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Smarter
Computing
The Next Era of IT
Three years ago IBM started describing the
emergence of a Smarter Planet that is fueling
innovation across industries.

Every aspect of life is benefiting from the instrumentation,
interconnection and the infusion of intelligence into the      THIS SHIFT IS DRIVING DRAMATIC CHANGE IN INFORMATION TECHNOLOGY.
world’s systems. Cities are getting smarter by transforming
every possible form of municipal infrastructure—traffic        The way it’s accessed             The way it’s applied              The way it’s architected
systems, water systems, public safety. Business processes      Moving from attached work-        Moving from core business         Moving from heterogeneous
are being transformed across every industry, from              stations to individuals using     applications focused on           silos to integrated, flexible
                                                               ubiquitous, mobile devices,       productivity to the creation of   infrastructures composed of
banking to manufacturing to transportation. It’s changing
                                                               creating massive volumes of       real-time insight about and for   workload-optimized systems.
the way people live—delivering benefits from reduced           information every day.            individual users.
congestion and pollution to new ways of communicating
and collaborating.




                                                                The number of intercon-            15 petabytes of new              Networking fiber band-
                                                                nected devices has grown           information is being             width has increased from
                                                                from 700 million in 2004           generated every day—80%          60 gigabytes per second
                                                                to 5 billion in 2010.              of which is unstructured.        in 2005 to 300 gigabytes
                                                                                                                                    per second in 2011.
                                                                The number of RFID tags            1 in 3 business leaders
                                                                has grown from 1.3 billion         frequently make decisions        Computing power is
                                                                in 2005 to 30 billion in 2010.     based on information they        projected to increase from
                                                                                                   don’t trust or don’t have.       10 million computations
                                                                300 million smart meters
                                                                                                                                    per second per $1,000
                                                                are projected to be deployed       1 in 2 business leaders say
                                                                                                                                    in 2005 to 10 trillion
                                                                by 2015.                           they don’t have access
                                                                                                                                    computations per second
                                                                                                   to the information they need
                                                                                                                                    per $1,000 by 2015.
                                                                                                   to do their jobs.




SMARTER COMPUTING: THE NEXT ERA OF IT                                                                                                                              2
On a Smarter Planet, successful companies
are taking a new approach to designing their
IT infrastructures to create new opportunities.


                                                   Univerista di Bari reduced time to market for
    Create new markets in a fraction of the time   fishermen and farmers with a cloud-based solution
                                                   for real-time trading.




                                                   Citigroup reduced provisioning times from 45 days
    Deliver new services more quickly              to 20 minutes, improving their ability to deploy new
                                                   banking services to clients.




                                                   Acxiom improved capacity five-fold with no new
    Identify new trends before the competition     floor space with a cloud-based model that improved
                                                   customer retention and captured new business.




                                                   The City of Norfolk, Virginia, improved storage
                                                   performance by 40% and cut power consumption in
    Utilize IT resources more efficiently          half, enabling it to deploy automated parking systems
                                                   and police in-car video surveillance.




SMARTER COMPUTING: THE NEXT ERA OF IT                                                                      3
Cloud




By thinking differently about computing, these leaders
                        Optimized                        Virtuous
have addressed the IT conundrum—meeting exploding
                                                          Cycle
                         Systems
demand for service on a flat budget.

This conundrum traps IT organizations in a vicious cycle in which
a rigid infrastructure and lack of trusted data lead to reactive
decision-making. Meanwhile, attempts to overcome these challenges
                                                           Big Data
through additional IT investments result in a more sprawling and
                                                                                   Reactive
costly infrastructure.
                                                                                   Inflexibility of infrastructure
                                                                                   limits integration across silos
Always Guessing                                                                    and responsiveness to
                                                                    In exible IT   customer demands.
Decisions are made on
incomplete data, big ideas
are seen as risky and small
                                         Incomplete,
                                                         Vicious
decisions aren’t optimized.
                                        Untrusted Data
                                                                                   More Cost
                                                          Cycle                    Every IT investment leads to
                                                                                   more sprawl, which drives
                                                                                   up infrastructure and
                                                                                   management costs.



