright 2013 Fujitsu America, Inc.15
Key Features: Master Data Management
Master Data Management is particularly suitable for:
 A single view of risk
 A single view of customer or employee
 A single view of product
 What is it?
 A real-time, single, uniform view of data regardless of source
from across an organization giving a consistent context for the
use of data everywhere within the organization
 Data stays where it is – this is not “rip and replace” but “leave
and layer”. Integration to data is read & write, data is loosely
coupled
 What does it give you?
 A standards based, reusable single view of data available as a
service
 Better, more complete information for your business processes
for customer service, compliance, up-sell/cross-sell etc
 More intelligent decision making for key stakeholders
 Reduced complexity of data access, transformation,
aggregation and integration behind a standard data service
layer
Copyright 2013 Fujitsu America, Inc.16
Key Features: On-Premise and the Cloud
BPM in the cloud is particularly suitable for:
 Outsourcing, BPO and systems integrators
 Combining the best of SaaS with existing legacy
 Flexible charging models – e.g. subscriptions
 What is it?
 Enterprise wide BPM in the cloud, on-premise or a hybrid mix of
both
 The Interstage platform can run in the public cloud, the private
cloud, on-premise or hosted by a delivery partner. It is exactly the
same platform.
 What does it give you?
 Business processes spanning the people, applications and services
regardless of where they are. A business process could orchestrate
SAP, Siebel, Salesforce, Google, Azure etc
 Choice of using the cloud, not using the cloud, moving to the cloud
when it makes business sense
 The best of both worlds – make use of innovative SaaS applications
together with traditional applications and existing legacy
 The option of being able to run your business processes as a
service (BPaaS) but retain control of your differentiation and
innovation
Copyright 2013 Fujitsu America, Inc.17
 Business processes typically span
many systems, business units and the
extended enterprise
 ERP‟s are usually not accessible
outside the corporate network
 BOP supports the extended enterprise
by connecting
suppliers, agents, customers and
external experts to the SAP system
with tailored fit-for-purpose business
solutions
 Customers have taken this approach
to quickly build applications and
portals, both on the supply, as well as
the demand-side, focusing on „ease of
use‟ and speed of collaboration
Case Study 1: Extending The Enterprise
18 Copyright 2013 Fujitsu America, Inc.
 Build flexible, mobile, process-driven
applications on top of SAP and other
packaged applications such as CRM
and HR solutions
 Involve internal stakeholders who do not
use SAP for their day-to-day jobs in
approval processes and collaboration
 Cross organizational boundaries
 Create more mission critical applications
 Eg CRM applications that are tailor made
and tie multiple systems and data sources
together
Case Study 2: Quickly Build New Applications / Functionality
19 Copyright 2013 Fujitsu America, Inc.
 Unlock application and information silos
 Gain visibility, control, speed of
change, innovation and flexibility
 Reduce costs, time-to-market, inefficiency
and expensive ERP customizations
 Integrate, orchestrate and leverage a
diversified SAP and IT landscape by bridging
the gap between different systems
 Maximize business potential of the current
and future IT infrastructure
 Develop robust and flexible
integrations, leveraging the speed of
development and re-use capabilities of the
BOP
Case Study 3: Connect ERP To Business Critical Applications
20 Copyright 2013 Fujitsu America, Inc.
Q&A
For more information visit us at
http://www.fujitsu.com/interstage
or email at
interstage@us.fujitsu.com
Copyright 2013 Fujitsu America, Inc.21
Smart Process Apps on Interstage BOP

More Related Content

PDF
SaaS Whitepaper
PDF
Everything as a Service
PDF
SageX3_CIO_Whitepaper
PDF
How to harness big data to drive performance across your project portfolio
PDF
Is the cloud right for your business?
PPTX
What cloud computing means for the future of HR
PDF
Is the cloud right for your business?
PDF
FS Netmagic - Whitepaper
SaaS Whitepaper
Everything as a Service
SageX3_CIO_Whitepaper
How to harness big data to drive performance across your project portfolio
Is the cloud right for your business?
What cloud computing means for the future of HR
Is the cloud right for your business?
FS Netmagic - Whitepaper

What's hot (20)

