This document discusses various topics related to developing effective teams such as types of teams, team building, team roles and dynamics, team performance tools, and creating an action plan. It defines what a team is and describes different types of teams. It outlines the forming, storming, norming, and performing stages of team development. It presents Parker's 12 characteristics of effective teams and describes factors that shape team performance like internal/external focus and change. It also addresses topics like creativity, conflict management, problem solving, and creating a team improvement action plan.