Soft skills
- 1. SOFT SKILLS They are important when looking for a good job opportunity and building a successful career 1
- 2. What are soft skills? -They are character traits and interpersonal skills that characterize a person's relationships with other people. - They go hand in hand with hard skills, which are teachable abilities. -Sociologists may use the term soft skills to describe a person's emotional intelligence quotient (EQ) as opposed to intelligence quotient (IQ). 2
- 3. Benefits of soft skills Ability to communicate effectively Brainstorming and solving problems Being creative and motivated Getting hired and promoted Boosting workplace productivity Ability to improve through failure or criticism 3
- 4. Top 5 Soft Skills 4
- 5. 1- Time Management 5 -Time management is the process of organizing and planning how to divide your time between specific activities. - Good time management enables you to work smarter so that you get more done in less time, even when time is tight and pressures are high. - Failing to manage your time damages your effectiveness and causes stress.
- 6. 2- Networking 6 A system of trying to meet and talk to other people who may be useful to you in your work. It serves as a way to build relationships that offer mutual professional benefits.
- 7. How to be a successful networker? 7 -Have a purpose and Take varied approaches -Join a professional networking site, such as LinkedIn. -Attend relevant events -Follow up with people you meet -Network internally as well as externally -Stay in touch with your network -Be trustworthy and be proactive -Seek advice and support -Share your expertise - Learn from your experiences
- 8. 3- Teamwork 8 The activity of working well together as a team Effective teamwork is the key to a successful business, as it increases productivity levels and produces better solutions to problems.
- 9. Tips for effective teamwork Clarify roles, responsibilities and accountabilities Set clear goals Communicate with each other Make decisions together Build trust and get to know each other better Celebrate differences/diversity Examine and improve teamwork processes and practices 9
- 11. What is a conflict Resolution? Conflict resolution is the process by which two or more parties reach a peaceful resolution to a dispute. In the workplace, there can be a variety of types of conflict: Conflict may occur between co-workers, or between supervisors and subordinates, or between service providers and their clients or customers. Conflict can also occur between groups, such as management and the labor force, or between whole departments. 11
- 12. Tips to resolve conflicts 12
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