The Devices are Coming! How the “Internet of Things” will affect IT.
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The document discusses the impact of the Internet of Things (IoT) on IT infrastructure and strategy, highlighting that a significant number of devices will soon flood networks, necessitating robust preparation and security measures. Despite awareness of potential challenges, many IT professionals are not actively preparing for these changes. Key findings indicate that while IoT will escalate security and bandwidth demands, many organizations are using outdated technologies to manage their networks.
The Devices are Coming! How the “Internet of Things” will affect IT.
- 1. Making the Tech Grade: IT pros sound off on the value of IT training. 1You Back, Union Jack? 1 The Devices are Coming! How the “Internet of Things” will affect IT... and why resistance is futile. May 2014 | #internetofthings Free IT reports on today’s hottest tech topics and trends. Sponsored by: Custom artwork goes here. ITPro
- 2. 2 Spiceworks VoIT Report: May 2014 | #internetofthings
- 3. The Devices Are Coming: How the “Internet of Things” will affect IT... and why resistance is futile. 3 TABLE OF CONTENTS 01 The Invasion of “Things” is Under Way 02 You’re Better Equipped Than You Think 03 …But Don’t Let Your Guard Down 04 Face the Future (One IT Decision at a Time) 05 Details On the Data PAGE 08 PAGE 12 PAGE 18 PAGE 20 PAGE 21
- 4. 4 Spiceworks VoIT Report: May 2014 | #internetofthings ITPro “The Internet ofThings (IoT) refers to a collective of Internet-connected consumer devices, manufacturing systems, business tools, customer service appliances, medical equipment, agricultural sensors and other things.” – Deepak Kumar1 ITPro
- 5. The Devices Are Coming: How the “Internet of Things” will affect IT... and why resistance is futile. 5 In a galaxy not so far away, a swarm of new Internet-connected devices makes its way into the IT atmosphere. The “Internet of Things” (IoT), however buzzword-y, is very real… and before you know it, it will be descending upon your network. We’re talking all types of “things,” from security cameras to projectors to thermo- stats to headsets... pretty much whatever you can think of that can be equipped with a tiny Internet-connected sensor to busily generate actionable data. And in a realm already burdened by other trends like BYOD and big data – and their effects on bandwidth, connectivity, security and storage – the added impact of IoT is going to require an IT strategy… fit for the future! According to the experts, despite the exploding numbers of devices we’re seeing in the workplace now – largely as a result of mobile computing and BYOD – we’re just seeing the opening act: • Gartner forecasts that by 2020 IoT will have grown to over 26 billion devices2 • IDC puts the number closer to 30 billion, with an industry value of around $8.9 trillion3 • Cisco estimates 50 billion “things” by 2050, with a value of $14.4 trillion by 20224 What’s it all mean for you, the IT pro? It means that before you know it, IoT will be invading your network and capturing resources that are already overwhelmed by ever-expanding user and data requirements. To deal with the likes of that RoboCop dude in accounting with his armor of wearable tech, to the reams of data dumping into your lap from every conference room peripheral, you’ll need to bolster your infrastructure… and protect against threats posed by these new inhabitants of your domain. Got a plan? THE DEVICE FLEET APPROACHES
- 6. 6 Spiceworks VoIT Report: May 2014 | #internetofthings 1 0 10101101 0101 0 1010 101 0 1 0 010 1010 1 00 01 0 1 0 010 1 00 01 1 0 1010 0 1 10010 101 0 1 0 010 1 00 010 1 0010 1 0 010 1 00 011 0 101101 0 11 10 1 0 10101 0101 0101 0 101 0101 0 011 0 1011 01 0101 1010 1 010 1 0 010 1 0 01 0100 010 1 0 010 1 001 1 01 01010101 0101 0 1101 0 101 01 1 0101 0 1 1010 10 010 101 0 1010 1 0 010 1 0010 1 0 010 1 0 01 1 0 101 0101 0101 0 1010 101 0 1010 1010 1 0 01 0 1010 101 1 0 101 01010 1 0 10 101 0 101 01 010 101 01001 01010 1 0 01 1 0 101 0 1 101 0101 0 1010 101 0 1010 1010 1 0 01 0 1 00 010 1 0 01 1 0 1 010 1010 1 0 10 101 0 10 10 101 0101 010 10101 01 1 0 101 0 1 101 0101 0 1010 101 0 1010 1010 1 0 01 0 1 00 010 1 00 01 1 0 1 010 1010 1 0 10 101 0 10 10 101 0101 010 10101 01 1 0 1010 0 11 1001 010 1011 1 0 010 101 0 1 0 010 101 0 1 100010 1 0010 1 00 01 1 1 0 1010 0 11 1001 010 1011 1 0 010 101 0 1 0 010 101 0 1 100010 1 0010 1 00 01 1 1 0 1010 0 11 1001 010 1011 1 0 010 101 0 1 0 010 101 0 1 100010 1 0010 1 00 01 1 1 0 101 0 1 101 0101 0 11010 101 0 1 0 010 1010 1 00 010 1010 1 0 01 1 1 0101 0 11010 101 0 1 0 0101010 1 00 010 1 0 0 00 0