PDF
Sa*ple
PDF
The Smarter Way To Manage Data
PDF
Alfa bank installed Micro Focus Performance Centre
PDF
AGILE CLOUD: NAVIGATING THE TRANSITION TO MANAGE IT
PDF
oracle-total-cloud-2346917
PPTX
Internet and related technologies and erp
PDF
How Agile Application Portfolio Rationalization Delivers Digital Success
PDF
Cognizanti Journal: XaaS, Code Halos, SMAC and the Future of Work
PDF
The data center impact of cloud, analytics, mobile, social and security rlw03...
PPTX
Enterprise Information Management
PDF
IBM: Redefining Enterprise Systems
PDF
Dealing with Big Data: Planning for and Surviving the Petabyte Age
PPTX
Latest trends of erp
PDF
Enterprise Case Study: Enabling a More Mobile Way of Working
PDF
10120140502012
PDF
Erp cloud white paper final
PDF
Cloud based accounting
PPTX
B2B in Action – Case Studies
PDF
Current trends in enterprise application integration
PDF
Migrating apps-to-the-cloud-final
Sa*ple
The Smarter Way To Manage Data
Alfa bank installed Micro Focus Performance Centre
AGILE CLOUD: NAVIGATING THE TRANSITION TO MANAGE IT
oracle-total-cloud-2346917
Internet and related technologies and erp
How Agile Application Portfolio Rationalization Delivers Digital Success
Cognizanti Journal: XaaS, Code Halos, SMAC and the Future of Work
The data center impact of cloud, analytics, mobile, social and security rlw03...
Enterprise Information Management
IBM: Redefining Enterprise Systems
Dealing with Big Data: Planning for and Surviving the Petabyte Age
Latest trends of erp
Enterprise Case Study: Enabling a More Mobile Way of Working
10120140502012
Erp cloud white paper final
Cloud based accounting
B2B in Action – Case Studies
Current trends in enterprise application integration
Migrating apps-to-the-cloud-final
Ad

Viewers also liked (20)

PDF
Keynote Gartner Business Process Management Summit, February 2009, London
PPTX
Desafios para o uso de TICs aplicadas à educação
PPTX
Edutec2016
PPT
Unit 4
PPT
02 Numbers 1 10
PPT
Escriptura humanistica
KEY
HaagaHelia Ebusiness presentation
PPT
Alfabet Etrusc
PPT
Fball Gibbs Alex Gibbs Zone Coaching Points
PPT
Free Culture! Public Domain Photography on the Web
PDF
Melinda: Methods and tools for Web Data Interlinking
PPT
zadacha4
PPTX
Difusió Europea Del Renaixement
PPT
Pass Serie Spistol3 Revised
PPSX
Ave+MaríA..
PPT
Game accessibilty in special education
PPTX
How Planning Inspires Greatness
PPS
香港六合彩
PDF
Ymmärrätkö kuinka iso juttu digitaalinen kuluttaja on?
PPT
SA教材上傳到Moodle
Keynote Gartner Business Process Management Summit, February 2009, London
Desafios para o uso de TICs aplicadas à educação
Edutec2016
Unit 4
02 Numbers 1 10
Escriptura humanistica
HaagaHelia Ebusiness presentation
Alfabet Etrusc
Fball Gibbs Alex Gibbs Zone Coaching Points
Free Culture! Public Domain Photography on the Web
Melinda: Methods and tools for Web Data Interlinking
zadacha4
Difusió Europea Del Renaixement
Pass Serie Spistol3 Revised
Ave+MaríA..
Game accessibilty in special education
How Planning Inspires Greatness
香港六合彩
Ymmärrätkö kuinka iso juttu digitaalinen kuluttaja on?
SA教材上傳到Moodle
Ad

Similar to Smart Process Apps on Interstage BOP (20)

PPT
Interstage BPM 2011
PDF
9sept2009 fujitsu
PPTX
Mark Willemse - Strategy & Deployment Journey
PDF
Business process-platform
PDF
Beyond the Portal: What is WebSphere?
PPT
Costandopportunitycostofarchitecturalinitiatives 090311132631-phpapp01
PDF
Mohan k. bavirisetty introduction to semantic soa & bpm sept 14 2010 v 1.0
PDF
Cordys Cloud Harbor Webinar 15 Dec09
PPT
IFIP 8.2 Panel On The Service Economy
PPTX
SOA_BPM_12c_launch_event__overview_lucasjellema_17july2014
PPTX
Introducing Oracle Fusion Middleware 12.1.3 and especially SOA Suite and BPM ...
PDF
SAP Enterprise Modeling Applications (ARIS)
PPTX
Cordys presentation
PPTX
Make Your Business More Flexible with Scalable Business Process Management So...
PDF
A case of Fusion Middleware - iLOUG 2013
PDF
Business Modeling and the Business Analyst
PPTX
Augmenting IT strategy with Enterprise architecture assessment
PDF
MBIT Graduate Project Presentation
PDF
Cloud Azure Market Research and Service Offerings by RapidValue
PDF
Build end-to-end solutions with BlueMix, Avi Vizel & Ziv Dai, IBM
Interstage BPM 2011
9sept2009 fujitsu
Mark Willemse - Strategy & Deployment Journey
Business process-platform
Beyond the Portal: What is WebSphere?
Costandopportunitycostofarchitecturalinitiatives 090311132631-phpapp01
Mohan k. bavirisetty introduction to semantic soa & bpm sept 14 2010 v 1.0
Cordys Cloud Harbor Webinar 15 Dec09
IFIP 8.2 Panel On The Service Economy
SOA_BPM_12c_launch_event__overview_lucasjellema_17july2014
Introducing Oracle Fusion Middleware 12.1.3 and especially SOA Suite and BPM ...
SAP Enterprise Modeling Applications (ARIS)
Cordys presentation
Make Your Business More Flexible with Scalable Business Process Management So...
A case of Fusion Middleware - iLOUG 2013
Business Modeling and the Business Analyst
Augmenting IT strategy with Enterprise architecture assessment
MBIT Graduate Project Presentation
Cloud Azure Market Research and Service Offerings by RapidValue
Build end-to-end solutions with BlueMix, Avi Vizel & Ziv Dai, IBM

