Employer Presentation
- 1. Introduction
- 2. Mission & VisionMission: To meet the evolving workforce needs of Chicago Hospitality businesses and create training and career opportunities for Chicago residents by building strategic public and private partnerships. Vision: To deliver a skilled and diverse workforce that increases Chicago’s competitiveness in the global economy by aligning workforce development initiatives with the City’s education and economic goals.
- 3. ServiceWorks Accomplishments160 Employers have used Service Works more than onceSuccessfully building relationships between the employer and the industries we serviceInterview to hire ratio is less than 2-1Over 1500 skilled candidates placed with 300 businesses within the service industry since 2005
- 5. Talent Acquisition Services -Individualized assessment conducted to determine recruiting needs -Thorough prescreening of each candidate before referred to your company -Guaranteed commitment level to fill each position within your specified timeline. -Work to reduce turnover by maintaining a retention rate above industry standards.
- 6. Employer ServicesWorkforce Planning -Upgrade current training and/or succession planning customized just for you. -Create a new customized training program based on our assessment of your needs. -Develop opportunities for career growth and advancement by promoting industry recognized credentials and certification. Facilitation of Training -Pre-employment Training -Customer Service Training – focused on industry skilled standards -On the job Training for new and existing employees
- 7. Chicago ServiceWorks PartnersAssociation PartnersNational Retail Federation Foundation
- 8. Illinois Hotel and Lodging Association
- 10. International Customer Service Association
- 11. Service Industry Advisory BoardBusiness Sponsors:The City of Chicago
- 12. Chicago Workforce Board (CWB)
- 13. Mayor’s Office of Workforce Development (DCD)
- 14. Additional Business ServicesWe offer programs designed to address topics of interest within the business community and customized around your specific industry. These topics include:Workshops
- 15. Seminars
- 17. Industry Specific Job FairsEmployer Success ProfileHotelHilton O’HareNew Hires: 17Average Wages: $9.78 Positions: Housekeeping Supervisor, Housekeeping, Banquet Server, Front Desk, Room Attendants, etc.Retention:12 (72% - 90 Days and more)HR Savings: Avg. Cost $9,246 Projected HR cost is based on the Cornell University Center for Hospitality. Research estimate based on study for large hotels.
- 18. Employer Success ProfileRetailJones of New YorkNew Hires: 4Average Wages: $11.11Positions: Store Manager, Asst. Manager, Sales AssociateRetention: 4 (100% - 90 Days and more)HR Savings: Avg. Cost $3,500Projected HR cost is based on SASHA Corporation Consulting FirmResearch estimates are based on study for hourly employees.
- 19. Employer Success ProfileRestaurantSalad CreationNew Hires: 16Average Wages: $8.13 Positions: Salad ChefRetention:12 (72% - 90 Days and more)HR Savings: $3,500 Projected HR cost is based on SASHA Corporation Consulting Firm Research estimates are based on study for hourly employees.
- 20. How Does Our Process Work?We would conduct a needs assessment with you during our initial meeting.Your Business Specialist Consultant would then create a Client Project Plan based on results of assessment and submit to you within 48-72 hours.If providing recruiting services, we would create a Job Profile for each position and send it back to you for your review.A Job Order would be created internally for each position so we could start prescreening candidates.Based on the Client Project Plan, we would then begin to work with you to provide the customized services to fulfill your current human resources needs.
- 21. Why should you consider us as a Business Partner?You would be working with highly skilled professionals with expertise in specialized human resource services
- 22. We focus specifically on your service industry which would consist of either retail, hotel, or restaurant.
- 23. We have solid partnerships in the industries we service. - these will get even stronger as the city will continued efforts to get the Olympics here for the year 2016.Our connections with the City of Chicago creates an extreme advantage for your organization.