- 7. The Devices Are Coming: How the “Internet of Things” will affect IT... and why resistance is futile. 7 1 0 101 0 1 101 010 10 101 0 1 0 010 1 0 010 1 00 01 0 1 0 010 1 0 01 1 0 101 0 1 10010 101 0 1 0 010 1 00 010 1 0010 1 00 010 1 00 011 0 10101 0 11 1 0 10101010101 010 01 0 1 10 1 0 101 0 1 101 0101 0 1010 101 0 1010 1010 1 0 01 0 1 0 010 1 00 01 1 0 1 010 1010 1 0 10 101 0 10 10 101 0101 010 10101 01 1 0 1010 0 11 1001 010 1011 1 0 010 101 0 1 0 010 101 0 1 100010 1 0010 1 00 01 1 1 0 1010 0 11 1001 010 1011 1 0 010 101 0 1 0 010 101 0 1 100010 1 0010 1 00 01 1 1 0 1010 0 11 1001 010 1011 1 0 010 101 0 1 0 010 101 0 1 100010 1 0010 1 00 01 1 1 0 1010 0 11 1001 010 1011 1 0 010 101 0 1 0 010 101 0 1 100010 1 0010 1 00 01 1 0 1 0 0 0 KEY FINDINGSSURVEY INFO On a quest to find out how seriously IT pros take the threat of impending IoT, Spiceworks asked 440 IT pros in North America and EMEA to share the current state of their infrastructure as well as their thoughts on IoT, its effects thus far, and how they’re prepping for the coming onslaught of miscellaneous devices aimed at their networks. What we learned… may surprise you. Most IT pros agree that IoT will impact consumers in addition to the workplace. In fact, the vast majority believes the trend will pose significant security and privacy issues. Even so, more than half say they aren’t doing anything specific to brace their infra- structure for the coming impact of IoT. Despite the divide between belief and targeted action, it turns out the future is now. Our survey found that many IT pros are already doing things that’ll help support IoT – even if they aren’t thinking of them in that context. But chances are… they should be doing more. 1 2 3
- 8. 8 Spiceworks VoIT Report: May 2014 | #internetofthings 01 The Invasion of “Things” is Under Way As you likely know, alien devices have been permeating your network for a while, starting with BYOD – although laptops and smartphones were just the beginning. The IT pros we surveyed are already supporting a wider variety of“things” on their networks, with video equipment at the top of the list and wearable devices at the bottom.
- 9. The Devices Are Coming: How the “Internet of Things” will affect IT... and why resistance is futile. 9 While 71% percent of IT pros acknowledge that IoT will affect both consumers and the workplace, their actions seem to speak louder than their words… more than half state they aren’t doing anything to prepare for impact. INTERNET-ENABLED “THINGS” CURRENTLY CONNECTED TO NETWORKS Video equipment (security cameras) Electronic peripherals (projectors) Sensors (RFID or badge readers) Wearable devices (smart watches, headsets) AppliancesControllers (lighting, thermostats) Physical security (locks, gates) 58% 43% 35% 31% 29% 23% 13%
- 10. 10 Spiceworks VoIT Report: May 2014 | #internetofthings SECURITY S A key finding – and one possible explanation for this gap – is trepidation over IoT security and privacy issues, noted by 86% of IT pros. IoT means they’ll be supporting more Internet-connected devices that will generate more data, hog more bandwidth, and hold more IP addresses hostage – in addition to putting company data at a higher risk of security attacks. So it’s pretty clear why infrastructure and security investments top the list of ways IT pros are preparing for IoT. In fact, security is so concerning that 43% plan to relegate new Internet-enabled “things” to a separate network; only 23% plan to allow them on the corporate network. WHETHER IT PROS ARE PREPARING FOR IoT IN THE WORKPLACE Will impact consumers and the workplace Mostly a workplace trend Mostly a consumer trend 71% 4% 25% WHAT IT PROS BELIEVE ABOUT THE IMPACT OF IoT Don’t know Yes No 12% 29% 59%