More from Keith Swenson (20)

PDF
Finding documents in Cognoscenti
PDF
mcetech2015
PDF
mri-bp2015
PDF
BPM2014
PDF
Adaptive Case Management Workshop 2014 - Keynote
PDF
Seven Domains of Predictability - BPMCM 2014
PPTX
2014 bpm next_slide_share
PDF
OpenID Protocol Explained
PDF
New Tools: ACM for Human Resources
PDF
EDOC2013
PDF
Seven Domains of Predictability
PDF
BPMNext 2013 Swenson
PPTX
Position paperpresentation
PPTX
PEHRS Presentation on ACM
PPT
Taming The Unpredictable: Real-World Adaptive Case Management
PPT
Figures for Mastering the Unpredictable
PPT
The Nature of Knowledge Work
PPT
Sap Tech Ed06 Asug Wf
PPT
Large-Scale Federated BPM / Workflow
PPT
BPM Model Preserving Strategy vs. Model Transforming Strategy
Finding documents in Cognoscenti
mcetech2015
mri-bp2015
BPM2014
Adaptive Case Management Workshop 2014 - Keynote
Seven Domains of Predictability - BPMCM 2014
2014 bpm next_slide_share
OpenID Protocol Explained
New Tools: ACM for Human Resources
EDOC2013
Seven Domains of Predictability
BPMNext 2013 Swenson
Position paperpresentation
PEHRS Presentation on ACM
Taming The Unpredictable: Real-World Adaptive Case Management
Figures for Mastering the Unpredictable
The Nature of Knowledge Work
Sap Tech Ed06 Asug Wf
Large-Scale Federated BPM / Workflow
BPM Model Preserving Strategy vs. Model Transforming Strategy

Recently uploaded (20)

PDF
Network Security Unit 5.pdf for BCA BBA.
PDF
Assigned Numbers - 2025 - Bluetooth® Document
PPTX
Spectroscopy.pptx food analysis technology
PDF
Dropbox Q2 2025 Financial Results & Investor Presentation
PPTX
KOM of Painting work and Equipment Insulation REV00 update 25-dec.pptx
PDF
Build a system with the filesystem maintained by OSTree @ COSCUP 2025
PDF
Architecting across the Boundaries of two Complex Domains - Healthcare & Tech...
PPT
“AI and Expert System Decision Support & Business Intelligence Systems”
PPTX
Digital-Transformation-Roadmap-for-Companies.pptx
PPTX
Big Data Technologies - Introduction.pptx
PPTX
20250228 LYD VKU AI Blended-Learning.pptx
PDF
Approach and Philosophy of On baking technology
PDF
Review of recent advances in non-invasive hemoglobin estimation
PDF
Building Integrated photovoltaic BIPV_UPV.pdf
PDF
Profit Center Accounting in SAP S/4HANA, S4F28 Col11
PDF
Encapsulation theory and applications.pdf
PDF
MIND Revenue Release Quarter 2 2025 Press Release
PPTX
Machine Learning_overview_presentation.pptx
PDF
Spectral efficient network and resource selection model in 5G networks
PDF
A comparative analysis of optical character recognition models for extracting...
Network Security Unit 5.pdf for BCA BBA.
Assigned Numbers - 2025 - Bluetooth® Document
Spectroscopy.pptx food analysis technology
Dropbox Q2 2025 Financial Results & Investor Presentation
KOM of Painting work and Equipment Insulation REV00 update 25-dec.pptx
Build a system with the filesystem maintained by OSTree @ COSCUP 2025
Architecting across the Boundaries of two Complex Domains - Healthcare & Tech...
“AI and Expert System Decision Support & Business Intelligence Systems”
Digital-Transformation-Roadmap-for-Companies.pptx
Big Data Technologies - Introduction.pptx
20250228 LYD VKU AI Blended-Learning.pptx
Approach and Philosophy of On baking technology
Review of recent advances in non-invasive hemoglobin estimation
Building Integrated photovoltaic BIPV_UPV.pdf
Profit Center Accounting in SAP S/4HANA, S4F28 Col11
Encapsulation theory and applications.pdf
MIND Revenue Release Quarter 2 2025 Press Release
Machine Learning_overview_presentation.pptx
Spectral efficient network and resource selection model in 5G networks
A comparative analysis of optical character recognition models for extracting...

