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What Works Where in B2B
Digital Marketing 2012
Resourcing – in-house vs outsourced
WWW 2012                                                                                                              2



Q: To what extent, if at all, do you outsource activity in each of the following
channels to external agencies as opposed to doing it in-house?

         7%            9%                                                    4%




                                                            44%              38%
                                                                                                  Don't do
                                           58%                                              57%


          65%          60%

                                                                                                  All or mostly in-
                                                                                                  house
                                                                             23%
                                                            26%
                                                                                            17%
                                           18%                                                    Half outsourced/
                                                                                                  half-inhouse
                                                            7%                               7%
                       16%
          18%
                                           12%                               35%
                                                            23%                                   All or mostly
                       15%                                                                  18%   outsourced
         10%                               12%


   Social media   Email marketing   Affiliate marketing   Extranets   Website development   SMS/MMS


                                                                                            Majority resource
                                                                                            in-house
WWW 2012                                                                                                                     3



Q: To what extent, if at all, do you outsource activity in each of the following
channels to external agencies as opposed to doing it in-house? (Continued)


                                         19%              21%
                                                                  31%
           34%         34%
                                                                                 42%
                                                                                                47%
                                                                                                         Don't do
                                         27%
                                                          27%

                                                                  22%
                                                                                15%
       28%             24%                                                                               All or mostly in-
                                                                                                         house
                                                                                                13%
                                         20%              15%
                                                                  12%
                                                                                 10%
       7%              11%                                                                      10%
                                                                                                         Half outsourced/
                                                                                                         half-inhouse


                                         34%              36%     35%
           31%         30%                                                       33%            30%
                                                                                                         All or mostly
                                                                                                         outsourced


     PPC         Digital advertising
                                 Online video/ podcasts   SEO   Microsites   Mobile optimisation Mobile apps



                                                                                               Majority outsource
WWW 2012                                                            4



Q: How many external agencies do you outsource your digital
marketing activity to?
                 Mean = 3 agencies




           28%
                 27%




                        20%




                               10%

                                                              7%
                                     5%

                                          2%
      1%
                                               0%   0%   0%

       0    1     2      3       4   5    6    7    8    9    10+
Thank you
   To view the research in full, visit: www.omobono.co.uk/wwwb2b

   For further information please contact Fran Brosan
   fran@omobono.co.uk or call 01223 307000

©2012 Omobono Ltd. All ideas, concepts, brand-related names, strap lines, phrases, copy/text and
creative concepts developed and contained in this document remain the intellectual property of
Omobono Ltd until such time as they are procured by a third party.

Anyone viewing this document may not use, adapt or modify the contents without our prior consent.


Omobono Ltd.                               T +44 (0)1223 307000
St Giles Hall                              F +44 (0)1223 365167
Pound Hill
Cambridge
CB3 0AE, UK                                www.omobono.com

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WWW 2012 Resourcing

  • 1. What Works Where in B2B Digital Marketing 2012 Resourcing – in-house vs outsourced
  • 2. WWW 2012 2 Q: To what extent, if at all, do you outsource activity in each of the following channels to external agencies as opposed to doing it in-house? 7% 9% 4% 44% 38% Don't do 58% 57% 65% 60% All or mostly in- house 23% 26% 17% 18% Half outsourced/ half-inhouse 7% 7% 16% 18% 12% 35% 23% All or mostly 15% 18% outsourced 10% 12% Social media Email marketing Affiliate marketing Extranets Website development SMS/MMS Majority resource in-house
  • 3. WWW 2012 3 Q: To what extent, if at all, do you outsource activity in each of the following channels to external agencies as opposed to doing it in-house? (Continued) 19% 21% 31% 34% 34% 42% 47% Don't do 27% 27% 22% 15% 28% 24% All or mostly in- house 13% 20% 15% 12% 10% 7% 11% 10% Half outsourced/ half-inhouse 34% 36% 35% 31% 30% 33% 30% All or mostly outsourced PPC Digital advertising Online video/ podcasts SEO Microsites Mobile optimisation Mobile apps Majority outsource
  • 4. WWW 2012 4 Q: How many external agencies do you outsource your digital marketing activity to? Mean = 3 agencies 28% 27% 20% 10% 7% 5% 2% 1% 0% 0% 0% 0 1 2 3 4 5 6 7 8 9 10+
  • 5. Thank you To view the research in full, visit: www.omobono.co.uk/wwwb2b For further information please contact Fran Brosan fran@omobono.co.uk or call 01223 307000 ©2012 Omobono Ltd. All ideas, concepts, brand-related names, strap lines, phrases, copy/text and creative concepts developed and contained in this document remain the intellectual property of Omobono Ltd until such time as they are procured by a third party. Anyone viewing this document may not use, adapt or modify the contents without our prior consent. Omobono Ltd. T +44 (0)1223 307000 St Giles Hall F +44 (0)1223 365167 Pound Hill Cambridge CB3 0AE, UK www.omobono.com