Using TOGAF to establish an SDLC Training Capability
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The document describes how TOGAF was used to establish a people enablement capability within a strategic transformation project at a major South African financial institution. The project aimed to decrease development time, improve quality and collaboration, and adopt best practices. It involved creating a new integrated SDLC method and implementing collaborative tools, and enabling 1200 staff across business units. Traditional training approaches failed due to constraints. TOGAF was used to define the people, processes, tools, and information systems architectures needed for a sustainable internal training capability to continuously update staff on the new methodology and tools. Role-based simulations, eLearning, and other approaches were implemented within budget. Over 4500 training interventions were successfully delivered within 9 months.
Using TOGAF to establish an SDLC Training Capability
- 1. Using TOGAF® to Establish a People Enablement Capability within a Strategic Transformation Project Presented by Louw & Elize Labuschagne 1 www.csInteractiveTraining.com www.csInteractiveTraining.com
- 2. Introduction • A major financial institution in South Africa initiated a Strategic Improvement Project within their Group Technology department to: • • • • • • Decrease development time Improve quality Improve collaboration Adopt industry best-practice Implement integrated development toolset The scope of the project included: The creation of a new integrated SDLC method that aligns internal SDLC practices with industry best practices The implementation of Collaborative Lifecycle Management tools The enablement of 1200 staff members, across the business, to use both tools and methodology on new product development projects • Our involved started when the project came under pressure after traditional change management and training approaches failed due to specific constraints in the environment. www.csInteractiveTraining.com
- 3. Why a People Enablement Capability? 1 RUP SOA 2 Project Requirement Traditional Training Approach UML Integrated Toolset 2012 Best Practices 2013 2014 2015 Train 1200 delegates on all the method and tool content using a traditional classroom training approach The limited training budget did not allow for this approach 2012 April Version 3 3 3 2012 June Version 4 The SDLC method is updated on a regular basis to incorporate lessons learned on innovation projects and 2013 May Version thus the organisation required 7.1 a sustainable internal people enablement capability to continuously update and deliver the training curriculum. 2013 www.csInteractiveTraining.com March Version 7 2012 December Version 6 4 2012 August Version 5 Staff turnover requires constant training to be provided
- 4. Context: Strategic Improvement Project focused on SDLC Identification Integrated Product Development Lifecycle (Project Management Office responsibility) Concept Systems Development Lifecycle Requirements Preliminary Design Detailed Design Implementation Operation ISO 15704 Requirements for enterprise-reference architectures and methodologies Decommission 4 www.csInteractiveTraining.com
- 5. Using TOGAF to Establishing a People Enablement Capability • People Dimension • Trainers (Methodology, Modelling & Tools) • Training Admin (Scheduling,Venue, Completion Tracking,etc) • Content Authors (Content Creation, Update, Audit etc) • SDLC Tool Support Team • Help Desk Staff • SDLC Method Governance Forum (Identify impact on training before approving changes to the SDLC Method) • eLearning Development Team • Process Dimension • Delivery Processes • Administration Processes • Support Processes • Material / Tool Dimension • Virtual Learning Environment • Training Venue & equipment www.csInteractiveTraining.com Reference: Capability-Based Planning – TOGAF 9.1, Chapter 32
- 6. Architecture Vision: HR & Project Leadership www.csInteractiveTraining.com
- 7. Architecture Vision: Operational Teams www.csInteractiveTraining.com
- 8. Business Architecture: Challenges • Limited budget and time frame for delivering on the project • Large volume of people making class room only delivery impossible • People distributed over 3 location – trainers have to fly to reach delegates • SDLC Method is new and still being updated on a quarterly basis to include lessons learned from pilot projects • Role accountability in the SDLC and organisation not stable, making role-based training difficult • The use of structured methodologies and formalised modelling notations in the organisation is very low, leading to a challenge presenting a class on a specific level of understanding • The management and support of the SDLC is distributed across different business units, making communication and collaboration more difficult www.csInteractiveTraining.com
- 9. Business Architecture: Identifying key SDLC roles & functions www.csInteractiveTraining.com
- 10. Business Architecture: Key Insights • We analysed the target audience based on interviews, work sessions and sample tests, a set of Method Readiness Check (MRC) questions were created using a Virtual Learning Environment. • These MRC questions test the basic background knowledge of the candidate in using a standard method, UML, SOA and OO Analysis and Design techniques. • Questions banks are selected for the user based his role in the organisation, thus project managers will not receive questions about OO Analysis. • The result is used to create a custom curriculum per delegate and the system is configured to allow the delegate to only register for courses where the report indicate a gap. www.csInteractiveTraining.com
- 11. Information Systems Architectures • Using a Virtual Learning Environment enables us to: • • • • • • • • • Tracking Learners progress Learner Performance Integrate into Bank’s Learning management Systems Scheduling of courses HR training delivery performance Training Content delivery Training content distribution Training content update Manage frequent updates to method content through the use of eLearning modules www.csInteractiveTraining.com
- 12. Information Systems Architectures: Application Structure www.csInteractiveTraining.com
- 13. Technology Architecture • The deployment of traditional eLearning content through a cloud solution was not viable in this environment due to Internet bandwidth constraints • security concerns • performance from multiple sites • and the number of staff to be trained 13 www.csInteractiveTraining.com
- 14. Our Proposed Solution Management identifies candidates for implementation projects SDLC Method Role-based Simulation Training Business Analyst Project Manager Role-based Method Readiness Check Create deliverables per SDLC Method phase for your role. Designer Use Tools to create the deliverables Developer Systems Analyst Tester 14 Collaborate with other roles to complete the deliverables per phase. Knowledgeable candidate can join the simulation training Solutions Architect Candidate do not have minimum background Candidate must clear the hurdles identified in Readiness check by completing either classroom or eLearning training www.csInteractiveTraining.com Candidate did not achieve minimum level of competence Simulation Training Assessment Results Candidate Pass Rolebased Method Readiness Check
- 16. Architecture Governance This archiMate diagram was created by Operational support team to communicate tasks that must be performed between team members and the client. The HR admin department is using this model in the bank to ensure that they are following the correct procedure. 16 www.csInteractiveTraining.com
- 18. Role-play Components of the Exec Training • Money Cards – The currency used to pay for project execution • Role Cards – Represent the roles that can be fulfilled on the project team delivering the solution • Work Product Cards – Represent the work products that can be produced by the project team delivering the solution • Tool Cards – Represent the productivity tools used by the project team delivering the solution to create work products • Event Cards – Represents events that occur and affect the project during its execution – Events can earn a project more money or cost the project money • Question Cards – Rolling set of knowledge questions for additional funds for each phase of the project • Project Support Tokens – A means to get assistance/advice while executing a phase 18 www.csInteractiveTraining.com
- 19. What we achieved 1 RUP SOA 2 Project Requirement Traditional Training Approach UML 4500 training interventions Integrated Toolset delivered in 9 months using only 3 trainers – HR received an award for the successful roll-out. 4 2012 Best Practices 2013 2014 2015 Train 1200 delegates on all the method and tool content using a traditional classroom training approach The limited training budget did not allow for this approach 2012 April Version 3 3 19 2012 June Version 4 The SDLC method is updated on a regular basis to incorporate lessons learned on innovation projects and 2013 May Version thus the organisation required 7.1 a sustainable internal people enablement capability to continuously update and deliver the training curriculum. 2013 www.csInteractiveTraining.com March Version 7 2012 December Version 6 2012 August Version 5 Staff turnover requires constant training to be provided