Smart Process Apps on Interstage BOP

  • 1. FUJITSU Software Interstage Business Operations Platform: A Foundation for Smart Process Applications Keith Swenson VP R&D, Chief Architect Fujitsu America, Inc. May 30, 2013 Copyright 2013 Fujitsu America, Inc.
  • 2. We are a software company with a mission… Copyright 2013 Fujitsu America, Inc. We help our customers to improve their business operations with world-class, process-oriented software which allows them to change and innovate the way they do business with greater speed and flexibility. 2
  • 3. Add Agility to IT and Accelerate Time-to-Value Software Business Change Cycle: Business Strategy Technology Change Cycle: IT Infrastructure Business Needs Supporting Technology Organizational Structure Copyright 2013 Fujitsu America, Inc.3
  • 4. Add Agility to IT and Accelerate Time-to-Value Software Business Change Cycle: 1-2 years(s) Business Strategy Technology Change Cycle: IT Infrastructure Business Needs Supporting Technology Organizational Structure Copyright 2013 Fujitsu America, Inc.4
  • 5. Add Agility to IT and Accelerate Time-to-Value Software Business Change Cycle: 1-2 years(s) 3-6 months Business Strategy Technology Change Cycle: IT Infrastructure Business Needs Supporting Technology Organizational Structure Copyright 2013 Fujitsu America, Inc.5
  • 6. Add Agility to IT and Accelerate Time-to-Value Software Business Change Cycle: 1-2 years(s) 3-6 months 6-10 years 6-10 years Business Strategy Technology Change Cycle: IT Infrastructure Business Needs Supporting Technology Organizational Structure Copyright 2013 Fujitsu America, Inc.6
  • 7. Add Agility to IT and Accelerate Time-to-Value Software Business Change Cycle: 1-2 years(s) 3-6 months 6-10 years 6-10 years Business Strategy Technology Change Cycle: IT Infrastructure Smart Process Apps Synchronize Business & IT Change Cycles Business Needs Supporting Technology Organizational Structure Copyright 2013 Fujitsu America, Inc.7
  • 8. How Smart Process Apps give you ERP Agility ERP Agility  Instead of building inside ERP, you build Smart Process App outside the ERP: allow agile business innovation and better collaboration.  Use ERP connectors to enable process-driven integration, flexible customization involving ERP and multiple systems, and improved visibility across those data silos. Copyright 2013 FUJITSU America Inc.8 Rigid ERP  ERP does what it does very well  It is powerful, reliable, and gets the core business functions done  But it isn‟t the place to innovate to differentiate your business  As you grow and evolve, you need to make changes happen quickly  Your business has processes that span many business units, systems, countries and data  ERP systems lack the agility to quickly change and innovate
  • 9. What you need to create Smart Process Apps  Out-of-the-box connectivity of your ERP to other systems, people and business processes  Build multi-channel composite business applications above ERP  Unlock business value by combining the „best of the cloud‟ with your ERP system  A single, integrated view of information including ERP  Improved enterprise processes and business operations beyond the boundaries of ERP  Collaboration beyond ERP across the supply chain 9 Copyright 2013 FUJITSU America
  • 10. Interstage Business Operations Platform Interstage Business Operations Platform (BOP) Smart Services Grid Service Oriented Architecture (SOA) Enterprise Service Bus Business Services Master Data Management Business Process Management Suite (BPMS) Business Process Management Case Management Rules Management Business Activity Monitoring Composite Application Framework (CAF) Composite Application User Interfaces Task Management CollaborativeWorkspace Copyright 2013 Fujitsu America, Inc.10
  • 11. A single platform, combining the world of Integration, Business Process Management, and Composite Application Development Enables true business and IT collaboration via a single Collaborative Workspace Support for any type of workflow including human-to-human workflows, system-to-system integration-type interactions and hybrid processes Modern and open platform, built on a secure, highly available and scalable architecture Designed to support multi-tenancy and cloud deployment – deploy an application development environment in a matter of hours Interstage BOP Differentiators Copyright 2013 Fujitsu America, Inc.11
  • 12. Key BOP Features Enabling Smart Process Apps  Composite Applications  Dynamic Case Management  Enterprise Scale SOA-based Integration  Master Data Management  On-Premise and the Cloud Copyright 2013 Fujitsu America, Inc.12
  • 13. Key Features: Composite Applications Composite applications are particularly suitable for: Subject matter experts and knowledge workers Anyone participating in a process Delivering a rich, effective customer experience  What is it?  A way of building user interfaces to present processes, cases, applications, dashboards etc to users  The capability for business users to self assemble or compose business mash-ups made up of internal and external information  What does it give you?  High levels of productivity and speed for subject matter experts to create, share and publish relevant business applications  Technology in the workplace that is as productive as the consumer IT people use outside work  Disposable application that solves a problem but can be thrown away  Mix and match structured data from internal systems (e.g. ERP) with external data (e.g. Google Maps)  A rich way of participating in processes and giving the right information in one place to the right person (customer, employee, business manager) Copyright 2013 Fujitsu America, Inc.13
