WE16 - Managing Your First Project
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The document provides an overview of managing a first project, including basic project management principles focusing on the five process groups of initiating, planning, executing, monitoring and controlling, and closing. It also discusses types of projects, skills needed for a project manager, resources for project management, dealing with experienced project team members, overcoming resistance to authority, understanding stakeholders, and cultural dimensions. The document uses examples and scenarios to illustrate challenges that may arise on projects.
WE16 - Managing Your First Project
- 1. Managing Your First Project Plans are worthless, but planning is everything • Dwight D Eisenhower
- 2. 2 Panelists – SWE Lehigh Valley Kathryn Kinsey, PMP IT Project Manager, Air Products and Chemicals, Inc. Laureen Pellegrino, PMP Process Engineering Manager and Continuous Improvement Lead at Harsco Industrial Patterson-Kelley Michele Stuart, PMP President, Efficiency Engineers
- 3. 3 Basic Principles of Project Management What is a project? A temporary endeavor undertaken to create a unique product, service or result.
- 4. 4 Basic Principles of Project Management Project management processes fall into five groups: 1. Initiating 2. Planning 3. Executing 4. Monitoring and Controlling 5. Closing Source: Project Management Institute, www.pmi.org
- 5. 5 Basic Principles of Project Management Project management knowledge draws on ten areas: 1. Integration 2. Scope 3. Time 4. Cost 5. Quality 6. Procurement 7. Human resources 8. Communications 9. Risk management 10. Stakeholder management Source: Project Management Institute, www.pmi.org
- 7. 7 7 Hard Skills Project Planning Problem Solving Vendor/Contract Management Issue and Risk Management Schedules Reporting Budgets Meeting Management Business Writing Technical Knowledge Soft Skills Well-organized Self-driven Enjoys learning new information and concepts Strong communication skills Great leadership Accountability Attention to detail Integrity Ability to work with different personality types Project Manager Skill Sets http://projectbliss.net
- 9. 9 Resources on Project Management Project Management Institute, www.pmi.org – offers Project Management Professional (PMP) certification, training, conferences, and local meetings The Girls Guide to Project Management, www.girlsguidetopm.com – British IT Project Manager Project Bliss, www.projectbliss.net The Lazy Project Manager, www.thelazyprojectmanager.com – “Work Smarter, Not Harder”; has a podcast also Many colleges/universities offer Master’s Degree or certificate programs in Project Management
- 10. 10 Dealing with Experienced Project Team Members • Issues you may encounter • Lack of belief in the project • Lack of confidence in your ability • Unconscious bias • Unwillingness to commit time or prioritize • Jealousy
- 11. 11 Dealing with Experienced Project Team Members • Understand your role as PMP: • Facilitator, not SME • Listen • Empathize but do not Patronize • Conflict Manager
- 12. 12 Dealing with Experienced Project Team Members • Tools: • Past Lessons Learned • Utilize current organizational assets such as policies and procedures • PMP Principles and documents • Conflict Management
- 13. 13 Dealing with Experienced Project Team Members • Conflict Management: • Understanding emotions – 5 options • Acceptance • Defensive • Hostility • Cooperation • Withdrawing
- 14. 14 Dealing with Experienced Project Team Members • Conflict Resolution Modes • Withdrawal – retreat from the potential conflict • Smoothing - emphasize areas of agreement and de-emphasize areas of disagreement • Compromising - willingness to give and take • Forcing - direct the resolution in one direction or another, a win-or-lose position • Confrontation - face-to-face meeting to resolve the conflict
- 15. 15 Dealing with Experienced Project Team Members • Suggested Conflict Aids • Get input from ALL participants • Meet with each participant separately • Allow time to let emotions cool off • Discuss the conflict resolution process with the team BEFORE the first conflict!
- 16. 16 Overcoming Resistance to Your Authority
- 17. 17 Stakeholders
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- 21. 21 Overcoming Resistance to Your Authority LISTENING is the most important element of communication!
- 22. 22 Overcoming Resistance to Your Authority • Build relationships before you need them. • Trust is sustained through frequent face-to-face contact. • Realize that “what goes around comes around.”
- 23. 23 Project Management is an Art, not a Science Every interaction is a learning opportunity
- 24. 24 Scenarios • Being the least experienced person with the project problem • Project re-boot with everyone volunteered into the team • Talks to boss in the room, not the true PM • Two team members are in direct conflict