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The Environment and Corporate Culture 31
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CHAPTER 2
THE ENVIRONMENT AND CORPORATE CULTURE
CHAPTER OUTLINE
Are You Ready to Be a Manager?
I. The External Environment
A. General Environment
B. Task Environment
II. The Organization–Environment Relationship
A. Environmental Uncertainty
B. Adapting to the Environment
III. The Internal Environment: Corporate Culture
A. Symbols
B. Stories
C. Heroes
D. Slogans
E. Ceremonies
IV. Types of Culture
A. Adaptability Culture
B. Achievement Culture
C. Involvement Culture
D. Consistency Culture
V. Shaping Corporate Culture for Innovative Response
A. Managing the High-Performance Culture
B. Cultural Leadership
ANNOTATED LEARNING OBJECTIVES
After studying this chapter, students should be able to:
1. Describe the general and task environments and the dimensions of each.
The organizational environment consists of all elements existing outside the boundary of the
organization that have the potential to affect and influence the organization. This environment
consists of two layers: the task environment and the general environment.
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32 Chapter 2
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The task environment is closer to the organization and includes the sectors that conduct day-to-
day transactions with the organization and directly influence its basic operations and
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performance such as competitors, suppliers, and customers.
The general environment is the outer layer that is widely dispersed and affects the organization
indirectly. It includes social, demographic, and economic factors that influence all organizations
about equally.
2. Explain the strategies managers use to help organizations adapt to an uncertain or turbulent
environment.
The environment creates uncertainty for organization members. Uncertainty means that
managers do not have sufficient information about environmental factors to understand and
predict environmental needs and changes. Two basic factors that influence uncertainty are the
number of factors that affect the organization and the extent to which those factors change.
Strategies to adapt to these changes in the environment include boundary-spanning roles,
interorganizational partnerships, and mergers or joint ventures.
Boundary-spanning roles are assumed by people and/or departments that link and coordinate the
organization with key elements in the external environment. Interorganizational partnerships are
a popular strategy for adapting to the environment by reducing boundaries and increasing
collaboration with other organizations. A merger is the combining of two or more organizations
into one. A joint venture involves a strategic alliance or program by two or more organizations.
3. Define corporate culture and give organizational examples.
Culture can be defined as the set of key values, beliefs, understandings, and norms shared by
members of an organization. It can be analyzed at three levels. At the surface are visible items,
which include manner of dress, patterns of behavior, physical symbols, organizational
ceremonies, and office layout. At a deeper level are the expressed values and beliefs, which
cannot be discerned from how people explain and justify what they do. These are values that
members of the organization hold at a conscious level. They can be interpreted from the stories,
language, and symbols organization members use to represent them. Some values become so
deeply embedded in a culture that members are no longer consciously aware of them. These
basic, underlying assumptions and beliefs are the essence of culture and subconsciously guide
behavior and decisions.
4. Explain organizational symbols, stories, heroes, slogans, and ceremonies and their
relationships to corporate culture.
Fundamental values and corporate culture cannot be observed directly, but they can be
understood through the visible manifestations of symbols, stories, heroes, slogans, and
ceremonies. A symbol is an object, act, or event that conveys meaning to others. Symbols
associated with corporate culture convey the organization’s important values. A story is a
narrative based on true events that is repeated frequently and shared among organizational
employees. Stories are told to new employees to keep the organization’s primary values alive.
A hero is a figure who exemplifies the deeds, character, and attributes of a strong culture.
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Heroes are role models for employees to follow. A slogan is a phrase or sentence that succinctly
expresses a key corporate value. Many companies use a slogan or saying to convey special
meaning to employees. A ceremony is a planned activity that makes up a special event and is
The Environment and Corporate Culture 35
35 Chapter 2
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conducted for the benefit of an audience. Managers hold ceremonies to provide dramatic
examples of company values. Organizational culture represents the values, understandings, and
basic assumptions that employees share, and these values are signified by the above events.
Managers help define important symbols, stories, heroes, slogans, and ceremonies to shape the
future.
5. Describe four types of cultures and how corporate culture relates to the environment.
The adaptability culture is characterized by values that support the company’s ability to rapidly
detect, interpret, and translate signals from the environment into new behavior responses. This
culture emerges in an environment that requires fast response and high-risk decision making.
Employees have autonomy to make decisions and act freely to meet new needs, and
responsiveness to customers is highly valued.
The achievement culture is a results-oriented culture that values competitiveness,
aggressiveness, personal initiative, and willingness to work long and hard to achieve results. It is
suited to organizations concerned with serving specific customers in the external environment
but without the intense need for flexibility and rapid change. An emphasis on winning and
achieving specific ambitious goals is the glue that holds this organization together.
The involvement culture places high value on meeting the needs of employees and values
cooperation and equality. This culture has an internal focus on the involvement and participation
of employees to rapidly meet changing needs from the environment. Managers emphasize
values such as cooperation, consideration of both employees and customers, and avoiding status
differences.
The consistency culture values and rewards a methodical, rational, orderly way of doing things.
This culture has an internal focus and a consistency orientation for a stable environment.
Following the rules and being thrifty are important in this culture.
The external environment exerts a big influence on internal corporate culture. Corporate culture
should embody what it takes to succeed in the environment. If the external environment requires
extraordinary customer service, the culture should encourage good service; if it calls for careful
technical decision-making, cultural values should reinforce effective managerial decision
making.
6. Define a cultural leader and explain the tools a cultural leader uses to create a high-
performance culture.
A cultural leader is a manager who uses signals and symbols to influence corporate culture.
Cultural leaders influence culture by articulating a vision for the organizational culture that
employees can believe in, and heeding the day-to-day activities that reinforce the cultural vision.
To create a high-performance culture, a cultural leader would tie the central values that
employees believe in to the need for high performance, and then make sure that work procedures
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and reward systems match and reinforce those values. Finally, the cultural leader must be sure to
exemplify high-performance in his or her own work activities.
The Environment and Corporate Culture 37
37 Chapter 2
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LECTURE OUTLINE
Are You Ready to Be a Manager?
This questionnaire helps students determine in which types of organizations they might be most
comfortable.
INTRODUCTION
A dominant market position is never guaranteed, even for a company like Blockbuster. Video
rentals were a key aspect of home entertainment for many years and not very long ago
Blockbuster was king of the market. However, mail-order and video-on-demand have
completely changed the video rental market and Blockbuster no longer holds court. Although
Blockbuster now offers mail-order and streaming services, it was too slow to respond to market
changes and lost its influence in the market.
The environment in which companies operate is continually changing, sometimes quite rapidly,
as Blockbuster learned, and managers have to stay on their toes. For organizations in all
industries, environments are increasingly dynamic, requiring managers to be prepared to respond
quickly to even subtle environmental shifts. This chapter explains the components of the
external environment and how they affect organizations. In addition, it examines a major part of
the organization’s internal environment—corporate culture.
I. THE EXTERNAL ENVIRONMENT
INSTRUCTOR’S NOTES
The Environment and Corporate Culture 38
38 Chapter 2
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The external organizational environment includes all elements existing outside the boundary of
the organization that have the potential to affect the organization. The environment includes
The Environment and Corporate Culture 39
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competitors, resources, technology, and economic conditions that influence the organization. It
does not include those events so far removed from the organization that their impact is not
perceived.
The organizational environment can be conceptualized as having two layers surrounding the
organization: the general environment and the task environment. The organization also has an
internal environment that includes the elements within the organization’s boundaries. It is
composed of current employees, management, and corporate culture.
Business Blooper: British Petroleum Oil Spill
After the worst oil spill in U.S. history, then-CEO of British Petroleum (BP) Tony Hayward
didn’t win any friends on Capitol Hill two months later when he refused to provide details of the
spill, and where he seemed non-chalant about the 760 “egregious willful” violations between
2007 and 2009 from OSHA. Two days later, he was off the coast of England watching his yacht
in a race and spending time with his son, at the same time some 60,000 barrels of oil were still
leaking each day in a disaster that had already cost 11 lives. This was just a year after the
explosion of a BP refinery in Texas in which 15 were killed and hundreds wounded.
Exhibit 2.1: Dimensions of the Organization’s General, Task, and Internal Environments
A. General Environment
1. The general environment represents the outer layer of the environment and will
influence the organization over time, but often is not involved in day-to-day
operations. The dimensions of the general environment include international,
technological, sociocultural, economic, legal-political, and natural.
a. The international dimension represents events originating in foreign countries
and opportunities for American companies in other countries. This dimension
influences all other aspects of the external environment. This provides new
competitors, customers, and suppliers and shapes social, technical, and economic
trends. Today, every company has to compete on a global basis; high-quality,
low-priced cars from Japan have changed the U.S. auto industry. Managers in the
U.S. have been slow to understand issues and competition in foreign countries.
b. The technological dimension includes scientific and technological advancements
in a specific industry as well as society at large. Technology has created massive
changes for organizations and industries. Today, computer networks, Internet
access, videoconferencing, cell phones, and laptops are taken for granted. Other
technology will affect organizations and managers; the decoding of the human
genome could lead to revolutionary medical advances.
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Spotlight on Skills: Creating Guanxi in China
With its low labor costs and huge potential market, China is luring thousands of U.S. companies
in search of growth opportunities. However, only one-third of multinationals doing business in
China have actually turned a profit. One reason Western businesses fall short of expectations is
that they fail to grasp the centuries-old concept of guanxi that lies at the heart of Chinese culture.
Guanxi is a supportive, mutually beneficial connection between two people that eventually
grows into a network, and it is through these networks that business gets done. People doing
business in China should remember the following things: business is always personal; don’t skip
the small talk; relationships are not short-term, and; make contact frequently.
c. The sociocultural dimension represents the demographic characteristics, norms,
customs, and values of the general population. Important sociocultural
characteristics are population and geographical distribution, population density,
age, and education levels. Today’s demographic profiles are the foundation of
tomorrow’s work force and customers. Forecasters see increased globalization of
both consumer markets and labor supply with increasing diversity in
organizations and consumer markets.
d. The economic dimension represents the general economic health of the country
or region in which the organization operates. Components of the economic
dimension include consumer purchasing power, the unemployment rate, and
interest rates. The frequency of mergers and acquisitions represents a recent trend
in the economic environment, but there is vitality in the small business sector.
Entrepreneurial start-ups are a significant aspect of the U.S. economy today.
e. The legal-political dimension includes federal, state, and local government
regulations and political activities designed to influence company behavior.
Government regulations influence organizations through a variety of legislation
such as Occupational Safety and Heath Administration (OSHA), the
Environmental Protection Agency (EPA), fair trade practices, and others.
Pressure groups are interest groups that work within the legal-political
framework to influence companies to behave in socially responsible ways. For
example, tobacco companies are feeling the power of anti-smoking groups.
f. The natural dimension includes all elements that occur naturally on earth,
including plants, animals, rocks, and natural resources such as air, water, and
climate. Protection of the natural environment is emerging as a critical policy
focus around the world. The natural dimension is different from other sectors of
the general environment because it has no voice of its own. Influence on
managers to meet needs in the natural environment may come from other sectors,
such as government regulation, consumer concerns, the media, competitors’
actions, and even employees.
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Discussion Question #5: Why do you think that many managers are surprised by environmental
changes and hence are less able to help their organizations adapt?
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Exhibit 2.2: 2010 Environmental Performance Index
B. Task Environment
1. The task environment is the layer closest to the organization and includes those
sectors that have a direct working relationship with it. The task environment includes
customers, competitors, suppliers, and the labor market.
a. Customers are those people and organizations in the environment who acquire
goods or services from the organization. Customers are important because they
determine the organization’ success.
Discussion Question #4: Contemporary best-selling management books often argue that
customers are the most important element in the external environment. Do you agree? In what
company situations might this statement be untrue?
b. Competitors are organizations in the same industry or type of business that
provide goods or services to the same set of customers. Specific competitive
issues characterize each industry. The recording industry differs from the steel
industry and the pharmaceutical industry.
c. Suppliers are people and organizations that provide the raw materials that the
organization uses to produce its output. Many companies are using fewer
suppliers and building good relationships with them so that they will receive high-
quality goods at lower prices. These companies are also finding that being
cooperative, rather than adversarial, is the key to saving money, maintaining
quality, and speeding products to market.
d. The labor market represents people in the environment available for hire by the
organization. Labor market factors that impact organizations include:
the growing need for computer-literate information technology workers;
the necessity for continuous investment in human resources through
recruitment, education, and training to meet competitive demands of the
borderless world; and
the effects of international trading blocs, automation, and shifting plant
location upon labor dislocations, creating unused labor pools in some areas
and labor shortages in others.
Discussion Question #2: Would the task environment for a cellular phone company contain the
same elements as that for a government welfare agency? Discuss.
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II. THE ORGANIZATION-ENVIRONMENT RELATIONSHIP
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INSTRUCTOR’S NOTES
Exhibit 2.3: The External Environment of Nortel
Exhibit 2.4: The External Environment and Uncertainty
A. Environmental Uncertainty
1. Environmental uncertainty must be managed to make the organization more effective.
Uncertainty means managers do not have sufficient information about environmental
factors to understand and predict environmental needs and changes. Environmental
characteristics that influence uncertainty are the number of factors that affect the
organization and the extent to which those factors change.
2. When external factors change rapidly, the organization experiences very high
uncertainty (e.g., telecommunications firms, computer firms, and electronics firms).
When an organization deals with a few external factors that are stable, managers
experience low uncertainty (e.g., soft-drink bottlers or food processors).
Discussion Question #3: What do you think are the most important forces in the external
environment creating uncertainty for organizations today? Do the forces you identified typically
arise in the task environment or the general environment?
New Manager Self-Test: Are You Fit for Managerial Uncertainty?
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The questionnaire is designed to provide insight into whether a person is better suited for a stable
environment or in an organization with an uncertain environment.
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B. Adapting to the Environment
1. Boundary spanning is an increasingly important task in organizations because
environmental shifts can happen quickly in today’s world. Managers need good
information about their competitors, customers, and other elements in the
environment to make good decisions. The most successful companies involve
everyone in boundary-spanning activities.
Exhibit 2.5: The Shift to a Partnership Paradigm
2. Managers in partnering organizations are shifting from an adversarial orientation to a
partnership orientation. Companies are joining together to become more effective
and share scarce resources. Partners are frequently involved in one another’s product
design and production, and they are committed for the long term.
3. Mergers and joint ventures also reduce uncertainty. A merger occurs when two or
more organizations combine to become one. A joint venture involves a strategic
alliance or program by two or more organizations that occurs when the project is too
complex, expensive, or uncertain for one firm to handle alone.
Discussion Question #6: Why are interorganizational partnerships so important for today’s
companies? What elements in the current environment might contribute to either an increase or
decrease in interorganizational collaboration? Discuss.
III.THE INTERNAL ENVIRONMENT: CORPORATE CULTURE
INSTRUCTOR’S NOTES
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Exhibit 2.5: Levels of Corporate Culture
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Spotlight on Skills: Zappos Shoes
Zappos.com, an online retail site best known for its wide selection of shoes and its free shipping,
boldly proclaims its unique culture in an offbeat set of ten core values, including “Create fun and
a little weirdness.” CEO Tony Hsieh believes these core values illustrate the company’s
innovative culture and demonstrate its ultimate business goal—cultivating happiness. Hsieh’s
management theory is that if you create a work culture that fosters well-being, good practices
and (eventually) good profits will naturally flow out of the operation. One way the Zappos
Family of companies perpetuates its unique culture is by hiring employees who will fit into the
slightly wacky, drama-club atmosphere.
The internal environment includes: corporate culture, production technology, organization
structure, and physical facilities. Corporate culture is extremely important in an organization
attempting to achieve a competitive advantage. The internal culture must fit the needs of the
external environment and company strategy.
Culture is defined as the set of key values, beliefs, understandings, and norms shared by
members of an organization. Culture is a pattern of shared values and assumptions about how
things are done within the organization. It can be analyzed at two levels. At the surface level are
visible artifacts—all the things one can see, hear, and observe by watching members of the
organization. At a deeper level are the expressed values and beliefs, which are not observable
but can be discerned from how people explain and justify what they do. Some values become so
deeply embedded in a culture that members are no longer consciously aware of them. These
basic, underlying assumptions and beliefs are the essence of culture and subconsciously guide
behavior and decisions.
A. Symbols
1. A symbol is an object, act, or event that conveys meaning to others. Symbols
associated with corporate culture convey the organization’s important values.
B. Stories
1. A story is a narrative based on true events that is repeated and shared among
organizational employees. Stories are told to new employees to keep the
organization’s primary values alive.
C. Heroes
1. A hero is a figure who exemplifies the deeds, character, and attributes of a strong
corporate culture. Heroes are role models for employees to follow.
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D. Slogans
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1. A slogan is a phrase or sentence that succinctly expresses a key organizational value.
E. Ceremonies
1. A ceremony is a planned affair that makes up a special event and is conducted for the
benefit of an audience.
Discussion Question #8: Cultural symbols are usually noticed through sight, sound, touch, and
smell. For example, Abercrombie retail stores use music, attractive models, and fragrance to
communicate elements of its retail store culture. Why are symbols important to a corporate
culture?