  • 14. Key Features: Dynamic Case Management Dynamic Case Management is particularly suitable for:  Investigative case applications  Fraud, Legal, Regulatory compliance  Service request case applications  Customer service, Underwriting, Claims  Incident management case applications  Exception management, Healthcare, Complaint management  What is it?  A typical process centric approach is suitable for task driven, structured and standardized functions of an organization  A case centric approach is suitable for case and knowledge driven, unstructured and collaborative functions that need to capture the experience and expertise of subject matter experts  What does it give you?  Collaboration and high speed change for dynamic, ad-hoc, unstructured operations but with high productivity, efficiency and governance  Better decision support without constraints whilst retaining flexibility and control  Fully integrated cases with the data, systems & documents for an actionable single view of case across the enterprise  Automation of what makes sense to reduce the workload for “commodity” processes Copyright 2013 Fujitsu America, Inc.14
  • 15. Key Features: Enterprise Scale SOA-based Integration The SOA Grid is particularly suitable for:  Legacy modernization  System to system orchestration  Extending ERP systems  What is it?  A full integration capability built around an Enterprise Service Bus delivering Service Orientated Architecture  The Interstage BOP has a SOA grid at is foundation to deliver connectivity, advanced integration and business services to support organization wide, mission critical BPM  What does it give you?  A single URL for anything (a process, rule, UI, case, MDM etc)  A way of ensuring enterprise wide business processes work seamlessly with the existing IT estate  A robust, highly available, highly scalable framework allows non-stop execution of business processes  Enables enterprises to adapt rapidly to changing business needs and substantially lowering the total cost of ownership Copyright 2013 Fujitsu America, Inc.15
  • 16. Key Features: Master Data Management Master Data Management is particularly suitable for:  A single view of risk  A single view of customer or employee  A single view of product  What is it?  A real-time, single, uniform view of data regardless of source from across an organization giving a consistent context for the use of data everywhere within the organization  Data stays where it is – this is not “rip and replace” but “leave and layer”. Integration to data is read & write, data is loosely coupled  What does it give you?  A standards based, reusable single view of data available as a service  Better, more complete information for your business processes for customer service, compliance, up-sell/cross-sell etc  More intelligent decision making for key stakeholders  Reduced complexity of data access, transformation, aggregation and integration behind a standard data service layer Copyright 2013 Fujitsu America, Inc.16
  • 17. Key Features: On-Premise and the Cloud BPM in the cloud is particularly suitable for:  Outsourcing, BPO and systems integrators  Combining the best of SaaS with existing legacy  Flexible charging models – e.g. subscriptions  What is it?  Enterprise wide BPM in the cloud, on-premise or a hybrid mix of both  The Interstage platform can run in the public cloud, the private cloud, on-premise or hosted by a delivery partner. It is exactly the same platform.  What does it give you?  Business processes spanning the people, applications and services regardless of where they are. A business process could orchestrate SAP, Siebel, Salesforce, Google, Azure etc  Choice of using the cloud, not using the cloud, moving to the cloud when it makes business sense  The best of both worlds – make use of innovative SaaS applications together with traditional applications and existing legacy  The option of being able to run your business processes as a service (BPaaS) but retain control of your differentiation and innovation Copyright 2013 Fujitsu America, Inc.17
  • 18.  Business processes typically span many systems, business units and the extended enterprise  ERP‟s are usually not accessible outside the corporate network  BOP supports the extended enterprise by connecting suppliers, agents, customers and external experts to the SAP system with tailored fit-for-purpose business solutions  Customers have taken this approach to quickly build applications and portals, both on the supply, as well as the demand-side, focusing on „ease of use‟ and speed of collaboration Case Study 1: Extending The Enterprise 18 Copyright 2013 Fujitsu America, Inc.
  • 19.  Build flexible, mobile, process-driven applications on top of SAP and other packaged applications such as CRM and HR solutions  Involve internal stakeholders who do not use SAP for their day-to-day jobs in approval processes and collaboration  Cross organizational boundaries  Create more mission critical applications  Eg CRM applications that are tailor made and tie multiple systems and data sources together Case Study 2: Quickly Build New Applications / Functionality 19 Copyright 2013 Fujitsu America, Inc.
  • 20.  Unlock application and information silos  Gain visibility, control, speed of change, innovation and flexibility  Reduce costs, time-to-market, inefficiency and expensive ERP customizations  Integrate, orchestrate and leverage a diversified SAP and IT landscape by bridging the gap between different systems  Maximize business potential of the current and future IT infrastructure  Develop robust and flexible integrations, leveraging the speed of development and re-use capabilities of the BOP Case Study 3: Connect ERP To Business Critical Applications 20 Copyright 2013 Fujitsu America, Inc.
  • 21. Q&A For more information visit us at http://www.fujitsu.com/interstage or email at interstage@us.fujitsu.com Copyright 2013 Fujitsu America, Inc.21

