Virtual development centres competency framework
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This document outlines a competency framework and assessment process for an organization. It describes 5 key competencies - Act Responsibly, Drive for Results, Engage People, Customer & External Focus, and Improve, Innovate & Change. Various instruments are proposed to assess candidates on these competencies, including a competency-based interview, case study, in-basket exercise, and psychometric assessment. The last section provides contact information for the organization's offices in multiple Indian cities.
Virtual development centres competency framework
- 1. India Think Talent Confidential 1 Design Framework Document “Enabling endurance, robustness, sustainability for organisations” This doc is intended for the recipient only and not for circulation Virtual Development Centre
- 2. 2 Competency Framework • Acts in line with organizational values and champions these values among teams •Takes personal ownership and responsibility for organizational goals and values •Collaborates well with others to deliver on organizational priorities Act Responsibly •Sets and works on reaching stretch goals for self and others •Delivers against ambitious targets and commitments •Takes practical and timely decisions to get things done Drive for Results •Listens and appreciates others’ ideas and inputs •Empowers people to act with speed and agility; provides others with regular and effective feedback •Coaches team for success in the short and long term Engage People The Competency framework for the assessment will consist of the following 5 competencies
- 3. 3 Competency Framework (…) • Demonstrates a clear understanding of the broader industry and function trends • Takes a outside-in appraoch in setting priorities and direction • Understands short and long term customer priorities and maintains strong customer relationships Customer & External Focus • Encourages others to challenge existing processes and bring in improvements that add value • Takes measured risks in order to drive and champion new ideas and processes • Initiates and manages change efforts effectively Improve, Innovate & Change
- 4. 4 Proposed Competency – Tool Matrix Competency Instruments Act Responsibly Drive for Results Engage People Customer & External Focus Improve, Innovate & Change Functional Competence Competency- based interview Case Study & Presentation Exercise Functional Interview In-Basket Exercise OPQ Psychometric Inventory
- 5. 5 Instruments – Brief outlines Instrument Time available to Participants Brief description In-basket Exercise 60 minutes Computer-based exercise; participants first familiarize themselves with the situation at a hypothetical organization using data provided; they then answer emails in the inbox of a senior Manager in the organization within limited time Case Study & Presentation Exercise 45 + 15 minutes Participants go through and respond to questions based on a elaborate case of a hypothetical organization; they present their solution to an assessor 1-to-1 and answer queries Functional Interview 45 minutes Interview conducted by an experienced assessor focused on the functional competence of the candidates Competency-based Interview 45 minutes Interview conducted by an experienced assessor using the competency-based Interview methodology. OPQ Psychometric Inventory 20 minutes Participants complete the online assessment questionnaire – report outlines their individual personality type on various elements
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