IV.TYPES OF CULTURE
INSTRUCTOR’S NOTES
The external environment has a major influence on internal organizational culture. The internal
culture should embody what it takes to succeed in the environment.
Exhibit 2.7: Four Types of Corporate Cultures
A. The adaptability culture is characterized by values that support the company’s ability to
rapidly detect, interpret, and translate signals from the environment into new behavior
responses. This culture emerges in an environment that requires fast response and high-
risk decision making. Employees have autonomy to make decisions and act freely to
meet new needs, and responsiveness to customers is highly valued.
Another Random Scribd Document
with Unrelated Content
exactly attractive, hardly prepossessing; in fact, let's say, a trifle
dishevelled, distinctly ragged, and frightfully dirty."
Philip wound up with a hearty roar of laughter which bent him
double, and then stood up before his friend for examination, an
examination which Geoff made with twinkling eyes and smiles which
showed his amusement.
"Dirty has it first with you," he told Philip. "'Pon my word, after that
drive last night at the back of the chaise, in clouds of dust all the
time, you look rather more like a dust-heap than anything else. My
word, wasn't I thirsty! That draught of water was a perfect godsend.
But, to go back to what I was saying, we ain't, either of us, exactly
the sort of people who could walk into Bagdad in broad daylight and
escape the attention of the people. Now, are we? Not likely! They'd
spot us at once; these ragged remnants of khaki uniform would tell
against us promptly."
"It's a facer," said Phil; "we've either got to get a change of raiment
or we shall have to sneak into Bagdad during the darkness."
"When we would probably knock up against sentries at the gates
and be promptly captured," said Geoff. "You go and keep a bright
look-out whilst I rummage round this place."
Humble though the occupants of that cottage may have been, and,
indeed, undoubtedly were, the interior of the place was, like the
crockery borrowed from it, kept scrupulously clean, and, wending his
way from the main apartment into another, which did service as a
sleeping-room, Geoff found it much the same—clean and tidy, with
nothing distasteful about it. But, like the other contents of the place,
which were few and far between, the store of clothing there was
even scantier.
"Sort of shepherd's cloak and hat to match, with sandals for the
feet," said Geoff, as he examined the articles hanging on a wooden
peg. "They'd do for Philip; he'd look fine in 'em. What's this? Just the
ordinary togs worn by a Turkish peasant—perhaps the very things
our friend who owns the hut wears when he goes into Bagdad. Well,
as Philip says, it's rather rough to deprive him of them; but then,
what else is there to do? And are we to put his feelings and his
losses before our own safety?"
Without more ado he brought the garments out of the house into
the open, and whistled loudly to Philip. Then, for fear lest the owner
of the place should return from a different direction and discover
them, he crossed the open space, where the fire was still
smouldering, and plunged into the trees beyond, where, later on,
Philip, returning from the point he had reached, and from which he
had been able to view the road beyond and the path taken by the
shepherd, joined him.
"Put on those," Geoff told him, "and stick your boots into your belt.
We'll sit down here and wait till the afternoon is passed, and then
take the road for the city. Slip on the cloak and the hat over your
ordinary clothes; I'll do the same with these things. They're scanty
enough, so that we shan't be too warmly clad, and therefore there is
no necessity to discard our own rags, and perhaps run the risk of
having our tracks discovered by the shepherd or his dog coming
across them."
Taking the opportunity of their enforced stay in the grove of palm-
trees, and of the shade which it afforded them, they slept
alternately, thus making up for their lost rest during the preceding
night; and it was while Geoff was on watch, and Philip lay full length
and sleeping heavily, that our hero saw the shepherd return by the
same route that had taken him away and enter his cottage. Minutes
passed, and though he came out and stretched himself in the sun,
evidently awaiting his midday meal and the return of his wife, not
once did he suspect that anyone had been there in the interval.
Indeed, there was nothing to rouse his suspicions, for all was as he
had left it, and the two subalterns had been careful enough to clean
the plates they had used and return them to their respective
positions. The dog, too, much to Geoff's delight, curled himself up at
his master's feet, though at first he had sniffed round, and had
shown some traces of curiosity, if not of momentary excitement.
As for the woman, there was not a sign of her as yet, though when
the day had dragged on a little, and the afternoon had nearly
waned, Geoff saw her coming along the road from Bagdad, and
watched her as she turned off towards the grove of trees and finally
entered the sunlit arena in which the hut was situated. It was as
good as a play then, though he felt rather sorry for it, to watch the
woman's amazement when she took the steaming pot from the fire,
and, having brought two basins from the cottage and placed them
upon a ledge just outside, poured some water into them from it. He
watched as the dame dropped the pot and lifted her hands in
amazement; and smiled grimly, too, as the man got languidly to his
feet, not as yet understanding the situation, and then finally, when
he realized that his midday meal was not forthcoming, clenched his
fists and muttered, and showed his anger. Then bewilderment took
possession of the two of them, and, having asked questions the one
of the other, they stared at the pot as it lay on the sandy ground as
if it were a thing possessed, and even edged away from it.
"But it's a strange thing this thing that has happened," the man
muttered between his teeth. "By Allah, no such thing have I known
in the course of all my journeyings! You say, wife, that you placed
some flesh of a sheep within the pot?"
"Say it?" the woman replied in a shrill, angry, and rather frightened
tone, glaring at her lord and master. "But, as Allah hears me, you
yourself saw me add flesh to the pot ere you went, and after you
had gone I added more. What then is this? Ah! A thief, eh?"
That idea had not occurred to either of them before; but now it
seized upon their imagination instantly, and roused them to a pitch
of anger and excitement.
"A thief! Yes, of course. Why did we not think of that before? Here,
dog, find him."
Geoff bent down and shook the sleeping Philip heartily.
"Come along at once," he told him; "let us slip out into the open and
run for the road. It will be dusk almost by the time we reach it, and
if that dog doesn't trace us we ought to be able to get clear away. I
ought to explain that the man and his wife returned while you were
asleep, and now, having decided that probably someone has been
there at the cottage in their absence, they are sending the dog to
search round."
The yelps of the animal could be heard at that moment, as the two
slid through the trees and out into the open. Then they took to their
heels, and, following a hollow down which water no doubt poured in
the rainy season, and which protected them from observation, they
gained the high road within a little while—that rough high road,
covered inches thick in sandy dust, along which the ruffianly von
Hildemaller had passed in the hours of darkness.
"We'll walk along steadily, taking notice of no one," said Geoff. "If we
pass people, and they address us, leave it to me to answer, and I'll
find some excuse for you. In any case, if I have to stop for a
moment, you walk on, for there's nothing else that you can do, and
to stop might prove dangerous."
That evening, after dusk had fallen, and just before the gates of the
city were closed, two rough shepherds from the desert passed into
the city of Bagdad unnoticed, unchallenged, without raising the
smallest suspicion. Passing along the main street which leads to the
Bazaar, they turned off sharply into a narrow alley, which led them to
an even narrower street, over which the rows of houses on either
side met almost completely.
"And now?" whispered Philip. "Where to? Here's Bagdad all right,
and a fellow begins to feel a little more free. But what's our next
move? Besides, there's a meal to be considered."
"And a bed," Geoff told him. "This way. You'll find that we are not
entirely without friends in this city. Follow straight up this street and
turn off when I turn into another alley."
Proceeding along that other dark and somewhat noisome alley, Geoff
suddenly ran into an obstacle—an obstacle which rebounded and
which proved to be a man, who was not less startled than himself.
"Pardon!" the man cried, and would have hurried on.
"One moment; your name?" asked Geoff, using the Armenian
tongue. "Your name, my friend, for there is something in your voice
that reminds me of one I have known."
There was silence perhaps for a whole minute, while Philip slid up
behind Geoff, ready to support him, and anticipating trouble. Then
suddenly there came a glad cry of surprise from the individual who
had cannoned into Geoff, and a hand gripped his arm firmly.
"My master, you are Keith Pasha. Yes?" asked the voice—the voice
was Esbul's.
"I am," Geoff told him promptly in tones of relief, for indeed this was
a most happy meeting.
"Then come, my master. I have a place of safety for you; there is
one who will greet you warmly and find food, and space, and
raiment for you. Come, my master, for I also have something which
will delight your heart. Listen, Master! I have news of Douglas
Pasha."
CHAPTER XIX
Tracking the German
"What luck! What splendid luck!" whispered Philip, as the trio—
himself, Geoff, and Esbul—stumbled along the dark archways and
across the rough courtyards of the city of Bagdad on their way to
those hospitable quarters which the Armenian had mentioned; for
Geoff had hurriedly told him who the man was against whom he had
stumbled in the darkness, and had intimated to his chum that they
were on their way to some haven.
"Spl—en—did!" emphasized Philip, muttering the word over and over
again; "food, raiment, and a place in which to sleep safely. Well, it
will be good to lie down and sleep soundly for one night, feeling that
one isn't caged in like a bird, and isn't in immediate danger of arrest
and further imprisonment."
"And better still to know that there is something before us," Geoff
answered him as they reached a low doorway leading out of the
courtyard, "better, far better, Philip, to hear that Esbul has news of
my guardian—news of Douglas Pasha—news so valuable that he
won't impart it to me out here, but is waiting until we get into this
house and under shelter."
A sharp rap on the door was answered after a while by a gruff
request to enter, and presently the three were stumbling up the
flight of steps down which Esbul had gone when he left Benshi the
Jew—that mysterious, silent, and thoughtful friend of Douglas Pasha.
In a trice it seemed they were in the room he occupied, to find the
Jew seated on a divan, his eyes fixed on the opposite wall, the same
listless unfathomable expression about his haggard face. And yet
that face could show animation when he wished, could show
friendship and welcome.
"Be seated," he told the two subalterns. "Be seated, Keith Pasha,
ward of that one who has been my friend for many years, of
Douglas Pasha. So, Esbul, it came about that in passing on your way
from the house where you were watching you hit upon these two,
hit upon them by mere chance, by pure accident!"
"But how—how did you learn that then?" asked Geoff impulsively;
for it was but a few minutes ago only that that unexpected meeting
had taken place, and how could the Jew have gained tidings of it?
Had he guessed it? Had he merely divined it because of their coming
together? Or had this mysterious man obtained news of the event in
the same mysterious manner in which other and more valuable
information came to him?
"Be seated, my master," Benshi said, ignoring the question for the
moment. "Let Esbul place food before you; and to-morrow he will
lead you to that place where Douglas Pasha is imprisoned. Is it not
so, Esbul? You who have watched over the German, were you not on
your way hither to give me tidings of this von Hildemaller and of his
movements on the morrow?"
A glance at the young Armenian proved indeed that that must be the
case, though how Benshi had learned of that also was beyond him.
Amazement was written on every feature; he gasped with
astonishment, and then smiled at our hero.
"It is even so," he told him. "Men come and go, but Benshi sits here
or in the Bazaar, seeing nothing it would seem, hearing no news,
merely existing the day through, and yet—and yet, news reaches
him."
"Aye! Reaches me, my friend, in a manner that I will not explain;
news sometimes small and petty, sometimes of great doings, of
great events. Listen now, whilst Esbul brings food before you. My
master, you desire news of your friends, of your expedition which
has come to Mesopotamia, which fought its way to Basra and
Kurnah, and from thence advanced up the Tigris to Amara? You
desire tidings of those friends whom you accompanied to Nasiriyeh,
and of those others who struck to the north-east and seized Ahwaz?
Then, I will tell you.
"Amara fell to them as easily as a ripe orange falls to the hands of
the plucker. Then came an advance up the river to Kut-el-Amara,
while Turks waited the coming of the British and the Indians in full
force, in positions prepared most carefully for them under the
leading of Germans—men of the same cunning and skill as this von
Hildemaller. Yet they were defeated."
"Defeated!" exclaimed Geoff; "you mean that the Expeditionary
Force has captured Kut, really?"
"They stormed those positions; they outflanked the Turks," the Jew
told him, his listless eyes wandering for one moment from the wall
opposite to our hero's face and to Philip's, and then back to the old
position. "They captured the town of Kut-el-Amara and pursued the
fleeing Turks. And then, my masters, they followed——"
"Followed towards Bagdad?" asked Geoff, rising to his feet in his
eagerness. "Followed in this direction? Then they are near already?"
Benshi waved him back to his seat with a listless movement of one
hand, and went on with his story.
"Nay," he said, and sighed as if he were sorry that it was not so.
"Nay, my master, the force of which we are speaking advanced in
small numbers up the River Tigris towards Bagdad, till indeed but
within a few leagues of it, till they reached the old tomb of the
Caliph at Ctesiphon, where once more the Turks were awaiting them
in prepared positions, where, indeed, they had amassed large
numbers of soldiers—so much so that they outnumbered the British
by at least three to one. There was a battle then in which the Turks
suffered heavily and the British also, a battle which disclosed to your
friends the strength of the enemy before them, and which made a
retirement imperative. That was days ago—days ago; and now they
are back, those British and Indian soldiers, back in Kut-el-Amara,
having carried out an orderly and skilful retreat. Back in Kut, where
my information tells me that they are surrounded."
He left Philip and Geoff with their mouths wide open with
amazement at what they heard, their faces showing first delight at
the prowess of their comrades, and then disappointment at their
enforced retreat, and a greater disappointment that they too were
not beside them to take their share in the fighting.
Yet Benshi did not tell all there was to be told about Asiatic Turkey,
all that had to do with the British and other forces. We have
intimated already in the course of this narrative how a force
employed in one quarter of the world, if sufficiently powerful, may
well affect the fortunes of other troops engaged in a different area
altogether. We told of how the coming of Turkey into this world-
conflict in partnership with Germany and Austria affected the
fortunes of Russia on her European front, because of the need to
hold her Caucasian frontier, and there is no need to enter into details
of the fighting which took place in those mountains, almost in
perpetual snow, where Turks and Russians faced one another. It will
suffice if we say that, well-armed, well-equipped, and officered by
Germans in numerous instances, the army corps which Turkey sent
to the Caucasus at the commencement of hostilities, that is to say,
during the first winter of this widespread warfare, suffered many a
reverse at the hands of the Tsar's gallant soldiers. They failed to
advance, failed to invade southern Russia, and indeed had their work
cut out to prevent the Muscovite armies from invading Asiatic Turkey,
and from pouring down into the land south of the Caucasus range—
land itself some six thousand or more feet in elevation.
Indeed, the country south-west of the Caucasus range is broken up
by innumerable ranges of hills and mountains, and presents large
numbers of upland plateaus. It is the country in which the
unfortunate race of Armenians were fostered, where they have dwelt
for centuries, and on one of those upland plateaus, perched in a
situation of natural strength, and defended by forts and gun
emplacements, cunningly designed by German engineers, lies the
city and fortress of Erzerum, the main base of those Turkish armies
operating against the Russians—a fortress deemed impregnable, and
one upon which the Turks and their German masters had placed the
utmost importance. As that British force was fighting its way back to
Kut-el-Amara, and was besieged in that little township on the River
Tigris, the Grand Duke Nicholas of Russia, he who had led the Tsar's
armies into Galicia a year previously, was mustering his forces and
preparing his arrangements for a dash into Armenia—a dash made in
the height of winter, through snow-drifts ten or more feet in depth,
and in an atmosphere well below freezing. Such was the impetus of
that dash, so good and careful were the preparations for it, and so
great the courage and the élan of the armies of the Caucasus that,
in spite of Turkish resistance, in spite of batteries cunningly placed,
in spite of every obstacle, human and natural, the Russians poured
down upon the fortress of Erzerum, and to the amazement of all—of
the Turks and of the Germans, not less than of the others, captured
it, its guns, and a goodly part of its garrison. Then, flooding over this
upland plateau, carving their way westward and south-east, they
rapidly forced their way in the direction of Trebizond—that port on
the Black Sea by which Turkey had reinforced and revictualled her
Caucasian army. To the south-east, Russian troops, in smaller
numbers, pushed along the frontier of Persia, striking towards
Mesopotamia, until patrols of horse and companies of foot were
within measurable distance of Bagdad. Yet they were not near
enough to seize the city, not in sufficient force at present to advance
across the desert, not able, in fact, to lend assistance to the British
force beleaguered in Kut-el-Amara, and to that other force, since
organized, and sent up the River Tigris to relieve it—a force of British
and Indians again, which, willing enough and eager to relieve their
comrades, had, for weary weeks now, been held up by rains and
floods in the country.
A narrative of the incidents of the Mesopotamian operations may be
truthfully said to be one of brilliant actions, of most gallant fighting
on the part of our soldiers, and of a display of soldierly virtues which
equalled, if it did not surpass, those fine qualities shown by British
troops in days gone by. This desert warfare was so different from
that which had now fallen upon the armies battling in Flanders
against the Germans. There, in the absence of forts constructed of
masonry as formerly, there was nevertheless a species of fort
running from Switzerland north to Verdun, and running in a north-
westerly direction to the Belgian coast. A fort consisting of muddy
trenches, delved deep in the soil, sheltering hosts of soldiers, and
strengthened and supported in thousands of places by earthworks,
by machine-gun redoubts, and supported in rear by an array of guns
on either side, the number of which had never been seen before,
had never even been nearly equalled in any warfare. But the desert
of Mesopotamia gave opportunity for other fighting. Troops, both
British and Turkish, were not sufficiently numerous to man a line
running right across the country, and thus there was an opportunity
to manœuvre, the chance of outflanking an enemy, and every now
and again an opening for a charge, often enough brilliantly
executed, by the British.