                                                            Sprawling IT




SMARTER COMPUTING: THE NEXT ERA OF IT                                                                                4
Any enterprise can reverse the IT conundrum by
designing, tuning and managing their IT infrastructure
in this new era we call Smarter Computing.

This new era is realized by designing IT as a system that incorporates
Big Data for better decision making, Optimized Systems for superior
economics and Cloud to reinvent business processes and drive
innovation. Any enterprise can enter this new era by architecting
an IT infrastructure that is designed for data, tuned to the task and    Managed
managed in the cloud.                                                    in the cloud
                                                                         Remove barriers to rapid
                                                                         delivery of new services and
                                                                         realize IT without boundaries
Tuned to the task                                           Cloud        to reinvent business processes
                                                                         and drive innovation.
Remove financial barriers by
driving greater efficiency and
performance for each workload.

                                        Optimized   Virtuous
                                                     Cycle
                                         Systems
                                                                         Designed
                                                                         for data
                                                                         Remove barriers to harnessing
                                                                         all available information and
                                                                         unlock insights to make
                                                                         informed choices.
                                                          Big Data


SMARTER COMPUTING: THE NEXT ERA OF IT                                                                 5
Smarter Computing is an IT infrastructure that is designed
for data, tuned to the task, and managed in the cloud.

Designed for data: Big Data
Big Data and information integration capabilities make it possible to     including the Internet—without overwhelming enterprise data          Better understand customer behavior
generate insight from vast quantities of data—fundamentally               warehouses. One financial services company was able to improve       and needs
changing the way organizations use information. It means filtering        fraud detection by comparing tens of millions of individual          Optimize decisions in real time
petabytes of data per second from almost any connected device,            transactions against 7 years worth of customer data in real time,
                                                                                                                                               Foster collaborative decision making
analyzing the data while still in motion, deciding what, if any, data     rather than 30 days—without overwhelming the data warehouse or
must be stored, and even using analytics tools to virtually integrate     incurring prohibitive expense. IT departments integrating Big Data   Continually assess enterprise risk
the data with data stored in traditional warehouses. Organizations        with already-stored data can enable new forms of analysis such as
can integrate and analyze unstructured data wherever it lives—            forecasting and predictive modeling.



Tuned to the task: Optimized Systems
Generating insights from the exploding volume, velocity and variety       sophisticated workloads generated by a smarter planet require        Reduce deployment times from
of data requires Optimized Systems specifically architected for that      systems built with domain knowledge and understanding of             months to days
task. To maximize performance and efficiency, these systems must          workload characteristics, hardware with multi-core architectures     Improve performance with utilization
be optimized at every layer of the technology stack to exploit unique     and advanced threading, and software tuned from the operating        rates up to 90%
processor, memory and storage characteristics. The increasingly-          system through the middleware stack.
                                                                                                                                               Reduce floor space, power
                                                                                                                                               consumption, labor and total cost per
                                                                                                                                               workload by 55%
Managed in the cloud: Cloud
Organizations in every industry, regardless of size or geography, are     of higher-value products and services is now mandatory to address    Capture new value by creating new
embracing Cloud computing as a way to reduce the complexity and           formidable competition and escalating customer and shareholder       offerings and services
costs associated with traditional IT approaches. This reality is driven   expectations. In the era of Smarter Computing, any enterprise can    Deliver IT without boundaries by
by three related shifts. Customer, employee and partner                   apply the transformative power of cloud computing to reinvent the    breaking down silos and simplifying
expectations are changing as self-service consumption of                  way they do business and improve economics. For instance,            access to information
technology and services becomes the norm. The economics of                cloud-based, real-time analytics can save over 50% in business
computing are changing as organizations access world-class                insight-related costs, and collaborative business process services   Improve speed and dexterity with new
computing power, now available anytime, anywhere. Faster delivery         can increase employee productivity by 25%.                           models of self service and
                                                                                                                                               deployment



SMARTER COMPUTING: THE NEXT ERA OF IT                                                                                                                                                 6
IBM can help any enterprise proceed with a strategic,
staged approach. Each step leads to an IT infrastructure
that is integrated, automated and secured. IBM has
identified projects that any client can initiate to start a
journey to realize Smarter Computing.

