Bringing SaaS Simplicity to Proactive Support & Live Threat Updates
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The document discusses challenges in managing application delivery, highlighting customer pain points such as slow product procurement, security updates, and complex deployments. It introduces Avi Pulse, a SaaS platform that provides solutions for these issues, including live security threat updates and improved support experiences. It emphasizes an analytics-driven, multi-cloud architecture designed for resilience, automation, and security across distributed environments.
Bringing SaaS Simplicity to Proactive Support & Live Threat Updates
- 1. Confidential │ ©2021 VMware, Inc. Bringing SaaS Simplicity to Proactive Support and Live Threat Updates Avi PULSE Rahul Phadke Product Line Manager - Avi
- 2. Confidential │ ©2021 VMware, Inc. 2 Managing Application Delivery can be hard Spend endless hours troubleshooting issues? Spend sleepless nights worrying about Ops and managing Apps? Finding it hard to keep applications secured? High stakes game – Time is literally money
- 3. Confidential │ ©2021 VMware, Inc. 3 Managing Application Delivery is Hard We hear you! High stakes game – Time is literally money ! ! ! ! ! ! ! ! ! ! ! Find source of issues Deploy apps faster Provide more scalability Ensure apps are secure
- 4. Confidential │ ©2021 VMware, Inc. 4 Customer Pain Points Emerge Throughout the lifecycle of applications Slow, inefficient and expensive to procure products & services Complex to deliver continuous security updates Painful to operate distributed, disparate deployments Cumbersome to provide efficient Support Procure Deploy Operate Monitor
- 5. Confidential │ ©2021 VMware, Inc. 5 Where can I get help? Load Balancing is a great fit to help with these challenges Strategic location Real-time inline traffic Security checkpoint + Avi’s Architectural Advantage HTTP HTTPS
- 6. Confidential │ ©2021 VMware, Inc. 6 Bare Metal Virtualized Containers ON PREMISES PUBLIC CLOUD Centralized policies and full lifecycle management Avi Distributed Architecture – Multi-Cloud Application Services Control Plane Data Plane Avi Controller ELASTICITY Application Services Fabric ANALYTICS / OBSERVABILITY AUTOMATION CENTRAL ORCHESTRATION RESILIENCE
- 7. Confidential │ ©2021 VMware, Inc. 7 Powerful analytics-driven platform for multi-cloud application services Product Capabilities Software-Defined Platform App Services Elasticity Adaptive capacity management Automation Decision automation / Self-service Orchestration Central management Resilience High availability and self-healing Global Traffic Management Container Ingress Services Local Traffic Management Analytics & Observability App, User, & Security Insights Log Analytics Behavioral & ML Engine Appl Security & WAF GSLB
- 8. Confidential │ ©2021 VMware, Inc. 8 Bringing SaaS simplicity to Application Delivery Introducing Avi PULSE Public Cloud Edge Datacenter Supportability License Management Live Security Threat Updates Operations
- 9. Confidential │ ©2021 VMware, Inc. 9 Modern Application Delivery with SaaS Simplicity The Complete Picture Bare Metal Virtualized Containers ON PREMISES PUBLIC CLOUD Control Plane Data Plane ELASTICITY Application Services Fabric ANALYTICS / OBSERVABILITY AUTOMATION CENTRAL ORCHESTRATION RESILIENCE
- 10. 10 Confidential │ ©2020 VMware, Inc. Services Supportability Live Security Threat Updates
- 11. Confidential │ ©2021 VMware, Inc. 11 Enhancing Customer Support Experience Supportability Public Cloud Supportability License Management Live Security Threat Updates Operations Edge Datacenter
- 12. Confidential │ ©2021 VMware, Inc. 12 Vendor Support LB Admin Case Creation is Tedious Service Failure Automated Manual Collect Tech Support 3 End Users Create Support Case 4 Notify Vendor Support Bad Experience Find Appliance 1 Debug Issue 2
- 13. Confidential │ ©2021 VMware, Inc. 13 VMware Support 4 Avi Service Engines ON PREM Service Failure CLOUD REGION 1 AWS REGION 2 AZURE Simplify Case Creation Process In-Product Case Creation Automated Manual LB Admin End Users Bad Experience Create Support Case 1 Controller Creates Case Notifies VMware Support
- 14. Confidential │ ©2021 VMware, Inc. 14 VMware Support 4 Avi Service Engines ON PREM Service Failure CLOUD REGION 1 AWS REGION 2 AZURE Zero-Touch Support Experience Proactive Case Creation Automated Manual End Users Bad Experience Automatically detects issue & create case Notifies VMware Support LB Admin Contacts Customer
- 15. Confidential │ ©2021 VMware, Inc. 15 Manage Security across Distributed, Disparate Deployments Live Security Threat Updates IP Reputation Signatures Threat Data Public Cloud Supportability License Management Operations Edge Datacenter Live Security Threat Updates
- 16. Confidential │ ©2021 VMware, Inc. 16 Signature and Threat DB Updates Partnerships with trusted industry leaders and VMware teams Live Security Threat Feed for Multiple Attack Vectors Request Request CoreRuleSet 15 min daily 6x yr IP Reputation App Specific Avi-CRS Allow List WAF Signatures
- 17. 17 Confidential │ ©2020 VMware, Inc. DEMO Secure Applications via Live Security Threat Feed Zero Touch Support
- 18. Confidential │ ©2021 VMware, Inc. 18 Avi PULSE – Security First Enable NOW! PULSE is a VMware vetted secure cloud service Customer data is fully sandboxed Customer account credentials are never stored Secure connectivity to PULSE via forward proxy ‘Opt-In’ to enable desired services
- 19. Confidential │ ©2021 VMware, Inc. 19 Avi PULSE – Automation Ready Enable NOW! Built in REST APIs Leverage PULSE SDK to integrate into CI/CD workflows Fully secure API
- 20. Confidential │ ©2021 VMware, Inc. 20 Next Steps LEARN TRY TRAIN avinetworks.com/ docs | webinars vmware.com/go/try- avi-networks avinetworks.com/ workshops