Yet the main line of advance must, because of that desert, of that
arid country, follow the winding channel of the Tigris River, on which
the troops were dependent for their water-supply. And that river
itself was bounded in numerous places by marsh land, which often
enough obstructed the march of troops, and which, in the
neighbourhood of Kut, produced positions similar, on a very small
scale—to those in Flanders and in France; that is to say, just as the
sea bounds that line to the north in France, so marsh land in the
neighbourhood of the Tigris River obstructed the advance of the
British force marching to the relief of the beleaguered garrison at
Kut-el-Amara. They could not easily get round those marshes, for
the need of water held them to the river, and advancing along its
banks they came upon a part where those marshes, coming close
together, left but comparatively narrow space through which they
could make progress, a space deeply trenched by the Turks, and
fortified in similar manner to those trenches in France, held by a
numerous and well-armed enemy, flanked by redoubts, and
supported by machine-guns and artillery. A position, indeed, of
formidable strength, more particularly as to outflank it was
impossible, and a frontal attack must be undertaken. Add to these
difficulties atrocious weather—rains which poured upon the British
force, which drenched the men to the skin, bitterly cold rains, which,
stopping at last, left the troops stewing in a watery atmosphere
under a blazing sun, wading knee-deep in a muddy marsh which
covered the country.
Having thus outlined to some small degree the enormous difficulties
of the Mesopotamian force and its gallant conduct so far, we can
now return to Geoff and Philip, and ascertain their fortunes after
that momentous meeting with Esbul, the Armenian.
In the feeble rays cast by the guttering candle suspended above the
old Jew's head there stood, on that memorable evening when Geoff
and his chum reached the city of Bagdad, no more eager individuals,
none more intensely interested in the tale of the prowess of the
British forces, than they.
"And so our men have been quite close to this city, have fought their
way nearly to Bagdad?" said Geoff, his face glowing with
enthusiasm.
"That is so, Excellency," Benshi admitted, his lips hardly moving, his
withered frame bent as he squatted, his eyes still wandering over
the opposite wall as if seeking for something there; "a gallant force
indeed, who struck boldly, and who struck heavily, against the troops
of the Sultan. If their own losses were heavy, those of the Turks
were treble perhaps; while the fact that they were forced to retire is
not to be wondered at, does not take from them honour or credit;
for those troops, handled by German officers, were three, even four,
to one of your people, while the need for water, the lack of it, in
fact, made a retreat—seeing that Bagdad could not be reached—a
matter of urgency. But now, Excellency, you have heard of your
people. They are back in Kut-el-Amara this many a day, besieged
there, surrounded, they tell me, holding the enemy at bay, yet too
weak to cut a road through them. Maybe you will join them there,
maybe no; and meanwhile you are in this city, in Bagdad, wherein
not so long ago I had speech with Douglas Pasha. Listen, then, to
the tale Esbul has to tell us. Speak on!" he commanded, turning to
the Armenian.
At once all eyes were cast upon the youthful figure of Esbul, now
squatting on the floor, his face almost as impassive, almost as
inscrutable, as that of Benshi, yet his fingers working, his lips
compressed, and sometimes twitching—indications of the excitement
under which he was labouring.
"Then hear, Master," he began, "hear my tale. This von Hildemaller,
this huge German with the pleasant countenance——"
"Ah!"
Benshi gave vent to a grunt, a grunt which might have expressed
disgust, appreciation, pleasure, anything, in fact, for his features did
not relax, they displayed no sign of his feelings.
"With the pleasant countenance, my master; he who has deceived
so many of us, who carries on the surface smiles which fascinate,
which hide the crafty, cunning, cruel mind behind it. Early in the
morning he came to this city, passing by silent ways to his quarters,
endeavouring to evade notice. Yet Benshi saw him, while I have
since been to those quarters, have clambered about them, have
listened, and now know something of his movements."
"Ah!" it was Geoff's turn to give vent to a grunt of anticipation. "His
movements! Yes," he said eagerly, "they are?"
"Indefinite!" Esbul replied. "Indefinite at present, my master; but so
definite, so promising, that it may well be that you will think fit to
take note of them. He is preparing for a journey outside the city. To-
morrow, as the dusk comes, a conveyance will await him on the road
beyond the gates west of Bagdad, and men also—but three of them
—I gathered."
"Hold! Three men you said," Philip blurted out. "Turks, Armenians, or
what? All cut-throats, I guess, in any case."
For a moment Esbul looked puzzled, for though he could speak
English with some fluency the term "cut-throats" was a little foreign
to him. But Geoff hurriedly explained, whereat the Armenian nodded
his head emphatically.
"Murderers, yes!" he said. "One of them the same who drove him
into this city, the one who was to have carried out the murder of
Douglas Pasha."
"And they assemble, where?" asked Geoff, while the two subalterns
exchanged swift glances, as though indeed the same thought had
occurred to both of them.
"As I have said, my master, they assemble with this carriage outside
the western gate of the city, where the German joins them as dusk
is falling."
"And then?" asked Geoff.
"And then, who knows, my master?" said Esbul. "Those who follow
the German and his escort may learn, for though I have striven to
gather news of their destination I have failed completely. But this I
know, it has to do with Douglas Pasha."
As a matter of fact, the crafty Esbul had been even more successful
than he had anticipated, than he could have hoped, considering the
difficulties of the situation. Having clambered over the walls of the
compound which surrounded the quarters in which the German
usually lived, and to which he had returned after that visit to the
prison in which Geoff and Philip had been incarcerated, Esbul, as we
have learned already, had found not a light, not an illuminated chink,
not a sound, nothing to guide him as to whether von Hildemaller
were there or not, or whether he had merely come back to go out
again promptly. Yet Esbul was a knowing fellow, and gifted with an
abundance of patience. Passing round the house, he reached a point
where a wall enclosed a small yard within it, and, clambering on this,
was able to reach the roof—a flat affair, on which the owner could
rest and sleep, if need be, in the hot weather. Still, there was no sign
of the German, not a sound to betray his presence. Esbul crept
about the place, peeped over the parapet, laid his ear on the roof,
and yet was baffled. Then, by a lucky chance, he went to the only
chimney of which the place boasted, and, peering down it, saw a
light far below, and heard voices. More than that, he found soon
enough, or rather guessed, that this chimney was merely a ventilator
for some chamber in which people were talking, in which von
Hildemaller, without doubt, was seated. More startling still was the
discovery that sounds were accentuated by the chimney, were
gathered together as it were, and were delivered to his ear louder,
perhaps, than when uttered by those far below him. In that way,
then, by a mere stroke of luck, by a fortunate chance, more
fortunate perhaps than his accidental meeting with Geoff and Philip
that night, the Armenian had unearthed the secrets of the German.
There was silence in the tiny room beneath the guttering candle for
some few minutes, while two busy brains were hard at work piecing
up the information given them, concocting plans, and seeking for
measures to outwit von Hildemaller. Two busy brains, we have said,
though no doubt Esbul's wits were sharpened. As for Benshi, he still
sat on his divan, his eyes wandering over the opposite wall, his face
—long, thin, ascetic, and angular—with not an expression on it. He
might have been a wooden figure for all they knew, a silent,
thoughtless figure. And yet the old man had already given
indications of possessing unusual wisdom and acumen—of
possessing, indeed, uncanny powers of looking into the future. It
was he, in fact, who first broke that silence, and who, in the most
amazing manner, seemed to have divined the very thoughts of Geoff
and Philip.
He actually gave vent to a feeble chuckle, looked up suddenly at the
spluttering candle, and then across at the two disguised subalterns.
Indeed, he treated them to quite a long inspection—something
strangely rare in the case of the Jew—an inspection which took in
every feature, their dusty, dishevelled appearance, their borrowed
clothes, and the transformation they had made with them.
"It is well, it is well, my masters!" he said at last, and his voice was
positively cheerful. "It is well, this scheme of yours, this plan that
you have been formulating. Listen, Esbul! To-morrow evening, as the
dusk falls, a conveyance will be waiting outside the western gate of
this city for the German known as von Hildemaller. This German
hound will stride through the streets of the city, will push his way
past the sentries, will browbeat any who may dare to stand before
him, and will plump himself in this conveyance. Then he will be
driven off, driven to a destination which I do not know, which I have
sought for months past, driven, you tell us—and I can easily believe
it—to the prison which holds my old friend Douglas Pasha. And then,
my masters, let us take closer heed of the three who accompany this
ruffian—of the one who drives the conveyance, and of those other
two who, mounted on animals, ride beside it. Let me whisper a
secret to you, a secret undreamt by the German, unsuspected by
him, a secret which must be kept relentlessly from this German.
That man who drives the vehicle is not the rascal ready to cut a
throat for but a small reward, eager to slay even his best friend so
that he may claim the gold of the German; no, my masters, it is
Esbul, this Armenian youth who owes almost as much to Douglas
Pasha as I do."
Geoff glanced swiftly across at the Armenian, and noticed, with
something akin to amazement, that Esbul showed no sign of
astonishment at the words he had heard, seemed, indeed, to have
known the part he was to take even before Benshi had spoken,
seemed to know it, in fact, just as well as he, Geoff, knew it, and
doubtless as well as Philip also. The thing was positively uncanny,
yet so simple, so calmly put before him, that he could hardly wonder
—though when he pondered later it made him exclaim, as he
realized how successful the Jew had been at divining his own
thoughts and feelings.
"It is so, Benshi. I shall be on that conveyance," said Esbul, when a
few moments had passed; "and beside me will be those two
mounted men escorting the German."
"And they, Esbul, can you guess who they will be?" asked Philip,
Geoff in the meanwhile having hurriedly interpreted Benshi's words
to him.
"I can, my master. The one will be Keith Pasha, the other yourself.
The thing must be done swiftly and quietly, done now, for here is an
opportunity to outwit the German, the only opportunity, perhaps,
which will come our way."
That such a plan might easily undermine any which the German had
made, and outwit him and utterly fog him, seemed possible enough,
though there were other matters to be considered. Supposing Geoff
and his friends were able to take the place of those three men, as
seemed already to have been decided, there would be the journey
with the German in their company to some destination unknown;
then what then? Would there follow a meeting with Douglas Pasha?
Or could it be that Esbul had been mistaken, and von Hildemaller
about to journey on some other business altogether? Yet it was a
chance worth taking, an opportunity in a thousand, one which
demanded instant action.
Long into the night they sat in that room, with Benshi motionless
before them, interjecting a word now and again, giving them advice,
foretelling movements in the most uncanny and inscrutable manner.
Then, wearied with their discussion, tired out after their long
journey, Geoff and his friend lay down to sleep, and doubtless the
Jew and Esbul retired also, though the two young subalterns were
ignorant of the fact, for hardly had their heads touched the flooring
when they were fast asleep and snoring.
The following day, however, found them alert and brisk and eager to
be moving. Having eaten their full, and donned the clothing which
Esbul brought for them—for a visit to the Bazaar had easily procured
suitable raiment—the three young men passed out into the open
street and wandered slowly in the direction of the house occupied by
von Hildemaller. Stationing themselves at different points of vantage,
they waited with what patience they could summon, and watched
carefully for signs of the German and his followers. And when some
hours had passed, and their patience was almost exhausted—when,
indeed, in the case of Philip, that excellent young fellow was
positively stamping with vexation—Geoff sent along a whistle—the
signal agreed upon—and was observed a moment later to be
following three men, who had appeared, it seemed, from nowhere,
in the street, and were wending their way along it. In the wake of
Geoff came another figure, slimmer than he—the figure of Esbul,
dressed as a Bazaar porter, carrying a box on his head, slowly
making his way over the cobbles, and behind him Philip fell in
promptly, looking just as much a ruffian as Esbul, and as if he were
following with a view of assisting him with his burden. In that order,
showing no haste, keeping a considerable distance between
themselves and the men who had issued from the German's house,
Geoff and his comrade made their way through the heart of Bagdad,
down cobbled, ragged streets, through narrow alleys, across
courtyards littered with garbage, and so on till they approached the
outskirts of the city, those walls which had been erected to keep out
the barbarians.
It was at that point that the three men in advance halted and looked
craftily about them; then they suddenly dived through an open
archway and disappeared from view, leaving Geoff and his friends a
little staggered.
"Come along," he cried, for Esbul and Philip had by now drawn quite
close to him. "After them as quick as you can, or we may lose them.
Keep close together, and carry the matter through as we promised."
Dashing along the street, they reached the archway within a few
seconds, and, diving into the stone passage to which it gave access,
raced through it and across a courtyard even dirtier than any they
had passed before. There was not a soul in sight, not a voice to be
heard, and it looked at first as if they had missed the men they were
following. Then Geoff pointed to a doorway, held his hand up for
silence for just half a minute, and later, without a word, turned and
threw himself at the aperture.
CHAPTER XX
Success at Last
Dusk was falling over the city of Bagdad, that ancient city situated
astride the River Tigris, which, if it could tell tales at all, could tell of
ancient peoples, of past history of surpassing interest, of deeds and
doings which would enthral all people. How many thousands of
times must dusk have settled upon this ancient spot, and clad the
gilded roofs of minarets and towers just as it was doing on this
evening. How often, too, must figures precisely similar to those
which now wended their way through its narrow and tortuous
streets have passed over, perhaps, even the very same cobbles,
hundreds of years before; maybe there was no difference even in
their dress, in the raiment of those people of former days and in that
donned now by the inhabitants of the city. Certainly no three less
conspicuous people ever passed down the main street which runs
towards the Western Gate than those three who emerged from the
narrow courtyard into which Geoff and his comrades had dashed.
One was mounted on the driving-seat of that same rickety chaise
which had conveyed the cunning von Hildemaller to the city; while
two others, ill-kempt yet well-set-up fellows, were astride stout
Turkish ponies.
"Who goes?" the sentry at the gates challenged.
"A party, towards the west, in the service of one who is a friend of
the Governor.
"One who is a friend of the Governor. Ho, ho!" the sergeant of the
guard answered flippantly, as if he doubted the words. "Halt, there!
Declare yourselves! Who is the high and mighty individual who is a
friend of the one who commands our services?"
He stepped rapidly forward, while one of his men, at a signal from
him, leapt into the centre of the road where it passed through the
gates and barred the way with his bayonet.
"How now! By Allah; this is a strange saying that you have given us,
'a friend of the Governor?' One who walks in high places and yet
employs such scarecrows? Who are you?"
The sergeant halted beside the driver of the carriage, and at the
same time seized the reins of one of the ponies; then the driver of
the rickety chaise bent over towards him, looked suspiciously at the
sentry, and, bending lower, whispered in the sergeant's ear.
"Fool!" he said; "do you wish to harm even your own Governor?
Must you then make a scene at the very gates of the city and so
disclose his purposes? Listen a moment. Doubtless you have been
on guard at this gate on many an occasion, and doubtless, too, you
know of men of whom it may be said with justice that they walk in
high places—even in the palace of the Governor. Then, if that is so,
you will know of von Hildemaller."
Instantly the Turkish sergeant looked up at the driver with a startled,
if not frightened, expression on his face.
"That man!" he exclaimed, "but surely——"
"S—s—h, no 'buts'," the driver of the chaise murmured in warning
tones. "Pass us out without further ado, for it would be ill for you if I
were to report to my master that I was delayed here at the gate,
and that the Governor's purpose was defeated."
"Stand aside there! Pass without. Go on your way, friends, and may
Allah bless you!"
In a moment the sergeant's purpose had been entirely altered, the
mention of the Turkish governor, and of von Hildemaller's name,
having acted like magic, and at once the driver, who had cautioned
the man in stage whispers, so mysteriously in fact, sat upright,
gripped his reins again, and whipped up his sorry pony; while those
two who straddled their ponies beside him dug their heels into their
mounts, the three clattering over the cobbles between the gates,
and passing out into the gathering darkness. A quarter of an hour
later they pulled up about half a mile beyond the gates and waited
for their passenger.
"Phew!" exclaimed one of the trio, sliding from the rather
uncomfortable saddle of the animal he was riding; "that was a near
one as we were coming through the gates. Of course I couldn't
understand a word of what was being said, but that sergeant fellow
looked nasty. And, Geoff, what a scrimmage!"
"Scrimmage? Oh!"
"Yes, of course. In that yard and in that stable. Glad you downed
that fellow who, Esbul tells us, was the leading ruffian hired by von
Hildemaller."
Geoff dropped from his pony at that precise moment, slung the reins
over his arm, and entered into conversation with his companions. He
felt very gay-hearted and unusually cheerful, and, moreover, he had
enjoyed every bit of that scrimmage to which Philip had referred,
and even the scene at the gate, which at one moment had looked so
threatening.
Let us explain that the coming of dusk had provided another
adventure for our hero and his friends, an adventure filled with
strenuous movement—an encounter, in fact, where the numbers
were equally divided, and where victory, therefore, was all the more
pleasing. Dashing in through that aperture which led from the yard
into which they had traced those three in the pay of von Hildemaller,
Geoff had found himself in a big tumble-down stable, in one corner
of which a chaise stood, while three animals were haltered near it.