To create advantage                     To create advantage                   To create advantage         To gain real business
by serving customers                    by transforming the                   by reinventing your         advantage, do all
in new ways, start                      economics of your IT,                 business processes          three things together
with Big Data and                       start with workload                   and improving the           and design your IT as
information                             Optimized Systems.                    speed of your service       a holistic system.
integration.                                                                  delivery, start with
                                                                              Cloud.
EXAMPLE PROJECTS                        EXAMPLE PROJECTS                      EXAMPLE PROJECTS            EXAMPLE PROJECTS

  Data Compression and                    Workload Consolidation                Systems Virtualization      Enterprise IT and Data Governance
  De-duplication
                                          Storage Tiering and Consolidation     Provisioning Automation     Business Service Management
  Master Data Management




SMARTER COMPUTING: THE NEXT ERA OF IT                                                                                                           7
Smarter Computing addresses a critical
challenge faced by IT organizations:
increasing efficiency.

                                                                                                                           0%
REDUCE:




                     Application        Total cost     Server        Database costs   Power         New           Floor
                     development        per workload   acquisition   by 68%           consumption   application   space    20
                     time by up         by 55%         cost by up                     by 80%        deployment    by up
                     to 40%                            to 56%                                       time by up    to 90%
                                                                                                    to 85%



                                                                                                                           40




                                                                                                                           60




                                                                                                                           80




                                                                                                                           100

SMARTER COMPUTING: THE NEXT ERA OF IT                                                                                            8
Enterprises across all industries are already undertaking
this transformation to drive breakthrough innovation.

Smarter Computing capabilities can help you meet the
challenges and take advantage of the opportunities.



FINANCIAL SERVICES           CUSTOMS BROKERAGE         SERVICES             HEALTHCARE             MEDIA & ENTERTAINMENT   FINANCIAL SERVICES


The Central                  GHY International         Call & Call          Virginia               Mac Guff reduced        Visa enhanced
Depository                   reduced server            Holdings             Commonwealth           energy costs by         information service
Company of                   management by             consolidated 1,200   University reduced     66% and                 delivery while
Pakistan saw a               90%, enabling             computers to one     cost per terabyte      delivered a cloud-      reducing total cost of
98% improvement              an IT infrastructure      operating system     by 50% while           based solution for      ownership, enabling
in service level             capable of track-         image, realizing     enabling anywhere,     large animation-        real-time fraud
agreements with a            ing cross-border          50% operational      anytime access         rendering projects      detection on credit
50% reduction in             shipments in              savings while        to clinical            for feature films.      card transactions.
time required to             real time.                meeting increased    applications and
support new lines                                      customer demand.     patient information.
of business.




SMARTER COMPUTING: THE NEXT ERA OF IT                                                                                                               9
Smarter Computing transforms the University of
Pittsburgh Medical Center’s IT system to overcome
cost challenges and deliver better patient care.


