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Strategies for creating a social
workplace with your intranet!
!

James Dellow
Image Credit: Dave Gray/Dachis Group http://www.flickr.com/photos/davegray/5641345272/ CC BY
Source: Powerhouse Museum Collection http://www.flickr.com/photos/powerhouse_museum/5570140479/
Image source: http://www.gallagher.com/intranet/home_page_design/index.htm
Image: VW new beetle blueprints http://www.flickr.com/photos/37383775@N00/2289185755/ CC BY-NC-ND
Image: bob http://www.flickr.com/photos/51035603671@N01/31006697/ CC BY-SA
Image Credit: Dave Gray/Dachis Group http://www.flickr.com/photos/davegray/5640777961/ CC BY
Image Credit: Dion Hinchcliffe/Dachis
Image Credit: I Survive http://www.flickr.com/photos/14452042@N05/2477024244/ BY-NC-ND
Image: Productivity: Getting Personal Kanban to Done http://www.flickr.com/photos/orcmid/3879260297/ CC BY
Image Credit: Chairs http://www.flickr.com/photos/89898604@N00/6550520/ CC BY-NC-SA
q  Alacatel-Lucent!
       http://www.computerworld.com/s/article/350861/
       Telecom_Giant_Takes_to_Web_2.0




©2011 Headshift | Dachis Group
©2011 The 2.0 Adoption Council | Dachis Group and XPLANE | Dachis Group
Image Credit: Dave Gray/Dachis Group http://www.flickr.com/photos/davegray/5640777925/ CC BY
Headshift | Dachis Group Examples

   q  Reynolds Porter Chamberlain"
       http://www.headshift.com/our-work/2011/01/17/
       reynolds-porter-chamberlain/"
       
   q  International FMCG Company"
       http://www.headshift.com/our-work/2009/11/18/legal-
       team-international-fmcg-company/"
       
   q  Institute of Executive Learning"
           http://www.headshift.com/our-work/2010/05/12/institute-of-
           executive-coaching/




©2011 Headshift | Dachis Group
©2011 Headshift | Dachis Group
Image Credit: James Dellow “Desire Paths” CC BY-SA
©2011 Headshift | Dachis Group
Strategic tips – Building social intranets

   1.   Define your problem first, select your technology second.
   2.   Understand why social software works and focus on those aspects.
   3.   Effective enterprise search is still a central pillar of a successful
        social intranet and is the key to ROI.
   4.  Invest in a robust community management capability, it’s the
        keystone of a social intranet.
   5.  Everyone needs a little collaborative literacy, make sure they get it.
   6.  Social intranets aren’t like classical enterprise software; actively
        encourage emergent and unintended consequences.
   7.  Pick the right social platforms; social is not a single product. Also,
        it’s ok to get it wrong, once.
   8.  Don’t make it optional. Don’t make it a second class citizen. Provide
        clear usage policies.
   9.  “You can skip the pilot”; or “Your pilot is your rollout”.
   10.  Social intranets are a platform, not an app. Leverage the platform.

©2011 Headshift | Dachis Group
“Gamestorming” Outputs




Image Credit: James Dellow CC BY-SA
“Gamestorming” Outputs




                                           The journey, with
                                             changes in the
                                         environment posted up
      The destination
  Head, Heart & Hand!
       exercise
                                                  (“buzz words” review)



Image Credit: James Dellow CC BY-SA
www.headshift.com.au!
www.dachisgroup.com!
www.20adoptioncouncil.com




                             2

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Strategies for creating a social workplace with your intranet

  • 1. Strategies for creating a social workplace with your intranet! ! James Dellow
  • 2. Image Credit: Dave Gray/Dachis Group http://www.flickr.com/photos/davegray/5641345272/ CC BY
  • 3. Source: Powerhouse Museum Collection http://www.flickr.com/photos/powerhouse_museum/5570140479/
  • 5. Image: VW new beetle blueprints http://www.flickr.com/photos/37383775@N00/2289185755/ CC BY-NC-ND
  • 7. Image Credit: Dave Gray/Dachis Group http://www.flickr.com/photos/davegray/5640777961/ CC BY
  • 8. Image Credit: Dion Hinchcliffe/Dachis
  • 9. Image Credit: I Survive http://www.flickr.com/photos/14452042@N05/2477024244/ BY-NC-ND
  • 10. Image: Productivity: Getting Personal Kanban to Done http://www.flickr.com/photos/orcmid/3879260297/ CC BY
  • 11. Image Credit: Chairs http://www.flickr.com/photos/89898604@N00/6550520/ CC BY-NC-SA
  • 12. q  Alacatel-Lucent! http://www.computerworld.com/s/article/350861/ Telecom_Giant_Takes_to_Web_2.0 ©2011 Headshift | Dachis Group
  • 13. ©2011 The 2.0 Adoption Council | Dachis Group and XPLANE | Dachis Group
  • 14. Image Credit: Dave Gray/Dachis Group http://www.flickr.com/photos/davegray/5640777925/ CC BY
  • 15. Headshift | Dachis Group Examples q  Reynolds Porter Chamberlain" http://www.headshift.com/our-work/2011/01/17/ reynolds-porter-chamberlain/" q  International FMCG Company" http://www.headshift.com/our-work/2009/11/18/legal- team-international-fmcg-company/" q  Institute of Executive Learning" http://www.headshift.com/our-work/2010/05/12/institute-of- executive-coaching/ ©2011 Headshift | Dachis Group
  • 16. ©2011 Headshift | Dachis Group
  • 17. Image Credit: James Dellow “Desire Paths” CC BY-SA
  • 18. ©2011 Headshift | Dachis Group
  • 19. Strategic tips – Building social intranets 1.  Define your problem first, select your technology second. 2.  Understand why social software works and focus on those aspects. 3.  Effective enterprise search is still a central pillar of a successful social intranet and is the key to ROI. 4.  Invest in a robust community management capability, it’s the keystone of a social intranet. 5.  Everyone needs a little collaborative literacy, make sure they get it. 6.  Social intranets aren’t like classical enterprise software; actively encourage emergent and unintended consequences. 7.  Pick the right social platforms; social is not a single product. Also, it’s ok to get it wrong, once. 8.  Don’t make it optional. Don’t make it a second class citizen. Provide clear usage policies. 9.  “You can skip the pilot”; or “Your pilot is your rollout”. 10.  Social intranets are a platform, not an app. Leverage the platform. ©2011 Headshift | Dachis Group
  • 21. “Gamestorming” Outputs The journey, with changes in the environment posted up The destination Head, Heart & Hand! exercise (“buzz words” review) Image Credit: James Dellow CC BY-SA