The three men, who, unsuspicious of the fact that they were
followed, had entered the place but a few minutes before, were at
that very moment about to throw off the halters from these animals
and prepare them for a journey. Then, hearing footsteps at the door,
and seeing figures enter it, they turned, and, realizing at once that
the intruders were likely to prove unfriendly, they dashed towards
them, one of the men drawing a knife, while the taller ruffian—he
who was von Hildemaller's right-hand man—snatched a revolver
from his belt. It was at that precise moment that Geoff dealt the
blow which had delighted Philip. Lunging forward, he struck the man
with his clenched fist, knocking him backwards till the fellow's head
came violently against a beam which supported the roof timbers.
Nor was Philip behindhand in helping his comrades and in joining in
the attack. He had no time in which to select his man or to make
special preparations; but, leaning forward, he threw himself upon
one of them, gripped him in his arms, and wrestled with him. As for
Esbul, he was just in time to ward off a stroke launched at his heart
by the man who had drawn the knife; quick as thought, he gripped
the wrist and arrested the blow, and, with equal swiftness, clasped
his other hand over the fist which gripped the weapon, and suddenly
jerked the man's arm backward. Bump! The elbow struck the wall
behind with a nasty jar, and forced the fellow's grip to loosen. What
followed was done in a flash, was done with such swiftness that
Geoff failed to observe what had happened, for Esbul had the knife
in his own hand in a moment and had plunged it to the hilt in the
body of the ruffian.
"Now, let's tie this other fellow up," Geoff had said, seeing that Philip
had firm hold of the man he had tackled; "slip one of the ropes off
this halter, and let's secure him to one of the mangers."
Wiping the blade of the knife he had secured upon the clothing of
his victim, Esbul calmly stepped across the stable to where the
animals were standing, and returned within two minutes with a
length of rope which was amply sufficient for their purpose. Indeed,
within five minutes, the third of the German's hirelings was bound
hand and foot and tied securely to one of the mangers. Then Geoff
bent over the man he had struck, and who, meanwhile, had made
no movement.
"Dead, Master," Esbul told him, kneeling upon the floor. "The blow
you struck was a strong one, and his head, coming with such
violence against the wooden beam, was cracked. No longer will he
do the bidding of von Hildemaller."
The end of those three whom the two subalterns and the Armenian
had tracked so silently and so skilfully had indeed been as tragic as it
was sudden, and the first part of the scheme to outwit the German
had ended most successfully. No time was lost after that, and the
animals were hurriedly harnessed and saddled and taken out into
the yard.
"You'll drive the chaise," Geoff told Esbul, a note of authority in his
voice; "and you'll just keep your mouth shut, Philip."
"Right oh!" came from that hopeful.
"Then march! We can leave this fellow who's tied up to the manger
without much fear of his creating an alarm. Even if he shouts, I
doubt if anyone will hear him; but no doubt he will have his own
reasons for keeping quiet, and for trusting for release to some
chance comer."
Then they had moved away from the yard, had passed down one of
those narrow winding streets which intersect the city, and had finally
gained the main street which led to the western gate.
"And now, all we want is our dear friend von Hildemaller," declared
Philip. "He was to come at dusk, Esbul—that's what you said; you're
sure?"
"Certain, Master. If you have any doubts, but think for a moment.
The tale I told was that three hirelings were to await the German
outside the western gate of the city, one driving a rickety chaise and
two mounted. Then consider for an instant: we who went out to
track these men, who watched outside von Hildemaller's quarters,
saw three men emerge, followed three men, tracked them to the
west of this city, tracked them, indeed, into a stable where a chaise
was waiting and three horses. Is not that, then, proof sufficient of
the truth of the tale I have told? Does it not lead one to feel sure
that the rest of the plan will follow?"
"S—s—h, shut up! Get into your place, Esbul. Climb on to your pony,
Philip; and don't forget—not a word. I can hear someone coming."
They had drawn up the chaise just beside the road, and were
standing on the soft ground which bordered it. The road itself was
so covered in dust that there, too, steps were hardly audible; yet the
heavy tread of a man approaching now reached their ears, and a
little later the deep breathing of one using much exertion. Then,
when a few minutes had passed, a ponderous figure came into view
through the gathering darkness—a figure which grunted and panted,
which could have belonged to no other than the German.
"Ach, it is there!" they heard him say in his own language. "It is well,
for I am tired, and this dust and the heat exhaust me."
Coming up to the chaise, he looked swiftly at the figures of the three
men near it and clambered ponderously into it.
"You came direct here without attracting attention, eh?" he asked
peremptorily of one of the figures mounted on a pony—of Philip, in
fact, for the subaltern happened to be nearest. "Come, answer! You
attracted no attention!"
He was speaking in Turkish now—execrable Turkish, with a strong
flavour of German accent about it, and yet a language unknown to
Philip. What was he to do? Attempt an answer or remain silent?
Either might easily warn the German that all was not as it should be,
and then a way out of the difficulty occurred to him. Philip opened
his mouth as if to answer von Hildemaller, and immediately bent
double over the neck of the animal he was riding and commenced to
cough violently, as if he had caught his breath, or as if the cloud of
dust which the German's heavy feet had stirred had almost choked
him.
"Bah! Then you answer the question."
The words were shot at the other horseman, and received an instant
answer.
"Master, all is well. We passed through the gate without creating
suspicion. There is none who knows of our coming."
"Then drive on," commanded the German to the man seated on the
box of the vehicle; "drive on at once."
"But where, where, Master?"
"Where? Ah, I had forgotten that you were ignorant of the place to
which I am going. Straight on till I give you an order to turn; the
place is some ten miles distant."
Never in all the course of their lives would Geoffrey, Keith, and Philip
forget that journey—that journey, that slow, tedious journey over the
rough road leading from the western gate of Bagdad, a journey
occupying perhaps two hours and a half, a period which appeared to
their eager, anxious minds like an eternity. They were tingling with
excitement, with expectation, and with impatience. In spite of the
many adventures through which they had passed, of the many tight
places in which they had found themselves, this undoubtedly was
the most trying of all their experiences; for at any moment the
German might discover the ruse, might find out that the three who
surrounded him were not his hirelings, and might defeat the efforts
made to outwit him. Even his heavy breathing, his lolling head, and
the fact that he was dozing, hardly helped to minimize the tension of
the situation.
"Ah, a building ahead of us, I think!" Geoff whispered to himself,
when, having traversed the main road for some eight miles, and
turned to the left at von Hildemaller's bidding, they had made their
way over a side-track which was indescribably rough and trying; "a
building ahead of us. Looks like a big fortress; perhaps it's a prison."
He gave vent to a loud cough, so as to awaken the German, and
then once more fixed his eyes on the dull shape he had seen in the
distance. As for von Hildemaller, he awoke with a start, and,
standing up with difficulty, and setting the rickety chaise swinging,
he too peered ahead, and then, making out that distant shape,
uttered a hoarse chuckle.
"The place! We are there, or almost so. Good!" Geoff heard him
mutter. "Pull up at the main gate," von Hildemaller commanded
Esbul. "Now, that will do! You will wait here till I come out again,
and you will know what to do, for we have already discussed the
matter. Wait, though, I will repeat my instructions: there will be a
man with me, a man who will be tied hand and foot, a mere log, of
no danger to any one of us. I shall join him in the chaise, and you
will drive off immediately. A mile down the road which we have just
covered you will halt, for that will be sufficiently far, and voices, even
screams, will not be heard over such a distance. You will halt, and
then—and then——"
Esbul swung his head round and bent towards the German.
"And then, Master," he whispered, "the matter will be ended as you
have already ordered."
"Good! You understand, then? There's no fear of an error being
made, no fear of your becoming chicken-hearted, for we shall be
alone—four of us—with this one man, and he tied hand and foot,
remember, tied hand and foot," the German repeated, giving vent to
a ghastly chuckle. "No fear of a blow, no fear of his struggling even,
no chance of his breaking loose. If he screams——Ah, well, you have
heard screams before, and they will not unman you. You are ready?"
"Ready, Master," Esbul told him in that soft voice of his. "Ready, and
willing."
Again the chaise rolled and rocked as the German stepped to the
side of it and gained the ground. Waddling towards the prison, he
ascended the stone steps which led to the doorway, and banged
heavily upon the wall. Perhaps five minutes later, steps were heard
within, the door was opened, and, having parleyed for a while, von
Hildemaller entered, and the door closed instantly.
"Now, round with the chaise, and make ready. Good heavens!"
exclaimed Geoff, only at this moment beginning to grasp the sinister
designs of the German. "Did ever one listen to such a scoundrel? A
bound man is to be brought out to us, we are to halt a mile down
the road, a mile down it, Philip, at such a distance that screams may
not be heard by the people in this prison, the bound man will be so
securely fastened that he cannot even struggle for his life, and
there, in cold blood, he is to be finished. You realize the plan? Its
cold-blooded cruelty? You realize the frightful act that this von
Hildemaller contemplates?"
For a few moments there was silence between them, and then a
gasp almost of pain from Philip, a gasp of amazement, of horror, and
of anger. Usually light-hearted, flippant in fact, his voice now, when
he spoke, was grave, was trembling with passion.
"A fellow wouldn't kill a mad dog under such conditions," he said
bitterly, "and yet this von Hildemaller chuckles. What'll you do?"
"Do!" There was an ominous ring about the answer. "Do!" repeated
Geoff sternly; "can you ask that question, Philip? Now, listen: you'll
cut this prisoner loose, you'll leave von Hildemaller to me. That's
understood?"
"Distinctly."
"Then, silence; at any moment the door may open."
Yet minutes dragged along, slow, tense minutes, during which they
waited for the reappearance of the German; waited, indeed, until
they began to fear lest he would never return, lest he had avoided
them; to fear that he had guessed what was happening, had
suspected the three men who had accompanied him upon this
journey, and was sheltering himself within the prison. So long did he
remain, in fact, that Philip at length felt positive that the cunning
Teuton had indeed outwitted them; while Geoff, a prey to all sorts of
fears, was positively trembling with excitement. And then, of a
sudden, when they had almost given up hope, when it seemed that
all their plans had failed, and that their efforts had resulted in
nothing, steps were heard within the prison—heavy steps—
approaching the door, and at length the latter opened. A minute
later more steps reached their ears, the heavy blowing of an
individual, his panting in fact, followed by the appearance of von
Hildemaller, his ponderous figure almost hidden in the darkness, yet
sufficiently illuminated by the rays from some very distant lamp to
leave no doubt of his coming.
Doubt indeed! No illumination was needed where this German was
concerned, for even if his figure were invisible the man's heavy
breathing, his ponderous footsteps were sufficient indication of his
presence.
"Good—good—good!" Geoff heard him saying, chuckling in fact. "He
is tied hand and foot, this fellow. What a thing it is to be a friend of
the Governor of Bagdad. A friend indeed! He, he! One who can take
him by the elbow, as it were, can whisper things into his ear, and
can force him to do one's bidding. Bring the man along and throw
him into the chaise.
"But—but—wait, go gently, for the vehicle is old and rickety enough.
In with him."
Men were struggling down the steps of the prison, four men at least,
who carried a bundle between them, which they bore towards the
carriage. Lifting their burden with some difficulty, they pushed it on
to the seat, thrust it well to one side, and then retreated hastily, as if
they were ashamed of what they had been doing. A second later,
indeed, the door of the prison was banged to, those distant rays of
light were cut off, and the German and his three hirelings and the
bundle in the carriage were left alone in the darkness, at liberty at
last to depart on their journey.
"Good! Better than ever! Things could not have gone more
smoothly," Geoff heard von Hildemaller chuckling again, as he
waddled towards the chaise, and, mounting into it, depressed its
springs considerably. He sat himself down with a bump beside the
bundle resting there, and gave a peremptory order to the driver:
"Move on," he panted; "drive fast, but pull up as we arranged when
you have covered the distance. Bah! How that note from the
Governor cowed the Turk in command of the prison. When this
fellow beside me realized what was before him, I saw him squirm;
he would have thrown himself upon me had he been able, and had
his guards not surrounded him; but he's here—here—beside me, and
as helpless as a log, as near his end as ever a man was."
The wretch gave vent to a hideous, wheezy chuckle, a chuckle which
made Geoff's blood boil and his ears tingle as he listened; for by
then he was riding quite close to the chaise, within two feet of that
silent bundle, within easy hearing of the German, so near in fact was
he that a moment later he heard, rather than saw, the bundle
moving, wriggling upon the seat on which it had been deposited,
and heard an instant growl escape the German.
"Ach! So you are alife, are you?" von Hildemaller hissed into the ear
of his wretched prisoner. "So, Douglas Pasha, I haff you at last,
securely, away from interference of the Turks, my prisoner, to do
with as I will. Now, listen awhile, for I haff a few sweet words to say
to you; and you, Douglas Pasha, haff little time on this earth in
which to hear them."
The bundle stirred again, and, bending low, Geoff heard inarticulate
sounds coming from it, sounds which suggested that the prisoner
was securely gagged, and, indeed, was almost fighting for his
breath. As he bent, too, he was so near to von Hildemaller that he
could almost have touched the ruffian, and found it a hard task
indeed to keep his hands off him; for by now every drop of blood in
Geoff's manly body was boiling with rage, and he was trembling with
eagerness for the moment to arrive when he might release his
guardian. And then von Hildemaller's voice was heard again,
subdued and venomous, his words coming in an angry hiss through
those extensive lips of his, which had deceived so many people.
"Listen, Douglas Pasha," he began again; "you wonder why I, a
German, should hate you so, should track you down, should haff you
here beside me and be carrying you away from your prison for one
purpose only, that purpose to rid the world of you! Well, I will
explain. For you, personally, I haff no great objection, except that
you are an Englishman. But you are an obstacle; for years you haff
been an obstacle in my path—in the path of Germany. But for you
the aims of my Emperor would haff been prosecuted with far greater
success amongst these people, and Germany would haff obtained a
greater hold over the Turks and their country. It was you who put a
stop to that, who set our efforts at naught, who balked every move I
made, and defeated us on every side. In those days before the war I
did my best to get rid of you, and when the war came I again did
my best to rid the country of a man who was in every sense an
enemy to Germany. Yet again you outwitted me, till a day arrived
when I was able to arrange for your capture. Even then you were
too strong for me, you and your friends; they protected you, saved
you, and kept you in security until this very moment. And
meanwhile, having been beaten by you and your friends in every
effort, I was beaten also by that ward of yours—one Geoffrey Keith
—who came to this country."
The bundle moved again, the rickety, rattling chaise creaked and
swayed as the prisoner struggled. A stifled growl came from the
bundle, and then there was silence.
"Yes, Geoffrey Keith and another came to this country—your ward
and a friend of his came—and were captured and thrown into prison.
Now listen still further, Douglas Pasha. For the moment you were
secure, and I, who had a grudge against you and aimed at your
death, could find no other means of injuring you than through these
two young fellows. I made plans to get them safely into my hands,
when, seeing that they are enemies of Germany, I should have made
an end of them; but they defeated me just as you had done,
defeated me entirely. That left you alone to deal with, till the time
arrives when those two are again captured. It is but a matter of two
or three days since they broke loose from their prison, and surely
within a little while the Turks will haff them, and I too shall be able
to reward them for the trick they haff played upon me. Fear not,
Douglas Pasha! For your ward shall come to the same end as you in
a little time. Before the week is passed, perhaps, he may be riding in
this chaise, tied into a helpless bundle just as you are, jogging on to
his death. You understand? To his death, just as you are jogging
now. You understand, Douglas Pasha?"
The voice was raised by then to a shrill shriek, while the German
was trembling with passion—trembling with triumph and with
anticipation of the moment so closely approaching. Little wonder
that Geoff, riding so close, could hardly remain on his pony, that the
perspiration was dropping from his forehead, and that his breath
was coming in little gasps. Those minutes which passed, as they
sauntered along the dusty road, were a purgatory, were almost
insupportable, and were indescribably long. But at length, having by
then driven perhaps a mile from the prison, Esbul suddenly pulled up
his horse, and the whole party came to a halt at the side of the
road, just as the German had commanded.
"And now," called von Hildemaller, struggling from the chaise to the
road, "lift the ruffian out, pull the gag out of his mouth, and slit his
throat."
Geoff slid from his pony almost before the chaise had come to a
rest, and, dropping his reins, stepped swiftly up beside the German.
Esbul clambered from the driving-seat of the carriage and leaned
over the bundle which von Hildemaller had secured from the prison,
while Philip, himself a prey to tremendous excitement, dismounted,
and ran forward.
"Cut the Major loose," Geoff shouted; "you can leave this murdering
rascal to me entirely."
There were sounds of scuffling in the darkness, clouds of choking
dust arose and smothered every member of the party, while a
scream escaped from the throat of one of them—a scream of terror.
Then silence followed, and within a few seconds a sound of a man
struggling, heavy breathing, and then a dull thud.
Geoff scrambled into the chaise and sat beside the bundle—now
released—and, stretching out one of those strong hands of his,
gripped the hand of Douglas Pasha. Esbul clambered into the
driving-seat again, while Philip mounted his pony, and, taking the
reins of the other, moved to the back of the carriage.
"Go on!" commanded Geoff huskily; "drive on to the main road, and
then towards Bagdad."