     CASE STUDY


     An $8 billion global healthcare enterprise                Project-Based Transformation                       Delivered innovation by
     with more than 50,000 employees                            Optimized workloads by consolidating across       enabling investment in next-
     was challenged to lower the cost of its                    Power, x86 and System z environments—             generation clinical systems
     IT infrastructure.                                         reducing server volumes by up to 80%
     Over the last 5 years, UPMC has doubled its                Implemented standard deployments and
     computing capacity while holding IT costs flat by          virtualization across all environments
     embracing the Smarter Computing approach. Data
     center space has been converted to hospital space          Implemented master data management to
     and the construction of a new $80 million data             integrate patient data for electronic patient
     center was avoided. Because of its architected             medical records
     approach to integrating, automating and securing           Automated storage tiering, service provisioning
                                                                                                                    Transformed IT for
     its IT infrastructure, UPMC can now invest in              and centralized discovery to reduce management
                                                                                                                    improved economics
     next-generation clinical systems. The Smart Room           Implemented event correlation to predict and
     automatically provides the clinician with relevant,
     real-time patient information pulled from electronic
                                                                eliminate service problems                          2x       Doubled its
                                                                                                                             computing capacity
     medical records, including allergies, vital signs, test    Adopted enterprise data governance processes
     results and medications that are due. These                to ensure availability of trusted data              $0       No increase in
                                                                                                                             IT costs
     innovations are helping to improve the quality of          Implemented an IT Architecture Board to
     the care that UPMC delivers to ensure better               review new workload deployment requests                      Eliminated the
     patient outcomes.                                                                                                       need for $80 million
                                                                                                                             data center




SMARTER COMPUTING: THE NEXT ERA OF IT                                                                                                               10
Why IBM for Smarter Computing?

  We’ve been a proven innovator for 100 years.               operating systems, software programming tools,
  We’re extending our portfolio to address the biggest       middleware, business intelligence applications and
  challenges in computer science.                            industry-specific software frameworks. More importantly,
                                                             IBM can help any organization build on their existing
  Our approach is flexible and inclusive—there’s no          capabilities and apply these principles—no forced
  need to rip and replace.                                   rip-and-replace required.
  We have the experts and expertise required for             Our clients benefit from these capabilities every day—
  transformation.                                            and so does IBM. Take IBM’s newest data center in
For 100 years, IBM has been at or near the center of         North Carolina’s Research Triangle Park, where more
every major turning point in computer science—but            than 40,000 sensors monitor equipment to improve
we haven’t remained in the forefront by clinging to the      energy efficiency and utilization, reducing capital and
past, and over the last decade we’ve reinvented our          operating costs by as much as 50%.
portfolio through industry-leading R&D investments and
                                                             For organizations seeking to transform their IT we offer
targeted acquisitions.
                                                             the services, technologies and capabilities that can be
Today, IBM designs and builds products for nearly every      applied to their unique strategy and needs. IBM can help
element of an organization’s computing portfolio, from       any organization realize Smarter Computing—the next
microprocessors, servers, and storage devices to             era of IT.



Welcome to Smarter Computing.

Clients benefit from Smarter Computing—double
capacity for IT services, hold IT costs flat and implement
breakthrough new services.



IBM knows how to get you there. Let’s build a smarter planet.


SMARTER COMPUTING: THE NEXT ERA OF IT                                                                                   11
“As our planet  
  
 becomes  
 instrumented,  
 interconnected  
 and intelligent,  
 the computing  
 model is evolving  
 to support it.” 
 Sam Palmisano
 Chairman, President and CEO
 IBM Corporation



 © Copyright IBM Corporation 2011

 International Business Machines Corp.
 New Orchard Road Armonk, New York 10504

 Produced in the United States of America
 April 2011
 All Rights Reserved

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Smarter computing : an introduction to a new era of IT

