The Art of Lean Performance
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This document discusses principles and techniques for creating a lean house or organization, including: - Focusing on leadership, value, respect for people, flow, and continuous improvement (kaizen). - Ensuring purpose and priorities are clear, respecting people, removing barriers, and defining value. - Visualizing and improving the flow of value through the whole system smoothly. - Using techniques like limiting work-in-progress, addressing unplanned work, giving and incorporating feedback through lean coffee, creating a safe culture, and continuously improving.
The Art of Lean Performance
- 2. @dominicad THE LEAN HOUSE Ø Leadership Ø Value Ø Respect for people Ø Flow Ø Kaizen
- 3. @dominicad Communicate Purpose & Priorities Respect People “Remove barriers that rob people of their right to pride of workmanship.” ~ Deming
- 4. @dominicad Business value? Customer value? Employee value? (These may not all be the same) How is VALUE defined & communicated? Is Purpose & Priority crystal clear? How do people know what to work on to provide the most value for the company?
- 5. @dominicad PULL VALUE thru the whole system SMOOTHLY FLOW
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- 9. @dominicad Some Visibility is a good start1 But… work items not broken down small enough can get stale and prevent Flow.
- 10. @dominicad A Focus on individuals & siloed teams2 Individually named swim lanes may make it easier to see who is working on what. But… if the goal is to see value flow thru the whole system quickly, consider how people might not collaborate when using this kind of visual.
- 11. @dominicad WIP Limits, if they exist, aren’t adhered to3 Visualizing WIP limits is a great start. But… ignoring them puts you at a disadvantage. A true pull system increases Flow & Value.
- 12. @dominicad Not Much Continuous Improvement4 Fast feedback reduces risk Abandoned feedback rarely converts to an improvement
- 13. @dominicad If you find yourself in the Shallows, don’t fret. Here’s what to do: Ø Think like a System Ø Focus on the Flow of Value Ø Kaizen to Continuously Improve
- 14. ENTERING THE DEEP Tips for diving deeper to discover hidden business value @dominicad
- 15. @dominicad Ensure Metrics Foster the Right Stuff1Think like a system, not a siloed team Value is delivered after work flows across the whole system. We need many hands across many teams to get the job done.
- 16. @everydaykanban 1 Build Relationships with Other Teams
- 18. @everydaykanban Respect people – Use Safe Metrics3
- 19. @everydaykanban Focus on the Flow of Value
- 20. @everydaykanban Visualize workflow, not busy people1
- 21. @everydaykanban Use “Pull” to Manage Flow2
- 22. @dominicad Limit WIP to Find Problems3 Remove barriers of too much WIP, so people can deliver some value before starting something new. Partially completed work results in unmet value.
- 23. @dominicad Check Amount of Unplanned work4
- 24. @dominicad Kaizen to Continuously Improve Constantly assess and improve conditions to enable better Flow
- 25. @dominicad Make Feedback a Habit with Lean Coffee1 To reduce J-curve resistance, the hearts and minds of people must be open to change. Casual, in-person conversations with people of opposing viewpoints is one of the easiest paths to change. Nothing accomplishes this better than a personal relationship generated by frequent face-to-face conversations in a safe, calm and respectful setting such as Lean Coffee. http://leancoffee.org/ http://www.goodreads.com/book/show/31254674-how-to-have-great-meetings
- 26. @dominicad Remove Fear – Create a Safe Culture2 Like the captain of a ship, leadership should provide a safe environment for the crew. Don’t let teams dive for treasure without proper support.
- 27. @everydayakanban Rub Some Science On It3
- 29. TO RECEIVE THE FOLLOWING: Ø A copy of this presentation Ø A copy of the LeanKit Lean Business report Ø A Kanban roadmap e-book to help you dive into the deep Just pick up your phone and send an email to: dominica@leankit.com Subject: FLOW