A moment later he had turned towards the prisoner whom they had
rescued, still gripping his hand, and hurriedly explained matters to
him. The meeting in the carriage was indeed a most dramatic affair,
so unexpected, indeed, that Douglas Pasha was at first almost
speechless, and then almost hysterical after the trying experience he
had passed through. As for Esbul, Geoff, and Philip, they were so
elated, so excited, and so delighted at what had happened that they
babbled like children, and could scarcely speak coherently. Indeed it
was the Major who regained his self-possession first, and began to
cross-examine his rescuers; and at last he asked a final question:
"This German—this von Hildemaller," he asked; "what happened to
him?"
"Yes, what happened to him?" Philip chimed in eagerly, as he
clattered along beside the carriage.
"Don't ask," replied Geoff, with a curtness which was unusual in him.
"He's dead. I killed him."
And dead von Hildemaller was. Huddled in a heap in the dust, in the
midst of the road behind, at the very spot where he had intended to
murder Douglas Pasha. Retribution had indeed found this odious,
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  • 5. The Environment and Corporate Culture 31 31 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. CHAPTER 2 THE ENVIRONMENT AND CORPORATE CULTURE CHAPTER OUTLINE Are You Ready to Be a Manager? I. The External Environment A. General Environment B. Task Environment II. The Organization–Environment Relationship A. Environmental Uncertainty B. Adapting to the Environment III. The Internal Environment: Corporate Culture A. Symbols B. Stories C. Heroes D. Slogans E. Ceremonies IV. Types of Culture A. Adaptability Culture B. Achievement Culture C. Involvement Culture D. Consistency Culture V. Shaping Corporate Culture for Innovative Response A. Managing the High-Performance Culture B. Cultural Leadership ANNOTATED LEARNING OBJECTIVES After studying this chapter, students should be able to: 1. Describe the general and task environments and the dimensions of each. The organizational environment consists of all elements existing outside the boundary of the organization that have the potential to affect and influence the organization. This environment consists of two layers: the task environment and the general environment.
  • 6. The Environment and Corporate Culture 32 32 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. The task environment is closer to the organization and includes the sectors that conduct day-to- day transactions with the organization and directly influence its basic operations and
  • 7. The Environment and Corporate Culture 33 33 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. performance such as competitors, suppliers, and customers. The general environment is the outer layer that is widely dispersed and affects the organization indirectly. It includes social, demographic, and economic factors that influence all organizations about equally. 2. Explain the strategies managers use to help organizations adapt to an uncertain or turbulent environment. The environment creates uncertainty for organization members. Uncertainty means that managers do not have sufficient information about environmental factors to understand and predict environmental needs and changes. Two basic factors that influence uncertainty are the number of factors that affect the organization and the extent to which those factors change. Strategies to adapt to these changes in the environment include boundary-spanning roles, interorganizational partnerships, and mergers or joint ventures. Boundary-spanning roles are assumed by people and/or departments that link and coordinate the organization with key elements in the external environment. Interorganizational partnerships are a popular strategy for adapting to the environment by reducing boundaries and increasing collaboration with other organizations. A merger is the combining of two or more organizations into one. A joint venture involves a strategic alliance or program by two or more organizations. 3. Define corporate culture and give organizational examples. Culture can be defined as the set of key values, beliefs, understandings, and norms shared by members of an organization. It can be analyzed at three levels. At the surface are visible items, which include manner of dress, patterns of behavior, physical symbols, organizational ceremonies, and office layout. At a deeper level are the expressed values and beliefs, which cannot be discerned from how people explain and justify what they do. These are values that members of the organization hold at a conscious level. They can be interpreted from the stories, language, and symbols organization members use to represent them. Some values become so deeply embedded in a culture that members are no longer consciously aware of them. These basic, underlying assumptions and beliefs are the essence of culture and subconsciously guide behavior and decisions. 4. Explain organizational symbols, stories, heroes, slogans, and ceremonies and their relationships to corporate culture. Fundamental values and corporate culture cannot be observed directly, but they can be understood through the visible manifestations of symbols, stories, heroes, slogans, and ceremonies. A symbol is an object, act, or event that conveys meaning to others. Symbols associated with corporate culture convey the organization’s important values. A story is a narrative based on true events that is repeated frequently and shared among organizational employees. Stories are told to new employees to keep the organization’s primary values alive. A hero is a figure who exemplifies the deeds, character, and attributes of a strong culture.
  • 8. The Environment and Corporate Culture 34 34 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Heroes are role models for employees to follow. A slogan is a phrase or sentence that succinctly expresses a key corporate value. Many companies use a slogan or saying to convey special meaning to employees. A ceremony is a planned activity that makes up a special event and is
  • 9. The Environment and Corporate Culture 35 35 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. conducted for the benefit of an audience. Managers hold ceremonies to provide dramatic examples of company values. Organizational culture represents the values, understandings, and basic assumptions that employees share, and these values are signified by the above events. Managers help define important symbols, stories, heroes, slogans, and ceremonies to shape the future. 5. Describe four types of cultures and how corporate culture relates to the environment. The adaptability culture is characterized by values that support the company’s ability to rapidly detect, interpret, and translate signals from the environment into new behavior responses. This culture emerges in an environment that requires fast response and high-risk decision making. Employees have autonomy to make decisions and act freely to meet new needs, and responsiveness to customers is highly valued. The achievement culture is a results-oriented culture that values competitiveness, aggressiveness, personal initiative, and willingness to work long and hard to achieve results. It is suited to organizations concerned with serving specific customers in the external environment but without the intense need for flexibility and rapid change. An emphasis on winning and achieving specific ambitious goals is the glue that holds this organization together. The involvement culture places high value on meeting the needs of employees and values cooperation and equality. This culture has an internal focus on the involvement and participation of employees to rapidly meet changing needs from the environment. Managers emphasize values such as cooperation, consideration of both employees and customers, and avoiding status differences. The consistency culture values and rewards a methodical, rational, orderly way of doing things. This culture has an internal focus and a consistency orientation for a stable environment. Following the rules and being thrifty are important in this culture. The external environment exerts a big influence on internal corporate culture. Corporate culture should embody what it takes to succeed in the environment. If the external environment requires extraordinary customer service, the culture should encourage good service; if it calls for careful technical decision-making, cultural values should reinforce effective managerial decision making. 6. Define a cultural leader and explain the tools a cultural leader uses to create a high- performance culture. A cultural leader is a manager who uses signals and symbols to influence corporate culture. Cultural leaders influence culture by articulating a vision for the organizational culture that employees can believe in, and heeding the day-to-day activities that reinforce the cultural vision. To create a high-performance culture, a cultural leader would tie the central values that employees believe in to the need for high performance, and then make sure that work procedures
  • 10. The Environment and Corporate Culture 36 36 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. and reward systems match and reinforce those values. Finally, the cultural leader must be sure to exemplify high-performance in his or her own work activities.
  • 11. The Environment and Corporate Culture 37 37 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. LECTURE OUTLINE Are You Ready to Be a Manager? This questionnaire helps students determine in which types of organizations they might be most comfortable. INTRODUCTION A dominant market position is never guaranteed, even for a company like Blockbuster. Video rentals were a key aspect of home entertainment for many years and not very long ago Blockbuster was king of the market. However, mail-order and video-on-demand have completely changed the video rental market and Blockbuster no longer holds court. Although Blockbuster now offers mail-order and streaming services, it was too slow to respond to market changes and lost its influence in the market. The environment in which companies operate is continually changing, sometimes quite rapidly, as Blockbuster learned, and managers have to stay on their toes. For organizations in all industries, environments are increasingly dynamic, requiring managers to be prepared to respond quickly to even subtle environmental shifts. This chapter explains the components of the external environment and how they affect organizations. In addition, it examines a major part of the organization’s internal environment—corporate culture. I. THE EXTERNAL ENVIRONMENT INSTRUCTOR’S NOTES
  • 12. The Environment and Corporate Culture 38 38 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. The external organizational environment includes all elements existing outside the boundary of the organization that have the potential to affect the organization. The environment includes
  • 13. The Environment and Corporate Culture 39 39 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. competitors, resources, technology, and economic conditions that influence the organization. It does not include those events so far removed from the organization that their impact is not perceived. The organizational environment can be conceptualized as having two layers surrounding the organization: the general environment and the task environment. The organization also has an internal environment that includes the elements within the organization’s boundaries. It is composed of current employees, management, and corporate culture. Business Blooper: British Petroleum Oil Spill After the worst oil spill in U.S. history, then-CEO of British Petroleum (BP) Tony Hayward didn’t win any friends on Capitol Hill two months later when he refused to provide details of the spill, and where he seemed non-chalant about the 760 “egregious willful” violations between 2007 and 2009 from OSHA. Two days later, he was off the coast of England watching his yacht in a race and spending time with his son, at the same time some 60,000 barrels of oil were still leaking each day in a disaster that had already cost 11 lives. This was just a year after the explosion of a BP refinery in Texas in which 15 were killed and hundreds wounded. Exhibit 2.1: Dimensions of the Organization’s General, Task, and Internal Environments A. General Environment 1. The general environment represents the outer layer of the environment and will influence the organization over time, but often is not involved in day-to-day operations. The dimensions of the general environment include international, technological, sociocultural, economic, legal-political, and natural. a. The international dimension represents events originating in foreign countries and opportunities for American companies in other countries. This dimension influences all other aspects of the external environment. This provides new competitors, customers, and suppliers and shapes social, technical, and economic trends. Today, every company has to compete on a global basis; high-quality, low-priced cars from Japan have changed the U.S. auto industry. Managers in the U.S. have been slow to understand issues and competition in foreign countries. b. The technological dimension includes scientific and technological advancements in a specific industry as well as society at large. Technology has created massive changes for organizations and industries. Today, computer networks, Internet access, videoconferencing, cell phones, and laptops are taken for granted. Other technology will affect organizations and managers; the decoding of the human genome could lead to revolutionary medical advances.
  • 14. The Environment and Corporate Culture 40 40 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Spotlight on Skills: Creating Guanxi in China With its low labor costs and huge potential market, China is luring thousands of U.S. companies in search of growth opportunities. However, only one-third of multinationals doing business in China have actually turned a profit. One reason Western businesses fall short of expectations is that they fail to grasp the centuries-old concept of guanxi that lies at the heart of Chinese culture. Guanxi is a supportive, mutually beneficial connection between two people that eventually grows into a network, and it is through these networks that business gets done. People doing business in China should remember the following things: business is always personal; don’t skip the small talk; relationships are not short-term, and; make contact frequently. c. The sociocultural dimension represents the demographic characteristics, norms, customs, and values of the general population. Important sociocultural characteristics are population and geographical distribution, population density, age, and education levels. Today’s demographic profiles are the foundation of tomorrow’s work force and customers. Forecasters see increased globalization of both consumer markets and labor supply with increasing diversity in organizations and consumer markets. d. The economic dimension represents the general economic health of the country or region in which the organization operates. Components of the economic dimension include consumer purchasing power, the unemployment rate, and interest rates. The frequency of mergers and acquisitions represents a recent trend in the economic environment, but there is vitality in the small business sector. Entrepreneurial start-ups are a significant aspect of the U.S. economy today. e. The legal-political dimension includes federal, state, and local government regulations and political activities designed to influence company behavior. Government regulations influence organizations through a variety of legislation such as Occupational Safety and Heath Administration (OSHA), the Environmental Protection Agency (EPA), fair trade practices, and others. Pressure groups are interest groups that work within the legal-political framework to influence companies to behave in socially responsible ways. For example, tobacco companies are feeling the power of anti-smoking groups. f. The natural dimension includes all elements that occur naturally on earth, including plants, animals, rocks, and natural resources such as air, water, and climate. Protection of the natural environment is emerging as a critical policy focus around the world. The natural dimension is different from other sectors of the general environment because it has no voice of its own. Influence on managers to meet needs in the natural environment may come from other sectors, such as government regulation, consumer concerns, the media, competitors’ actions, and even employees.
  • 15. The Environment and Corporate Culture 41 41 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Discussion Question #5: Why do you think that many managers are surprised by environmental changes and hence are less able to help their organizations adapt?
  • 16. The Environment and Corporate Culture 42 42 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Exhibit 2.2: 2010 Environmental Performance Index B. Task Environment 1. The task environment is the layer closest to the organization and includes those sectors that have a direct working relationship with it. The task environment includes customers, competitors, suppliers, and the labor market. a. Customers are those people and organizations in the environment who acquire goods or services from the organization. Customers are important because they determine the organization’ success. Discussion Question #4: Contemporary best-selling management books often argue that customers are the most important element in the external environment. Do you agree? In what company situations might this statement be untrue? b. Competitors are organizations in the same industry or type of business that provide goods or services to the same set of customers. Specific competitive issues characterize each industry. The recording industry differs from the steel industry and the pharmaceutical industry. c. Suppliers are people and organizations that provide the raw materials that the organization uses to produce its output. Many companies are using fewer suppliers and building good relationships with them so that they will receive high- quality goods at lower prices. These companies are also finding that being cooperative, rather than adversarial, is the key to saving money, maintaining quality, and speeding products to market. d. The labor market represents people in the environment available for hire by the organization. Labor market factors that impact organizations include: the growing need for computer-literate information technology workers; the necessity for continuous investment in human resources through recruitment, education, and training to meet competitive demands of the borderless world; and the effects of international trading blocs, automation, and shifting plant location upon labor dislocations, creating unused labor pools in some areas and labor shortages in others. Discussion Question #2: Would the task environment for a cellular phone company contain the same elements as that for a government welfare agency? Discuss.
  • 17. The Environment and Corporate Culture 43 43 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. II. THE ORGANIZATION-ENVIRONMENT RELATIONSHIP
  • 18. The Environment and Corporate Culture 44 44 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. INSTRUCTOR’S NOTES Exhibit 2.3: The External Environment of Nortel Exhibit 2.4: The External Environment and Uncertainty A. Environmental Uncertainty 1. Environmental uncertainty must be managed to make the organization more effective. Uncertainty means managers do not have sufficient information about environmental factors to understand and predict environmental needs and changes. Environmental characteristics that influence uncertainty are the number of factors that affect the organization and the extent to which those factors change. 2. When external factors change rapidly, the organization experiences very high uncertainty (e.g., telecommunications firms, computer firms, and electronics firms). When an organization deals with a few external factors that are stable, managers experience low uncertainty (e.g., soft-drink bottlers or food processors). Discussion Question #3: What do you think are the most important forces in the external environment creating uncertainty for organizations today? Do the forces you identified typically arise in the task environment or the general environment? New Manager Self-Test: Are You Fit for Managerial Uncertainty?
  • 19. The Environment and Corporate Culture 45 45 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. The questionnaire is designed to provide insight into whether a person is better suited for a stable environment or in an organization with an uncertain environment.
  • 20. The Environment and Corporate Culture 46 46 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. B. Adapting to the Environment 1. Boundary spanning is an increasingly important task in organizations because environmental shifts can happen quickly in today’s world. Managers need good information about their competitors, customers, and other elements in the environment to make good decisions. The most successful companies involve everyone in boundary-spanning activities. Exhibit 2.5: The Shift to a Partnership Paradigm 2. Managers in partnering organizations are shifting from an adversarial orientation to a partnership orientation. Companies are joining together to become more effective and share scarce resources. Partners are frequently involved in one another’s product design and production, and they are committed for the long term. 3. Mergers and joint ventures also reduce uncertainty. A merger occurs when two or more organizations combine to become one. A joint venture involves a strategic alliance or program by two or more organizations that occurs when the project is too complex, expensive, or uncertain for one firm to handle alone. Discussion Question #6: Why are interorganizational partnerships so important for today’s companies? What elements in the current environment might contribute to either an increase or decrease in interorganizational collaboration? Discuss. III.THE INTERNAL ENVIRONMENT: CORPORATE CULTURE INSTRUCTOR’S NOTES
  • 21. The Environment and Corporate Culture 47 47 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Exhibit 2.5: Levels of Corporate Culture
  • 22. The Environment and Corporate Culture 48 48 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. Spotlight on Skills: Zappos Shoes Zappos.com, an online retail site best known for its wide selection of shoes and its free shipping, boldly proclaims its unique culture in an offbeat set of ten core values, including “Create fun and a little weirdness.” CEO Tony Hsieh believes these core values illustrate the company’s innovative culture and demonstrate its ultimate business goal—cultivating happiness. Hsieh’s management theory is that if you create a work culture that fosters well-being, good practices and (eventually) good profits will naturally flow out of the operation. One way the Zappos Family of companies perpetuates its unique culture is by hiring employees who will fit into the slightly wacky, drama-club atmosphere. The internal environment includes: corporate culture, production technology, organization structure, and physical facilities. Corporate culture is extremely important in an organization attempting to achieve a competitive advantage. The internal culture must fit the needs of the external environment and company strategy. Culture is defined as the set of key values, beliefs, understandings, and norms shared by members of an organization. Culture is a pattern of shared values and assumptions about how things are done within the organization. It can be analyzed at two levels. At the surface level are visible artifacts—all the things one can see, hear, and observe by watching members of the organization. At a deeper level are the expressed values and beliefs, which are not observable but can be discerned from how people explain and justify what they do. Some values become so deeply embedded in a culture that members are no longer consciously aware of them. These basic, underlying assumptions and beliefs are the essence of culture and subconsciously guide behavior and decisions. A. Symbols 1. A symbol is an object, act, or event that conveys meaning to others. Symbols associated with corporate culture convey the organization’s important values. B. Stories 1. A story is a narrative based on true events that is repeated and shared among organizational employees. Stories are told to new employees to keep the organization’s primary values alive. C. Heroes 1. A hero is a figure who exemplifies the deeds, character, and attributes of a strong corporate culture. Heroes are role models for employees to follow.