- 11. The Devices Are Coming: How the “Internet of Things” will affect IT... and why resistance is futile. 11 SECURITY 0 10 20 30 40 50 43% 23% 8% 26% We will assign a separate network for these devices We will put them on the corporate network We will not allow these devices Don’t know 0 10 20 30 40 50 60 70 80 68% 55% 41% 34% 22% 63% Investing in security solutions Investing in infrastructure Expanding bandwidth Investing in applications Enlisting hosted solutions Investing in analytical capabilities TOP WAYS IT PROS ARE PREPARING FOR IoT HOW IT PROS PLAN TO HANDLE CONNECTIVITY OF NEW INTERNET-ENABLED “THINGS”
- 12. 12 Spiceworks VoIT Report: May 2014 | #internetofthings 02 You’re Better Equipped Than You Think Even IT pros who fall into the “not actively preparing for IoT” category are more ready than they might realize. Our survey revealed that many IT pros are inadvertently paving the way for IoT in the workplace. As growing numbers and various types of devices flood the network – generating actionable data to be uploaded, downloaded, analyzed, etc. – Internet speed and connectivity will become increasingly important. It’s a good thing more than half of IT pros are already using fiber-optic networks, the latest and greatest Internet technology. But many still have a ways to go, with almost 40% still using relatively slower cable or DSL… and others still using (GASP) T1 and ISDN connections. WARP SPEED INTO THE FUTURE ITPro
- 13. The Devices Are Coming: How the “Internet of Things” will affect IT... and why resistance is futile. 13 0 10 20 30 40 50 60 70 80 78% 68% 55% 30% Increased content demands (e.g, video) More data usage New devices joining the network More users Different devices joining network 59% 0 10 20 30 40 50 60 Fiber-optic network Cable DSL T1 connection T3 connection ISDN 39% 52% 39% 22% 9% 6% Considering how hungry connected devices are for bandwidth, the need for bigger pipes to push all of those 1s and 0s through the atmosphere will will only intensify. A whopping 98% of IT pros agree their company’s demand for bandwidth has nowhere to go but up over the next five years. Almost 80% think the top driver will be more data usage, 68% think increased content demands, and 59% say more users – all areas that will no doubt contribute.That’s interesting: Less than a third believe different types of devices connecting to their networks – beyond “anything” we’re seeing now – will factor in. If you’re in this camp, you may need to reconsider; if analyst predictions are correct, 30 billion new Borg-like “things” will be joining networks and eating bandwidth… so you’re going to need a connection you can trust. HOW IT PROS KEEP USERS CONNECTED TOP FACTORS IT PROS BELIEVE WILL INCREASE BANDWIDTH REQUIREMENTS
- 14. 14 Spiceworks VoIT Report: May 2014 | #internetofthings 1 per employee 2 per employee 3 per employee 4 per employee More than 4 per employee 0 10 20 30 40 50 60 51% 12% 1% 4% 30% Remember the good ol’days, when you only had to manage one computer per employee… and it was docked at a desk? A distant memory. Thanks to a little trend called BYOD, less than a third of IT pros still support just one device per employee, but almost 70% support two or more devices per user. And 61% believe the number per employee will continue to grow over the next five years – yet another indicator of “things” to come. NUMBER OF DEVICES (PERSONAL OR COMPANY-OWNED) SUPPORTED PER EMPLOYEE THEY’RE MULTIPLYING!
- 15. The Devices Are Coming: How the “Internet of Things” will affect IT... and why resistance is futile. 15 Employee-generated data Today’s data In 5 years Customer-generated data Internet-generated data Generated from other connected devices 0 20 40 60 80 100 97% 82% 60% 63% 34% 42% 14% 31% ORIGINATION OF TODAY’S STORED DATA VS. PREDICTIONS FOR THE FUTURE With the number of new devices projected to skyrocket, and all of them generating actionable intelligence, big data might soon be holy-moly-that’s-a-lot-of-data… data. Where is today’s data coming from, and how will that change? And where in the world are you going to put it all? According to IT pros, 97% of today’s stored company data is generated by employees and 60% is generated by customers. While other“things”connected to their networks currently only account for 14% of stored data, this number is set to blast off. BIG DATA? HOLD ON TIGHT...
