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Supporting and Motivating Students through Dynamic Orientation to Online Learning
- 1. Supporting & Motivating Students: Dynamic Orientation to Online Learning Suzanne Kissel, Academic Practices Consultant (SunGard Higher Education) Eric Fudge, Manager of Academic Technology (State Fair Community College ) October 25, 2009
- 2. ENTERING THE GAME Why online orientation?
- 3. Orientation Success In-Class Orientation for Online Learners: Participation in recommended in-class orientation and incoming GPA are significantly related to student success in online undergraduate business courses. Online Orientation for Online Learners: GPA and orientation grade are the most significant predictor of student grade in course. Orientation grade is more strongly correlated than orientation participation. Required Online Orientation: A Predictor of Success in Online Classes? Presented by Linda DeFelice and Karen Durkin at ITC eLearning 2009 Conference. http://www.slideshare.net/ldefelice/required-online-orientation-a-predictor-of-success-1061474
- 4. Why Orient Online Students? Concerns of the distance learner: Becoming familiar with online course environment Recognizing online resources available at the institution Importance of balancing work, family, and school Potential of “feeling isolated”
- 5. Online Student Orientations Prospective Student Orientation materials public Readiness for online learning Emphasis on learning styles Technical requirements Some technical activities Institutional services Student services Some campus orientation Program specific information Enrolled Student Orientation materials not public Effective practices for online learning Student and Faculty expectations Institutional Services Student Services LMS and other technologies training Materials available on ongoing basis Tracking and assessments available
- 7. Stakeholders: Internal and External 14 county service area Agriculture-based economy (rural) 26 is the average age of students 4,263 students enrolled 4,152 students located in Missouri 91 out of state students 20 international students 261 faculty members 65 full-time faculty part-time faculty 7
- 8. Reviewing trends Courses Cr. Hrs. Total Hrs. Head Count Fall 2007 83 225 4346 927 Spring 2008 100 275.5 4702 998 Summer 2008 50 133 2172 563 Fall 2008 130 354 6457.5 1305 Spring 2009 130 361 6678.5 1319 Summer 2009 77 218.5 3552.5 799 Fall 2009 171 477.5 8560.5 1578
- 9. A common team goal Meet strategic planning goals and objectives Provide equal support and services to both online and on-ground users Utilize surveys 8 hours of lost instruction during first week (actual) Technical problems “greatest issue” (perceived) Analyze “online related” work orders 340 work orders 60% related to “how-to” and informational questions 40% related to technical problems
- 10. Coming up with the best game plan Define what you can and can’t do long term Prospective Student vs. Enrolled Learner Asynchronous vs. synchronous ADA requirements Budget availability Fiscal year Timelines Project leaders Actively involving proper players
- 11. THE SEASON Planning, executing and managing
- 12. The “Play Book”
- 15. “ Hail Mary”
- 17. Team stats 4 months from inception to go-live Students accessing a portion of the course 2,483 students Student completing course (all exams and content) 1,226 students Student logon 19,689 total logons (January 2009 – October 2009) 10,822 logons during first month Faculty have access to a “development course” Re-analyzing “ How to” questions dropped from 60% to 30%
- 18. Game statistics: January 2009 – October 2009 Introduction to Online Learning 1,953 students have completed the exam Average score of 83% Navigation and Content 1,693 students have completed the exam Average score of 81% Communication 1,449 students have completed the exam Average score of 75% Assessment 1,482 students have completed the exam Average score of 79%
- 19. NEXT SEASON The next phase
- 20. Thinking ahead: the “Next Phase” Going synchronous with web conferencing Student Services: on-ground -> hybrid -> online advising tutoring Upgrades = Updates Virtual campus tour Graduation Building communities
- 21. Thinking ahead: the “Next Phase” http://mchabib.com/2006/10/05/digital-library-as-third-place
- 22. Possibilities for the Future Parent Orientation Pegasus Parent – University of Central Florida: http://parents.sdes.ucf.edu/index.php
- 23. Possibilities for the Future Parent Orientation University of Dayton – Virtual Orientation Parents: http://vo.udayton.edu/
- 24. Orientation Resources National Orientation Directors Association (NODA) http://www.nodaweb.org/default.htm NODA is the professional organization dedicated to college orientation and provides resources regarding orientation programs. National Resource Center for the First-Year Experience and Students in Transition http://www.sc.edu/fye/ The National Resource Center is a leader in research and programs related to first year students.
- 25. Questions and Comments Suzanne Kissel Email: [email_address] Eric Fudge Email: [email_address]
Editor's Notes
- #2: If we don’t have someone introduce us, we might want to introduce each other?
- #3: PMI: Initiating, Planning, Executing, Manage and Evaluation Know your stakeholders Have a purpose Consider the data
- #5: Introducing students to the new styles of learning before or during induction could also be facilitated through the designing of appropriate activities so that students become technically oriented, discover key functions, and ascertain how online tasks can be performed. Student’s needs as online learners: Communication with academic and administrative staff Having appropriate information Understanding expectations Sense of identity as a student within a particular institution and a sense of belonging
- #7: PMI: Initiating, Planning, Executing, Manage and Evaluation Know your stakeholders Have a purpose Consider the data
- #8: Why create an online orientation option? It is all about knowing your audience and their needs Cannot do training or orientation very well when end users are located throughout Missouri. How to delivery of information in rural environment. Language options for international students Providing services for those who might not otherwise come to campus
- #9: Online students have become over a 4 th of the total student base Rapid growth – online programs = opportunities Classrooms are at capacity Online has new market potential
- #10: Ultimately the rationale for our projects are based on strategic goals and objectives Utilize survey data and analyze trends Online student and faculty survey feedback were geared toward technical issues “how-to”
- #11: Have to be able to manage and update long term Outsource or in-house
- #13: Three momnths from start to finish
- #18: 58 logon max for students – students logged on multiple times. Some faculty require intro course
- #19: Students are
- #21: Guidance/rules of communities Importance of control within marketing Venturing into virtual spaces is hard ground
- #22: Guidance/rules of communities Importance of control within marketing Venturing into virtual spaces is hard ground