Teamwork and communication skills

1. AGENDA 1. Group & Team 2. How to form a team? 3. CommunicationCommunication 4. Differences 5. ?? :D

2. ‫اﻧﻬﺎردﻩ؟‬‫ﻠﻴﻪ‬‫ﺠﺎﻳﻴﻦ‬‫اﺣﻨﺎ‬

10. A Group is a collection of people who come together to communicate, tackle a problem.. Etc, but they lack :-  Common goal  Clear rules  Clear roles fro each member  Evaluation Evaluation  feedback

11. Team is a collection of people who come together to achieve a clear common goal that they have participated in defining.To the members of a true team, that goal is more important than their own one.  Members’ work lives are linked together and they depend on each other.  When they have differences of opinion they tend to debate the ideas rather than argue points of view.

12. Goal Rules Roles Evaluation Feedback

13. How is a team formed?

15. Forming is the first stage of team development. It starts when members are first brought together to achieve a specific goal. In the forming stage members tend to be optimistic and expectationsoptimistic and expectations are usually high Honeymoon

16. Storming is a normal and expected stage of team development. In this stage, members experience a discrepancy betweenexperience a discrepancy between their initial hopes for the team and the realities of working together. Conflict arises and everyone knows that the “honeymoon” is over.

17. Norming isa transitional step that moves a team from storming into performing. In norming, the team confronts its problems and resolves them.

18. Performance is the stage when conflicts have been resolved and members will be ready to focus on their work without distraction. It is the actual product of the team.

19. Mourning is producing the result/product and ending the team work.

21. COMMUNICATION Speaking •listening

22. SPEAKING Verbal Non-verbal

23. VERBAL COMMUNICATION

24.  Clearly  Separate facts from opinion  Focus on one thing at a time  Adjust your way of expressing to the verbal  Adjust your way of expressing to the possibilities of the listener  Repeat the message  Evaluate the effectiveness of your message

27.  Clearly  Separate facts from opinion  Focus on one thing at a time  Adjust your way of expressing to the verbal  Adjust your way of expressing to the possibilities of the listener ‫د‬ ‫ﻏﯿﺮ‬ ‫ﻧﺎﺻﺮ‬ ‫ﻋﻢ‬.‫ﺟﺮﺟﺲ‬ :D  Repeat the message  Evaluate the effectiveness of your message

30. NON-VERBAL COMMUNICATION

31. 7NON-VERBAL MESSAGES  Physical Appearance  Tone of Voice  Gestures  Body Position  Touch  Facial Expression  Eye Contact

38. LISTENING

39. LISTENING  Receiving  Attending  Understanding  Responding Responding  Remembering

46. ‫اﻟﺼﺎﻟﻮﻧﺎت؟‬ ‫ﺟﻮاز‬ ‫وﻻ‬ ‫ﺐ‬ُ‫ﺣ‬ ‫ﻋﻦ‬ ‫اﻟﺠﻮاز‬

47. •‫اﻟﺰﻣﻦ‬:‫رﺑﻊ‬‫ﺳﺎﻋﺔ‬ •‫ﻛﻞ‬‫ﺷﺨﺺ‬‫ﯾﺘﻜﻠﻢ‬‫ﻣﺮة‬‫و‬‫ﯾﺮد‬‫ﻣﺮة‬‫ﻋﻠﻰ‬‫اﻷﻗﻞ‬ ‫اﻟﺼﺎﻟﻮﻧﺎت؟‬ ‫ﺟﻮاز‬ ‫وﻻ‬ ‫ﺐ‬ُ‫ﺣ‬ ‫ﻋﻦ‬ ‫اﻟﺠﻮاز‬ •‫ﻛﻞ‬‫ﺷﺨﺺ‬‫ﯾﺘﻜﻠﻢ‬‫ﻣﺮة‬‫و‬‫ﯾﺮد‬‫ﻣﺮة‬‫ﻋﻠﻰ‬‫اﻷﻗﻞ‬ •‫اول‬‫ﻣﺮة‬‫اﻟﻜﻼم‬‫ﺑﺎﻟﺪور‬‫ﻓﻲ‬‫داﯾﺮة‬ •‫ﺑﻌﺪ‬‫ﻧﮭﺎﯾﺔ‬‫اﻟﻮﻗﺖ‬‫واﺣﺪ‬‫ﻣﻦ‬‫ﻛﻞ‬‫ﻣﺠﻤﻮﻋﮫ‬‫ھﯿﻘﻮم‬ ‫ﯾﺸﺮح‬‫اﻟﻨﻘﺎش‬‫ﻣﺸﻲ‬‫ازاي‬

48. DIFFERENCES Accept differences between you and others. Feel responsible for clearly expressing your own opinion.expressing your own opinion. Feel responsibility towards listening to other’s opinion.

49. PROBLEM! 1. Name the problem 2. Discuss it 3. Pick one thing you can do Wait … think well4. Wait … think well 5. Do

50. NOW Using what you learned throughout the training ..

51. Time for Spaghetti! :D

53. QUESTION?? 1. How did your team work together? What specifically worked well? What difficulties did you experience? 2. What role did each person play in the group? How was each person helpful to the end goal? 3. What would you do differently if given a second chance at this activity?

54. FEEDBACK AND THANK YOU <3

Teamwork and communication skills

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