- 16. 16 Spiceworks VoIT Report: May 2014 | #internetofthings Through on-premises /IT-managed solutions Through a hosted or cloud-based solution Both 67% 4% 29% IT pros do expect data from these sources to shift over the next five years and the amount generated from“things”to more than double. However, they seem to be underestimating how much data could be generated from the sheer volume of new devices headed their way. For example, sensors and beacons are increasingly used to gather customer and employee data – data they’re not currently used to storing. Especially in machine-intensive environments like hospitals, the amount of data flooding in could be epic. This is a red flag, since most IT pros still house company data on-premises – which requires more infrastructure investment to scale than hosted solutions. A third, however, are using hosted solutions for at least some of their data storage. HOW IT PROS CURRENTLY STORE COMPANY DATA IT pros are going to need all the help they can get managing and storing the data generated from billions of new Internet- enabled devices… so it’s a good sign that nearly three-fourths have already started moving or are planning to move their IT infrastructure to the cloud. But again, not everyone is walkin’the talk. While almost 60% of IT pros predict their use of hosted solutions will grow in the next five years, many don’t want to move certain IT functions offsite – ever – including giants like network (52%) and security (48%). If you plan to keep these functions in-house, now would be a great time to start investing in additional infrastructure… before the full impact of IoT descends upon you like an alien zombie horde out for your resource brains. SUMMON REINFORCEMENTS
- 17. The Devices Are Coming: How the “Internet of Things” will affect IT... and why resistance is futile. 17 0 10 20 30 40 50 60 Security Network Servers Storage IT services 52% 48% 40% 40% 39% Applications 25% No, but plan to start using it in the next 12 months 10% No, and no plans 29% Yes 61% CURRENT USE OF HOSTED INFRASTRUCTURE OR APPLICATION SOLUTIONS IT FUNCTIONS THAT IT PROS WON’T CONSIDER MOVING OFFSITE
- 18. 18 Spiceworks VoIT Report: May 2014 | #internetofthings 03 …But Don’t Let Your Guard Down There’s no question that the Internet of Things will present challenges for IT. If you’re still resistant to joining the IoT alliance, consider this: When tons of new Internet-connected devices try to access your network simultaneously, what’s going to happen? How much will it slow down employee productivity, and how much harder will it be to protect your network from malware and other security threats? And what about streaming data from security systems or humidity-controlled server rooms... does your current storage strategy account for all this extra data? IT pros are already dealing with plenty of connectivity issues today: 45% have challenges with insufficient bandwidth, and 41% have issues with security. The same goes for storage, with 63% citing budget constraints as their top challenge and limited storage space as the runner up at 54%. And that’s before more data comes pouring in from the rapidly growing number of connected “things”… including company data that your infrastructure will need to host. The connectivity and storage challenges IT pros are experiencing today will only compound as IoT gains momentum. In other words: The time is now to brace your infrastructure for the coming IoT impact.
- 19. The Devices Are Coming: How the “Internet of Things” will affect IT... and why resistance is futile. 19 0 10 20 30 40 50 60 70 80 Limited storage space Budget constraints Security/compliance requirements Workload of IT staff Performance issues Data availability 63% 54% 45% 42% 34% 25% 0 10 20 30 40 50 Insufficient bandwidth Security concerns Latency issues Intermittent service Equipment issues 41% 45% 36% 29% 25% TOP CHALLENGES WITH KEEPING USERS CONNECTED TOP CHALLENGES WITH STORING COMPANY DATA
- 20. 20 Spiceworks VoIT Report: May 2014 | #internetofthings 04 Face the Future (One IT Decision at a Time) There’s no Jedi mind trick that’ll make the incoming fleet of Internet- connected devices turn around. But the Internet of Things isn’t going to take over your network overnight. It’s happening gradually, and hopefully – thanks in part to this report – it’s now more than just a blip on your radar. You’ve already experienced the first wave, as BYOD has introduced growing numbers of employee-owned devices. Up next may be temperature sensors in building thermostats, or a pumped- up HD security system with streaming video and months of stored footage. Smart light sabers, anyone? Whatever it is, it’s clear the IoT trend will have a significant impact on IT. And while the majority of IT pros said they’re not taking steps to actively prepare their infrastructure for IoT, our survey indicates this isn’t the whole story. Based on our survey results, many of you are heading the right direction through steps you’ve taken to address other IT issues. The way to arm your infrastructure for IoT: One IT decision at a time… with your eye on the galaxy beyond. But don’t take it too slow; someday soon your boss is going to cruise into your office and ask you to admire – and support – his Google Glass… and it would probably be a good idea to have an action plan. MAY THE IoT FORCE BE WITH YOU