  • 2. Three years ago IBM started describing the emergence of a Smarter Planet that is fueling innovation across industries. Every aspect of life is benefiting from the instrumentation, interconnection and the infusion of intelligence into the THIS SHIFT IS DRIVING DRAMATIC CHANGE IN INFORMATION TECHNOLOGY. world’s systems. Cities are getting smarter by transforming every possible form of municipal infrastructure—traffic The way it’s accessed The way it’s applied The way it’s architected systems, water systems, public safety. Business processes Moving from attached work- Moving from core business Moving from heterogeneous are being transformed across every industry, from stations to individuals using applications focused on silos to integrated, flexible ubiquitous, mobile devices, productivity to the creation of infrastructures composed of banking to manufacturing to transportation. It’s changing creating massive volumes of real-time insight about and for workload-optimized systems. the way people live—delivering benefits from reduced information every day. individual users. congestion and pollution to new ways of communicating and collaborating. The number of intercon- 15 petabytes of new Networking fiber band- nected devices has grown information is being width has increased from from 700 million in 2004 generated every day—80% 60 gigabytes per second to 5 billion in 2010. of which is unstructured. in 2005 to 300 gigabytes per second in 2011. The number of RFID tags 1 in 3 business leaders has grown from 1.3 billion frequently make decisions Computing power is in 2005 to 30 billion in 2010. based on information they projected to increase from don’t trust or don’t have. 10 million computations 300 million smart meters per second per $1,000 are projected to be deployed 1 in 2 business leaders say in 2005 to 10 trillion by 2015. they don’t have access computations per second to the information they need per $1,000 by 2015. to do their jobs. SMARTER COMPUTING: THE NEXT ERA OF IT 2
  • 3. On a Smarter Planet, successful companies are taking a new approach to designing their IT infrastructures to create new opportunities. Univerista di Bari reduced time to market for Create new markets in a fraction of the time fishermen and farmers with a cloud-based solution for real-time trading. Citigroup reduced provisioning times from 45 days Deliver new services more quickly to 20 minutes, improving their ability to deploy new banking services to clients. Acxiom improved capacity five-fold with no new Identify new trends before the competition floor space with a cloud-based model that improved customer retention and captured new business. The City of Norfolk, Virginia, improved storage performance by 40% and cut power consumption in Utilize IT resources more efficiently half, enabling it to deploy automated parking systems and police in-car video surveillance. SMARTER COMPUTING: THE NEXT ERA OF IT 3
  • 4. Cloud By thinking differently about computing, these leaders Optimized Virtuous have addressed the IT conundrum—meeting exploding Cycle Systems demand for service on a flat budget. This conundrum traps IT organizations in a vicious cycle in which a rigid infrastructure and lack of trusted data lead to reactive decision-making. Meanwhile, attempts to overcome these challenges Big Data through additional IT investments result in a more sprawling and Reactive costly infrastructure. Inflexibility of infrastructure limits integration across silos Always Guessing and responsiveness to In exible IT customer demands. Decisions are made on incomplete data, big ideas are seen as risky and small Incomplete, Vicious decisions aren’t optimized. Untrusted Data More Cost Cycle Every IT investment leads to more sprawl, which drives up infrastructure and management costs. Sprawling IT SMARTER COMPUTING: THE NEXT ERA OF IT 4
  • 5. Any enterprise can reverse the IT conundrum by designing, tuning and managing their IT infrastructure in this new era we call Smarter Computing. This new era is realized by designing IT as a system that incorporates Big Data for better decision making, Optimized Systems for superior economics and Cloud to reinvent business processes and drive innovation. Any enterprise can enter this new era by architecting an IT infrastructure that is designed for data, tuned to the task and Managed managed in the cloud. in the cloud Remove barriers to rapid delivery of new services and realize IT without boundaries Tuned to the task Cloud to reinvent business processes and drive innovation. Remove financial barriers by driving greater efficiency and performance for each workload. Optimized Virtuous Cycle Systems Designed for data Remove barriers to harnessing all available information and unlock insights to make informed choices. Big Data SMARTER COMPUTING: THE NEXT ERA OF IT 5