  • 23. The Environment and Corporate Culture 49 49 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. D. Slogans
  • 24. The Environment and Corporate Culture 50 50 Chapter 2 © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. © 2013 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part. 1. A slogan is a phrase or sentence that succinctly expresses a key organizational value. E. Ceremonies 1. A ceremony is a planned affair that makes up a special event and is conducted for the benefit of an audience. Discussion Question #8: Cultural symbols are usually noticed through sight, sound, touch, and smell. For example, Abercrombie retail stores use music, attractive models, and fragrance to communicate elements of its retail store culture. Why are symbols important to a corporate culture? IV.TYPES OF CULTURE INSTRUCTOR’S NOTES The external environment has a major influence on internal organizational culture. The internal culture should embody what it takes to succeed in the environment. Exhibit 2.7: Four Types of Corporate Cultures A. The adaptability culture is characterized by values that support the company’s ability to rapidly detect, interpret, and translate signals from the environment into new behavior responses. This culture emerges in an environment that requires fast response and high- risk decision making. Employees have autonomy to make decisions and act freely to meet new needs, and responsiveness to customers is highly valued.
  • 25. Another Random Scribd Document with Unrelated Content
  • 26. exactly attractive, hardly prepossessing; in fact, let's say, a trifle dishevelled, distinctly ragged, and frightfully dirty." Philip wound up with a hearty roar of laughter which bent him double, and then stood up before his friend for examination, an examination which Geoff made with twinkling eyes and smiles which showed his amusement. "Dirty has it first with you," he told Philip. "'Pon my word, after that drive last night at the back of the chaise, in clouds of dust all the time, you look rather more like a dust-heap than anything else. My word, wasn't I thirsty! That draught of water was a perfect godsend. But, to go back to what I was saying, we ain't, either of us, exactly the sort of people who could walk into Bagdad in broad daylight and escape the attention of the people. Now, are we? Not likely! They'd spot us at once; these ragged remnants of khaki uniform would tell against us promptly." "It's a facer," said Phil; "we've either got to get a change of raiment or we shall have to sneak into Bagdad during the darkness." "When we would probably knock up against sentries at the gates and be promptly captured," said Geoff. "You go and keep a bright look-out whilst I rummage round this place." Humble though the occupants of that cottage may have been, and, indeed, undoubtedly were, the interior of the place was, like the crockery borrowed from it, kept scrupulously clean, and, wending his way from the main apartment into another, which did service as a sleeping-room, Geoff found it much the same—clean and tidy, with nothing distasteful about it. But, like the other contents of the place, which were few and far between, the store of clothing there was even scantier. "Sort of shepherd's cloak and hat to match, with sandals for the feet," said Geoff, as he examined the articles hanging on a wooden peg. "They'd do for Philip; he'd look fine in 'em. What's this? Just the ordinary togs worn by a Turkish peasant—perhaps the very things
  • 27. our friend who owns the hut wears when he goes into Bagdad. Well, as Philip says, it's rather rough to deprive him of them; but then, what else is there to do? And are we to put his feelings and his losses before our own safety?" Without more ado he brought the garments out of the house into the open, and whistled loudly to Philip. Then, for fear lest the owner of the place should return from a different direction and discover them, he crossed the open space, where the fire was still smouldering, and plunged into the trees beyond, where, later on, Philip, returning from the point he had reached, and from which he had been able to view the road beyond and the path taken by the shepherd, joined him. "Put on those," Geoff told him, "and stick your boots into your belt. We'll sit down here and wait till the afternoon is passed, and then take the road for the city. Slip on the cloak and the hat over your ordinary clothes; I'll do the same with these things. They're scanty enough, so that we shan't be too warmly clad, and therefore there is no necessity to discard our own rags, and perhaps run the risk of having our tracks discovered by the shepherd or his dog coming across them." Taking the opportunity of their enforced stay in the grove of palm- trees, and of the shade which it afforded them, they slept alternately, thus making up for their lost rest during the preceding night; and it was while Geoff was on watch, and Philip lay full length and sleeping heavily, that our hero saw the shepherd return by the same route that had taken him away and enter his cottage. Minutes passed, and though he came out and stretched himself in the sun, evidently awaiting his midday meal and the return of his wife, not once did he suspect that anyone had been there in the interval. Indeed, there was nothing to rouse his suspicions, for all was as he had left it, and the two subalterns had been careful enough to clean the plates they had used and return them to their respective positions. The dog, too, much to Geoff's delight, curled himself up at
  • 28. his master's feet, though at first he had sniffed round, and had shown some traces of curiosity, if not of momentary excitement. As for the woman, there was not a sign of her as yet, though when the day had dragged on a little, and the afternoon had nearly waned, Geoff saw her coming along the road from Bagdad, and watched her as she turned off towards the grove of trees and finally entered the sunlit arena in which the hut was situated. It was as good as a play then, though he felt rather sorry for it, to watch the woman's amazement when she took the steaming pot from the fire, and, having brought two basins from the cottage and placed them upon a ledge just outside, poured some water into them from it. He watched as the dame dropped the pot and lifted her hands in amazement; and smiled grimly, too, as the man got languidly to his feet, not as yet understanding the situation, and then finally, when he realized that his midday meal was not forthcoming, clenched his fists and muttered, and showed his anger. Then bewilderment took possession of the two of them, and, having asked questions the one of the other, they stared at the pot as it lay on the sandy ground as if it were a thing possessed, and even edged away from it. "But it's a strange thing this thing that has happened," the man muttered between his teeth. "By Allah, no such thing have I known in the course of all my journeyings! You say, wife, that you placed some flesh of a sheep within the pot?" "Say it?" the woman replied in a shrill, angry, and rather frightened tone, glaring at her lord and master. "But, as Allah hears me, you yourself saw me add flesh to the pot ere you went, and after you had gone I added more. What then is this? Ah! A thief, eh?" That idea had not occurred to either of them before; but now it seized upon their imagination instantly, and roused them to a pitch of anger and excitement. "A thief! Yes, of course. Why did we not think of that before? Here, dog, find him."
  • 29. Geoff bent down and shook the sleeping Philip heartily. "Come along at once," he told him; "let us slip out into the open and run for the road. It will be dusk almost by the time we reach it, and if that dog doesn't trace us we ought to be able to get clear away. I ought to explain that the man and his wife returned while you were asleep, and now, having decided that probably someone has been there at the cottage in their absence, they are sending the dog to search round." The yelps of the animal could be heard at that moment, as the two slid through the trees and out into the open. Then they took to their heels, and, following a hollow down which water no doubt poured in the rainy season, and which protected them from observation, they gained the high road within a little while—that rough high road, covered inches thick in sandy dust, along which the ruffianly von Hildemaller had passed in the hours of darkness. "We'll walk along steadily, taking notice of no one," said Geoff. "If we pass people, and they address us, leave it to me to answer, and I'll find some excuse for you. In any case, if I have to stop for a moment, you walk on, for there's nothing else that you can do, and to stop might prove dangerous." That evening, after dusk had fallen, and just before the gates of the city were closed, two rough shepherds from the desert passed into the city of Bagdad unnoticed, unchallenged, without raising the smallest suspicion. Passing along the main street which leads to the Bazaar, they turned off sharply into a narrow alley, which led them to an even narrower street, over which the rows of houses on either side met almost completely. "And now?" whispered Philip. "Where to? Here's Bagdad all right, and a fellow begins to feel a little more free. But what's our next move? Besides, there's a meal to be considered." "And a bed," Geoff told him. "This way. You'll find that we are not entirely without friends in this city. Follow straight up this street and
  • 30. turn off when I turn into another alley." Proceeding along that other dark and somewhat noisome alley, Geoff suddenly ran into an obstacle—an obstacle which rebounded and which proved to be a man, who was not less startled than himself. "Pardon!" the man cried, and would have hurried on. "One moment; your name?" asked Geoff, using the Armenian tongue. "Your name, my friend, for there is something in your voice that reminds me of one I have known." There was silence perhaps for a whole minute, while Philip slid up behind Geoff, ready to support him, and anticipating trouble. Then suddenly there came a glad cry of surprise from the individual who had cannoned into Geoff, and a hand gripped his arm firmly. "My master, you are Keith Pasha. Yes?" asked the voice—the voice was Esbul's. "I am," Geoff told him promptly in tones of relief, for indeed this was a most happy meeting. "Then come, my master. I have a place of safety for you; there is one who will greet you warmly and find food, and space, and raiment for you. Come, my master, for I also have something which will delight your heart. Listen, Master! I have news of Douglas Pasha."
  • 31. CHAPTER XIX Tracking the German "What luck! What splendid luck!" whispered Philip, as the trio— himself, Geoff, and Esbul—stumbled along the dark archways and across the rough courtyards of the city of Bagdad on their way to those hospitable quarters which the Armenian had mentioned; for Geoff had hurriedly told him who the man was against whom he had stumbled in the darkness, and had intimated to his chum that they were on their way to some haven. "Spl—en—did!" emphasized Philip, muttering the word over and over again; "food, raiment, and a place in which to sleep safely. Well, it will be good to lie down and sleep soundly for one night, feeling that one isn't caged in like a bird, and isn't in immediate danger of arrest and further imprisonment." "And better still to know that there is something before us," Geoff answered him as they reached a low doorway leading out of the courtyard, "better, far better, Philip, to hear that Esbul has news of my guardian—news of Douglas Pasha—news so valuable that he won't impart it to me out here, but is waiting until we get into this house and under shelter." A sharp rap on the door was answered after a while by a gruff request to enter, and presently the three were stumbling up the flight of steps down which Esbul had gone when he left Benshi the Jew—that mysterious, silent, and thoughtful friend of Douglas Pasha. In a trice it seemed they were in the room he occupied, to find the Jew seated on a divan, his eyes fixed on the opposite wall, the same listless unfathomable expression about his haggard face. And yet
  • 32. that face could show animation when he wished, could show friendship and welcome. "Be seated," he told the two subalterns. "Be seated, Keith Pasha, ward of that one who has been my friend for many years, of Douglas Pasha. So, Esbul, it came about that in passing on your way from the house where you were watching you hit upon these two, hit upon them by mere chance, by pure accident!" "But how—how did you learn that then?" asked Geoff impulsively; for it was but a few minutes ago only that that unexpected meeting had taken place, and how could the Jew have gained tidings of it? Had he guessed it? Had he merely divined it because of their coming together? Or had this mysterious man obtained news of the event in the same mysterious manner in which other and more valuable information came to him? "Be seated, my master," Benshi said, ignoring the question for the moment. "Let Esbul place food before you; and to-morrow he will lead you to that place where Douglas Pasha is imprisoned. Is it not so, Esbul? You who have watched over the German, were you not on your way hither to give me tidings of this von Hildemaller and of his movements on the morrow?" A glance at the young Armenian proved indeed that that must be the case, though how Benshi had learned of that also was beyond him. Amazement was written on every feature; he gasped with astonishment, and then smiled at our hero. "It is even so," he told him. "Men come and go, but Benshi sits here or in the Bazaar, seeing nothing it would seem, hearing no news, merely existing the day through, and yet—and yet, news reaches him." "Aye! Reaches me, my friend, in a manner that I will not explain; news sometimes small and petty, sometimes of great doings, of great events. Listen now, whilst Esbul brings food before you. My master, you desire news of your friends, of your expedition which
  • 33. has come to Mesopotamia, which fought its way to Basra and Kurnah, and from thence advanced up the Tigris to Amara? You desire tidings of those friends whom you accompanied to Nasiriyeh, and of those others who struck to the north-east and seized Ahwaz? Then, I will tell you. "Amara fell to them as easily as a ripe orange falls to the hands of the plucker. Then came an advance up the river to Kut-el-Amara, while Turks waited the coming of the British and the Indians in full force, in positions prepared most carefully for them under the leading of Germans—men of the same cunning and skill as this von Hildemaller. Yet they were defeated." "Defeated!" exclaimed Geoff; "you mean that the Expeditionary Force has captured Kut, really?" "They stormed those positions; they outflanked the Turks," the Jew told him, his listless eyes wandering for one moment from the wall opposite to our hero's face and to Philip's, and then back to the old position. "They captured the town of Kut-el-Amara and pursued the fleeing Turks. And then, my masters, they followed——" "Followed towards Bagdad?" asked Geoff, rising to his feet in his eagerness. "Followed in this direction? Then they are near already?" Benshi waved him back to his seat with a listless movement of one hand, and went on with his story. "Nay," he said, and sighed as if he were sorry that it was not so. "Nay, my master, the force of which we are speaking advanced in small numbers up the River Tigris towards Bagdad, till indeed but within a few leagues of it, till they reached the old tomb of the Caliph at Ctesiphon, where once more the Turks were awaiting them in prepared positions, where, indeed, they had amassed large numbers of soldiers—so much so that they outnumbered the British by at least three to one. There was a battle then in which the Turks suffered heavily and the British also, a battle which disclosed to your friends the strength of the enemy before them, and which made a
  • 34. retirement imperative. That was days ago—days ago; and now they are back, those British and Indian soldiers, back in Kut-el-Amara, having carried out an orderly and skilful retreat. Back in Kut, where my information tells me that they are surrounded." He left Philip and Geoff with their mouths wide open with amazement at what they heard, their faces showing first delight at the prowess of their comrades, and then disappointment at their enforced retreat, and a greater disappointment that they too were not beside them to take their share in the fighting. Yet Benshi did not tell all there was to be told about Asiatic Turkey, all that had to do with the British and other forces. We have intimated already in the course of this narrative how a force employed in one quarter of the world, if sufficiently powerful, may well affect the fortunes of other troops engaged in a different area altogether. We told of how the coming of Turkey into this world- conflict in partnership with Germany and Austria affected the fortunes of Russia on her European front, because of the need to hold her Caucasian frontier, and there is no need to enter into details of the fighting which took place in those mountains, almost in perpetual snow, where Turks and Russians faced one another. It will suffice if we say that, well-armed, well-equipped, and officered by Germans in numerous instances, the army corps which Turkey sent to the Caucasus at the commencement of hostilities, that is to say, during the first winter of this widespread warfare, suffered many a reverse at the hands of the Tsar's gallant soldiers. They failed to advance, failed to invade southern Russia, and indeed had their work cut out to prevent the Muscovite armies from invading Asiatic Turkey, and from pouring down into the land south of the Caucasus range— land itself some six thousand or more feet in elevation. Indeed, the country south-west of the Caucasus range is broken up by innumerable ranges of hills and mountains, and presents large numbers of upland plateaus. It is the country in which the unfortunate race of Armenians were fostered, where they have dwelt for centuries, and on one of those upland plateaus, perched in a
  • 35. situation of natural strength, and defended by forts and gun emplacements, cunningly designed by German engineers, lies the city and fortress of Erzerum, the main base of those Turkish armies operating against the Russians—a fortress deemed impregnable, and one upon which the Turks and their German masters had placed the utmost importance. As that British force was fighting its way back to Kut-el-Amara, and was besieged in that little township on the River Tigris, the Grand Duke Nicholas of Russia, he who had led the Tsar's armies into Galicia a year previously, was mustering his forces and preparing his arrangements for a dash into Armenia—a dash made in the height of winter, through snow-drifts ten or more feet in depth, and in an atmosphere well below freezing. Such was the impetus of that dash, so good and careful were the preparations for it, and so great the courage and the élan of the armies of the Caucasus that, in spite of Turkish resistance, in spite of batteries cunningly placed, in spite of every obstacle, human and natural, the Russians poured down upon the fortress of Erzerum, and to the amazement of all—of the Turks and of the Germans, not less than of the others, captured it, its guns, and a goodly part of its garrison. Then, flooding over this upland plateau, carving their way westward and south-east, they rapidly forced their way in the direction of Trebizond—that port on the Black Sea by which Turkey had reinforced and revictualled her Caucasian army. To the south-east, Russian troops, in smaller numbers, pushed along the frontier of Persia, striking towards Mesopotamia, until patrols of horse and companies of foot were within measurable distance of Bagdad. Yet they were not near enough to seize the city, not in sufficient force at present to advance across the desert, not able, in fact, to lend assistance to the British force beleaguered in Kut-el-Amara, and to that other force, since organized, and sent up the River Tigris to relieve it—a force of British and Indians again, which, willing enough and eager to relieve their comrades, had, for weary weeks now, been held up by rains and floods in the country. A narrative of the incidents of the Mesopotamian operations may be truthfully said to be one of brilliant actions, of most gallant fighting
  • 36. on the part of our soldiers, and of a display of soldierly virtues which equalled, if it did not surpass, those fine qualities shown by British troops in days gone by. This desert warfare was so different from that which had now fallen upon the armies battling in Flanders against the Germans. There, in the absence of forts constructed of masonry as formerly, there was nevertheless a species of fort running from Switzerland north to Verdun, and running in a north- westerly direction to the Belgian coast. A fort consisting of muddy trenches, delved deep in the soil, sheltering hosts of soldiers, and strengthened and supported in thousands of places by earthworks, by machine-gun redoubts, and supported in rear by an array of guns on either side, the number of which had never been seen before, had never even been nearly equalled in any warfare. But the desert of Mesopotamia gave opportunity for other fighting. Troops, both British and Turkish, were not sufficiently numerous to man a line running right across the country, and thus there was an opportunity to manœuvre, the chance of outflanking an enemy, and every now and again an opening for a charge, often enough brilliantly executed, by the British. Yet the main line of advance must, because of that desert, of that arid country, follow the winding channel of the Tigris River, on which the troops were dependent for their water-supply. And that river itself was bounded in numerous places by marsh land, which often enough obstructed the march of troops, and which, in the neighbourhood of Kut, produced positions similar, on a very small scale—to those in Flanders and in France; that is to say, just as the sea bounds that line to the north in France, so marsh land in the neighbourhood of the Tigris River obstructed the advance of the British force marching to the relief of the beleaguered garrison at Kut-el-Amara. They could not easily get round those marshes, for the need of water held them to the river, and advancing along its banks they came upon a part where those marshes, coming close together, left but comparatively narrow space through which they could make progress, a space deeply trenched by the Turks, and fortified in similar manner to those trenches in France, held by a