- 21. The Devices Are Coming: How the “Internet of Things” will affect IT... and why resistance is futile. 21 14% Manufacturing 11% Healthcare 9% Education 8% IT Service Provider 6% Non Profit 6% Government 5% Finance 5% Retail 5% Consulting 5% Construction Transportation 4% 3% Software You’ve just read Spiceworks’ version of data gone spicy: Our answer to humdrum data. We tackle the tech issues of today... and what’s coming soon to a server room near you. Andwedeliveritallwithmoreoriginality andspicethanyourtypicalrun-of-the-mill reports.Drawingfromauserbaseofmore than5millionITpros,it’saglimpseintotech youcan’tgetanywhereelse! Details on the Data INDUSTRY (Top 12 industries shown) COMPANY SIZE REGION 6% 22% 18% 11%10% 33% 20-99 employees 1-19 employees 100-249 employees 250-499 employees 500-999 employees 1,000 or more employees 11% 62% North America EMEA 38%
- 22. 22 Spiceworks VoIT Report: May 2014 | #internetofthings This report was sponsored by Cox Business. Cox Business provides voice, data and video services for more than 300,000 small and regional businesses, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations. The organization also serves most of the top tier wireless and wireline telecommunications carriers in the U.S. through its wholesale division. According to Vertical Systems Group, Cox Business is one of the largest providers of business Ethernet services in the U.S. based on customer ports and has been consistently recognized for its leadership among small/midsize business data service providers. Cox is currently the seventh largest voice service provider in the U.S. and supports one million phone lines. For more information about Cox Business, Click Here or call 1-800-396-1609. 1 Deepak Kumar, “Internet Of Things May Strangle Enterprise Bandwidth,” InformationWeek Network Computing, December 26, 2013. http://www.networkcomputing.com/networking/internet-of-things-may- strangle-enterprise-bandwidth/a/d-id/1113241 2 Peter Middleton, Peter Kjeldsen and Jim Tully, “Forecast: The Internet of Things, Worldwide, 2013,” Gartner, November 18, 2013. https://www.gartner.com/doc/2625419 3 “IDC Predicts 2014 Will Be a Year of Escalation, Consolidation, and Innovation as the Transition to IT’s ‘3rd Platform’ Accelerates,” International Data Corporation (IDC), December 3, 2013. http://www.idc.com/getdoc. jsp?containerId=prUS24472713 4 Joseph Bradley, Joel Barbier and Doug Handler, “Embracing the Internet of Everything To Capture Your Share of $14.4 Trillion,” Cisco, 2013. http://www.cisco.com/web/about/ac79/docs/innov/IoE_Economy.pdf SOURCES FollowCoxBusiness intheSpiceworksCommunity.
- 23. The Devices Are Coming: How the “Internet of Things” will affect IT... and why resistance is futile. 23 About Spiceworks Voice of IT® The Spiceworks Voice of IT market insights program publishes stats, trends and opinions collected from technology professionals that are among the more than 5 million users of Spiceworks. Survey panelists opt-in to answer questions on technology trends important to them. To find out more about our research capabilities, email insights@spiceworks.com. About Spiceworks Spiceworks is the professional network more than 5 million IT professionals use to connect with one another and over 3,000 technology brands. The company simplifies how IT professionals discover, buy and manage more than $525 billion in technology products and services each year. Headquartered in Austin, Texas, Spiceworks is backed by Adams Street Partners, Austin Ventures, Institutional Venture Partners (IVP), Goldman Sachs, Shasta Ventures and Tenaya Capital. For more information visit www.spiceworks.com For more information visit: For other Spiceworks Voice of IT reports visit: www.spiceworks.com www.spiceworks.com/marketing/resources/ Voice of IT® The contents in this report are a result of primary research performed by Spiceworks. Unless otherwise noted, the entire contents distributed as part of this report are copyrighted by Spiceworks. As such any information made available by any means in this report may not be copied, reproduced, duplicated, published, displayed, transmitted, distributed, given, sold, traded, resold, marketed, offered for sale, modified to create derivative works or otherwise exploited for valuable consideration without prior written consent by Spiceworks. For more information visit www.spiceworks.com/voice-of-it/terms. This report contains information of fact relating to parties other than Spiceworks. Although the information have been obtained from, and are based on sources that Spiceworks believes to be reliable, Spiceworks does not guarantee the accuracy, and any such information might be incomplete or condensed. Any estimates included in this report constitute Spiceworks’judgment as of the date of compilation, and are subject to change without notice. This report is for information purposes only. All responsibility for any interpretations or actions based on the information or commentary contained within this report lie solely with the recipient. All rights reserved. 2013.
- 24. 24 Spiceworks VoIT Report: March 2014 | #ITTraining