  • 6. Smarter Computing is an IT infrastructure that is designed for data, tuned to the task, and managed in the cloud. Designed for data: Big Data Big Data and information integration capabilities make it possible to including the Internet—without overwhelming enterprise data Better understand customer behavior generate insight from vast quantities of data—fundamentally warehouses. One financial services company was able to improve and needs changing the way organizations use information. It means filtering fraud detection by comparing tens of millions of individual Optimize decisions in real time petabytes of data per second from almost any connected device, transactions against 7 years worth of customer data in real time, Foster collaborative decision making analyzing the data while still in motion, deciding what, if any, data rather than 30 days—without overwhelming the data warehouse or must be stored, and even using analytics tools to virtually integrate incurring prohibitive expense. IT departments integrating Big Data Continually assess enterprise risk the data with data stored in traditional warehouses. Organizations with already-stored data can enable new forms of analysis such as can integrate and analyze unstructured data wherever it lives— forecasting and predictive modeling. Tuned to the task: Optimized Systems Generating insights from the exploding volume, velocity and variety sophisticated workloads generated by a smarter planet require Reduce deployment times from of data requires Optimized Systems specifically architected for that systems built with domain knowledge and understanding of months to days task. To maximize performance and efficiency, these systems must workload characteristics, hardware with multi-core architectures Improve performance with utilization be optimized at every layer of the technology stack to exploit unique and advanced threading, and software tuned from the operating rates up to 90% processor, memory and storage characteristics. The increasingly- system through the middleware stack. Reduce floor space, power consumption, labor and total cost per workload by 55% Managed in the cloud: Cloud Organizations in every industry, regardless of size or geography, are of higher-value products and services is now mandatory to address Capture new value by creating new embracing Cloud computing as a way to reduce the complexity and formidable competition and escalating customer and shareholder offerings and services costs associated with traditional IT approaches. This reality is driven expectations. In the era of Smarter Computing, any enterprise can Deliver IT without boundaries by by three related shifts. Customer, employee and partner apply the transformative power of cloud computing to reinvent the breaking down silos and simplifying expectations are changing as self-service consumption of way they do business and improve economics. For instance, access to information technology and services becomes the norm. The economics of cloud-based, real-time analytics can save over 50% in business computing are changing as organizations access world-class insight-related costs, and collaborative business process services Improve speed and dexterity with new computing power, now available anytime, anywhere. Faster delivery can increase employee productivity by 25%. models of self service and deployment SMARTER COMPUTING: THE NEXT ERA OF IT 6
  • 7. IBM can help any enterprise proceed with a strategic, staged approach. Each step leads to an IT infrastructure that is integrated, automated and secured. IBM has identified projects that any client can initiate to start a journey to realize Smarter Computing. To create advantage To create advantage To create advantage To gain real business by serving customers by transforming the by reinventing your advantage, do all in new ways, start economics of your IT, business processes three things together with Big Data and start with workload and improving the and design your IT as information Optimized Systems. speed of your service a holistic system. integration. delivery, start with Cloud. EXAMPLE PROJECTS EXAMPLE PROJECTS EXAMPLE PROJECTS EXAMPLE PROJECTS Data Compression and Workload Consolidation Systems Virtualization Enterprise IT and Data Governance De-duplication Storage Tiering and Consolidation Provisioning Automation Business Service Management Master Data Management SMARTER COMPUTING: THE NEXT ERA OF IT 7
  • 8. Smarter Computing addresses a critical challenge faced by IT organizations: increasing efficiency. 0% REDUCE: Application Total cost Server Database costs Power New Floor development per workload acquisition by 68% consumption application space 20 time by up by 55% cost by up by 80% deployment by up to 40% to 56% time by up to 90% to 85% 40 60 80 100 SMARTER COMPUTING: THE NEXT ERA OF IT 8