Editor's Notes

  • #3: Our mission is to improve business operations with world-class process-oriented software that allows customers to change and innovate and get to market much more quickly. And we do this by achieving significantly shorter development cycles, with significantly lower costs.
  • #4: Here I wanted to illustrate differences in change cycles in a typical business. At the top of the slide, you can view the relative frequency of change cycles to the business side. Business strategy changes frequenly – you have competitive pressures, there is globalization. And internal staff reorganizations can occur with even more frequency. Markets and business conditions and opportunities change dynamically, and at a rapid rate. To exploit changing markets, the business has to respond with agility and speed.At the bottom of the slide, you see that IT infrastructure and supporting business applications tend to change after several years. There is some variance, but once implemented and put into production, these systems are used for years. The problem is that technology cannot accommodate or address business change cycles. This is where Interstage BOP comes in. Our technology reconciles the variances between these two types of cycles. With Interstage BOP, through a Web Services layer you can talk to existing systems and orchestrate and create new systems to respond to the change cycles at the top. Interstage BOP is the technology and composition layer that lets you: connect disparate legacy systems add new functionality and flexibility to existing IT infrastructure improve operations continuously to respond to changing business needsHow does Interstage BOP help your business become more agile? In three ways:First, business users are empowered to collaborate with IT in process design, increasing the speed and accuracy of new systems to support the business.Second, Interstage BOP is a truly flexibile, adaptable platform – designed for change.Last, BOP is easy-to-use – by business and technical end users.
  • #5: Here I wanted to illustrate differences in change cycles in a typical business. At the top of the slide, you can view the relative frequency of change cycles to the business side. Business strategy changes frequenly – you have competitive pressures, there is globalization. And internal staff reorganizations can occur with even more frequency. Markets and business conditions and opportunities change dynamically, and at a rapid rate. To exploit changing markets, the business has to respond with agility and speed.At the bottom of the slide, you see that IT infrastructure and supporting business applications tend to change after several years. There is some variance, but once implemented and put into production, these systems are used for years. The problem is that technology cannot accommodate or address business change cycles. This is where Interstage BOP comes in. Our technology reconciles the variances between these two types of cycles. With Interstage BOP, through a Web Services layer you can talk to existing systems and orchestrate and create new systems to respond to the change cycles at the top. Interstage BOP is the technology and composition layer that lets you: connect disparate legacy systems add new functionality and flexibility to existing IT infrastructure improve operations continuously to respond to changing business needsHow does Interstage BOP help your business become more agile? In three ways:First, business users are empowered to collaborate with IT in process design, increasing the speed and accuracy of new systems to support the business.Second, Interstage BOP is a truly flexibile, adaptable platform – designed for change.Last, BOP is easy-to-use – by business and technical end users.
  • #6: Here I wanted to illustrate differences in change cycles in a typical business. At the top of the slide, you can view the relative frequency of change cycles to the business side. Business strategy changes frequenly – you have competitive pressures, there is globalization. And internal staff reorganizations can occur with even more frequency. Markets and business conditions and opportunities change dynamically, and at a rapid rate. To exploit changing markets, the business has to respond with agility and speed.At the bottom of the slide, you see that IT infrastructure and supporting business applications tend to change after several years. There is some variance, but once implemented and put into production, these systems are used for years. The problem is that technology cannot accommodate or address business change cycles. This is where Interstage BOP comes in. Our technology reconciles the variances between these two types of cycles. With Interstage BOP, through a Web Services layer you can talk to existing systems and orchestrate and create new systems to respond to the change cycles at the top. Interstage BOP is the technology and composition layer that lets you: connect disparate legacy systems add new functionality and flexibility to existing IT infrastructure improve operations continuously to respond to changing business needsHow does Interstage BOP help your business become more agile? In three ways:First, business users are empowered to collaborate with IT in process design, increasing the speed and accuracy of new systems to support the business.Second, Interstage BOP is a truly flexibile, adaptable platform – designed for change.Last, BOP is easy-to-use – by business and technical end users.