  • 37. numerous and well-armed enemy, flanked by redoubts, and supported by machine-guns and artillery. A position, indeed, of formidable strength, more particularly as to outflank it was impossible, and a frontal attack must be undertaken. Add to these difficulties atrocious weather—rains which poured upon the British force, which drenched the men to the skin, bitterly cold rains, which, stopping at last, left the troops stewing in a watery atmosphere under a blazing sun, wading knee-deep in a muddy marsh which covered the country. Having thus outlined to some small degree the enormous difficulties of the Mesopotamian force and its gallant conduct so far, we can now return to Geoff and Philip, and ascertain their fortunes after that momentous meeting with Esbul, the Armenian. In the feeble rays cast by the guttering candle suspended above the old Jew's head there stood, on that memorable evening when Geoff and his chum reached the city of Bagdad, no more eager individuals, none more intensely interested in the tale of the prowess of the British forces, than they. "And so our men have been quite close to this city, have fought their way nearly to Bagdad?" said Geoff, his face glowing with enthusiasm. "That is so, Excellency," Benshi admitted, his lips hardly moving, his withered frame bent as he squatted, his eyes still wandering over the opposite wall as if seeking for something there; "a gallant force indeed, who struck boldly, and who struck heavily, against the troops of the Sultan. If their own losses were heavy, those of the Turks were treble perhaps; while the fact that they were forced to retire is not to be wondered at, does not take from them honour or credit; for those troops, handled by German officers, were three, even four, to one of your people, while the need for water, the lack of it, in fact, made a retreat—seeing that Bagdad could not be reached—a matter of urgency. But now, Excellency, you have heard of your people. They are back in Kut-el-Amara this many a day, besieged
  • 38. there, surrounded, they tell me, holding the enemy at bay, yet too weak to cut a road through them. Maybe you will join them there, maybe no; and meanwhile you are in this city, in Bagdad, wherein not so long ago I had speech with Douglas Pasha. Listen, then, to the tale Esbul has to tell us. Speak on!" he commanded, turning to the Armenian. At once all eyes were cast upon the youthful figure of Esbul, now squatting on the floor, his face almost as impassive, almost as inscrutable, as that of Benshi, yet his fingers working, his lips compressed, and sometimes twitching—indications of the excitement under which he was labouring. "Then hear, Master," he began, "hear my tale. This von Hildemaller, this huge German with the pleasant countenance——" "Ah!" Benshi gave vent to a grunt, a grunt which might have expressed disgust, appreciation, pleasure, anything, in fact, for his features did not relax, they displayed no sign of his feelings. "With the pleasant countenance, my master; he who has deceived so many of us, who carries on the surface smiles which fascinate, which hide the crafty, cunning, cruel mind behind it. Early in the morning he came to this city, passing by silent ways to his quarters, endeavouring to evade notice. Yet Benshi saw him, while I have since been to those quarters, have clambered about them, have listened, and now know something of his movements." "Ah!" it was Geoff's turn to give vent to a grunt of anticipation. "His movements! Yes," he said eagerly, "they are?" "Indefinite!" Esbul replied. "Indefinite at present, my master; but so definite, so promising, that it may well be that you will think fit to take note of them. He is preparing for a journey outside the city. To- morrow, as the dusk comes, a conveyance will await him on the road
  • 39. beyond the gates west of Bagdad, and men also—but three of them —I gathered." "Hold! Three men you said," Philip blurted out. "Turks, Armenians, or what? All cut-throats, I guess, in any case." For a moment Esbul looked puzzled, for though he could speak English with some fluency the term "cut-throats" was a little foreign to him. But Geoff hurriedly explained, whereat the Armenian nodded his head emphatically. "Murderers, yes!" he said. "One of them the same who drove him into this city, the one who was to have carried out the murder of Douglas Pasha." "And they assemble, where?" asked Geoff, while the two subalterns exchanged swift glances, as though indeed the same thought had occurred to both of them. "As I have said, my master, they assemble with this carriage outside the western gate of the city, where the German joins them as dusk is falling." "And then?" asked Geoff. "And then, who knows, my master?" said Esbul. "Those who follow the German and his escort may learn, for though I have striven to gather news of their destination I have failed completely. But this I know, it has to do with Douglas Pasha." As a matter of fact, the crafty Esbul had been even more successful than he had anticipated, than he could have hoped, considering the difficulties of the situation. Having clambered over the walls of the compound which surrounded the quarters in which the German usually lived, and to which he had returned after that visit to the prison in which Geoff and Philip had been incarcerated, Esbul, as we have learned already, had found not a light, not an illuminated chink, not a sound, nothing to guide him as to whether von Hildemaller were there or not, or whether he had merely come back to go out
  • 40. again promptly. Yet Esbul was a knowing fellow, and gifted with an abundance of patience. Passing round the house, he reached a point where a wall enclosed a small yard within it, and, clambering on this, was able to reach the roof—a flat affair, on which the owner could rest and sleep, if need be, in the hot weather. Still, there was no sign of the German, not a sound to betray his presence. Esbul crept about the place, peeped over the parapet, laid his ear on the roof, and yet was baffled. Then, by a lucky chance, he went to the only chimney of which the place boasted, and, peering down it, saw a light far below, and heard voices. More than that, he found soon enough, or rather guessed, that this chimney was merely a ventilator for some chamber in which people were talking, in which von Hildemaller, without doubt, was seated. More startling still was the discovery that sounds were accentuated by the chimney, were gathered together as it were, and were delivered to his ear louder, perhaps, than when uttered by those far below him. In that way, then, by a mere stroke of luck, by a fortunate chance, more fortunate perhaps than his accidental meeting with Geoff and Philip that night, the Armenian had unearthed the secrets of the German. There was silence in the tiny room beneath the guttering candle for some few minutes, while two busy brains were hard at work piecing up the information given them, concocting plans, and seeking for measures to outwit von Hildemaller. Two busy brains, we have said, though no doubt Esbul's wits were sharpened. As for Benshi, he still sat on his divan, his eyes wandering over the opposite wall, his face —long, thin, ascetic, and angular—with not an expression on it. He might have been a wooden figure for all they knew, a silent, thoughtless figure. And yet the old man had already given indications of possessing unusual wisdom and acumen—of possessing, indeed, uncanny powers of looking into the future. It was he, in fact, who first broke that silence, and who, in the most amazing manner, seemed to have divined the very thoughts of Geoff and Philip.
  • 41. He actually gave vent to a feeble chuckle, looked up suddenly at the spluttering candle, and then across at the two disguised subalterns. Indeed, he treated them to quite a long inspection—something strangely rare in the case of the Jew—an inspection which took in every feature, their dusty, dishevelled appearance, their borrowed clothes, and the transformation they had made with them. "It is well, it is well, my masters!" he said at last, and his voice was positively cheerful. "It is well, this scheme of yours, this plan that you have been formulating. Listen, Esbul! To-morrow evening, as the dusk falls, a conveyance will be waiting outside the western gate of this city for the German known as von Hildemaller. This German hound will stride through the streets of the city, will push his way past the sentries, will browbeat any who may dare to stand before him, and will plump himself in this conveyance. Then he will be driven off, driven to a destination which I do not know, which I have sought for months past, driven, you tell us—and I can easily believe it—to the prison which holds my old friend Douglas Pasha. And then, my masters, let us take closer heed of the three who accompany this ruffian—of the one who drives the conveyance, and of those other two who, mounted on animals, ride beside it. Let me whisper a secret to you, a secret undreamt by the German, unsuspected by him, a secret which must be kept relentlessly from this German. That man who drives the vehicle is not the rascal ready to cut a throat for but a small reward, eager to slay even his best friend so that he may claim the gold of the German; no, my masters, it is Esbul, this Armenian youth who owes almost as much to Douglas Pasha as I do." Geoff glanced swiftly across at the Armenian, and noticed, with something akin to amazement, that Esbul showed no sign of astonishment at the words he had heard, seemed, indeed, to have known the part he was to take even before Benshi had spoken, seemed to know it, in fact, just as well as he, Geoff, knew it, and doubtless as well as Philip also. The thing was positively uncanny, yet so simple, so calmly put before him, that he could hardly wonder
  • 42. —though when he pondered later it made him exclaim, as he realized how successful the Jew had been at divining his own thoughts and feelings. "It is so, Benshi. I shall be on that conveyance," said Esbul, when a few moments had passed; "and beside me will be those two mounted men escorting the German." "And they, Esbul, can you guess who they will be?" asked Philip, Geoff in the meanwhile having hurriedly interpreted Benshi's words to him. "I can, my master. The one will be Keith Pasha, the other yourself. The thing must be done swiftly and quietly, done now, for here is an opportunity to outwit the German, the only opportunity, perhaps, which will come our way." That such a plan might easily undermine any which the German had made, and outwit him and utterly fog him, seemed possible enough, though there were other matters to be considered. Supposing Geoff and his friends were able to take the place of those three men, as seemed already to have been decided, there would be the journey with the German in their company to some destination unknown; then what then? Would there follow a meeting with Douglas Pasha? Or could it be that Esbul had been mistaken, and von Hildemaller about to journey on some other business altogether? Yet it was a chance worth taking, an opportunity in a thousand, one which demanded instant action. Long into the night they sat in that room, with Benshi motionless before them, interjecting a word now and again, giving them advice, foretelling movements in the most uncanny and inscrutable manner. Then, wearied with their discussion, tired out after their long journey, Geoff and his friend lay down to sleep, and doubtless the Jew and Esbul retired also, though the two young subalterns were ignorant of the fact, for hardly had their heads touched the flooring when they were fast asleep and snoring.
  • 43. The following day, however, found them alert and brisk and eager to be moving. Having eaten their full, and donned the clothing which Esbul brought for them—for a visit to the Bazaar had easily procured suitable raiment—the three young men passed out into the open street and wandered slowly in the direction of the house occupied by von Hildemaller. Stationing themselves at different points of vantage, they waited with what patience they could summon, and watched carefully for signs of the German and his followers. And when some hours had passed, and their patience was almost exhausted—when, indeed, in the case of Philip, that excellent young fellow was positively stamping with vexation—Geoff sent along a whistle—the signal agreed upon—and was observed a moment later to be following three men, who had appeared, it seemed, from nowhere, in the street, and were wending their way along it. In the wake of Geoff came another figure, slimmer than he—the figure of Esbul, dressed as a Bazaar porter, carrying a box on his head, slowly making his way over the cobbles, and behind him Philip fell in promptly, looking just as much a ruffian as Esbul, and as if he were following with a view of assisting him with his burden. In that order, showing no haste, keeping a considerable distance between themselves and the men who had issued from the German's house, Geoff and his comrade made their way through the heart of Bagdad, down cobbled, ragged streets, through narrow alleys, across courtyards littered with garbage, and so on till they approached the outskirts of the city, those walls which had been erected to keep out the barbarians. It was at that point that the three men in advance halted and looked craftily about them; then they suddenly dived through an open archway and disappeared from view, leaving Geoff and his friends a little staggered. "Come along," he cried, for Esbul and Philip had by now drawn quite close to him. "After them as quick as you can, or we may lose them. Keep close together, and carry the matter through as we promised."
  • 44. Dashing along the street, they reached the archway within a few seconds, and, diving into the stone passage to which it gave access, raced through it and across a courtyard even dirtier than any they had passed before. There was not a soul in sight, not a voice to be heard, and it looked at first as if they had missed the men they were following. Then Geoff pointed to a doorway, held his hand up for silence for just half a minute, and later, without a word, turned and threw himself at the aperture.
  • 45. CHAPTER XX Success at Last Dusk was falling over the city of Bagdad, that ancient city situated astride the River Tigris, which, if it could tell tales at all, could tell of ancient peoples, of past history of surpassing interest, of deeds and doings which would enthral all people. How many thousands of times must dusk have settled upon this ancient spot, and clad the gilded roofs of minarets and towers just as it was doing on this evening. How often, too, must figures precisely similar to those which now wended their way through its narrow and tortuous streets have passed over, perhaps, even the very same cobbles, hundreds of years before; maybe there was no difference even in their dress, in the raiment of those people of former days and in that donned now by the inhabitants of the city. Certainly no three less conspicuous people ever passed down the main street which runs towards the Western Gate than those three who emerged from the narrow courtyard into which Geoff and his comrades had dashed. One was mounted on the driving-seat of that same rickety chaise which had conveyed the cunning von Hildemaller to the city; while two others, ill-kempt yet well-set-up fellows, were astride stout Turkish ponies. "Who goes?" the sentry at the gates challenged. "A party, towards the west, in the service of one who is a friend of the Governor. "One who is a friend of the Governor. Ho, ho!" the sergeant of the guard answered flippantly, as if he doubted the words. "Halt, there! Declare yourselves! Who is the high and mighty individual who is a friend of the one who commands our services?"
  • 46. He stepped rapidly forward, while one of his men, at a signal from him, leapt into the centre of the road where it passed through the gates and barred the way with his bayonet. "How now! By Allah; this is a strange saying that you have given us, 'a friend of the Governor?' One who walks in high places and yet employs such scarecrows? Who are you?" The sergeant halted beside the driver of the carriage, and at the same time seized the reins of one of the ponies; then the driver of the rickety chaise bent over towards him, looked suspiciously at the sentry, and, bending lower, whispered in the sergeant's ear. "Fool!" he said; "do you wish to harm even your own Governor? Must you then make a scene at the very gates of the city and so disclose his purposes? Listen a moment. Doubtless you have been on guard at this gate on many an occasion, and doubtless, too, you know of men of whom it may be said with justice that they walk in high places—even in the palace of the Governor. Then, if that is so, you will know of von Hildemaller." Instantly the Turkish sergeant looked up at the driver with a startled, if not frightened, expression on his face. "That man!" he exclaimed, "but surely——" "S—s—h, no 'buts'," the driver of the chaise murmured in warning tones. "Pass us out without further ado, for it would be ill for you if I were to report to my master that I was delayed here at the gate, and that the Governor's purpose was defeated." "Stand aside there! Pass without. Go on your way, friends, and may Allah bless you!" In a moment the sergeant's purpose had been entirely altered, the mention of the Turkish governor, and of von Hildemaller's name, having acted like magic, and at once the driver, who had cautioned the man in stage whispers, so mysteriously in fact, sat upright, gripped his reins again, and whipped up his sorry pony; while those
  • 47. two who straddled their ponies beside him dug their heels into their mounts, the three clattering over the cobbles between the gates, and passing out into the gathering darkness. A quarter of an hour later they pulled up about half a mile beyond the gates and waited for their passenger. "Phew!" exclaimed one of the trio, sliding from the rather uncomfortable saddle of the animal he was riding; "that was a near one as we were coming through the gates. Of course I couldn't understand a word of what was being said, but that sergeant fellow looked nasty. And, Geoff, what a scrimmage!" "Scrimmage? Oh!" "Yes, of course. In that yard and in that stable. Glad you downed that fellow who, Esbul tells us, was the leading ruffian hired by von Hildemaller." Geoff dropped from his pony at that precise moment, slung the reins over his arm, and entered into conversation with his companions. He felt very gay-hearted and unusually cheerful, and, moreover, he had enjoyed every bit of that scrimmage to which Philip had referred, and even the scene at the gate, which at one moment had looked so threatening. Let us explain that the coming of dusk had provided another adventure for our hero and his friends, an adventure filled with strenuous movement—an encounter, in fact, where the numbers were equally divided, and where victory, therefore, was all the more pleasing. Dashing in through that aperture which led from the yard into which they had traced those three in the pay of von Hildemaller, Geoff had found himself in a big tumble-down stable, in one corner of which a chaise stood, while three animals were haltered near it. The three men, who, unsuspicious of the fact that they were followed, had entered the place but a few minutes before, were at that very moment about to throw off the halters from these animals and prepare them for a journey. Then, hearing footsteps at the door,
  • 48. and seeing figures enter it, they turned, and, realizing at once that the intruders were likely to prove unfriendly, they dashed towards them, one of the men drawing a knife, while the taller ruffian—he who was von Hildemaller's right-hand man—snatched a revolver from his belt. It was at that precise moment that Geoff dealt the blow which had delighted Philip. Lunging forward, he struck the man with his clenched fist, knocking him backwards till the fellow's head came violently against a beam which supported the roof timbers. Nor was Philip behindhand in helping his comrades and in joining in the attack. He had no time in which to select his man or to make special preparations; but, leaning forward, he threw himself upon one of them, gripped him in his arms, and wrestled with him. As for Esbul, he was just in time to ward off a stroke launched at his heart by the man who had drawn the knife; quick as thought, he gripped the wrist and arrested the blow, and, with equal swiftness, clasped his other hand over the fist which gripped the weapon, and suddenly jerked the man's arm backward. Bump! The elbow struck the wall behind with a nasty jar, and forced the fellow's grip to loosen. What followed was done in a flash, was done with such swiftness that Geoff failed to observe what had happened, for Esbul had the knife in his own hand in a moment and had plunged it to the hilt in the body of the ruffian. "Now, let's tie this other fellow up," Geoff had said, seeing that Philip had firm hold of the man he had tackled; "slip one of the ropes off this halter, and let's secure him to one of the mangers." Wiping the blade of the knife he had secured upon the clothing of his victim, Esbul calmly stepped across the stable to where the animals were standing, and returned within two minutes with a length of rope which was amply sufficient for their purpose. Indeed, within five minutes, the third of the German's hirelings was bound hand and foot and tied securely to one of the mangers. Then Geoff bent over the man he had struck, and who, meanwhile, had made no movement.