  • 9. Enterprises across all industries are already undertaking this transformation to drive breakthrough innovation. Smarter Computing capabilities can help you meet the challenges and take advantage of the opportunities. FINANCIAL SERVICES CUSTOMS BROKERAGE SERVICES HEALTHCARE MEDIA & ENTERTAINMENT FINANCIAL SERVICES The Central GHY International Call & Call Virginia Mac Guff reduced Visa enhanced Depository reduced server Holdings Commonwealth energy costs by information service Company of management by consolidated 1,200 University reduced 66% and delivery while Pakistan saw a 90%, enabling computers to one cost per terabyte delivered a cloud- reducing total cost of 98% improvement an IT infrastructure operating system by 50% while based solution for ownership, enabling in service level capable of track- image, realizing enabling anywhere, large animation- real-time fraud agreements with a ing cross-border 50% operational anytime access rendering projects detection on credit 50% reduction in shipments in savings while to clinical for feature films. card transactions. time required to real time. meeting increased applications and support new lines customer demand. patient information. of business. SMARTER COMPUTING: THE NEXT ERA OF IT 9
  • 10. Smarter Computing transforms the University of Pittsburgh Medical Center’s IT system to overcome cost challenges and deliver better patient care. CASE STUDY An $8 billion global healthcare enterprise Project-Based Transformation Delivered innovation by with more than 50,000 employees Optimized workloads by consolidating across enabling investment in next- was challenged to lower the cost of its Power, x86 and System z environments— generation clinical systems IT infrastructure. reducing server volumes by up to 80% Over the last 5 years, UPMC has doubled its Implemented standard deployments and computing capacity while holding IT costs flat by virtualization across all environments embracing the Smarter Computing approach. Data center space has been converted to hospital space Implemented master data management to and the construction of a new $80 million data integrate patient data for electronic patient center was avoided. Because of its architected medical records approach to integrating, automating and securing Automated storage tiering, service provisioning Transformed IT for its IT infrastructure, UPMC can now invest in and centralized discovery to reduce management improved economics next-generation clinical systems. The Smart Room Implemented event correlation to predict and automatically provides the clinician with relevant, real-time patient information pulled from electronic eliminate service problems 2x Doubled its computing capacity medical records, including allergies, vital signs, test Adopted enterprise data governance processes results and medications that are due. These to ensure availability of trusted data $0 No increase in IT costs innovations are helping to improve the quality of Implemented an IT Architecture Board to the care that UPMC delivers to ensure better review new workload deployment requests Eliminated the patient outcomes. need for $80 million data center SMARTER COMPUTING: THE NEXT ERA OF IT 10
  • 11. Why IBM for Smarter Computing? We’ve been a proven innovator for 100 years. operating systems, software programming tools, We’re extending our portfolio to address the biggest middleware, business intelligence applications and challenges in computer science. industry-specific software frameworks. More importantly, IBM can help any organization build on their existing Our approach is flexible and inclusive—there’s no capabilities and apply these principles—no forced need to rip and replace. rip-and-replace required. We have the experts and expertise required for Our clients benefit from these capabilities every day— transformation. and so does IBM. Take IBM’s newest data center in For 100 years, IBM has been at or near the center of North Carolina’s Research Triangle Park, where more every major turning point in computer science—but than 40,000 sensors monitor equipment to improve we haven’t remained in the forefront by clinging to the energy efficiency and utilization, reducing capital and past, and over the last decade we’ve reinvented our operating costs by as much as 50%. portfolio through industry-leading R&D investments and For organizations seeking to transform their IT we offer targeted acquisitions. the services, technologies and capabilities that can be Today, IBM designs and builds products for nearly every applied to their unique strategy and needs. IBM can help element of an organization’s computing portfolio, from any organization realize Smarter Computing—the next microprocessors, servers, and storage devices to era of IT. Welcome to Smarter Computing. Clients benefit from Smarter Computing—double capacity for IT services, hold IT costs flat and implement breakthrough new services. IBM knows how to get you there. Let’s build a smarter planet. SMARTER COMPUTING: THE NEXT ERA OF IT 11
  • 12. “As our planet     becomes   instrumented,   interconnected   and intelligent,   the computing   model is evolving   to support it.”  Sam Palmisano Chairman, President and CEO IBM Corporation © Copyright IBM Corporation 2011 International Business Machines Corp. New Orchard Road Armonk, New York 10504 Produced in the United States of America April 2011 All Rights Reserved