  • #7: Here I wanted to illustrate differences in change cycles in a typical business. At the top of the slide, you can view the relative frequency of change cycles to the business side. Business strategy changes frequenly – you have competitive pressures, there is globalization. And internal staff reorganizations can occur with even more frequency. Markets and business conditions and opportunities change dynamically, and at a rapid rate. To exploit changing markets, the business has to respond with agility and speed.At the bottom of the slide, you see that IT infrastructure and supporting business applications tend to change after several years. There is some variance, but once implemented and put into production, these systems are used for years. The problem is that technology cannot accommodate or address business change cycles. This is where Interstage BOP comes in. Our technology reconciles the variances between these two types of cycles. With Interstage BOP, through a Web Services layer you can talk to existing systems and orchestrate and create new systems to respond to the change cycles at the top. Interstage BOP is the technology and composition layer that lets you: connect disparate legacy systems add new functionality and flexibility to existing IT infrastructure improve operations continuously to respond to changing business needsHow does Interstage BOP help your business become more agile? In three ways:First, business users are empowered to collaborate with IT in process design, increasing the speed and accuracy of new systems to support the business.Second, Interstage BOP is a truly flexibile, adaptable platform – designed for change.Last, BOP is easy-to-use – by business and technical end users.
  • #8: Here I wanted to illustrate differences in change cycles in a typical business. At the top of the slide, you can view the relative frequency of change cycles to the business side. Business strategy changes frequenly – you have competitive pressures, there is globalization. And internal staff reorganizations can occur with even more frequency. Markets and business conditions and opportunities change dynamically, and at a rapid rate. To exploit changing markets, the business has to respond with agility and speed.At the bottom of the slide, you see that IT infrastructure and supporting business applications tend to change after several years. There is some variance, but once implemented and put into production, these systems are used for years. The problem is that technology cannot accommodate or address business change cycles. This is where Interstage BOP comes in. Our technology reconciles the variances between these two types of cycles. With Interstage BOP, through a Web Services layer you can talk to existing systems and orchestrate and create new systems to respond to the change cycles at the top. Interstage BOP is the technology and composition layer that lets you: connect disparate legacy systems add new functionality and flexibility to existing IT infrastructure improve operations continuously to respond to changing business needsHow does Interstage BOP help your business become more agile? In three ways:First, business users are empowered to collaborate with IT in process design, increasing the speed and accuracy of new systems to support the business.Second, Interstage BOP is a truly flexibile, adaptable platform – designed for change.Last, BOP is easy-to-use – by business and technical end users.
  • #9: ERP Agility is a Fujitsu software solution category that uses Interstage Business Operations Platform (BOP) in combination with ERP systems to integrate, customize, and extend the reach and value of your ERP investments. It has a number of different use cases that we will discuss later, but all of them are grouped under the solution name ERP Agility.
  • #11: This view of the technology stack provides a bit more detail on the elements of Interstage BOP: At the SOA layer, it includes Master Data Management for data governance and quality At the business process layer, it includes capabilities for Case Management of unstructured and dynamic processes, as well as Rules Management and Business Activity Monitoring And the Composite Application Framework includes tooling to address user interface and task development and managementAdditional technical detail from Jaideep:SOA Grid aka Smart Services Grid - This is the platform that ensures that all of the services provided by and/or deployed in BOP are accessible and available for usage at all times. It leverages the Enterprise Service Bus (ESB) for actually routing the messages/requests to and from the various components within the BOP. The SOA Grid makes available the deployed web services for building applications as well as allows management of the services. The "smartness" in the grid comes from its knowledge of - what and where all the application connectors are in BOP- leverage the load balancing logic of the various "nodes" within the BOP- automatic detection of failed nodes and rerouting their requests- leverage MDM for automatic reconciliation and synchronization of shared data  Collaborative Workspace - Collaborative Workspace (CWS) enables a “Compose and Assemble” paradigm by bringing together all the necessary logic into a single solution development environment. It simplifies the development and deployment of Web Services using a model driven approach.It provides seamless collaboration between business experts and IT users in a unified working environment to build, test, and package up the applications for deployment.  Master Data ManagementThe MDM component of BOP provides the single consolidated view of the master data ensuring that the source from which this data was derived is a trusted and reliable source. It also ensures that the processes that rely on this data continue to work efficiently and effectively even in the wake of changes to the underlying data. MDM facilitates management of the complete lifecycle of the shared data within BOP as well as implement strong governance to ensure appropriate access to the data. It supports the creation of the common representation of the data that can be shared across multiple systems as well as the availability of reusable services to access and manipulate this data. Business Services - A Business Service is a business-level building block representing a specific business function that is aligned with an end user's view of the business and capabilities it provides. It encapsulates processes and Web Services whose behavior is adapted at run-time, based on the business context and service request of the user or system making that request. Business Services help decouple or abstract business logic from multiple locations into a centralized location, so that changes—and their impact—can be more easily understood and executed.