  • 49. "Dead, Master," Esbul told him, kneeling upon the floor. "The blow you struck was a strong one, and his head, coming with such violence against the wooden beam, was cracked. No longer will he do the bidding of von Hildemaller." The end of those three whom the two subalterns and the Armenian had tracked so silently and so skilfully had indeed been as tragic as it was sudden, and the first part of the scheme to outwit the German had ended most successfully. No time was lost after that, and the animals were hurriedly harnessed and saddled and taken out into the yard. "You'll drive the chaise," Geoff told Esbul, a note of authority in his voice; "and you'll just keep your mouth shut, Philip." "Right oh!" came from that hopeful. "Then march! We can leave this fellow who's tied up to the manger without much fear of his creating an alarm. Even if he shouts, I doubt if anyone will hear him; but no doubt he will have his own reasons for keeping quiet, and for trusting for release to some chance comer." Then they had moved away from the yard, had passed down one of those narrow winding streets which intersect the city, and had finally gained the main street which led to the western gate. "And now, all we want is our dear friend von Hildemaller," declared Philip. "He was to come at dusk, Esbul—that's what you said; you're sure?" "Certain, Master. If you have any doubts, but think for a moment. The tale I told was that three hirelings were to await the German outside the western gate of the city, one driving a rickety chaise and two mounted. Then consider for an instant: we who went out to track these men, who watched outside von Hildemaller's quarters, saw three men emerge, followed three men, tracked them to the west of this city, tracked them, indeed, into a stable where a chaise
  • 50. was waiting and three horses. Is not that, then, proof sufficient of the truth of the tale I have told? Does it not lead one to feel sure that the rest of the plan will follow?" "S—s—h, shut up! Get into your place, Esbul. Climb on to your pony, Philip; and don't forget—not a word. I can hear someone coming." They had drawn up the chaise just beside the road, and were standing on the soft ground which bordered it. The road itself was so covered in dust that there, too, steps were hardly audible; yet the heavy tread of a man approaching now reached their ears, and a little later the deep breathing of one using much exertion. Then, when a few minutes had passed, a ponderous figure came into view through the gathering darkness—a figure which grunted and panted, which could have belonged to no other than the German. "Ach, it is there!" they heard him say in his own language. "It is well, for I am tired, and this dust and the heat exhaust me." Coming up to the chaise, he looked swiftly at the figures of the three men near it and clambered ponderously into it. "You came direct here without attracting attention, eh?" he asked peremptorily of one of the figures mounted on a pony—of Philip, in fact, for the subaltern happened to be nearest. "Come, answer! You attracted no attention!" He was speaking in Turkish now—execrable Turkish, with a strong flavour of German accent about it, and yet a language unknown to Philip. What was he to do? Attempt an answer or remain silent? Either might easily warn the German that all was not as it should be, and then a way out of the difficulty occurred to him. Philip opened his mouth as if to answer von Hildemaller, and immediately bent double over the neck of the animal he was riding and commenced to cough violently, as if he had caught his breath, or as if the cloud of dust which the German's heavy feet had stirred had almost choked him.
  • 51. "Bah! Then you answer the question." The words were shot at the other horseman, and received an instant answer. "Master, all is well. We passed through the gate without creating suspicion. There is none who knows of our coming." "Then drive on," commanded the German to the man seated on the box of the vehicle; "drive on at once." "But where, where, Master?" "Where? Ah, I had forgotten that you were ignorant of the place to which I am going. Straight on till I give you an order to turn; the place is some ten miles distant." Never in all the course of their lives would Geoffrey, Keith, and Philip forget that journey—that journey, that slow, tedious journey over the rough road leading from the western gate of Bagdad, a journey occupying perhaps two hours and a half, a period which appeared to their eager, anxious minds like an eternity. They were tingling with excitement, with expectation, and with impatience. In spite of the many adventures through which they had passed, of the many tight places in which they had found themselves, this undoubtedly was the most trying of all their experiences; for at any moment the German might discover the ruse, might find out that the three who surrounded him were not his hirelings, and might defeat the efforts made to outwit him. Even his heavy breathing, his lolling head, and the fact that he was dozing, hardly helped to minimize the tension of the situation. "Ah, a building ahead of us, I think!" Geoff whispered to himself, when, having traversed the main road for some eight miles, and turned to the left at von Hildemaller's bidding, they had made their way over a side-track which was indescribably rough and trying; "a building ahead of us. Looks like a big fortress; perhaps it's a prison."
  • 52. He gave vent to a loud cough, so as to awaken the German, and then once more fixed his eyes on the dull shape he had seen in the distance. As for von Hildemaller, he awoke with a start, and, standing up with difficulty, and setting the rickety chaise swinging, he too peered ahead, and then, making out that distant shape, uttered a hoarse chuckle. "The place! We are there, or almost so. Good!" Geoff heard him mutter. "Pull up at the main gate," von Hildemaller commanded Esbul. "Now, that will do! You will wait here till I come out again, and you will know what to do, for we have already discussed the matter. Wait, though, I will repeat my instructions: there will be a man with me, a man who will be tied hand and foot, a mere log, of no danger to any one of us. I shall join him in the chaise, and you will drive off immediately. A mile down the road which we have just covered you will halt, for that will be sufficiently far, and voices, even screams, will not be heard over such a distance. You will halt, and then—and then——" Esbul swung his head round and bent towards the German. "And then, Master," he whispered, "the matter will be ended as you have already ordered." "Good! You understand, then? There's no fear of an error being made, no fear of your becoming chicken-hearted, for we shall be alone—four of us—with this one man, and he tied hand and foot, remember, tied hand and foot," the German repeated, giving vent to a ghastly chuckle. "No fear of a blow, no fear of his struggling even, no chance of his breaking loose. If he screams——Ah, well, you have heard screams before, and they will not unman you. You are ready?" "Ready, Master," Esbul told him in that soft voice of his. "Ready, and willing." Again the chaise rolled and rocked as the German stepped to the side of it and gained the ground. Waddling towards the prison, he ascended the stone steps which led to the doorway, and banged
  • 53. heavily upon the wall. Perhaps five minutes later, steps were heard within, the door was opened, and, having parleyed for a while, von Hildemaller entered, and the door closed instantly. "Now, round with the chaise, and make ready. Good heavens!" exclaimed Geoff, only at this moment beginning to grasp the sinister designs of the German. "Did ever one listen to such a scoundrel? A bound man is to be brought out to us, we are to halt a mile down the road, a mile down it, Philip, at such a distance that screams may not be heard by the people in this prison, the bound man will be so securely fastened that he cannot even struggle for his life, and there, in cold blood, he is to be finished. You realize the plan? Its cold-blooded cruelty? You realize the frightful act that this von Hildemaller contemplates?" For a few moments there was silence between them, and then a gasp almost of pain from Philip, a gasp of amazement, of horror, and of anger. Usually light-hearted, flippant in fact, his voice now, when he spoke, was grave, was trembling with passion. "A fellow wouldn't kill a mad dog under such conditions," he said bitterly, "and yet this von Hildemaller chuckles. What'll you do?" "Do!" There was an ominous ring about the answer. "Do!" repeated Geoff sternly; "can you ask that question, Philip? Now, listen: you'll cut this prisoner loose, you'll leave von Hildemaller to me. That's understood?" "Distinctly." "Then, silence; at any moment the door may open." Yet minutes dragged along, slow, tense minutes, during which they waited for the reappearance of the German; waited, indeed, until they began to fear lest he would never return, lest he had avoided them; to fear that he had guessed what was happening, had suspected the three men who had accompanied him upon this journey, and was sheltering himself within the prison. So long did he
  • 54. remain, in fact, that Philip at length felt positive that the cunning Teuton had indeed outwitted them; while Geoff, a prey to all sorts of fears, was positively trembling with excitement. And then, of a sudden, when they had almost given up hope, when it seemed that all their plans had failed, and that their efforts had resulted in nothing, steps were heard within the prison—heavy steps— approaching the door, and at length the latter opened. A minute later more steps reached their ears, the heavy blowing of an individual, his panting in fact, followed by the appearance of von Hildemaller, his ponderous figure almost hidden in the darkness, yet sufficiently illuminated by the rays from some very distant lamp to leave no doubt of his coming. Doubt indeed! No illumination was needed where this German was concerned, for even if his figure were invisible the man's heavy breathing, his ponderous footsteps were sufficient indication of his presence. "Good—good—good!" Geoff heard him saying, chuckling in fact. "He is tied hand and foot, this fellow. What a thing it is to be a friend of the Governor of Bagdad. A friend indeed! He, he! One who can take him by the elbow, as it were, can whisper things into his ear, and can force him to do one's bidding. Bring the man along and throw him into the chaise. "But—but—wait, go gently, for the vehicle is old and rickety enough. In with him." Men were struggling down the steps of the prison, four men at least, who carried a bundle between them, which they bore towards the carriage. Lifting their burden with some difficulty, they pushed it on to the seat, thrust it well to one side, and then retreated hastily, as if they were ashamed of what they had been doing. A second later, indeed, the door of the prison was banged to, those distant rays of light were cut off, and the German and his three hirelings and the bundle in the carriage were left alone in the darkness, at liberty at last to depart on their journey.
  • 55. "Good! Better than ever! Things could not have gone more smoothly," Geoff heard von Hildemaller chuckling again, as he waddled towards the chaise, and, mounting into it, depressed its springs considerably. He sat himself down with a bump beside the bundle resting there, and gave a peremptory order to the driver: "Move on," he panted; "drive fast, but pull up as we arranged when you have covered the distance. Bah! How that note from the Governor cowed the Turk in command of the prison. When this fellow beside me realized what was before him, I saw him squirm; he would have thrown himself upon me had he been able, and had his guards not surrounded him; but he's here—here—beside me, and as helpless as a log, as near his end as ever a man was." The wretch gave vent to a hideous, wheezy chuckle, a chuckle which made Geoff's blood boil and his ears tingle as he listened; for by then he was riding quite close to the chaise, within two feet of that silent bundle, within easy hearing of the German, so near in fact was he that a moment later he heard, rather than saw, the bundle moving, wriggling upon the seat on which it had been deposited, and heard an instant growl escape the German. "Ach! So you are alife, are you?" von Hildemaller hissed into the ear of his wretched prisoner. "So, Douglas Pasha, I haff you at last, securely, away from interference of the Turks, my prisoner, to do with as I will. Now, listen awhile, for I haff a few sweet words to say to you; and you, Douglas Pasha, haff little time on this earth in which to hear them." The bundle stirred again, and, bending low, Geoff heard inarticulate sounds coming from it, sounds which suggested that the prisoner was securely gagged, and, indeed, was almost fighting for his breath. As he bent, too, he was so near to von Hildemaller that he could almost have touched the ruffian, and found it a hard task indeed to keep his hands off him; for by now every drop of blood in Geoff's manly body was boiling with rage, and he was trembling with eagerness for the moment to arrive when he might release his guardian. And then von Hildemaller's voice was heard again,
  • 56. subdued and venomous, his words coming in an angry hiss through those extensive lips of his, which had deceived so many people. "Listen, Douglas Pasha," he began again; "you wonder why I, a German, should hate you so, should track you down, should haff you here beside me and be carrying you away from your prison for one purpose only, that purpose to rid the world of you! Well, I will explain. For you, personally, I haff no great objection, except that you are an Englishman. But you are an obstacle; for years you haff been an obstacle in my path—in the path of Germany. But for you the aims of my Emperor would haff been prosecuted with far greater success amongst these people, and Germany would haff obtained a greater hold over the Turks and their country. It was you who put a stop to that, who set our efforts at naught, who balked every move I made, and defeated us on every side. In those days before the war I did my best to get rid of you, and when the war came I again did my best to rid the country of a man who was in every sense an enemy to Germany. Yet again you outwitted me, till a day arrived when I was able to arrange for your capture. Even then you were too strong for me, you and your friends; they protected you, saved you, and kept you in security until this very moment. And meanwhile, having been beaten by you and your friends in every effort, I was beaten also by that ward of yours—one Geoffrey Keith —who came to this country." The bundle moved again, the rickety, rattling chaise creaked and swayed as the prisoner struggled. A stifled growl came from the bundle, and then there was silence. "Yes, Geoffrey Keith and another came to this country—your ward and a friend of his came—and were captured and thrown into prison. Now listen still further, Douglas Pasha. For the moment you were secure, and I, who had a grudge against you and aimed at your death, could find no other means of injuring you than through these two young fellows. I made plans to get them safely into my hands, when, seeing that they are enemies of Germany, I should have made an end of them; but they defeated me just as you had done,
  • 57. defeated me entirely. That left you alone to deal with, till the time arrives when those two are again captured. It is but a matter of two or three days since they broke loose from their prison, and surely within a little while the Turks will haff them, and I too shall be able to reward them for the trick they haff played upon me. Fear not, Douglas Pasha! For your ward shall come to the same end as you in a little time. Before the week is passed, perhaps, he may be riding in this chaise, tied into a helpless bundle just as you are, jogging on to his death. You understand? To his death, just as you are jogging now. You understand, Douglas Pasha?" The voice was raised by then to a shrill shriek, while the German was trembling with passion—trembling with triumph and with anticipation of the moment so closely approaching. Little wonder that Geoff, riding so close, could hardly remain on his pony, that the perspiration was dropping from his forehead, and that his breath was coming in little gasps. Those minutes which passed, as they sauntered along the dusty road, were a purgatory, were almost insupportable, and were indescribably long. But at length, having by then driven perhaps a mile from the prison, Esbul suddenly pulled up his horse, and the whole party came to a halt at the side of the road, just as the German had commanded. "And now," called von Hildemaller, struggling from the chaise to the road, "lift the ruffian out, pull the gag out of his mouth, and slit his throat." Geoff slid from his pony almost before the chaise had come to a rest, and, dropping his reins, stepped swiftly up beside the German. Esbul clambered from the driving-seat of the carriage and leaned over the bundle which von Hildemaller had secured from the prison, while Philip, himself a prey to tremendous excitement, dismounted, and ran forward. "Cut the Major loose," Geoff shouted; "you can leave this murdering rascal to me entirely."
  • 58. There were sounds of scuffling in the darkness, clouds of choking dust arose and smothered every member of the party, while a scream escaped from the throat of one of them—a scream of terror. Then silence followed, and within a few seconds a sound of a man struggling, heavy breathing, and then a dull thud. Geoff scrambled into the chaise and sat beside the bundle—now released—and, stretching out one of those strong hands of his, gripped the hand of Douglas Pasha. Esbul clambered into the driving-seat again, while Philip mounted his pony, and, taking the reins of the other, moved to the back of the carriage. "Go on!" commanded Geoff huskily; "drive on to the main road, and then towards Bagdad." A moment later he had turned towards the prisoner whom they had rescued, still gripping his hand, and hurriedly explained matters to him. The meeting in the carriage was indeed a most dramatic affair, so unexpected, indeed, that Douglas Pasha was at first almost speechless, and then almost hysterical after the trying experience he had passed through. As for Esbul, Geoff, and Philip, they were so elated, so excited, and so delighted at what had happened that they babbled like children, and could scarcely speak coherently. Indeed it was the Major who regained his self-possession first, and began to cross-examine his rescuers; and at last he asked a final question: "This German—this von Hildemaller," he asked; "what happened to him?" "Yes, what happened to him?" Philip chimed in eagerly, as he clattered along beside the carriage. "Don't ask," replied Geoff, with a curtness which was unusual in him. "He's dead. I killed him." And dead von Hildemaller was. Huddled in a heap in the dust, in the midst of the road behind, at the very spot where he had intended to murder Douglas Pasha. Retribution had indeed found this odious,
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