  • #12: What makes Interstage BOP different?First, the product is a unified, single, platform for integration, business process management, and composite application development. This is our drumbeat.Our Collaborative Workspace allows IT and the business side to collaborate in process initiatives – this is a big advantage.In our BPM layer, we support any form of workflow – including Case Management and instances of hybrid processes.We are truly multi-tenant, truly scalable. And Interstage BOP can be deployed over the Cloud in just a few hours, providing a rapid application development environment. Interstage BOP has been benchmark tested in very high-volume transaction processing environments like commercial banking and has performed flawlessly.Finally, our architecture is highly secure and available, and comforms to all industry standards for an open platform.
  • #14: As markets change, information for making decisions needs to change. Companies need to combine existing data and system assets in new ways with new systems and capabilities, and they need to do it quickly and easily.Interstage BOP lets you leverage existing and new assets in exciting, innovative ways. At its Composite Application Framework layer, business users are enabled to self-assemble business mash-ups using all manner of information, whether sourced internally or externally. Mix and match structured data from an internal system like ERP with external data, say, from Google Maps. It all provides a rich way of delivering new, actionable information to business consumers and providing renewed value to existing IT investments.
  • #15: Now, to drill down a bit more into the different capabilities of Interstage BOP, let’s start with Dynamic Case Management.Not every process in a business setting are completely structured and repeatable. Some are, and these are good targets for traditional business process management. Others, however, involve knowledge work, judgment, and collaboration; these processes cannot be reliably modeled in advance. To streamline these processes types, case management is required.Interstage BOP includes Case Management to address business processes like claims processing, customer service, legal, and healthcare scenarios that involve flexible decision-making and process changes, some of them ad hoc.So in addition to its core capabilities to support traditional BPM automation, Interstage BOP also can handle this new, emerging form of process automation and improvement.
  • #16: Over time, many businesses make organic and significant investments in their IT infrastructure. Adding to this complexity, different corporate locations may invest in different systems, and at the corporate level, merger and acquisition activities may take place regularly. What can result is a massive investment in IT systems that don’t talk to each other.Interstage BOP addresses this with its enterprise-scale Service-Oriented Architecture. The platform includes a SOA grid to deliver connectivity, advanced integration, and business services to help increase the value of existing IT investments.This is essential to initiatives such as legacy system modernization, extensions to ERP systems, and orchestrating new processes across legacy or hybrid applications. This means you have the means to adapt rapidly to changing business needs while saving the costs of custom application developmentand abandoning your exiting infrastructure.
  • #17: Master Data Management in BOP ensures data quality, consistency, and governance in your business operations. It reduces the complexity of data access and aggregation, and by improving data quality, Master Data Management provides better, more complete information for your key business processes, such as customer service, cross-selling and up-selling initiatives.
  • #18: Interstage BOP is available to you as on-premise, private cloud, public cloud, or as a hybrid solution. You get choice – use the cloud, don’t use the cloud, or move to the cloud when it makes business sense. Interstage BOP gives you the best of all worlds – make use of innovative cloud applications or application extensions in combination with traditional, secured behind the firewall applications and legacy systems.
  • #19: Siemens, Tata Motors, and Wipro are three large enterprises that have deployed Business Operations Platform to extend the business logic and data in their SAP systems to trading partners and customers – doing it quickly, flexibly, and cost-effectively. They use BOP as the layer for building solutions for their extended enterprises.
  • #20: Over time, the data that populates your ERP systems grows into a valuable information store that holds potential value for a broader audience within your enterprise than just your ERP users. Embraer, Li-Ning, and Nongfu Spring are three companies that have used BOP to build flexible, mobile, and process-driven applications on top of SAP, thereby disseminating valuable information and functionality to new users within the enterprise.
  • #21: Schneider Electric, Tata Steel, and Essar use BOP to integrate diversified IT environments that include SAP. Like many organizations, they have a multitude of disparate systems that support their businesses, and they understand the leverage they can gain through better information sharing – across systems. They use BOP to effect these integrations because it is a much more flexible, easy-to-use, and cost-effective alternative to customizing SAP using its native development tools.